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Plantillas para nota

Last post by miguelmz « 31 May 2012, 11:00
Replies: 1
by jano » 30 May 2012, 14:24

1 Replies

1970 Views

Last post by miguelmz
31 May 2012, 11:00
Lista de tickets creados por agente

Last post by miguelmz « 31 May 2012, 10:19
Replies: 1
by jd_munoz » 31 May 2012, 00:54

1 Replies

2679 Views

Last post by miguelmz
31 May 2012, 10:19
No muestra "Información del cliente"

Last post by Visp « 29 May 2012, 17:20
Replies: 11
by Visp » 17 Apr 2012, 17:40

11 Replies

7102 Views

Last post by Visp
29 May 2012, 17:20
[Rslv]Error: Need UserLastname! al intentar loguear con LDAP

Last post by dummy64 « 28 May 2012, 10:30

by dummy64 » 28 May 2012, 10:30

0 Replies

1739 Views

Last post by dummy64
28 May 2012, 10:30
Interfaz New Phone Ticket y Servicio

Last post by nagore « 25 May 2012, 18:00
Replies: 2
by nagore » 24 May 2012, 13:00

2 Replies

2248 Views

Last post by nagore
25 May 2012, 18:00
Instalacion ITSM

Last post by miguelmz « 25 May 2012, 15:43
Replies: 1
by Vhernandez » 15 Nov 2011, 19:22

1 Replies

2090 Views

Last post by miguelmz
25 May 2012, 15:43
escalation suspend

Last post by miguelmz « 25 May 2012, 15:41
Replies: 2
by jperez » 22 May 2012, 20:39

2 Replies

2661 Views

Last post by miguelmz
25 May 2012, 15:41
Instalación en windows sin el package

Last post by miguelmz « 23 May 2012, 13:54
Replies: 5
by alexandro » 07 May 2012, 10:41

5 Replies

3671 Views

Last post by miguelmz
23 May 2012, 13:54
Emails enviados al queue RAW

Last post by miguelmz « 11 May 2012, 08:13
Replies: 1
by calofs » 10 May 2012, 22:55

1 Replies

1932 Views

Last post by miguelmz
11 May 2012, 08:13
Error a reiniciar el servidor,

Last post by miguelmz « 08 May 2012, 15:54
Replies: 10
by Demm » 07 May 2012, 10:19

10 Replies

6247 Views

Last post by miguelmz
08 May 2012, 15:54
actualización de versión

Last post by miguelmz « 07 May 2012, 11:10
Replies: 1
by jd_munoz » 03 May 2012, 22:55

1 Replies

1888 Views

Last post by miguelmz
07 May 2012, 11:10
Encuesta <-> Servicio

Last post by miguelmz « 27 Apr 2012, 12:48
Replies: 1
by luisjf » 23 Apr 2012, 20:54

1 Replies

2604 Views

Last post by miguelmz
27 Apr 2012, 12:48
interfaz de usuario

Last post by miguelmz « 27 Apr 2012, 08:18
Replies: 3
by jd_munoz » 25 Apr 2012, 15:42

3 Replies

2686 Views

Last post by miguelmz
27 Apr 2012, 08:18
Opciones en nuevo ticket telefonico

Last post by nagore « 27 Apr 2012, 08:16
Replies: 2
by nagore » 26 Apr 2012, 11:19

2 Replies

2301 Views

Last post by nagore
27 Apr 2012, 08:16
Propietario de tickets generados por clientes

Last post by nagore « 23 Apr 2012, 18:16
Replies: 2
by nagore » 23 Apr 2012, 17:52

2 Replies

2434 Views

Last post by nagore
23 Apr 2012, 18:16
Configuración de Time

Last post by miguelmz « 23 Apr 2012, 17:09
Replies: 3
by jd_munoz » 20 Apr 2012, 16:35

3 Replies

3170 Views

Last post by miguelmz
23 Apr 2012, 17:09
Prioridad de los tickets

Last post by miguelmz « 21 Apr 2012, 15:55
Replies: 12
by doriath » 17 Apr 2012, 12:52

12 Replies

7114 Views

Last post by miguelmz
21 Apr 2012, 15:55
Cerrar tickets

Last post by doriath « 17 Apr 2012, 22:10
Replies: 7
by doriath » 13 Apr 2012, 13:37

7 Replies

4695 Views

Last post by doriath
17 Apr 2012, 22:10
Lista de tickets cerrados o todavía abiertos en ultimo mes

Last post by aiol « 17 Apr 2012, 17:47
Replies: 2
by aiol » 16 Apr 2012, 09:41

2 Replies

2532 Views

Last post by aiol
17 Apr 2012, 17:47
¿cuantas colas pongo en la nueva implementacion?

