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Last post

hosting OTRS

Last post by cbravo « 08 Jan 2011, 00:12
Replies: 1
by kenmurimi » 07 Jan 2011, 22:00

1 Replies

1249 Views

Last post by cbravo
08 Jan 2011, 00:12
how to receive a mail as a ticket in otrs with help of pop3

Last post by mvgharre « 07 Jan 2011, 19:52
Replies: 4
by mvgharre » 07 Jan 2011, 15:20

4 Replies

1239 Views

Last post by mvgharre
07 Jan 2011, 19:52
OTRS Upgrade Failed - SQL Problem

Last post by brice « 07 Jan 2011, 16:38
Replies: 2
by brice » 06 Jan 2011, 16:47

2 Replies

1872 Views

Last post by brice
07 Jan 2011, 16:38
Need Urgent Help - v3.0.4 Upgrade on Windows

Last post by Hugacho « 07 Jan 2011, 16:36
Replies: 6
by Gunz » 30 Dec 2010, 02:29

6 Replies

6406 Views

Last post by Hugacho
07 Jan 2011, 16:36
Custom Notes?

Last post by crythias « 07 Jan 2011, 14:59
Replies: 1
by kmdot » 07 Jan 2011, 13:39

1 Replies

970 Views

Last post by crythias
07 Jan 2011, 14:59
Changing default customer ticket type to 'Incident'

Last post by crythias « 07 Jan 2011, 14:56
Replies: 3
by comport3 » 07 Jan 2011, 04:22

3 Replies

1807 Views

Last post by crythias
07 Jan 2011, 14:56
Can i force requirement of freetext fields?

Last post by jojo « 07 Jan 2011, 14:23
Replies: 1
by kmdot » 07 Jan 2011, 13:41

1 Replies

915 Views

Last post by jojo
07 Jan 2011, 14:23
Agent LDAP Authentication config

Last post by iztok « 07 Jan 2011, 14:23
Replies: 8
by iztok » 06 Jan 2011, 14:32

8 Replies

2724 Views

Last post by iztok
07 Jan 2011, 14:23
How can I hide certain things from agents?

Last post by jojo « 07 Jan 2011, 14:22
Replies: 1
by kmdot » 07 Jan 2011, 13:44

1 Replies

1017 Views

Last post by jojo
07 Jan 2011, 14:22
Cron CSV output - same name wanted rather than time stamp

Last post by jojo « 07 Jan 2011, 14:21
Replies: 3
by kmdot » 06 Jan 2011, 16:02

3 Replies

1255 Views

Last post by jojo
07 Jan 2011, 14:21
inline image not showing up in ticket

Last post by jojo « 07 Jan 2011, 14:20
Replies: 3
by esp » 04 Jan 2011, 12:14

3 Replies

2453 Views

Last post by jojo
07 Jan 2011, 14:20
Freetext fields populated by default?

Last post by kmdot « 07 Jan 2011, 13:42

by kmdot » 07 Jan 2011, 13:42

0 Replies

874 Views

Last post by kmdot
07 Jan 2011, 13:42
Error:No Itemid is persisting

Last post by rani+bandaru « 07 Jan 2011, 11:57

by rani+bandaru » 07 Jan 2011, 11:57

0 Replies

701 Views

Last post by rani+bandaru
07 Jan 2011, 11:57
Managers with OTRS Agent rights

Last post by cbravo « 07 Jan 2011, 00:23
Replies: 1
by Projectmushroom » 06 Jan 2011, 15:06

1 Replies

1075 Views

Last post by cbravo
07 Jan 2011, 00:23
MESSAGE VARIABLES

Last post by jkaspar « 06 Jan 2011, 19:49
Replies: 2
by jkaspar » 06 Jan 2011, 16:20

2 Replies

1056 Views

Last post by jkaspar
06 Jan 2011, 19:49
A few questions

Last post by cjseriy « 06 Jan 2011, 19:08

by cjseriy » 06 Jan 2011, 19:08

0 Replies

908 Views

Last post by cjseriy
06 Jan 2011, 19:08
OTRS not deleting mail from POP3S Exchange

Last post by jojo « 06 Jan 2011, 16:31
Replies: 1
by tgilles » 06 Jan 2011, 16:30

