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Last post

[otrs 2.4.7] how to add cc list when filing a ticket [solve]

Last post by Wolfgangf « 16 Nov 2010, 09:03
Replies: 2
by ricklin » 16 Nov 2010, 08:08

2 Replies

1482 Views

Last post by Wolfgangf
16 Nov 2010, 09:03
How to disable multi-language detection

Last post by Wolfgangf « 16 Nov 2010, 08:41
Replies: 1
by adamjwchen » 16 Nov 2010, 07:22

1 Replies

1584 Views

Last post by Wolfgangf
16 Nov 2010, 08:41
View CompanyTicket

Last post by Zedian « 15 Nov 2010, 22:27

by Zedian » 15 Nov 2010, 22:27

0 Replies

770 Views

Last post by Zedian
15 Nov 2010, 22:27
Problems with LDAP

Last post by jojo « 15 Nov 2010, 19:53
Replies: 1
by jfreeman2nc » 15 Nov 2010, 18:13

1 Replies

1014 Views

Last post by jojo
15 Nov 2010, 19:53
Agent and Customer LDAP Search

Last post by Khris « 15 Nov 2010, 16:35
Replies: 6
by Khris » 09 Nov 2010, 04:23

6 Replies

2526 Views

Last post by Khris
15 Nov 2010, 16:35
[SOLVED] Enabling the Statistics View

Last post by ryanl « 15 Nov 2010, 13:39
Replies: 3
by ryanl » 05 Nov 2010, 14:08

3 Replies

3290 Views

Last post by ryanl
15 Nov 2010, 13:39
use MSSQL db for customer

Last post by FlavioB « 15 Nov 2010, 12:06
Replies: 3
by andreaconsadori » 11 May 2010, 14:41

3 Replies

2801 Views

Last post by FlavioB
15 Nov 2010, 12:06
attach a file to the ticket via soap

Last post by francescod « 14 Nov 2010, 17:50
Replies: 2
by francescod » 13 Nov 2010, 14:53

2 Replies

1668 Views

Last post by francescod
14 Nov 2010, 17:50
GenericAgent settings - "Escalation - Solution Time"

Last post by miskor « 13 Nov 2010, 20:31
Replies: 2
by miskor » 13 Nov 2010, 17:33

2 Replies

2344 Views

Last post by miskor
13 Nov 2010, 20:31
Upgrade from 2.4.7 to 2.4.8 or 2.4.9

Last post by crythias « 12 Nov 2010, 18:37
Replies: 1
by Fred91 » 12 Nov 2010, 17:49

1 Replies

1152 Views

Last post by crythias
12 Nov 2010, 18:37
tichet watch

Last post by jojo « 12 Nov 2010, 17:47
Replies: 1
by pistobef » 12 Nov 2010, 17:38

1 Replies

1427 Views

Last post by jojo
12 Nov 2010, 17:47
opennms otrs integration

Last post by icm3012 « 12 Nov 2010, 17:40

by icm3012 » 12 Nov 2010, 17:40

0 Replies

1105 Views

Last post by icm3012
12 Nov 2010, 17:40
OTRS ITSM Config Item Change Management

Last post by pds « 12 Nov 2010, 10:48
Replies: 1
by pds » 11 Nov 2010, 23:11

1 Replies

2082 Views

Last post by pds
12 Nov 2010, 10:48
Send notification email to freetext fields

Last post by jojo « 12 Nov 2010, 10:48
Replies: 3
by ctat » 11 Nov 2010, 11:16

3 Replies

1519 Views

Last post by jojo
12 Nov 2010, 10:48
import data from OTRS 1.1.1 to OTRS 3

Last post by Wolfgangf « 12 Nov 2010, 10:16
Replies: 1
by fmheem » 11 Nov 2010, 16:21

1 Replies

1145 Views

Last post by Wolfgangf
12 Nov 2010, 10:16
[SOLVED] Criticality not set for customer tickets

Last post by Mothra « 11 Nov 2010, 18:03
Replies: 1
by Mothra » 11 Nov 2010, 14:08

1 Replies

1351 Views

Last post by Mothra
11 Nov 2010, 18:03
Parts of ToolBox missing, UPD from 2.2 to 3.0b7

