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Last post

maintaining freefields as you move from one queue to another

Last post by pansbro1 « 09 Dec 2010, 14:32
Replies: 2
by pansbro1 » 09 Dec 2010, 12:35

2 Replies

1214 Views

Last post by pansbro1
09 Dec 2010, 14:32
Authentication succeeded, but no customer record is found in

Last post by crythias « 09 Dec 2010, 13:37
Replies: 9
by Dark000 » 06 Dec 2010, 11:35

9 Replies

5844 Views

Last post by crythias
09 Dec 2010, 13:37
OTRS installation and mysql socket

Last post by crythias « 08 Dec 2010, 23:02
Replies: 9
by kazevil » 30 Nov 2010, 22:36

9 Replies

4896 Views

Last post by crythias
08 Dec 2010, 23:02
Is it possible for generic agent to run more often...

Last post by crythias « 08 Dec 2010, 20:18
Replies: 5
by tomekliw » 07 Dec 2010, 11:33

5 Replies

2947 Views

Last post by crythias
08 Dec 2010, 20:18
OTRS vs ITSM

Last post by jojo « 08 Dec 2010, 18:20
Replies: 3
by rjcunningham » 06 Dec 2010, 01:49

3 Replies

2273 Views

Last post by jojo
08 Dec 2010, 18:20
Added note notification external

Last post by ruttchen « 08 Dec 2010, 17:46
Replies: 8
by peacefrog » 10 Aug 2010, 14:44

8 Replies

4585 Views

Last post by ruttchen
08 Dec 2010, 17:46
automatic update CI incident states linked to tickets

Last post by jojo « 08 Dec 2010, 14:23
Replies: 3
by icm3012 » 07 Dec 2010, 19:00

3 Replies

2348 Views

Last post by jojo
08 Dec 2010, 14:23
assign non rw owner when new ticket creation

Last post by felix « 08 Dec 2010, 12:47
Replies: 1
by felix » 08 Dec 2010, 11:19

1 Replies

2213 Views

Last post by felix
08 Dec 2010, 12:47
OTRS in FastCGI mode wide character error

Last post by sergey « 07 Dec 2010, 15:16
Replies: 1
by sergey » 06 Dec 2010, 16:03

1 Replies

2035 Views

Last post by sergey
07 Dec 2010, 15:16
Customer New Ticket - default "Type" and "To"?

Last post by mseimys « 07 Dec 2010, 14:52
Replies: 3
by Mothra » 09 Nov 2010, 19:19

3 Replies

3833 Views

Last post by mseimys
07 Dec 2010, 14:52
linking ticket types to company [solved]

Last post by felix « 07 Dec 2010, 14:42
Replies: 2
by felix » 07 Dec 2010, 13:59

2 Replies

2327 Views

Last post by felix
07 Dec 2010, 14:42
Using LDAP - Panic! No UserData!!!

Last post by crythias « 07 Dec 2010, 14:34
Replies: 5
by ahkal » 19 Oct 2010, 17:02

5 Replies

3395 Views

Last post by crythias
07 Dec 2010, 14:34
[solved] modifying queueview: more columns

Last post by felix « 07 Dec 2010, 11:29
Replies: 2
by felix » 02 Dec 2010, 15:53

2 Replies

2255 Views

Last post by felix
07 Dec 2010, 11:29
want to stop sending mail in personal account

Last post by niraj « 07 Dec 2010, 08:57

by niraj » 07 Dec 2010, 08:57

0 Replies

883 Views

Last post by niraj
07 Dec 2010, 08:57
Database Values for Change_State_ID

Last post by shaned123 « 07 Dec 2010, 01:20

by shaned123 » 07 Dec 2010, 01:20

0 Replies

1130 Views

Last post by shaned123
07 Dec 2010, 01:20
customer = queue

Last post by crythias « 06 Dec 2010, 22:41
Replies: 1
by pctrade » 06 Dec 2010, 19:55

1 Replies

1249 Views

Last post by crythias
06 Dec 2010, 22:41
change of link type

Last post by crythias « 06 Dec 2010, 22:30
Replies: 1
by leocertuche » 06 Dec 2010, 20:14

1 Replies

1453 Views

Last post by crythias
06 Dec 2010, 22:30
Compose Answer

Last post by Mothra « 06 Dec 2010, 16:58
Replies: 1
by jfreeman2nc » 03 Dec 2010, 16:28