Last post by miguelmz « 17 Apr 2012, 17:17
Replies: 3
by macaguenla » 16 Apr 2012, 17:26

3 Replies

2807 Views

Last post by miguelmz
17 Apr 2012, 17:17
Listado de tickets por su estado

Last post by doriath « 13 Apr 2012, 19:12
Replies: 4
by doriath » 12 Apr 2012, 17:44

4 Replies

4216 Views

Last post by doriath
13 Apr 2012, 19:12
Fallo de OTRS repentino

Last post by Sherreros « 12 Apr 2012, 09:52
Replies: 5
by Sherreros » 11 Apr 2012, 12:58

5 Replies

4337 Views

Last post by Sherreros
12 Apr 2012, 09:52
CONSULTA Otrs y MySQL

Last post by Temporian « 10 Apr 2012, 17:10
Replies: 2
by Temporian » 10 Apr 2012, 00:34

2 Replies

2382 Views

Last post by Temporian
10 Apr 2012, 17:10
tiempos para escalar un ticket

Last post by jd_munoz « 29 Mar 2012, 16:39
Replies: 2
by jd_munoz » 29 Mar 2012, 00:41

2 Replies

3012 Views

Last post by jd_munoz
29 Mar 2012, 16:39
RESUELTO cuenta IMAP dentro de Administracion de cuentas

Last post by eneko81 « 29 Mar 2012, 16:30
Replies: 2
by eneko81 » 28 Mar 2012, 16:57

2 Replies

2618 Views

Last post by eneko81
29 Mar 2012, 16:30
Mostrar servicios relacionados a colas para agentes

Last post by miguelmz « 26 Mar 2012, 12:14
Replies: 1
by xaviercmx » 23 Mar 2012, 21:31

1 Replies

2043 Views

Last post by miguelmz
26 Mar 2012, 12:14
Aviso de nuevo ticket

Last post by rafaelpastre « 23 Mar 2012, 17:15
Replies: 6
by jd_munoz » 20 Jan 2012, 17:34

6 Replies

4722 Views

Last post by rafaelpastre
23 Mar 2012, 17:15
No se generan las notificaciones de eventos

Last post by aaa « 22 Mar 2012, 11:41
Replies: 3
by aaa » 21 Mar 2012, 10:33

3 Replies

3089 Views

Last post by aaa
22 Mar 2012, 11:41
Los clientes no pueden editar sus datos

Last post by aaa « 21 Mar 2012, 19:06
Replies: 2
by aaa » 21 Mar 2012, 10:36

2 Replies

2372 Views

Last post by aaa
21 Mar 2012, 19:06
[Resuelto] Carga Masiva de Opciones de un Dynamic Field

Last post by luisjf « 20 Mar 2012, 17:21
Replies: 8
by luisjf » 01 Mar 2012, 17:35

8 Replies

5906 Views

Last post by luisjf
20 Mar 2012, 17:21
tiempos en los Agentes Genericos

Last post by Demm « 20 Mar 2012, 12:23

by Demm » 20 Mar 2012, 12:23

0 Replies

1342 Views

Last post by Demm
20 Mar 2012, 12:23
Backup

Last post by jimmy_cruz « 19 Mar 2012, 14:45
Replies: 2
by jimmy_cruz » 23 Feb 2012, 21:58

2 Replies

2684 Views

Last post by jimmy_cruz
19 Mar 2012, 14:45
Asignar Campos Libres a una cola especifica

Last post by miguelmz « 16 Mar 2012, 09:22
Replies: 3
by leit01 » 13 Oct 2011, 22:30

3 Replies

3078 Views

Last post by miguelmz
16 Mar 2012, 09:22
Ayuda por favor al cargar un modulo

Last post by miguelmz « 15 Mar 2012, 17:46
Replies: 1
by urielvazquez594 » 04 Feb 2012, 00:32

