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Every new ticket is closed

Last post by luciano « 05 Dec 2011, 22:08

by luciano » 05 Dec 2011, 22:08

0 Replies

636 Views

Last post by luciano
05 Dec 2011, 22:08
genericAgent send email to a specific adress

Last post by manikambalva « 05 Dec 2011, 20:05
Replies: 2
by manikambalva » 02 Dec 2011, 15:39

2 Replies

1383 Views

Last post by manikambalva
05 Dec 2011, 20:05
add customer name to open tickets in Dashboard

Last post by crythias « 05 Dec 2011, 19:59
Replies: 2
by aedwards » 28 Nov 2011, 12:27

2 Replies

901 Views

Last post by crythias
05 Dec 2011, 19:59
Users Unable to Change Their Passwords

Last post by chrissanders « 04 Dec 2011, 01:49

by chrissanders » 04 Dec 2011, 01:49

0 Replies

502 Views

Last post by chrissanders
04 Dec 2011, 01:49
New installation on CentOS 5.

Last post by monkebusiness « 03 Dec 2011, 18:20
Replies: 2
by bwbos » 06 Aug 2011, 11:58

2 Replies

2420 Views

Last post by monkebusiness
03 Dec 2011, 18:20
LDAP UserEmail invalid!!

Last post by crythias « 03 Dec 2011, 00:46
Replies: 3
by gutmensch » 02 Dec 2011, 19:32

3 Replies

1950 Views

Last post by crythias
03 Dec 2011, 00:46
Is Freetext possible in iPhone app

Last post by dwg « 03 Dec 2011, 00:20
Replies: 4
by dwg » 30 Jun 2011, 04:04

4 Replies

2763 Views

Last post by dwg
03 Dec 2011, 00:20
Open Ticket Customer Interface

Last post by crythias « 02 Dec 2011, 23:21
Replies: 2
by giociva » 02 Dec 2011, 22:06

2 Replies

964 Views

Last post by crythias
02 Dec 2011, 23:21
AutoResponse not delivered to some Customers

Last post by jojo « 02 Dec 2011, 17:14
Replies: 1
by robert_weber » 02 Dec 2011, 16:50

1 Replies

811 Views

Last post by jojo
02 Dec 2011, 17:14
Search&Define real customerId from sent e-mails

Last post by gmoraes « 02 Dec 2011, 16:00
Replies: 2
by gmoraes » 02 Dec 2011, 15:12

2 Replies

846 Views

Last post by gmoraes
02 Dec 2011, 16:00
How to re-open a ticket

Last post by KimmoJ « 02 Dec 2011, 15:18
Replies: 4
by pmartignier » 26 Apr 2010, 11:46

4 Replies

3111 Views

Last post by KimmoJ
02 Dec 2011, 15:18
Customer Identity on Customer Interface

Last post by schaffel « 01 Dec 2011, 17:19
Replies: 2
by mk4L » 01 Dec 2011, 11:21

2 Replies

1123 Views

Last post by schaffel
01 Dec 2011, 17:19
Frequent POP3 Auth Fail

Last post by mustu « 01 Dec 2011, 15:15
Replies: 5
by mustu » 30 Nov 2011, 15:04

5 Replies

2773 Views

Last post by mustu
01 Dec 2011, 15:15
ITSM Notification: multiple condition for a notification?

Last post by StefanoBoccanera « 01 Dec 2011, 14:34

by StefanoBoccanera » 01 Dec 2011, 14:34

0 Replies

854 Views

Last post by StefanoBoccanera
01 Dec 2011, 14:34
Unable to load an article

Last post by HervE « 01 Dec 2011, 11:55
Replies: 12
by HervE » 22 Nov 2011, 11:45

12 Replies

3929 Views

Last post by HervE
01 Dec 2011, 11:55
New Email ticket

Last post by bobsnee « 01 Dec 2011, 10:37
Replies: 4
by bobsnee » 25 Nov 2011, 15:50

4 Replies

2203 Views

Last post by bobsnee
01 Dec 2011, 10:37
priority wise escalation

Last post by brightrif « 01 Dec 2011, 09:52
Replies: 2
by brightrif » 30 Nov 2011, 17:06

2 Replies

1218 Views

Last post by brightrif
01 Dec 2011, 09:52
Top icons on web interface - RESOLVED

Last post by Dolm « 01 Dec 2011, 03:28

by Dolm » 01 Dec 2011, 03:28

0 Replies

700 Views

Last post by Dolm
01 Dec 2011, 03:28
No Agent Notifications?