1 Replies

1333 Views

Last post by Mothra
06 Dec 2010, 16:58
Continuity when linking tickets

Last post by Mothra « 06 Dec 2010, 16:08
Replies: 10
by Mothra » 30 Nov 2010, 19:27

10 Replies

4277 Views

Last post by Mothra
06 Dec 2010, 16:08
queue permission problem

Last post by niraj « 06 Dec 2010, 15:14
Replies: 2
by niraj » 06 Dec 2010, 10:01

2 Replies

1490 Views

Last post by niraj
06 Dec 2010, 15:14
Disabeling unique email constraint [solved]

Last post by felix « 06 Dec 2010, 14:20
Replies: 7
by felix » 02 Dec 2010, 15:44

7 Replies

8185 Views

Last post by felix
06 Dec 2010, 14:20
OTRS upgrade from 3.0.0-beta3 to 3.0.3-01

Last post by wayner87 « 06 Dec 2010, 12:47
Replies: 5
by wayner87 » 02 Dec 2010, 12:04

5 Replies

1879 Views

Last post by wayner87
06 Dec 2010, 12:47
how allow customer to reply when ticket not in his queue

Last post by jojo « 06 Dec 2010, 11:59
Replies: 6
by ali asiri » 05 Dec 2010, 08:57

6 Replies

2760 Views

Last post by jojo
06 Dec 2010, 11:59
e-mail config problem

Last post by mcm95403 « 05 Dec 2010, 19:50
Replies: 2
by mcm95403 » 04 Dec 2010, 05:19

2 Replies

1241 Views

Last post by mcm95403
05 Dec 2010, 19:50
wrong search results in "From/Subject" collumn ?

Last post by shredman « 03 Dec 2010, 11:04
Replies: 2
by shredman » 02 Dec 2010, 13:24

2 Replies

2024 Views

Last post by shredman
03 Dec 2010, 11:04
Errors in 'Kernel/cpan-lib/Mail/Address.pm line 161'

Last post by elmilio « 02 Dec 2010, 19:32
Replies: 2
by elmilio » 02 Dec 2010, 10:55

2 Replies

1599 Views

Last post by elmilio
02 Dec 2010, 19:32
Change default pending date

Last post by crythias « 02 Dec 2010, 14:48
Replies: 3
by Mothra » 01 Dec 2010, 17:19

3 Replies

5430 Views

Last post by crythias
02 Dec 2010, 14:48
Upgrade from 3.0.2 to 3.0.3

Last post by Joool « 02 Dec 2010, 11:57
Replies: 2
by rlwoods » 01 Dec 2010, 00:20

2 Replies

2073 Views

Last post by Joool
02 Dec 2010, 11:57
Different language in SLA or SERVICE

Last post by Wolfgangf « 02 Dec 2010, 11:28
Replies: 1
by tomekliw » 02 Dec 2010, 11:24

1 Replies

1349 Views

Last post by Wolfgangf
02 Dec 2010, 11:28
OTRS upgrade problems

Last post by ABashore « 01 Dec 2010, 20:24
Replies: 7
by ABashore » 29 Nov 2010, 18:52

7 Replies

2887 Views

Last post by ABashore
01 Dec 2010, 20:24
Database Error on SLA creation

Last post by lentferj « 01 Dec 2010, 18:23
Replies: 1
by lentferj » 01 Dec 2010, 00:40

1 Replies

930 Views

Last post by lentferj
01 Dec 2010, 18:23
Upgrade from 2.4.7 to 3.0 : what to copy inside var folder ?

Last post by Fred91 « 01 Dec 2010, 16:41

by Fred91 » 01 Dec 2010, 16:41

0 Replies

755 Views

Last post by Fred91
01 Dec 2010, 16:41
[SOLVED] Failed perl dependencies on RPM install

Last post by Mothra « 01 Dec 2010, 11:16
Replies: 2
by Mothra » 30 Nov 2010, 11:57

2 Replies

3731 Views

Last post by Mothra
01 Dec 2010, 11:16
'Type' on the screen?

