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change owner issue

Last post by adminfree « 07 Aug 2014, 12:14
Replies: 11
by andylyc » 12 Oct 2011, 15:00

11 Replies

4038 Views

Last post by adminfree
07 Aug 2014, 12:14
How to Add Escalation bundles on Customer Information Center

Last post by jojo « 07 Aug 2014, 11:48
Replies: 3
by Gunjan » 07 Aug 2014, 07:11

3 Replies

1093 Views

Last post by jojo
07 Aug 2014, 11:48
Insert dynamic fields into DB

Last post by jojo « 07 Aug 2014, 09:55
Replies: 3
by did12345 » 06 Aug 2014, 15:14

3 Replies

1555 Views

Last post by jojo
07 Aug 2014, 09:55
How to load custom skins (Custome.xml) contents for hostsite

Last post by kiranlkotkar « 07 Aug 2014, 07:42
Replies: 2
by kiranlkotkar » 06 Aug 2014, 17:34

2 Replies

1288 Views

Last post by kiranlkotkar
07 Aug 2014, 07:42
Different login pages for customer with own logo and name.

Last post by kiranlkotkar « 07 Aug 2014, 07:39
Replies: 3
by kiranlkotkar » 05 Aug 2014, 14:07

3 Replies

2318 Views

Last post by kiranlkotkar
07 Aug 2014, 07:39
How to update from version 3.3.3 to the latest

Last post by crythias « 06 Aug 2014, 20:31
Replies: 1
by rajbps » 06 Aug 2014, 14:32

1 Replies

845 Views

Last post by crythias
06 Aug 2014, 20:31
how to deny tickets if your user not member of a customer

Last post by rvaldomir « 06 Aug 2014, 20:30
Replies: 2
by rvaldomir » 06 Aug 2014, 17:20

2 Replies

1363 Views

Last post by rvaldomir
06 Aug 2014, 20:30
Customizing article list view

Last post by crythias « 06 Aug 2014, 20:17
Replies: 5
by aph » 30 Jul 2014, 10:23

5 Replies

1339 Views

Last post by crythias
06 Aug 2014, 20:17
[SOLVED] No data in TicketQueue Overview

Last post by aph « 06 Aug 2014, 17:23
Replies: 4
by aph » 29 Jul 2014, 18:48

4 Replies

1995 Views

Last post by aph
06 Aug 2014, 17:23
[SOLVED] Error fetching Email

Last post by aph « 06 Aug 2014, 15:50
Replies: 4
by aph » 06 Aug 2014, 11:10

4 Replies

2710 Views

Last post by aph
06 Aug 2014, 15:50
Can not write into the PID file

Last post by JWI « 06 Aug 2014, 12:11

by JWI » 06 Aug 2014, 12:11

0 Replies

392 Views

Last post by JWI
06 Aug 2014, 12:11
Change graph colors for statistic dashboard widget

Last post by numerouno « 06 Aug 2014, 06:35

by numerouno » 06 Aug 2014, 06:35

0 Replies

786 Views

Last post by numerouno
06 Aug 2014, 06:35
Dynamic Field

Last post by rondanyd « 06 Aug 2014, 02:43
Replies: 4
by ChrisMachnicki » 05 Aug 2014, 16:38

4 Replies

1506 Views

Last post by rondanyd
06 Aug 2014, 02:43
Add "Responsible" column in search result

Last post by crythias « 05 Aug 2014, 17:19
Replies: 10
by rtouillet » 05 Aug 2014, 16:01

10 Replies

1436 Views

Last post by crythias
05 Aug 2014, 17:19
[SOLVED] LDAP authentication subgroups

Last post by aph « 05 Aug 2014, 16:04
Replies: 2
by aph » 25 Jul 2014, 09:54

2 Replies

954 Views

Last post by aph
05 Aug 2014, 16:04
Migrate current users from DB to LDAP

Last post by crythias « 05 Aug 2014, 13:59
Replies: 5
by msksharma » 17 Jul 2014, 15:06