1 Replies

1881 Views

Last post by miguelmz
15 Mar 2012, 17:46
eliminar notificaciones de Agentes. [Solucionado]

Last post by miguelmz « 15 Mar 2012, 13:44
Replies: 5
by Demm » 13 Mar 2012, 14:56

5 Replies

3709 Views

Last post by miguelmz
15 Mar 2012, 13:44
ticket no se desbloquea automaticamente

Last post by miguelmz « 15 Mar 2012, 13:43
Replies: 1
by jd_munoz » 14 Mar 2012, 16:39

1 Replies

2285 Views

Last post by miguelmz
15 Mar 2012, 13:43
[SOLUCIONADO] Envio automatico de ticket cerrado.

Last post by Javier_Sanchez « 14 Mar 2012, 19:09
Replies: 2
by Javier_Sanchez » 07 Mar 2012, 17:11

2 Replies

2333 Views

Last post by Javier_Sanchez
14 Mar 2012, 19:09
Error en als credenciales (Initialization error)

Last post by urielvazquez594 « 13 Mar 2012, 20:51
Replies: 2
by urielvazquez594 » 17 Feb 2012, 02:54

2 Replies

2285 Views

Last post by urielvazquez594
13 Mar 2012, 20:51
Ayuda con SendAutoResponse (Solucionado)

Last post by miguelmz « 13 Mar 2012, 13:17
Replies: 6
by mvlsqz » 09 Mar 2012, 00:32

6 Replies

6139 Views

Last post by miguelmz
13 Mar 2012, 13:17
Tiempo de recordatorio

Last post by miguelmz « 13 Mar 2012, 13:15
Replies: 5
by xaviercmx » 09 Mar 2012, 00:16

5 Replies

5049 Views

Last post by miguelmz
13 Mar 2012, 13:15
No aparece el tiempo contabilizado

Last post by miguelmz « 12 Mar 2012, 17:17
Replies: 5
by jru » 07 Feb 2012, 11:02

5 Replies

3719 Views

Last post by miguelmz
12 Mar 2012, 17:17
opciones de estado

Last post by miguelmz « 07 Mar 2012, 20:16
Replies: 2
by jd_munoz » 07 Feb 2012, 18:14

2 Replies

2545 Views

Last post by miguelmz
07 Mar 2012, 20:16
estadistica de propietario

Last post by miguelmz « 07 Mar 2012, 19:58
Replies: 1
by jd_munoz » 01 Mar 2012, 17:20

1 Replies

2108 Views

Last post by miguelmz
07 Mar 2012, 19:58
Mostrar imagenes en nuevos tickets

Last post by checo911mx « 06 Mar 2012, 02:02
Replies: 5
by xaviercmx » 22 Feb 2012, 19:42

5 Replies

4253 Views

Last post by checo911mx
06 Mar 2012, 02:02
LDAP y charset

Last post by checo911mx « 24 Feb 2012, 00:29
Replies: 4
by ale_1 » 27 Dec 2010, 18:25

4 Replies

4228 Views

Last post by checo911mx
24 Feb 2012, 00:29
opciones de estadísticas

Last post by jd_munoz « 22 Feb 2012, 21:12
Replies: 2
by jd_munoz » 22 Feb 2012, 18:40

2 Replies

2343 Views

Last post by jd_munoz
22 Feb 2012, 21:12
Recolectar correos para OTRS

Last post by xaviercmx « 22 Feb 2012, 19:28
Replies: 8
by xaviercmx » 12 Jan 2012, 02:45

8 Replies

7995 Views

Last post by xaviercmx
22 Feb 2012, 19:28
Problemas con el módulo Agent Notification

Last post by jd_munoz « 22 Feb 2012, 18:48
Replies: 2
by jd_munoz » 13 Feb 2012, 15:36

2 Replies

2156 Views

Last post by jd_munoz
22 Feb 2012, 18:48
opciones en español

Last post by checo911mx « 21 Feb 2012, 00:31
Replies: 1
by jd_munoz » 03 Feb 2012, 00:44

1 Replies

1862 Views

Last post by checo911mx
21 Feb 2012, 00:31
Campos de ticket

Last post by turcoloco « 14 Feb 2012, 17:06
Replies: 2
by melksog » 10 Jun 2011, 17:41

2 Replies

2860 Views

Last post by turcoloco
14 Feb 2012, 17:06

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