Last post by agtcooke « 30 Nov 2011, 23:43
Replies: 1
by agtcooke » 30 Nov 2011, 23:34

1 Replies

674 Views

Last post by agtcooke
30 Nov 2011, 23:43
Escalation/Notification Question

Last post by crythias « 30 Nov 2011, 20:59
Replies: 1
by walshda » 30 Nov 2011, 19:54

1 Replies

1061 Views

Last post by crythias
30 Nov 2011, 20:59
Sync phone number from AD

Last post by crythias « 30 Nov 2011, 18:45
Replies: 5
by emning » 22 Sep 2011, 16:07

5 Replies

6651 Views

Last post by crythias
30 Nov 2011, 18:45
Add a numeric field to customer_company

Last post by HervE « 30 Nov 2011, 17:05
Replies: 2
by HervE » 30 Nov 2011, 15:23

2 Replies

1480 Views

Last post by HervE
30 Nov 2011, 17:05
Bulk Action Master/Slave Association

Last post by Organ_Lady « 30 Nov 2011, 15:36
Replies: 1
by lavermil » 27 Jan 2011, 22:33

1 Replies

807 Views

Last post by Organ_Lady
30 Nov 2011, 15:36
LDAP Contacts?

Last post by Kristian « 30 Nov 2011, 14:28
Replies: 4
by knischan » 27 Oct 2011, 04:40

4 Replies

2498 Views

Last post by Kristian
30 Nov 2011, 14:28
Proxy in OTRS

Last post by brightrif « 30 Nov 2011, 13:33

by brightrif » 30 Nov 2011, 13:33

0 Replies

698 Views

Last post by brightrif
30 Nov 2011, 13:33
Customer Database

Last post by Gogo « 30 Nov 2011, 12:45

by Gogo » 30 Nov 2011, 12:45

0 Replies

495 Views

Last post by Gogo
30 Nov 2011, 12:45
Problem with statusmessages

Last post by TKopp « 30 Nov 2011, 12:36

by TKopp » 30 Nov 2011, 12:36

0 Replies

475 Views

Last post by TKopp
30 Nov 2011, 12:36
Automatic Follow UP and Reminder Emails

Last post by jojo « 30 Nov 2011, 11:02
Replies: 1
by CyberVoid » 30 Nov 2011, 04:39

1 Replies

969 Views

Last post by jojo
30 Nov 2011, 11:02
How to update ckeditor

Last post by zhakal « 30 Nov 2011, 09:59
Replies: 2
by zhakal » 29 Nov 2011, 23:27

2 Replies

2182 Views

Last post by zhakal
30 Nov 2011, 09:59
Problem displaying inline PDF attachments

Last post by matt « 30 Nov 2011, 02:40

by matt » 30 Nov 2011, 02:40

0 Replies

1019 Views

Last post by matt
30 Nov 2011, 02:40
Need valid SortBy (LastUpdated)!

Last post by majo053 « 29 Nov 2011, 21:48
Replies: 8
by majo053 » 29 Nov 2011, 20:24

8 Replies

3763 Views

Last post by majo053
29 Nov 2011, 21:48
Multiple roots, Wrong element 'HTML'

Last post by jojo « 29 Nov 2011, 21:10
Replies: 6
by freddyvl » 24 Nov 2011, 15:23

6 Replies

2353 Views

Last post by jojo
29 Nov 2011, 21:10
Edit a ticket

Last post by jojo « 29 Nov 2011, 21:08
Replies: 2
by qazi1214 » 28 Nov 2011, 19:22

2 Replies

1420 Views

Last post by jojo
29 Nov 2011, 21:08
[Solved] Duplicated tickets ('mails' are stuck in spool)

Last post by silkgoat « 29 Nov 2011, 17:28
Replies: 1
by silkgoat » 29 Nov 2011, 16:47

1 Replies

912 Views

Last post by silkgoat
29 Nov 2011, 17:28
Ticket number reset on upgrade?