Last post by crythias « 30 Nov 2010, 23:09
Replies: 1
by RobertW » 30 Nov 2010, 20:31

1 Replies

800 Views

Last post by crythias
30 Nov 2010, 23:09
set "close ticket" as external

Last post by crythias « 30 Nov 2010, 21:07
Replies: 1
by holmesmail » 30 Nov 2010, 19:53

1 Replies

1364 Views

Last post by crythias
30 Nov 2010, 21:07
New messages in the dashboard

Last post by holmesmail « 30 Nov 2010, 19:45
Replies: 4
by holmesmail » 22 Nov 2010, 20:29

4 Replies

2349 Views

Last post by holmesmail
30 Nov 2010, 19:45
AgentITSMChangeMyWorkOrders not updating

Last post by leocertuche « 30 Nov 2010, 19:34

by leocertuche » 30 Nov 2010, 19:34

0 Replies

1046 Views

Last post by leocertuche
30 Nov 2010, 19:34
otrs[2.4.8,3.0.0]+mssql = SessionID invalid! Need user data

Last post by FlavioB « 30 Nov 2010, 17:59
Replies: 2
by j4c3k » 23 Sep 2010, 09:31

2 Replies

3340 Views

Last post by FlavioB
30 Nov 2010, 17:59
problems while attaching sql backend

Last post by FlavioB « 30 Nov 2010, 17:51
Replies: 5
by ktd85 » 22 Aug 2010, 15:29

5 Replies

7329 Views

Last post by FlavioB
30 Nov 2010, 17:51
customer company

Last post by felix « 30 Nov 2010, 16:00
Replies: 7
by kenmurimi » 16 Jul 2010, 09:52

7 Replies

4850 Views

Last post by felix
30 Nov 2010, 16:00
integration OTRS with OpenNMS

Last post by inewman « 30 Nov 2010, 13:32
Replies: 1
by mail2vsdvg1 » 08 Oct 2010, 08:51

1 Replies

1713 Views

Last post by inewman
30 Nov 2010, 13:32
having a bad issue Error: Access denied for user 'otrs'@'loc

Last post by jeff00z28 « 29 Nov 2010, 23:08
Replies: 4
by jeff00z28 » 29 Nov 2010, 22:51

4 Replies

2258 Views

Last post by jeff00z28
29 Nov 2010, 23:08
[SOLVED] Count time until Closed State

Last post by luisjf « 29 Nov 2010, 20:31
Replies: 3
by luisjf » 25 Nov 2010, 18:10

3 Replies

2177 Views

Last post by luisjf
29 Nov 2010, 20:31
Relationship between Customer Company and ITSM Location (CI)

Last post by inewman « 29 Nov 2010, 19:15

by inewman » 29 Nov 2010, 19:15

0 Replies

883 Views

Last post by inewman
29 Nov 2010, 19:15
SOLVED missing icons at top of dashboard

Last post by speiderlars « 29 Nov 2010, 18:48
Replies: 2
by rjcunningham » 21 Nov 2010, 22:17

2 Replies

4577 Views

Last post by speiderlars
29 Nov 2010, 18:48
Is there an option to "tag" tickets?

Last post by crythias « 28 Nov 2010, 21:01
Replies: 1
by sandern » 28 Nov 2010, 20:04

1 Replies

1139 Views

Last post by crythias
28 Nov 2010, 21:01
Moving TicketID to end of Subject Line

Last post by elvanov « 26 Nov 2010, 19:31
Replies: 3
by Mothra » 10 Nov 2010, 15:55

3 Replies

2215 Views

Last post by elvanov
26 Nov 2010, 19:31
Different customer portals

Last post by webnext « 25 Nov 2010, 17:40

by webnext » 25 Nov 2010, 17:40

0 Replies

777 Views

Last post by webnext
25 Nov 2010, 17:40
[solved] new ticket creation via customer.pl: no response

Last post by Odiebla « 25 Nov 2010, 14:01

by Odiebla » 25 Nov 2010, 14:01

0 Replies

833 Views

Last post by Odiebla
25 Nov 2010, 14:01
Upgrade OTRS 2.2.5, ITSM 1.0.5 to OTRS 2.4, ITSM 2.1

Last post by dsa « 25 Nov 2010, 13:15

by dsa » 25 Nov 2010, 13:15

0 Replies

771 Views

Last post by dsa
25 Nov 2010, 13:15

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