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Send email with Agent name in From field

Last post by Sietze « 14 Jan 2011, 10:01
Replies: 2
by Sietze » 13 Jan 2011, 10:42

2 Replies

1540 Views

Last post by Sietze
14 Jan 2011, 10:01
Solved: Edit printout for Ticket, SLA, Service

Last post by tedious1 « 14 Jan 2011, 01:06

by tedious1 » 14 Jan 2011, 01:06

0 Replies

855 Views

Last post by tedious1
14 Jan 2011, 01:06
Email Config (inbound)

Last post by gangaskan « 13 Jan 2011, 21:02
Replies: 6
by gangaskan » 11 Jan 2011, 22:35

6 Replies

4334 Views

Last post by gangaskan
13 Jan 2011, 21:02
email tickets regexp ldap backend

Last post by ahkal « 13 Jan 2011, 19:26
Replies: 1
by ahkal » 04 Jan 2011, 19:32

1 Replies

1138 Views

Last post by ahkal
13 Jan 2011, 19:26
Customer emails to one que, other to another?

Last post by crythias « 13 Jan 2011, 17:26
Replies: 1
by kmdot » 13 Jan 2011, 17:17

1 Replies

1413 Views

Last post by crythias
13 Jan 2011, 17:26
[URGENT] Splitting ticket, maintain date received?

Last post by crythias « 13 Jan 2011, 17:21
Replies: 3
by kmdot » 12 Jan 2011, 13:24

3 Replies

2401 Views

Last post by crythias
13 Jan 2011, 17:21
HOW-TO Import Pack&Go from OTRSOnDemand

Last post by jojo « 13 Jan 2011, 13:58
Replies: 3
by iztok » 13 Jan 2011, 13:29

3 Replies

1339 Views

Last post by jojo
13 Jan 2011, 13:58
Not supported for this module - CustomerUserUpdate

Last post by jojo « 13 Jan 2011, 11:54
Replies: 3
by iztok » 13 Jan 2011, 10:45

3 Replies

2067 Views

Last post by jojo
13 Jan 2011, 11:54
[SOLVED] Allow non-admins to add customer & companies

Last post by Mothra « 13 Jan 2011, 11:32

by Mothra » 13 Jan 2011, 11:32

0 Replies

1178 Views

Last post by Mothra
13 Jan 2011, 11:32
[SOLVED] Ticket Numeration

Last post by Madwin « 13 Jan 2011, 00:55
Replies: 2
by Madwin » 12 Jan 2011, 23:31

2 Replies

1422 Views

Last post by Madwin
13 Jan 2011, 00:55
CLOSE other agent ticket

Last post by crythias « 12 Jan 2011, 23:21
Replies: 1
by jkaspar » 12 Jan 2011, 17:49

1 Replies

951 Views

Last post by crythias
12 Jan 2011, 23:21
Close Tickets are Visible in QUE View

Last post by jojo « 12 Jan 2011, 13:37
Replies: 5
by prakashkupanda » 11 Jan 2011, 13:42

5 Replies

1920 Views

Last post by jojo
12 Jan 2011, 13:37
Customize Dashboard

Last post by ftmova « 12 Jan 2011, 11:04

by ftmova » 12 Jan 2011, 11:04

0 Replies

1044 Views

Last post by ftmova
12 Jan 2011, 11:04
Unable to Compose

Last post by prakashkupanda « 12 Jan 2011, 09:14
Replies: 3
by prakashkupanda » 11 Jan 2011, 14:29

3 Replies

1531 Views

Last post by prakashkupanda
12 Jan 2011, 09:14
Pending to non-Pending state

Last post by chetannagaonkar « 12 Jan 2011, 08:15
Replies: 8
by chetannagaonkar » 09 Jan 2011, 11:51

8 Replies

2814 Views

Last post by chetannagaonkar
12 Jan 2011, 08:15
Master / Slave Ticket - Can't create relation/no replication

Last post by Wolfgangf « 12 Jan 2011, 06:50
Replies: 1
by Amukinado » 11 Jan 2011, 19:32

1 Replies

2155 Views

Last post by Wolfgangf
12 Jan 2011, 06:50
make agent visible to customer

Last post by myclone « 12 Jan 2011, 02:42

by myclone » 12 Jan 2011, 02:42

0 Replies

579 Views

Last post by myclone
12 Jan 2011, 02:42
Customer / Superuser

Last post by crythias « 12 Jan 2011, 02:00
Replies: 1
by zentura » 12 Jan 2011, 01:11

1 Replies

999 Views

Last post by crythias
12 Jan 2011, 02:00
I need to still view pending tickets in dash, how?

