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(SOLVED) Ticket closure notification

Last post by morecw « 07 Nov 2012, 22:36
Replies: 1
by morecw » 04 Nov 2012, 19:20

1 Replies

971 Views

Last post by morecw
07 Nov 2012, 22:36
(SOLVED) Default state for a response?

Last post by morecw « 07 Nov 2012, 22:29
Replies: 4
by morecw » 06 Nov 2012, 22:58

4 Replies

2412 Views

Last post by morecw
07 Nov 2012, 22:29
(SOLVED) How to pre-set a custom state to 1 week from today?

Last post by morecw « 07 Nov 2012, 22:16
Replies: 2
by morecw » 07 Nov 2012, 21:55

2 Replies

814 Views

Last post by morecw
07 Nov 2012, 22:16
After crash OTRS not responding, browser gives error 101

Last post by jeppis « 07 Nov 2012, 20:21
Replies: 1
by jeppis » 06 Nov 2012, 21:03

1 Replies

501 Views

Last post by jeppis
07 Nov 2012, 20:21
RSS feeds for customer interface

Last post by tripti_rai2005 « 07 Nov 2012, 13:11
Replies: 2
by tripti_rai2005 » 01 Nov 2012, 09:29

2 Replies

836 Views

Last post by tripti_rai2005
07 Nov 2012, 13:11
Package not correctly deployed! Please reinstall the package

Last post by jojo « 07 Nov 2012, 11:30
Replies: 1
by ndhvu275 » 07 Nov 2012, 11:25

1 Replies

590 Views

Last post by jojo
07 Nov 2012, 11:30
Problem with PGP

Last post by flip89 « 07 Nov 2012, 09:18

by flip89 » 07 Nov 2012, 09:18

0 Replies

393 Views

Last post by flip89
07 Nov 2012, 09:18
Install Apache V. 2.4 on OTRS 3.0.X

Last post by guillo « 06 Nov 2012, 22:35

by guillo » 06 Nov 2012, 22:35

0 Replies

925 Views

Last post by guillo
06 Nov 2012, 22:35
(CLOSED) Tag to return date of agent's last reply?

Last post by morecw « 06 Nov 2012, 21:39
Replies: 3
by morecw » 05 Nov 2012, 20:13

3 Replies

1750 Views

Last post by morecw
06 Nov 2012, 21:39
(CLOSED) Reminder email ticket is PendingAutoClose?

Last post by morecw « 06 Nov 2012, 21:33
Replies: 3
by morecw » 05 Nov 2012, 19:47

3 Replies

1009 Views

Last post by morecw
06 Nov 2012, 21:33
Get a report with phone/mail tickets for each agent

Last post by jcaceres « 06 Nov 2012, 20:03

by jcaceres » 06 Nov 2012, 20:03

0 Replies

276 Views

Last post by jcaceres
06 Nov 2012, 20:03
OTRS Import Export Package - cannot configure

Last post by venr « 06 Nov 2012, 19:40
Replies: 4
by venr » 06 Nov 2012, 17:17

4 Replies

2377 Views

Last post by venr
06 Nov 2012, 19:40
how to deal with the existed ticket through email in otrs?

Last post by otrsya « 06 Nov 2012, 17:58
Replies: 6
by otrsya » 06 Nov 2012, 15:34

6 Replies

2211 Views

Last post by otrsya
06 Nov 2012, 17:58
BCC Field - Ticket View

Last post by ferrosti « 06 Nov 2012, 17:22
Replies: 7
by tomehb » 05 Nov 2012, 19:45

7 Replies

3103 Views

Last post by ferrosti
06 Nov 2012, 17:22
Error::Need UserLogin or UserID!

