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Last post

I need OTRS 2.4.5 Schema

Last post by Mike_B « 11 Nov 2010, 12:18
Replies: 2
by panres » 11 Nov 2010, 04:40

2 Replies

1632 Views

Last post by Mike_B
11 Nov 2010, 12:18
Ticket Create Failed

Last post by Mike_B « 11 Nov 2010, 11:45
Replies: 1
by mail2vsdvg1 » 08 Oct 2010, 08:49

1 Replies

1674 Views

Last post by Mike_B
11 Nov 2010, 11:45
Sorting Config Items in ITSM?

Last post by tedious1 « 10 Nov 2010, 21:22
Replies: 5
by Praktikanten » 24 Aug 2010, 13:24

5 Replies

2988 Views

Last post by tedious1
10 Nov 2010, 21:22
Server Migration Troubles: Can;t Login After Copying DB

Last post by crythias « 10 Nov 2010, 21:12
Replies: 4
by wizzbangca » 10 Nov 2010, 19:45

4 Replies

3340 Views

Last post by crythias
10 Nov 2010, 21:12
Catalog Maintenance

Last post by andreasfc « 10 Nov 2010, 16:31

by andreasfc » 10 Nov 2010, 16:31

0 Replies

992 Views

Last post by andreasfc
10 Nov 2010, 16:31
Postmasterfilter

Last post by crythias « 10 Nov 2010, 16:21
Replies: 5
by talkim » 08 Nov 2010, 19:25

5 Replies

2246 Views

Last post by crythias
10 Nov 2010, 16:21
Module: Time accounting

Last post by jojo « 10 Nov 2010, 14:03
Replies: 1
by jjbakker » 10 Nov 2010, 11:30

1 Replies

1225 Views

Last post by jojo
10 Nov 2010, 14:03
Communication within Changes

Last post by patand « 10 Nov 2010, 12:29
Replies: 2
by patand » 09 Nov 2010, 16:07

2 Replies

1727 Views

Last post by patand
10 Nov 2010, 12:29
Bulk update on tickets

Last post by Marianom « 09 Nov 2010, 18:14
Replies: 2
by Marianom » 09 Nov 2010, 17:36

2 Replies

1566 Views

Last post by Marianom
09 Nov 2010, 18:14
[SOLVED] Using both Database and LDAP for customers

Last post by Mothra « 09 Nov 2010, 17:37
Replies: 8
by Mothra » 08 Nov 2010, 20:06

8 Replies

5633 Views

Last post by Mothra
09 Nov 2010, 17:37
[SOLVED] Two Interfaces for different Customers

Last post by Mothra « 09 Nov 2010, 16:37
Replies: 3
by luisjf » 08 Oct 2010, 15:51

3 Replies

2253 Views

Last post by Mothra
09 Nov 2010, 16:37
Using OTRS for bulk patching of config items [hardware]

Last post by icm3012 « 09 Nov 2010, 14:42
Replies: 2
by icm3012 » 08 Nov 2010, 22:44

2 Replies

2099 Views

Last post by icm3012
09 Nov 2010, 14:42
Migration from mysql to oracle

Last post by thiru2109 « 09 Nov 2010, 10:25

by thiru2109 » 09 Nov 2010, 10:25

0 Replies

904 Views

Last post by thiru2109
09 Nov 2010, 10:25
LDAP/AD Sync mandatory?

Last post by wowgoldbuya « 08 Nov 2010, 09:48
Replies: 5
by Mothra » 05 Nov 2010, 15:33

5 Replies

2716 Views

Last post by wowgoldbuya
08 Nov 2010, 09:48
[FIXED] Stuck on Action=AgentTimeAccounting&Subaction=Edit

Last post by Wolfgangf « 07 Nov 2010, 17:32
Replies: 1
by PeterPlate » 07 Nov 2010, 15:40

1 Replies

1863 Views

Last post by Wolfgangf
07 Nov 2010, 17:32
Multiple email addresses for customers

Last post by holmesmail « 05 Nov 2010, 18:57
Replies: 2
by holmesmail » 28 Oct 2010, 23:43

2 Replies

2259 Views

Last post by holmesmail
05 Nov 2010, 18:57
Stop counting solution time

Last post by Wolfgangf « 05 Nov 2010, 15:35
Replies: 2
by bkbarbon » 05 Nov 2010, 15:04