Last post by kmdot « 11 Jan 2011, 19:27

by kmdot » 11 Jan 2011, 19:27

0 Replies

891 Views

Last post by kmdot
11 Jan 2011, 19:27
Limiting who can see attachments

Last post by ScottWood « 11 Jan 2011, 19:19
Replies: 3
by ScottWood » 10 Jan 2011, 19:21

3 Replies

1497 Views

Last post by ScottWood
11 Jan 2011, 19:19
[SOLVED] Enlarge priority color rectangle

Last post by HervE « 11 Jan 2011, 17:12
Replies: 5
by HervE » 06 Jan 2011, 13:27

5 Replies

3410 Views

Last post by HervE
11 Jan 2011, 17:12
Set default Type

Last post by sigmar « 11 Jan 2011, 15:38

by sigmar » 11 Jan 2011, 15:38

0 Replies

654 Views

Last post by sigmar
11 Jan 2011, 15:38
Multi companies

Last post by crythias « 11 Jan 2011, 15:24
Replies: 1
by Darfox » 11 Jan 2011, 13:05

1 Replies

920 Views

Last post by crythias
11 Jan 2011, 15:24
FreeText Field manual entry

Last post by jojo « 11 Jan 2011, 08:12
Replies: 2
by MichaelR » 04 Jan 2011, 01:25

2 Replies

1470 Views

Last post by jojo
11 Jan 2011, 08:12
Fill freetext with ldap field

Last post by chetannagaonkar « 11 Jan 2011, 08:12
Replies: 4
by rjmlyon69 » 10 Jan 2011, 11:19

4 Replies

1877 Views

Last post by chetannagaonkar
11 Jan 2011, 08:12
No Config option found for 3.!

Last post by pbi « 10 Jan 2011, 19:48
Replies: 1
by rashadreddy » 28 Dec 2010, 16:45

1 Replies

1112 Views

Last post by pbi
10 Jan 2011, 19:48
[Kernel::System::Ticket::MoveTicket] Permission denied

Last post by crythias « 10 Jan 2011, 16:27
Replies: 3
by linuxlover » 10 Jan 2011, 14:32

3 Replies

1821 Views

Last post by crythias
10 Jan 2011, 16:27
installing otrs

Last post by jojo « 10 Jan 2011, 15:01
Replies: 3
by jamzigy » 09 Jan 2011, 09:08

3 Replies

1647 Views

Last post by jojo
10 Jan 2011, 15:01
Agent notification duplicated

Last post by jojo « 10 Jan 2011, 12:01
Replies: 9
by Dark000 » 06 Jan 2011, 11:58

9 Replies

2569 Views

Last post by jojo
10 Jan 2011, 12:01
[SOLVED] Read-only users

Last post by HervE « 10 Jan 2011, 11:41
Replies: 1
by HervE » 07 Jan 2011, 11:57

1 Replies

2318 Views

Last post by HervE
10 Jan 2011, 11:41
How to upgrade from OTRS 2.1.4 on Centos to OTRS 3

Last post by jojo « 10 Jan 2011, 10:51
Replies: 4
by usman » 09 Jan 2011, 15:14

4 Replies

2606 Views

Last post by jojo
10 Jan 2011, 10:51
How to select service with no customer

Last post by chetannagaonkar « 10 Jan 2011, 08:04
Replies: 1
by kmdot » 08 Jan 2011, 01:26

1 Replies

999 Views

Last post by chetannagaonkar
10 Jan 2011, 08:04
OTRS3 WITH ITSM 3 BETA error

Last post by jojo « 09 Jan 2011, 14:06
Replies: 1
by kmdot » 09 Jan 2011, 14:00

1 Replies

1421 Views

Last post by jojo
09 Jan 2011, 14:06
NTLM Authentication in OTRS 3 3.04

Last post by comport3 « 09 Jan 2011, 09:15
Replies: 5
by comport3 » 06 Jan 2011, 06:28