Last post by Ramata « 06 Nov 2012, 14:07

by Ramata » 06 Nov 2012, 14:07

0 Replies

981 Views

Last post by Ramata
06 Nov 2012, 14:07
How to color the tickets into the small view overview

Last post by reneeb « 06 Nov 2012, 13:12
Replies: 3
by LuciferSam » 14 Sep 2012, 18:39

3 Replies

2092 Views

Last post by reneeb
06 Nov 2012, 13:12
Errors after update to 3.2.0 B1

Last post by reneeb « 06 Nov 2012, 11:07
Replies: 4
by legroen » 05 Nov 2012, 18:07

4 Replies

1181 Views

Last post by reneeb
06 Nov 2012, 11:07
[SOLVED] Setting Impact using Generic Agent in 3.1.x

Last post by datablitz7 « 06 Nov 2012, 09:31

by datablitz7 » 06 Nov 2012, 09:31

0 Replies

958 Views

Last post by datablitz7
06 Nov 2012, 09:31
A Few Questions

Last post by ford4950 « 06 Nov 2012, 05:54
Replies: 3
by Goldfield » 25 Nov 2011, 14:05

3 Replies

2284 Views

Last post by ford4950
06 Nov 2012, 05:54
Namespace Core.UI.Datepicker could not be initialized

Last post by dianis123 « 05 Nov 2012, 22:50

by dianis123 » 05 Nov 2012, 22:50

0 Replies

1558 Views

Last post by dianis123
05 Nov 2012, 22:50
modify Dashboard

Last post by amich « 05 Nov 2012, 21:29

by amich » 05 Nov 2012, 21:29

0 Replies

489 Views

Last post by amich
05 Nov 2012, 21:29
All queues not visible

Last post by gdavid « 05 Nov 2012, 20:11

by gdavid » 05 Nov 2012, 20:11

0 Replies

627 Views

Last post by gdavid
05 Nov 2012, 20:11
email filter

Last post by crythias « 05 Nov 2012, 18:43
Replies: 7
by mambley » 01 Jun 2010, 19:52

7 Replies

4682 Views

Last post by crythias
05 Nov 2012, 18:43
SessionID invalid & Error during AJAX Communication

Last post by ccummings « 05 Nov 2012, 18:24
Replies: 3
by ccummings » 05 Nov 2012, 16:32

3 Replies

2440 Views

Last post by ccummings
05 Nov 2012, 18:24
Product News not displayed

Last post by LucaD « 05 Nov 2012, 16:56
Replies: 2
by LucaD » 05 Nov 2012, 16:36

2 Replies

719 Views

Last post by LucaD
05 Nov 2012, 16:56
Large attachments taking forever to upload!

Last post by morecw « 05 Nov 2012, 15:15
Replies: 3
by morecw » 05 Nov 2012, 12:14

3 Replies

1243 Views

Last post by morecw
05 Nov 2012, 15:15
how to solve dependent dropdown field selection problem?

Last post by crythias « 05 Nov 2012, 14:39
Replies: 4
by StefanoBoccanera » 02 Nov 2012, 10:49

4 Replies

3615 Views

Last post by crythias
05 Nov 2012, 14:39
[SOLVED] Select Queue based on Service...

Last post by kolathaya « 05 Nov 2012, 11:37
Replies: 2
by laurie_neil » 05 Jan 2012, 16:29

2 Replies

769 Views

Last post by kolathaya
05 Nov 2012, 11:37
Dynamic field shows depending on selected queue?

Last post by morecw « 05 Nov 2012, 11:35
Replies: 9
by morecw » 02 Jul 2012, 13:58

9 Replies

2271 Views

Last post by morecw
05 Nov 2012, 11:35
Information about customer services

Last post by jojo « 05 Nov 2012, 11:17
Replies: 1
by kolathaya » 05 Nov 2012, 07:36

1 Replies

618 Views

Last post by jojo
05 Nov 2012, 11:17
(SOLVED) Subject character limit in AgentTicketZoom

Last post by morecw « 04 Nov 2012, 23:45
Replies: 12
by morecw » 01 Nov 2012, 13:51

12 Replies

5999 Views

Last post by morecw
04 Nov 2012, 23:45
(SOLVED) Upload of large files in Customer.pl?

Last post by morecw « 04 Nov 2012, 20:54
Replies: 2
by morecw » 04 Nov 2012, 15:45

2 Replies

557 Views

Last post by morecw
04 Nov 2012, 20:54
new ticket notification failed

Last post by crythias « 02 Nov 2012, 22:21
Replies: 1
by paulzhoucn » 02 Nov 2012, 18:08

1 Replies

420 Views

Last post by crythias
02 Nov 2012, 22:21
How to include CC people in autoresponce?

