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Solved: Best OS for OTRS

Last post by vkandersv « 19 May 2011, 07:23
Replies: 5
by RBehr » 18 May 2011, 16:39

5 Replies

4104 Views

Last post by vkandersv
19 May 2011, 07:23
Multiple Subject Monitoring & Limiting Agents>Customers

Last post by MaCCa « 19 May 2011, 06:19

by MaCCa » 19 May 2011, 06:19

0 Replies

758 Views

Last post by MaCCa
19 May 2011, 06:19
Additional LDAP Information

Last post by jstuedle « 19 May 2011, 00:18

by jstuedle » 19 May 2011, 00:18

0 Replies

597 Views

Last post by jstuedle
19 May 2011, 00:18
Remove state for one group while others are still having it

Last post by Nicsoft « 18 May 2011, 21:31

by Nicsoft » 18 May 2011, 21:31

0 Replies

1170 Views

Last post by Nicsoft
18 May 2011, 21:31
xx_Custom.pm not work properly

Last post by yuri0001 « 18 May 2011, 18:10
Replies: 2
by yuri0001 » 18 May 2011, 09:15

2 Replies

1598 Views

Last post by yuri0001
18 May 2011, 18:10
Solved: Closed ticket sending Pending Reminders

Last post by RBehr « 18 May 2011, 16:57
Replies: 5
by RBehr » 12 May 2011, 12:11

5 Replies

3136 Views

Last post by RBehr
18 May 2011, 16:57
OTRS ITSM 3.0.3 opening ticket problem

Last post by Wolfgangf « 18 May 2011, 12:49
Replies: 1
by skizzo88 » 18 May 2011, 12:11

1 Replies

1353 Views

Last post by Wolfgangf
18 May 2011, 12:49
Configuration of Incidents and Problems modules

Last post by zouheir001 « 18 May 2011, 12:33
Replies: 6
by zouheir001 » 17 May 2011, 16:20

6 Replies

2659 Views

Last post by zouheir001
18 May 2011, 12:33
Problem with new state of type "open"

Last post by root « 18 May 2011, 10:51
Replies: 4
by celine » 18 May 2011, 09:08

4 Replies

2350 Views

Last post by root
18 May 2011, 10:51
Issue with otrs.CleanUp.pl and Sessions

Last post by esoteric « 18 May 2011, 00:12

by esoteric » 18 May 2011, 00:12

0 Replies

821 Views

Last post by esoteric
18 May 2011, 00:12
Different states for different Companies/Groups(/Customers)

Last post by Nicsoft « 17 May 2011, 23:32
Replies: 5
by Nicsoft » 17 May 2011, 21:29

5 Replies

2928 Views

Last post by Nicsoft
17 May 2011, 23:32
xx_Custom.pm - translation problem

Last post by yuri0001 « 17 May 2011, 19:33

by yuri0001 » 17 May 2011, 19:33

0 Replies

744 Views

Last post by yuri0001
17 May 2011, 19:33
Queue View >> set the size to medium = useless column on rig

Last post by altjx « 17 May 2011, 17:31
Replies: 3
by altjx » 06 May 2011, 15:50

3 Replies

2424 Views

Last post by altjx
17 May 2011, 17:31
Custom theme not available to remove after upgrade to 3.0

Last post by Nicsoft « 17 May 2011, 17:14
Replies: 2
by Nicsoft » 17 May 2011, 15:58

2 Replies

1735 Views

Last post by Nicsoft
17 May 2011, 17:14
Core::Session -> SessionModule -> DB/FS

Last post by jfreeman2nc « 17 May 2011, 15:15

by jfreeman2nc » 17 May 2011, 15:15

0 Replies

775 Views

Last post by jfreeman2nc
17 May 2011, 15:15
Corrupt attachment

Last post by ictzug « 17 May 2011, 14:53
Replies: 5
by JLindberg » 24 Feb 2011, 01:18