2 Replies

1788 Views

Last post by Wolfgangf
05 Nov 2010, 15:35
How to disable the 'submit' button in customer.pl

Last post by harish « 04 Nov 2010, 19:18
Replies: 8
by harish » 01 Nov 2010, 19:33

8 Replies

5053 Views

Last post by harish
04 Nov 2010, 19:18
email customer a copy of external note

Last post by crythias « 04 Nov 2010, 13:54
Replies: 2
by holmesmail » 03 Nov 2010, 21:48

2 Replies

1772 Views

Last post by crythias
04 Nov 2010, 13:54
OTRS3.0 beta6 notification problem?

Last post by atimms « 04 Nov 2010, 11:57

by atimms » 04 Nov 2010, 11:57

0 Replies

784 Views

Last post by atimms
04 Nov 2010, 11:57
Customizing Dashlets

Last post by Mothra « 04 Nov 2010, 11:25
Replies: 1
by PointPubMedia » 21 Oct 2010, 21:15

1 Replies

1463 Views

Last post by Mothra
04 Nov 2010, 11:25
ACL to show a Service only to a Group

Last post by leocertuche « 04 Nov 2010, 07:40

by leocertuche » 04 Nov 2010, 07:40

0 Replies

1193 Views

Last post by leocertuche
04 Nov 2010, 07:40
can I think that EscalationNotify not implemented in 2.4.8

Last post by jojo « 03 Nov 2010, 10:20
Replies: 1
by huozipan » 03 Nov 2010, 10:17

1 Replies

1259 Views

Last post by jojo
03 Nov 2010, 10:20
How can I define NotifyMailSubject myself

Last post by huozipan « 03 Nov 2010, 10:18
Replies: 6
by huozipan » 02 Nov 2010, 12:58

6 Replies

2837 Views

Last post by huozipan
03 Nov 2010, 10:18
How to config Escalation mail group

Last post by huozipan « 03 Nov 2010, 09:26
Replies: 1
by huozipan » 01 Nov 2010, 08:58

1 Replies

1343 Views

Last post by huozipan
03 Nov 2010, 09:26
Change default type for requests received by email

Last post by jarcto « 02 Nov 2010, 23:05
Replies: 7
by jarcto » 02 Nov 2010, 00:14

7 Replies

2941 Views

Last post by jarcto
02 Nov 2010, 23:05
oracle installation help

Last post by Wolfgangf « 02 Nov 2010, 20:32
Replies: 2
by thiru2109 » 02 Nov 2010, 20:01

2 Replies

1611 Views

Last post by Wolfgangf
02 Nov 2010, 20:32
Moving to new queue - owner remains the same

Last post by crythias « 02 Nov 2010, 15:39
Replies: 3
by Mothra » 02 Nov 2010, 12:11

3 Replies

1904 Views

Last post by crythias
02 Nov 2010, 15:39
Permissions and linking tickets

Last post by crythias « 02 Nov 2010, 15:36
Replies: 3
by Mothra » 02 Nov 2010, 13:36

3 Replies

2149 Views

Last post by crythias
02 Nov 2010, 15:36
PROBLEM: Patched from 2.4.7 to 2.4.8 to 2.4.9

Last post by otrswannabe1 « 02 Nov 2010, 09:39

by otrswannabe1 » 02 Nov 2010, 09:39

0 Replies

1356 Views

Last post by otrswannabe1
02 Nov 2010, 09:39
customer responses

Last post by acrodesign « 02 Nov 2010, 01:26
Replies: 4
by acrodesign » 30 Oct 2010, 16:14

4 Replies

2517 Views

Last post by acrodesign
02 Nov 2010, 01:26
Stop Age Count

Last post by sripathi « 02 Nov 2010, 01:14

by sripathi » 02 Nov 2010, 01:14

0 Replies

887 Views

Last post by sripathi
02 Nov 2010, 01:14
How to add field "service" for tickets received via e-mail?

Last post by lucasdgr « 01 Nov 2010, 18:57
Replies: 7
by lucasdgr » 01 Nov 2010, 13:44

7 Replies

4296 Views

Last post by lucasdgr
01 Nov 2010, 18:57
Map agents to services?