Last post by agtcooke « 29 Nov 2011, 15:30
Replies: 3
by agtcooke » 22 Nov 2011, 23:26

3 Replies

2519 Views

Last post by agtcooke
29 Nov 2011, 15:30
Reply page is slow

Last post by jojo « 29 Nov 2011, 13:16
Replies: 7
by syed » 29 Nov 2011, 11:34

7 Replies

2044 Views

Last post by jojo
29 Nov 2011, 13:16
Multilanguage survey

Last post by duffy « 29 Nov 2011, 12:22

by duffy » 29 Nov 2011, 12:22

0 Replies

699 Views

Last post by duffy
29 Nov 2011, 12:22
Emails from customers and reply with forward

Last post by freddyvl « 29 Nov 2011, 08:16

by freddyvl » 29 Nov 2011, 08:16

0 Replies

825 Views

Last post by freddyvl
29 Nov 2011, 08:16
Unable to add more than one recipient to "reply" messages

Last post by gears « 29 Nov 2011, 01:16
Replies: 3
by walshda » 19 Nov 2011, 00:32

3 Replies

2092 Views

Last post by gears
29 Nov 2011, 01:16
Magic ticket error

Last post by fredygarcia « 28 Nov 2011, 22:54
Replies: 9
by fredygarcia » 23 Nov 2011, 03:59

9 Replies

3891 Views

Last post by fredygarcia
28 Nov 2011, 22:54
Attachment Column in Small Preview

Last post by pakirby « 28 Nov 2011, 18:28

by pakirby » 28 Nov 2011, 18:28

0 Replies

836 Views

Last post by pakirby
28 Nov 2011, 18:28
PostMaster Filter problem

Last post by crythias « 28 Nov 2011, 16:26
Replies: 3
by artemis13 » 28 Nov 2011, 15:43

3 Replies

1915 Views

Last post by crythias
28 Nov 2011, 16:26
How to attach OTRS sent item?

Last post by crythias « 28 Nov 2011, 14:32
Replies: 3
by danieldai » 01 Aug 2011, 03:49

3 Replies

1641 Views

Last post by crythias
28 Nov 2011, 14:32
error OTRS-CGI-10 Invalid Date '22-NOV-11'!

Last post by brightrif « 28 Nov 2011, 14:15
Replies: 4
by brightrif » 28 Nov 2011, 08:14

4 Replies

2701 Views

Last post by brightrif
28 Nov 2011, 14:15
Check NLS_DATE_FORMAT by using SELECT statement.

Last post by brightrif « 28 Nov 2011, 13:07

by brightrif » 28 Nov 2011, 13:07

0 Replies

803 Views

Last post by brightrif
28 Nov 2011, 13:07
Strange SQL query used OFTEN

Last post by zhakal « 28 Nov 2011, 12:48

by zhakal » 28 Nov 2011, 12:48

0 Replies

825 Views

Last post by zhakal
28 Nov 2011, 12:48
Multiple signatures

Last post by RBehr « 28 Nov 2011, 11:37
Replies: 4
by earwax » 05 Oct 2011, 00:40

4 Replies

5037 Views

Last post by RBehr
28 Nov 2011, 11:37
Change font create pdf

Last post by hero188 « 28 Nov 2011, 11:33

by hero188 » 28 Nov 2011, 11:33

0 Replies

690 Views

Last post by hero188
28 Nov 2011, 11:33
GenericAgent filter option for TicketChangeTimeOlderMinutes

Last post by artjoms15 « 28 Nov 2011, 11:02
Replies: 1
by artjoms15 » 23 Nov 2011, 16:16

1 Replies

1152 Views

Last post by artjoms15
28 Nov 2011, 11:02
[SOLVED] Email address not being accepted

Last post by BIG_jan « 28 Nov 2011, 10:44
Replies: 4
by AndyBDS » 27 Apr 2011, 15:27

4 Replies

5411 Views

Last post by BIG_jan
28 Nov 2011, 10:44

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