1 Replies

1293 Views

Last post by jojo
06 Jan 2011, 16:31
Cannot Close ticket

Last post by tgilles « 06 Jan 2011, 16:26
Replies: 2
by tgilles » 06 Jan 2011, 03:54

2 Replies

1408 Views

Last post by tgilles
06 Jan 2011, 16:26
Auto response

Last post by slewin « 06 Jan 2011, 14:49
Replies: 4
by slewin » 06 Jan 2011, 09:22

4 Replies

1565 Views

Last post by slewin
06 Jan 2011, 14:49
Database schema for OTRS 2.1.4

Last post by jojo « 06 Jan 2011, 14:38
Replies: 2
by usman » 06 Jan 2011, 11:36

2 Replies

3068 Views

Last post by jojo
06 Jan 2011, 14:38
X-Header added outside OTRS

Last post by sysiq « 06 Jan 2011, 13:30

by sysiq » 06 Jan 2011, 13:30

0 Replies

643 Views

Last post by sysiq
06 Jan 2011, 13:30
Proxy authentication no option on package

Last post by jojo « 06 Jan 2011, 13:03
Replies: 1
by indaka » 06 Jan 2011, 08:44

1 Replies

1768 Views

Last post by jojo
06 Jan 2011, 13:03
Need Help regarding POP3

Last post by Wolfgangf « 06 Jan 2011, 08:40
Replies: 1
by sivak » 06 Jan 2011, 07:53

1 Replies

1245 Views

Last post by Wolfgangf
06 Jan 2011, 08:40
[Solved] OTRS 2.4 or 3.0 with ITSM beta - comments wanted

Last post by Wolfgangf « 06 Jan 2011, 08:34
Replies: 3
by it4change » 05 Jan 2011, 21:24

3 Replies

2032 Views

Last post by Wolfgangf
06 Jan 2011, 08:34
how customize stat query?

Last post by bighorn « 06 Jan 2011, 06:59
Replies: 5
by bighorn » 05 Jan 2011, 06:10

5 Replies

2262 Views

Last post by bighorn
06 Jan 2011, 06:59
Time accounting module

Last post by icm3012 « 05 Jan 2011, 23:43
Replies: 4
by icm3012 » 03 Jan 2011, 13:46

4 Replies

3113 Views

Last post by icm3012
05 Jan 2011, 23:43
Sorting Tickets by date

Last post by jfreeman2nc « 05 Jan 2011, 20:44
Replies: 2
by jfreeman2nc » 05 Jan 2011, 15:10

2 Replies

1536 Views

Last post by jfreeman2nc
05 Jan 2011, 20:44
Time units (work units) to a customer notification

Last post by elvanov « 05 Jan 2011, 20:23
Replies: 1
by inazio99 » 04 Jan 2011, 16:05

1 Replies

1683 Views

Last post by elvanov
05 Jan 2011, 20:23
[SOLVED] Ticket::Type values

Last post by HervE « 05 Jan 2011, 18:59
Replies: 8
by HervE » 05 Jan 2011, 17:59

8 Replies

3232 Views

Last post by HervE
05 Jan 2011, 18:59
procmailrc file present in default install

Last post by Mothra « 05 Jan 2011, 17:51
Replies: 2
by Mothra » 05 Jan 2011, 17:23

2 Replies

1518 Views

Last post by Mothra
05 Jan 2011, 17:51
CostumerGroups and queue

Last post by seb1207 « 05 Jan 2011, 16:53
Replies: 4
by seb1207 » 05 Jan 2011, 09:11

4 Replies

2646 Views

Last post by seb1207
05 Jan 2011, 16:53
Email notification after a given time

Last post by crythias « 05 Jan 2011, 16:42
Replies: 1
by HervE » 05 Jan 2011, 16:33

1 Replies

1136 Views

Last post by crythias
05 Jan 2011, 16:42
PostMaster Filter RegEx question

Last post by Mothra « 05 Jan 2011, 15:58
Replies: 4
by Mothra » 05 Jan 2011, 13:31

4 Replies

6350 Views

Last post by Mothra
05 Jan 2011, 15:58
Customer Authentication : sync data from LDAP into OTRS db

Last post by crythias « 05 Jan 2011, 15:09
Replies: 34
by amacquet » 17 Dec 2010, 17:48

34 Replies

29171 Views

Last post by crythias
05 Jan 2011, 15:09
How work drop down lists?