5 Replies

1868 Views

Last post by crythias
05 Aug 2014, 13:59
SMIME signed auto-responses doesnt work

Last post by jojo « 05 Aug 2014, 11:18
Replies: 1
by brainy » 05 Aug 2014, 09:06

1 Replies

562 Views

Last post by jojo
05 Aug 2014, 11:18
Purpose of email tickets

Last post by Giulio Soleni « 04 Aug 2014, 15:36
Replies: 3
by aph » 04 Aug 2014, 13:09

3 Replies

1371 Views

Last post by Giulio Soleni
04 Aug 2014, 15:36
Problem with count on customer portal

Last post by Gunjan « 04 Aug 2014, 13:36
Replies: 4
by Gunjan » 04 Aug 2014, 07:15

4 Replies

1154 Views

Last post by Gunjan
04 Aug 2014, 13:36
ITSM Change Condition time value

Last post by naimson « 04 Aug 2014, 11:48

by naimson » 04 Aug 2014, 11:48

0 Replies

578 Views

Last post by naimson
04 Aug 2014, 11:48
External Ticket Recognition / Email Replies

Last post by wayneza « 04 Aug 2014, 11:00

by wayneza » 04 Aug 2014, 11:00

0 Replies

593 Views

Last post by wayneza
04 Aug 2014, 11:00
Help: System Crash may have lost Process!

Last post by kruegerM « 03 Aug 2014, 18:37

by kruegerM » 03 Aug 2014, 18:37

0 Replies

744 Views

Last post by kruegerM
03 Aug 2014, 18:37
Brand new user - Fedora 18 Installation problems

Last post by kanno « 03 Aug 2014, 11:12
Replies: 4
by brownwrap » 05 May 2013, 17:00

4 Replies

1366 Views

Last post by kanno
03 Aug 2014, 11:12
Migrate tickets from old version to new (3.0.11 -> 3.3.8)

Last post by Giulio Soleni « 02 Aug 2014, 14:20
Replies: 4
by banzayats » 29 Jul 2014, 15:33

4 Replies

6558 Views

Last post by Giulio Soleni
02 Aug 2014, 14:20
Converting OTRS data to a CSV File

Last post by crythias « 02 Aug 2014, 02:34
Replies: 4
by adamabundis » 01 Aug 2014, 23:41

4 Replies

2434 Views

Last post by crythias
02 Aug 2014, 02:34
Just installed OTRS on Windows, Got Error 500

Last post by ianatschool « 01 Aug 2014, 20:29
Replies: 37
by being » 13 May 2014, 21:34

37 Replies

29698 Views

Last post by ianatschool
01 Aug 2014, 20:29
HTTP 500 Internal Server Error with OTRS 3.3.8 on Windows

Last post by adi « 01 Aug 2014, 08:23

by adi » 01 Aug 2014, 08:23

0 Replies

796 Views

Last post by adi
01 Aug 2014, 08:23
Help on integration of OTRS to PivotalTracker

Last post by chrisolido « 01 Aug 2014, 06:53

by chrisolido » 01 Aug 2014, 06:53

0 Replies

437 Views

Last post by chrisolido
01 Aug 2014, 06:53
iphone handle

Last post by ianatschool « 31 Jul 2014, 15:05

by ianatschool » 31 Jul 2014, 15:05

0 Replies

702 Views

Last post by ianatschool
31 Jul 2014, 15:05
[solved] Using ticket types/ queues

Last post by crythias « 31 Jul 2014, 14:25
Replies: 2
by AAC » 31 Jul 2014, 10:55

2 Replies

1078 Views

Last post by crythias
31 Jul 2014, 14:25
ArticleSend via SOAP (Perl) Encoding Problem

Last post by iamhavoc « 31 Jul 2014, 11:05
Replies: 1
by iamhavoc » 31 Jul 2014, 10:27

1 Replies

1115 Views

Last post by iamhavoc
31 Jul 2014, 11:05
issue attachment upload or delete in New ticket create page

Last post by Gunjan « 31 Jul 2014, 09:10
Replies: 9
by Gunjan » 30 Mar 2014, 12:47

9 Replies

3219 Views

Last post by Gunjan
31 Jul 2014, 09:10
Article List View From

Last post by billett05 « 30 Jul 2014, 19:05
Replies: 2
by billett05 » 30 Jul 2014, 18:08

2 Replies

1173 Views

Last post by billett05
30 Jul 2014, 19:05
Combining buttons

Last post by aph « 30 Jul 2014, 16:29
Replies: 6
by aph » 30 Jul 2014, 13:43

6 Replies

1481 Views

Last post by aph
30 Jul 2014, 16:29
how to disable ticket awnership!