Last post by ferrosti « 11 Nov 2010, 17:02

by ferrosti » 11 Nov 2010, 17:02

0 Replies

860 Views

Last post by ferrosti
11 Nov 2010, 17:02
[RESOLVED] Hide external emails in customer dashboard

Last post by davidbann « 11 Nov 2010, 15:16
Replies: 2
by davidbann » 27 Oct 2010, 17:14

2 Replies

2321 Views

Last post by davidbann
11 Nov 2010, 15:16
html in notifications

Last post by Mike_B « 11 Nov 2010, 14:27
Replies: 1
by peacefrog » 10 Nov 2010, 18:11

1 Replies

1393 Views

Last post by Mike_B
11 Nov 2010, 14:27
I need OTRS 2.4.5 Schema

Last post by Mike_B « 11 Nov 2010, 12:18
Replies: 2
by panres » 11 Nov 2010, 04:40

2 Replies

1486 Views

Last post by Mike_B
11 Nov 2010, 12:18
Ticket Create Failed

Last post by Mike_B « 11 Nov 2010, 11:45
Replies: 1
by mail2vsdvg1 » 08 Oct 2010, 08:49

1 Replies

1554 Views

Last post by Mike_B
11 Nov 2010, 11:45
Sorting Config Items in ITSM?

Last post by tedious1 « 10 Nov 2010, 21:22
Replies: 5
by Praktikanten » 24 Aug 2010, 13:24

5 Replies

2681 Views

Last post by tedious1
10 Nov 2010, 21:22
Server Migration Troubles: Can;t Login After Copying DB

Last post by crythias « 10 Nov 2010, 21:12
Replies: 4
by wizzbangca » 10 Nov 2010, 19:45

4 Replies

3059 Views

Last post by crythias
10 Nov 2010, 21:12
Catalog Maintenance

Last post by andreasfc « 10 Nov 2010, 16:31

by andreasfc » 10 Nov 2010, 16:31

0 Replies

914 Views

Last post by andreasfc
10 Nov 2010, 16:31
Postmasterfilter

Last post by crythias « 10 Nov 2010, 16:21
Replies: 5
by talkim » 08 Nov 2010, 19:25

5 Replies

2016 Views

Last post by crythias
10 Nov 2010, 16:21
Module: Time accounting

Last post by jojo « 10 Nov 2010, 14:03
Replies: 1
by jjbakker » 10 Nov 2010, 11:30

1 Replies

1115 Views

Last post by jojo
10 Nov 2010, 14:03
Communication within Changes

Last post by patand « 10 Nov 2010, 12:29
Replies: 2
by patand » 09 Nov 2010, 16:07

2 Replies

1589 Views

Last post by patand
10 Nov 2010, 12:29
Bulk update on tickets

Last post by Marianom « 09 Nov 2010, 18:14
Replies: 2
by Marianom » 09 Nov 2010, 17:36

2 Replies

1414 Views

Last post by Marianom
09 Nov 2010, 18:14
[SOLVED] Using both Database and LDAP for customers

Last post by Mothra « 09 Nov 2010, 17:37
Replies: 8
by Mothra » 08 Nov 2010, 20:06

8 Replies

5136 Views

Last post by Mothra
09 Nov 2010, 17:37
[SOLVED] Two Interfaces for different Customers

Last post by Mothra « 09 Nov 2010, 16:37
Replies: 3
by luisjf » 08 Oct 2010, 15:51

3 Replies

2065 Views

Last post by Mothra
09 Nov 2010, 16:37
Using OTRS for bulk patching of config items [hardware]

Last post by icm3012 « 09 Nov 2010, 14:42
Replies: 2
by icm3012 » 08 Nov 2010, 22:44

2 Replies

1914 Views

Last post by icm3012
09 Nov 2010, 14:42
Migration from mysql to oracle

Last post by thiru2109 « 09 Nov 2010, 10:25

by thiru2109 » 09 Nov 2010, 10:25

0 Replies

821 Views

Last post by thiru2109
09 Nov 2010, 10:25
LDAP/AD Sync mandatory?