Last post by jgranados « 05 Jan 2011, 13:29

by jgranados » 05 Jan 2011, 13:29

0 Replies

679 Views

Last post by jgranados
05 Jan 2011, 13:29
software error after the installation of ITSM3.0 beta1

Last post by bionicguy « 05 Jan 2011, 13:18
Replies: 1
by bionicguy » 05 Jan 2011, 12:51

1 Replies

902 Views

Last post by bionicguy
05 Jan 2011, 13:18
[SOLVED][URGENT] Some clients have several projects HELP

Last post by kmdot « 05 Jan 2011, 12:26
Replies: 4
by kmdot » 04 Jan 2011, 13:29

4 Replies

1920 Views

Last post by kmdot
05 Jan 2011, 12:26
[SOLVED]Background in EMAIL HELP

Last post by cbravo « 05 Jan 2011, 00:47
Replies: 1
by kmdot » 04 Jan 2011, 16:34

1 Replies

1298 Views

Last post by cbravo
05 Jan 2011, 00:47
OTRS Windows upgrade from 2.4.7 with ITSM 2.1 to 3.0.4

Last post by jhelzer « 05 Jan 2011, 00:15
Replies: 2
by jhelzer » 04 Jan 2011, 01:24

2 Replies

1336 Views

Last post by jhelzer
05 Jan 2011, 00:15
Notification Event - Trigger for Specific Customer ID's

Last post by crythias « 04 Jan 2011, 23:45
Replies: 6
by Brian2011 » 04 Jan 2011, 18:42

6 Replies

1711 Views

Last post by crythias
04 Jan 2011, 23:45
ITSM ChangeManagement 2.0.2 Installation problem

Last post by pedalkin « 04 Jan 2011, 23:31
Replies: 2
by antioh » 05 May 2010, 20:46

2 Replies

1273 Views

Last post by pedalkin
04 Jan 2011, 23:31
[SOLVED]Attachments in Autoresponse

Last post by jojo « 04 Jan 2011, 21:09
Replies: 1
by kmdot » 04 Jan 2011, 16:34

1 Replies

1227 Views

Last post by jojo
04 Jan 2011, 21:09
Agent Notification - email - from

Last post by jojo « 04 Jan 2011, 21:01
Replies: 1
by jkaspar » 04 Jan 2011, 18:28

1 Replies

828 Views

Last post by jojo
04 Jan 2011, 21:01
DASHBOARD-view owned tickets only

Last post by jkaspar « 04 Jan 2011, 18:47

by jkaspar » 04 Jan 2011, 18:47

0 Replies

713 Views

Last post by jkaspar
04 Jan 2011, 18:47
notifications

Last post by icm3012 « 04 Jan 2011, 08:56
Replies: 2
by icm3012 » 03 Jan 2011, 12:27

2 Replies

1803 Views

Last post by icm3012
04 Jan 2011, 08:56
Different working hours for public holidays

Last post by jojo « 04 Jan 2011, 05:12
Replies: 11
by Mothra » 17 Nov 2010, 16:02

11 Replies

6364 Views

Last post by jojo
04 Jan 2011, 05:12
Perl Date::Format failed dependency

Last post by ptay « 03 Jan 2011, 22:49
Replies: 2
by ptay » 20 Dec 2010, 23:23

2 Replies

2270 Views

Last post by ptay
03 Jan 2011, 22:49
How to enable to close ticket without text comment

Last post by jkaspar « 03 Jan 2011, 20:03
Replies: 5
by jkaspar » 01 Jan 2011, 23:27

5 Replies

3071 Views

Last post by jkaspar
03 Jan 2011, 20:03
freefield view in dashboard

Last post by HervE « 03 Jan 2011, 18:45
Replies: 1
by pansbro1 » 09 Dec 2010, 13:04

1 Replies

998 Views

Last post by HervE
03 Jan 2011, 18:45
Approval is not changing its number????

Last post by rani+bandaru « 03 Jan 2011, 07:40
Replies: 1
by rani+bandaru » 29 Dec 2010, 14:13

1 Replies

1022 Views

Last post by rani+bandaru
03 Jan 2011, 07:40

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