Last post by crythias « 02 Nov 2012, 22:16
Replies: 4
by waelkd » 02 Nov 2012, 12:10

4 Replies

1811 Views

Last post by crythias
02 Nov 2012, 22:16
Submit Ticket Fail/Bogus Webpage

Last post by jameskeeling « 02 Nov 2012, 21:21
Replies: 2
by jameskeeling » 26 Oct 2012, 00:42

2 Replies

600 Views

Last post by jameskeeling
02 Nov 2012, 21:21
Error Message: Can't open file /ZZZAAuto.pm.26698!

Last post by dianis123 « 02 Nov 2012, 18:36
Replies: 9
by dianis123 » 01 Nov 2012, 18:51

9 Replies

3394 Views

Last post by dianis123
02 Nov 2012, 18:36
Customer Preferences Email

Last post by Xypher « 02 Nov 2012, 16:04
Replies: 2
by Xypher » 02 Nov 2012, 15:33

2 Replies

949 Views

Last post by Xypher
02 Nov 2012, 16:04
Problem with - External Data Get drop down list options

Last post by crythias « 02 Nov 2012, 15:21
Replies: 7
by FiL » 05 Sep 2012, 10:48

7 Replies

3931 Views

Last post by crythias
02 Nov 2012, 15:21
[SOLVED] Problems with LDAP - Server 2008 R2

Last post by rom1984 « 02 Nov 2012, 14:20
Replies: 4
by rom1984 » 02 Nov 2012, 13:41

4 Replies

2120 Views

Last post by rom1984
02 Nov 2012, 14:20
(SOLVED) Control what page arrives after ticket is closed?

Last post by morecw « 02 Nov 2012, 12:37
Replies: 1
by morecw » 07 Sep 2012, 17:11

1 Replies

630 Views

Last post by morecw
02 Nov 2012, 12:37
[Solved] HTMLUtils.pm Update - Internal Service Errors

Last post by jojo « 01 Nov 2012, 23:58
Replies: 9
by pakirby » 24 Oct 2012, 15:11

9 Replies

5274 Views

Last post by jojo
01 Nov 2012, 23:58
Email followups logging new tickets

Last post by Nikorag « 01 Nov 2012, 19:30
Replies: 8
by Nikorag » 01 Nov 2012, 15:09

8 Replies

1082 Views

Last post by Nikorag
01 Nov 2012, 19:30
No Subject

Last post by crythias « 01 Nov 2012, 17:05
Replies: 1
by andy1967 » 01 Nov 2012, 15:08

1 Replies

818 Views

Last post by crythias
01 Nov 2012, 17:05
(SOLVED) Main ticket subject in the AddNote notification

Last post by morecw « 01 Nov 2012, 16:14
Replies: 2
by morecw » 07 Sep 2012, 10:25

2 Replies

845 Views

Last post by morecw
01 Nov 2012, 16:14
(SOLVED) Notification tag for original ticket text?

Last post by morecw « 01 Nov 2012, 15:53
Replies: 2
by morecw » 01 Nov 2012, 15:48

2 Replies

862 Views

Last post by morecw
01 Nov 2012, 15:53
(SOLVED) Include images from the ticket in the email notify?

Last post by morecw « 01 Nov 2012, 15:40
Replies: 5
by morecw » 01 Nov 2012, 14:22

5 Replies

1282 Views

Last post by morecw
01 Nov 2012, 15:40
How change autoresponse email header?

Last post by waelkd « 01 Nov 2012, 15:03
Replies: 2
by waelkd » 01 Nov 2012, 14:40

2 Replies

1210 Views

Last post by waelkd
01 Nov 2012, 15:03
location of Agent::EscalationNotifyBefore"

Last post by pluwum « 01 Nov 2012, 14:57
Replies: 2
by pluwum » 01 Nov 2012, 13:42

2 Replies

1164 Views

Last post by pluwum
01 Nov 2012, 14:57
Installation Issues

Last post by jojo « 01 Nov 2012, 14:50
Replies: 5
by swathi » 01 Nov 2012, 07:24

5 Replies

1831 Views

Last post by jojo
01 Nov 2012, 14:50
Pass ticket parameters in url

Last post by crythias « 01 Nov 2012, 14:28
Replies: 8
by tripti_rai2005 » 26 Oct 2012, 08:43

8 Replies

4018 Views

Last post by crythias
01 Nov 2012, 14:28

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