Last post by wowgoldbuya « 08 Nov 2010, 09:48
Replies: 5
by Mothra » 05 Nov 2010, 15:33

5 Replies

2461 Views

Last post by wowgoldbuya
08 Nov 2010, 09:48
[FIXED] Stuck on Action=AgentTimeAccounting&Subaction=Edit

Last post by Wolfgangf « 07 Nov 2010, 17:32
Replies: 1
by PeterPlate » 07 Nov 2010, 15:40

1 Replies

1756 Views

Last post by Wolfgangf
07 Nov 2010, 17:32
Multiple email addresses for customers

Last post by holmesmail « 05 Nov 2010, 18:57
Replies: 2
by holmesmail » 28 Oct 2010, 23:43

2 Replies

2098 Views

Last post by holmesmail
05 Nov 2010, 18:57
Stop counting solution time

Last post by Wolfgangf « 05 Nov 2010, 15:35
Replies: 2
by bkbarbon » 05 Nov 2010, 15:04

2 Replies

1628 Views

Last post by Wolfgangf
05 Nov 2010, 15:35
How to disable the 'submit' button in customer.pl

Last post by harish « 04 Nov 2010, 19:18
Replies: 8
by harish » 01 Nov 2010, 19:33

8 Replies

4690 Views

Last post by harish
04 Nov 2010, 19:18
email customer a copy of external note

Last post by crythias « 04 Nov 2010, 13:54
Replies: 2
by holmesmail » 03 Nov 2010, 21:48

2 Replies

1607 Views

Last post by crythias
04 Nov 2010, 13:54
OTRS3.0 beta6 notification problem?

Last post by atimms « 04 Nov 2010, 11:57

by atimms » 04 Nov 2010, 11:57

0 Replies

691 Views

Last post by atimms
04 Nov 2010, 11:57
Customizing Dashlets

Last post by Mothra « 04 Nov 2010, 11:25
Replies: 1
by PointPubMedia » 21 Oct 2010, 21:15

1 Replies

1341 Views

Last post by Mothra
04 Nov 2010, 11:25
ACL to show a Service only to a Group

Last post by leocertuche « 04 Nov 2010, 07:40

by leocertuche » 04 Nov 2010, 07:40

0 Replies

1106 Views

Last post by leocertuche
04 Nov 2010, 07:40
can I think that EscalationNotify not implemented in 2.4.8

Last post by jojo « 03 Nov 2010, 10:20
Replies: 1
by huozipan » 03 Nov 2010, 10:17

1 Replies

1144 Views

Last post by jojo
03 Nov 2010, 10:20
How can I define NotifyMailSubject myself

Last post by huozipan « 03 Nov 2010, 10:18
Replies: 6
by huozipan » 02 Nov 2010, 12:58

6 Replies

2549 Views

Last post by huozipan
03 Nov 2010, 10:18
How to config Escalation mail group

Last post by huozipan « 03 Nov 2010, 09:26
Replies: 1
by huozipan » 01 Nov 2010, 08:58

1 Replies

1222 Views

Last post by huozipan
03 Nov 2010, 09:26
Change default type for requests received by email

Last post by jarcto « 02 Nov 2010, 23:05
Replies: 7
by jarcto » 02 Nov 2010, 00:14

7 Replies

2603 Views

Last post by jarcto
02 Nov 2010, 23:05
oracle installation help

Last post by Wolfgangf « 02 Nov 2010, 20:32
Replies: 2
by thiru2109 » 02 Nov 2010, 20:01

2 Replies

1463 Views

Last post by Wolfgangf
02 Nov 2010, 20:32
Moving to new queue - owner remains the same

Last post by crythias « 02 Nov 2010, 15:39
Replies: 3
by Mothra » 02 Nov 2010, 12:11

3 Replies

1722 Views

Last post by crythias
02 Nov 2010, 15:39
Permissions and linking tickets

Last post by crythias « 02 Nov 2010, 15:36
Replies: 3
by Mothra » 02 Nov 2010, 13:36

3 Replies

1913 Views

Last post by crythias
02 Nov 2010, 15:36
PROBLEM: Patched from 2.4.7 to 2.4.8 to 2.4.9

Last post by otrswannabe1 « 02 Nov 2010, 09:39

by otrswannabe1 » 02 Nov 2010, 09:39

0 Replies

1263 Views

Last post by otrswannabe1
02 Nov 2010, 09:39
customer responses

Last post by acrodesign « 02 Nov 2010, 01:26
Replies: 4
by acrodesign » 30 Oct 2010, 16:14

4 Replies

2286 Views

Last post by acrodesign
02 Nov 2010, 01:26

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