5 Replies

3096 Views

Last post by ictzug
17 May 2011, 14:53
OTRS with radius

Last post by jodi « 17 May 2011, 14:20

by jodi » 17 May 2011, 14:20

0 Replies

786 Views

Last post by jodi
17 May 2011, 14:20
Display Customer Information in Agent Zoom View

Last post by kia « 17 May 2011, 08:22
Replies: 2
by kia » 16 May 2011, 16:53

2 Replies

1791 Views

Last post by kia
17 May 2011, 08:22
auto follow up set invalid- but still sending emails

Last post by WilcoGG « 16 May 2011, 18:14
Replies: 2
by WilcoGG » 16 May 2011, 11:19

2 Replies

1938 Views

Last post by WilcoGG
16 May 2011, 18:14
Change request Workorder Popup info on IE6

Last post by jojo « 16 May 2011, 18:05
Replies: 1
by cbmcore » 16 May 2011, 09:59

1 Replies

893 Views

Last post by jojo
16 May 2011, 18:05
Migrating from a Debian package

Last post by root « 16 May 2011, 17:37
Replies: 1
by sjbforpresident » 12 May 2011, 17:23

1 Replies

1336 Views

Last post by root
16 May 2011, 17:37
Email Filter Issue

Last post by crythias « 16 May 2011, 15:15
Replies: 2
by James » 14 May 2011, 17:10

2 Replies

1460 Views

Last post by crythias
16 May 2011, 15:15
How to change line colors in 7 days stats graph

Last post by root « 16 May 2011, 13:51
Replies: 1
by heinrich_neumann » 14 May 2011, 12:31

1 Replies

1469 Views

Last post by root
16 May 2011, 13:51
GenericAgent case-insensitive full-text search

Last post by qwer1987 « 16 May 2011, 13:25

by qwer1987 » 16 May 2011, 13:25

0 Replies

1002 Views

Last post by qwer1987
16 May 2011, 13:25
Module Kernel/Modules/AgentFAQ.pm not found!

Last post by MichaelR « 16 May 2011, 06:57
Replies: 1
by MichaelR » 16 May 2011, 06:46

1 Replies

1253 Views

Last post by MichaelR
16 May 2011, 06:57
bulk merge?

Last post by Wolfgangf « 14 May 2011, 17:23
Replies: 1
by rivermonk » 13 May 2011, 01:09

1 Replies

945 Views

Last post by Wolfgangf
14 May 2011, 17:23
Change attributes (add or remove) in OTRS ITSM CMBD

Last post by Wolfgangf « 14 May 2011, 17:21
Replies: 1
by skizzo88 » 12 May 2011, 16:44

1 Replies

1566 Views

Last post by Wolfgangf
14 May 2011, 17:21
send SMS

Last post by Wolfgangf « 14 May 2011, 17:19
Replies: 5
by tony_s » 08 May 2011, 03:59

5 Replies

2375 Views

Last post by Wolfgangf
14 May 2011, 17:19
Queue view and auto responses

Last post by Steffen « 14 May 2011, 16:02
Replies: 6
by Steffen » 05 Apr 2011, 12:31

6 Replies

1564 Views

Last post by Steffen
14 May 2011, 16:02
Include note in closed ticket email

Last post by altjx « 13 May 2011, 22:01
Replies: 1
by altjx » 12 May 2011, 23:28

1 Replies

1329 Views

Last post by altjx
13 May 2011, 22:01
FAQ Issue in OTRS 3.0.4

Last post by Bordeaux182 « 13 May 2011, 13:59
Replies: 5
by prakashkupanda » 11 Jan 2011, 13:23

5 Replies

1990 Views

Last post by Bordeaux182
13 May 2011, 13:59
Automatically choose SLA after Service has been selected

Last post by Nicsoft « 13 May 2011, 10:55
Replies: 9
by Nicsoft » 13 Aug 2010, 16:07

9 Replies

5782 Views

Last post by Nicsoft
13 May 2011, 10:55
CustomerMap

Last post by mictod « 13 May 2011, 09:41

by mictod » 13 May 2011, 09:41

0 Replies

934 Views

Last post by mictod
13 May 2011, 09:41
Solved: OTRS CPU Hungry

Last post by RBehr « 12 May 2011, 17:55
Replies: 6
by RBehr » 21 Apr 2011, 10:51

6 Replies

2562 Views

Last post by RBehr
12 May 2011, 17:55
How to Add Notes to Be Displayed in Stats Reports