Last post by redone « 30 Jul 2014, 16:14
Replies: 2
by redone » 30 Jul 2014, 15:58

2 Replies

777 Views

Last post by redone
30 Jul 2014, 16:14
[SOLVED] 2 otrs, 1 database

Last post by zip « 30 Jul 2014, 15:23
Replies: 21
by zip » 16 Jul 2014, 16:34

21 Replies

8108 Views

Last post by zip
30 Jul 2014, 15:23
Missing image, rtf message format

Last post by Wojtek « 30 Jul 2014, 15:09
Replies: 2
by Wojtek » 30 Jul 2014, 13:59

2 Replies

1652 Views

Last post by Wojtek
30 Jul 2014, 15:09
Filtering incoming messages

Last post by reneeb « 30 Jul 2014, 14:27
Replies: 3
by andy17d » 30 Jul 2014, 12:56

3 Replies

1616 Views

Last post by reneeb
30 Jul 2014, 14:27
[SOLVED] Customer user sync failure

Last post by aph « 30 Jul 2014, 11:45
Replies: 2
by aph » 30 Jul 2014, 11:32

2 Replies

824 Views

Last post by aph
30 Jul 2014, 11:45
Customize columns in ticket queue overview

Last post by aph « 30 Jul 2014, 10:53

by aph » 30 Jul 2014, 10:53

0 Replies

532 Views

Last post by aph
30 Jul 2014, 10:53
[SOLVED] Different dashboard views for different groups

Last post by aph « 30 Jul 2014, 10:07
Replies: 2
by aph » 29 Jul 2014, 17:46

2 Replies

1285 Views

Last post by aph
30 Jul 2014, 10:07
[SOLVED] Hide accounted time from ticket information

Last post by aph « 30 Jul 2014, 10:03
Replies: 2
by aph » 29 Jul 2014, 18:31

2 Replies

994 Views

Last post by aph
30 Jul 2014, 10:03
Automatically change customer ID while creating new ticket

Last post by aph « 30 Jul 2014, 09:58

by aph » 30 Jul 2014, 09:58

0 Replies

390 Views

Last post by aph
30 Jul 2014, 09:58
OTRS performance MSSQL DB Connection

Last post by jojo « 29 Jul 2014, 20:47
Replies: 4
by aph » 24 Jul 2014, 10:49

4 Replies

1199 Views

Last post by jojo
29 Jul 2014, 20:47
[SOLVED] Agent signature

Last post by aph « 29 Jul 2014, 17:57
Replies: 2
by aph » 29 Jul 2014, 17:34

2 Replies

1042 Views

Last post by aph
29 Jul 2014, 17:57
[SOLVED] Restrict queues that customers can send emails to

Last post by aph « 29 Jul 2014, 17:14
Replies: 3
by aph » 29 Jul 2014, 16:59

3 Replies

856 Views

Last post by aph
29 Jul 2014, 17:14
[SOLVED] Disable notification in customer portal

Last post by aph « 29 Jul 2014, 17:13
Replies: 5
by aph » 29 Jul 2014, 16:30

5 Replies

2122 Views

Last post by aph
29 Jul 2014, 17:13
Function to contanct agents/customers for clarification

Last post by jojo « 29 Jul 2014, 16:55
Replies: 9
by aph » 29 Jul 2014, 13:02

9 Replies

1983 Views

Last post by jojo
29 Jul 2014, 16:55
Phone ticket vs. Email ticket

Last post by aph « 29 Jul 2014, 16:27
Replies: 10
by aph » 29 Jul 2014, 11:45

10 Replies

7659 Views

Last post by aph
29 Jul 2014, 16:27
Query External DB

Last post by cgargent « 29 Jul 2014, 15:49
Replies: 6
by cgargent » 11 Jul 2014, 15:28

6 Replies

1544 Views

Last post by cgargent
29 Jul 2014, 15:49

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