5 Replies

3607 Views

Last post by comport3
09 Jan 2011, 09:15
CKEDITOR not defined in otrs 3.0.4

Last post by darius1706 « 08 Jan 2011, 20:46
Replies: 1
by darius1706 » 08 Jan 2011, 18:50

1 Replies

1123 Views

Last post by darius1706
08 Jan 2011, 20:46
Options in tickets

Last post by kmdot « 08 Jan 2011, 01:28

by kmdot » 08 Jan 2011, 01:28

0 Replies

879 Views

Last post by kmdot
08 Jan 2011, 01:28
[SOLVED] Automatic mail listing new tickets

Last post by HervE « 08 Jan 2011, 01:04
Replies: 2
by HervE » 06 Jan 2011, 17:57

2 Replies

1651 Views

Last post by HervE
08 Jan 2011, 01:04
hosting OTRS

Last post by cbravo « 08 Jan 2011, 00:12
Replies: 1
by kenmurimi » 07 Jan 2011, 22:00

1 Replies

1390 Views

Last post by cbravo
08 Jan 2011, 00:12
how to receive a mail as a ticket in otrs with help of pop3

Last post by mvgharre « 07 Jan 2011, 19:52
Replies: 4
by mvgharre » 07 Jan 2011, 15:20

4 Replies

1350 Views

Last post by mvgharre
07 Jan 2011, 19:52
OTRS Upgrade Failed - SQL Problem

Last post by brice « 07 Jan 2011, 16:38
Replies: 2
by brice » 06 Jan 2011, 16:47

2 Replies

1938 Views

Last post by brice
07 Jan 2011, 16:38
Need Urgent Help - v3.0.4 Upgrade on Windows

Last post by Hugacho « 07 Jan 2011, 16:36
Replies: 6
by Gunz » 30 Dec 2010, 02:29

6 Replies

6949 Views

Last post by Hugacho
07 Jan 2011, 16:36
Custom Notes?

Last post by crythias « 07 Jan 2011, 14:59
Replies: 1
by kmdot » 07 Jan 2011, 13:39

1 Replies

1029 Views

Last post by crythias
07 Jan 2011, 14:59
Changing default customer ticket type to 'Incident'

Last post by crythias « 07 Jan 2011, 14:56
Replies: 3
by comport3 » 07 Jan 2011, 04:22

3 Replies

1890 Views

Last post by crythias
07 Jan 2011, 14:56
Can i force requirement of freetext fields?

Last post by jojo « 07 Jan 2011, 14:23
Replies: 1
by kmdot » 07 Jan 2011, 13:41

1 Replies

991 Views

Last post by jojo
07 Jan 2011, 14:23
Agent LDAP Authentication config

Last post by iztok « 07 Jan 2011, 14:23
Replies: 8
by iztok » 06 Jan 2011, 14:32

8 Replies

2944 Views

Last post by iztok
07 Jan 2011, 14:23
How can I hide certain things from agents?

Last post by jojo « 07 Jan 2011, 14:22
Replies: 1
by kmdot » 07 Jan 2011, 13:44

1 Replies

1102 Views

Last post by jojo
07 Jan 2011, 14:22
Cron CSV output - same name wanted rather than time stamp

Last post by jojo « 07 Jan 2011, 14:21
Replies: 3
by kmdot » 06 Jan 2011, 16:02

3 Replies

1391 Views

Last post by jojo
07 Jan 2011, 14:21
inline image not showing up in ticket

Last post by jojo « 07 Jan 2011, 14:20
Replies: 3
by esp » 04 Jan 2011, 12:14

3 Replies

2635 Views

Last post by jojo
07 Jan 2011, 14:20
Freetext fields populated by default?

Last post by kmdot « 07 Jan 2011, 13:42

by kmdot » 07 Jan 2011, 13:42

0 Replies

929 Views

Last post by kmdot
07 Jan 2011, 13:42
Error:No Itemid is persisting

Last post by rani+bandaru « 07 Jan 2011, 11:57

by rani+bandaru » 07 Jan 2011, 11:57

0 Replies

740 Views

Last post by rani+bandaru
07 Jan 2011, 11:57

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