Last post by Mothra « 01 Nov 2010, 17:23
Replies: 7
by Mothra » 01 Nov 2010, 16:13

7 Replies

2659 Views

Last post by Mothra
01 Nov 2010, 17:23
Can agent and customer users have the same email address?

Last post by Wolfgangf « 01 Nov 2010, 14:12
Replies: 3
by heinrich_neumann » 31 Oct 2010, 14:27

3 Replies

2215 Views

Last post by Wolfgangf
01 Nov 2010, 14:12
Web calendars

Last post by icm3012 « 01 Nov 2010, 14:00
Replies: 2
by icm3012 » 01 Nov 2010, 02:21

2 Replies

2342 Views

Last post by icm3012
01 Nov 2010, 14:00
ITSM installation Undefined value as a HASH

Last post by billk « 01 Nov 2010, 13:12
Replies: 2
by jesupi » 13 Sep 2010, 19:33

2 Replies

2282 Views

Last post by billk
01 Nov 2010, 13:12
Queue in ITSM Change Request

Last post by jacinth « 01 Nov 2010, 10:34

by jacinth » 01 Nov 2010, 10:34

0 Replies

1074 Views

Last post by jacinth
01 Nov 2010, 10:34
Windows Installation ULTRA slow connecting even to localhost

Last post by Mike_B « 01 Nov 2010, 10:29
Replies: 1
by MaxDes » 26 Oct 2010, 20:59

1 Replies

1459 Views

Last post by Mike_B
01 Nov 2010, 10:29
OTRS 3.0 missing POP3S/how configure it for POP3S ?

Last post by Mike_B « 01 Nov 2010, 10:26
Replies: 19
by rutschig » 03 Aug 2010, 17:33

19 Replies

18365 Views

Last post by Mike_B
01 Nov 2010, 10:26
Unable to Authenticate user from pop3 on Exchange 2010

Last post by JamesBW « 29 Oct 2010, 23:16
Replies: 1
by JamesBW » 21 Oct 2010, 16:12

1 Replies

1904 Views

Last post by JamesBW
29 Oct 2010, 23:16
Insecure dependency in require while running with -T switch

Last post by marcof « 29 Oct 2010, 18:54

by marcof » 29 Oct 2010, 18:54

0 Replies

1130 Views

Last post by marcof
29 Oct 2010, 18:54
peding auto time in solution

Last post by qnetworks « 29 Oct 2010, 11:52

by qnetworks » 29 Oct 2010, 11:52

0 Replies

1114 Views

Last post by qnetworks
29 Oct 2010, 11:52
Couldn't choose "service" when create phone-ticket

Last post by huozipan « 29 Oct 2010, 09:31
Replies: 2
by huozipan » 29 Oct 2010, 07:28

2 Replies

1630 Views

Last post by huozipan
29 Oct 2010, 09:31
Missing ZZZAuto.pm

Last post by roe1234 « 29 Oct 2010, 05:03
Replies: 4
by roe1234 » 29 Oct 2010, 03:59

4 Replies

2396 Views

Last post by roe1234
29 Oct 2010, 05:03
Need help configuring agent email notifications

Last post by crythias « 29 Oct 2010, 02:39
Replies: 1
by r3vo » 29 Oct 2010, 01:14

1 Replies

1360 Views

Last post by crythias
29 Oct 2010, 02:39
Postgres Error

Last post by jeffv « 28 Oct 2010, 23:28
Replies: 3
by otrspk » 09 Aug 2010, 07:26

3 Replies

3025 Views

Last post by jeffv
28 Oct 2010, 23:28
Update Existing Ticket via Email

Last post by jojo « 28 Oct 2010, 21:23
Replies: 1
by bksmith101 » 28 Oct 2010, 21:08

1 Replies

1413 Views

Last post by jojo
28 Oct 2010, 21:23
Filtering using text file

Last post by mooz « 28 Oct 2010, 15:14
Replies: 2
by mooz » 27 Oct 2010, 13:59

2 Replies

1475 Views

Last post by mooz
28 Oct 2010, 15:14
how to use SLA type "Resolution Rate"

Last post by huozipan « 28 Oct 2010, 10:57

by huozipan » 28 Oct 2010, 10:57

0 Replies

984 Views

Last post by huozipan
28 Oct 2010, 10:57

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