Last post by micro « 12 May 2011, 13:57

by micro » 12 May 2011, 13:57

0 Replies

744 Views

Last post by micro
12 May 2011, 13:57
error installing additional packages

Last post by ferrosti « 12 May 2011, 10:38
Replies: 1
by fireport » 10 May 2011, 17:07

1 Replies

1129 Views

Last post by ferrosti
12 May 2011, 10:38
Can OTRS do the following for me...

Last post by ferrosti « 12 May 2011, 10:30
Replies: 1
by samh » 11 May 2011, 05:11

1 Replies

840 Views

Last post by ferrosti
12 May 2011, 10:30
Top Down Menu with all Queues at Ticket-from

Last post by Cetacea « 12 May 2011, 00:59
Replies: 1
by Cetacea » 11 May 2011, 21:24

1 Replies

875 Views

Last post by Cetacea
12 May 2011, 00:59
Dashlet not showing ticketcount/OTRS-CGI-10 in SysLog

Last post by crythias « 11 May 2011, 18:47
Replies: 1
by Federico » 11 May 2011, 11:43

1 Replies

1669 Views

Last post by crythias
11 May 2011, 18:47
Fetch Email Issue

Last post by crythias « 11 May 2011, 18:44
Replies: 2
by jfreeman2nc » 11 May 2011, 16:28

2 Replies

1097 Views

Last post by crythias
11 May 2011, 18:44
OTRS 3.0 beta7 Statistics cannot be opened

Last post by Cluss « 11 May 2011, 14:25
Replies: 4
by AlexeyM » 10 Nov 2010, 15:38

4 Replies

3139 Views

Last post by Cluss
11 May 2011, 14:25
Queue refresh

Last post by TuomasR « 11 May 2011, 10:27
Replies: 5
by TuomasR » 09 May 2011, 14:56

5 Replies

1838 Views

Last post by TuomasR
11 May 2011, 10:27
Report for time per customer per month

Last post by meukmans « 11 May 2011, 10:16
Replies: 3
by NickT » 11 Apr 2011, 08:03

3 Replies

1853 Views

Last post by meukmans
11 May 2011, 10:16
Customer changing TicketFreeText

Last post by qwer1987 « 10 May 2011, 14:52
Replies: 2
by qwer1987 » 10 May 2011, 04:11

2 Replies

1437 Views

Last post by qwer1987
10 May 2011, 14:52
IPhone App - How to add restrictions

Last post by nandozzi « 10 May 2011, 14:13
Replies: 2
by nandozzi » 09 May 2011, 13:06

2 Replies

1295 Views

Last post by nandozzi
10 May 2011, 14:13
Change translation file

Last post by yuri0001 « 10 May 2011, 10:13
Replies: 6
by nandozzi » 06 May 2011, 14:18

6 Replies

3222 Views

Last post by yuri0001
10 May 2011, 10:13
OTRS can auto close ticket?

Last post by oscar « 10 May 2011, 03:12
Replies: 13
by oscar » 05 May 2011, 11:32

13 Replies

7199 Views

Last post by oscar
10 May 2011, 03:12
Setting Owner when email arrives

Last post by nlpvdo « 09 May 2011, 20:03
Replies: 8
by nlpvdo » 26 Feb 2011, 20:38

8 Replies

3565 Views

Last post by nlpvdo
09 May 2011, 20:03
See Locked owner in dashboard

Last post by JLindberg « 09 May 2011, 19:55

by JLindberg » 09 May 2011, 19:55

0 Replies

738 Views

Last post by JLindberg
09 May 2011, 19:55
Change time in agent dashboard

Last post by JLindberg « 09 May 2011, 19:23

by JLindberg » 09 May 2011, 19:23

0 Replies

667 Views

Last post by JLindberg
09 May 2011, 19:23

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