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OTRS System Configuration

Last post by crythias « 02 Jul 2012, 02:06
Replies: 1
by rsmendes » 01 Jul 2012, 07:23

1 Replies

591 Views

Last post by crythias
02 Jul 2012, 02:06
[Doubt]What does it do?

Last post by rschirin « 02 Jul 2012, 00:32
Replies: 2
by rschirin » 30 Jun 2012, 17:52

2 Replies

1033 Views

Last post by rschirin
02 Jul 2012, 00:32
Root@localhost is a normal agent?!

Last post by crythias « 01 Jul 2012, 21:12
Replies: 1
by rschirin » 01 Jul 2012, 18:53

1 Replies

813 Views

Last post by crythias
01 Jul 2012, 21:12
OTRS 3.1.4 on SBS 2011 Email links

Last post by crythias « 01 Jul 2012, 21:07
Replies: 3
by kevinpeterson » 29 Jun 2012, 18:18

3 Replies

681 Views

Last post by crythias
01 Jul 2012, 21:07
OTRS failed dependencies centos

Last post by vinster « 01 Jul 2012, 15:17

by vinster » 01 Jul 2012, 15:17

0 Replies

957 Views

Last post by vinster
01 Jul 2012, 15:17
I need to link 'customer' to 'agents'. Is it possible?

Last post by rschirin « 30 Jun 2012, 20:10
Replies: 1
by webipsum » 30 Jun 2012, 19:01

1 Replies

796 Views

Last post by rschirin
30 Jun 2012, 20:10
Reply error :: HTML tags not interpreted

Last post by Lio « 29 Jun 2012, 09:26

by Lio » 29 Jun 2012, 09:26

0 Replies

702 Views

Last post by Lio
29 Jun 2012, 09:26
Troubles with IE9

Last post by Mike_B « 28 Jun 2012, 19:36
Replies: 9
by pakirby » 08 Dec 2011, 21:15

9 Replies

5016 Views

Last post by Mike_B
28 Jun 2012, 19:36
Upgrade 3.0.2 to 3.0.6 - Windows Deafult Install

Last post by guillo « 28 Jun 2012, 18:26
Replies: 27
by rjcunningham » 24 Mar 2011, 15:51

27 Replies

16499 Views

Last post by guillo
28 Jun 2012, 18:26
Updates no longer default owner to previous owner

Last post by shaitand « 28 Jun 2012, 18:05
Replies: 2
by shaitand » 14 Jun 2012, 20:48

2 Replies

1124 Views

Last post by shaitand
28 Jun 2012, 18:05
TicketFreeText in CustomerTicketZoom

Last post by rafaqf « 28 Jun 2012, 15:13
Replies: 15
by d051a » 17 Feb 2012, 09:45

15 Replies

7033 Views

Last post by rafaqf
28 Jun 2012, 15:13
External Link from OTRS to a personal page

Last post by azimut « 28 Jun 2012, 15:04
Replies: 8
by mathieu » 08 Jul 2011, 14:41

8 Replies

9598 Views

Last post by azimut
28 Jun 2012, 15:04
How to make new dynamic filed visible inside FreeText page?

Last post by Jill Meyer « 28 Jun 2012, 14:20
Replies: 2
by Jill Meyer » 28 Jun 2012, 13:55

2 Replies

1279 Views

Last post by Jill Meyer
28 Jun 2012, 14:20
After otrs action, browser ask for download index.pl

Last post by crythias « 28 Jun 2012, 13:27
Replies: 10
by archdruidardanos » 16 May 2011, 16:33

10 Replies

5395 Views

Last post by crythias
28 Jun 2012, 13:27
Problems with httpd

Last post by crythias « 28 Jun 2012, 13:15
Replies: 7
by rsmendes » 26 Jun 2012, 21:29

7 Replies

2972 Views

Last post by crythias
28 Jun 2012, 13:15
Disable AddNote notification

Last post by coldrums « 28 Jun 2012, 00:03
Replies: 6
by sindrej » 14 Mar 2011, 10:52

6 Replies

5018 Views

Last post by coldrums
28 Jun 2012, 00:03
500 Internal Server Error

Last post by crythias « 27 Jun 2012, 17:18
Replies: 1
by Vikce » 27 Jun 2012, 09:40

1 Replies

790 Views

Last post by crythias
27 Jun 2012, 17:18
ACL State OTRS 3.1 fail

Last post by miguelmz « 27 Jun 2012, 16:01
Replies: 6
by miguelmz » 16 Feb 2012, 15:29

6 Replies

3072 Views

Last post by miguelmz
27 Jun 2012, 16:01
Ticket zoom to show specific free text

Last post by rafaqf « 27 Jun 2012, 15:16
Replies: 5
by BreadMurderer » 15 Dec 2011, 13:14

5 Replies

1788 Views

Last post by rafaqf
27 Jun 2012, 15:16
no open tickets in status view

Last post by Majed17 « 27 Jun 2012, 13:44
Replies: 1
by Majed17 » 27 Jun 2012, 12:04

1 Replies

585 Views

Last post by Majed17
27 Jun 2012, 13:44
add dropdown field in CustomerUser

Last post by LukeSkyWalker « 27 Jun 2012, 09:47
Replies: 5
by LukeSkyWalker » 25 Jun 2012, 12:34

5 Replies

780 Views

Last post by LukeSkyWalker
27 Jun 2012, 09:47
[Solved]Group Emails

Last post by jladd « 27 Jun 2012, 00:48
Replies: 4
by jladd » 26 Jun 2012, 21:01

4 Replies

1331 Views

Last post by jladd
27 Jun 2012, 00:48
Change Network Scheme

Last post by Jerec « 26 Jun 2012, 22:33
Replies: 2
by Jerec » 26 Jun 2012, 20:20

2 Replies

1039 Views

Last post by Jerec
26 Jun 2012, 22:33
client administrators for hosted service

Last post by trenco « 26 Jun 2012, 17:36

by trenco » 26 Jun 2012, 17:36

0 Replies

414 Views

Last post by trenco
26 Jun 2012, 17:36
[otrs 2.4.7] Notification Event mail problem

Last post by land0 « 26 Jun 2012, 17:26
Replies: 5
by land0 » 26 Jun 2012, 14:24

5 Replies

733 Views

Last post by land0
26 Jun 2012, 17:26
how to update OTRS helpdesk from 3.1.6 to 3.1.7

Last post by crythias « 26 Jun 2012, 17:21
Replies: 1
by cosmos77 » 26 Jun 2012, 15:59

1 Replies

659 Views

Last post by crythias
26 Jun 2012, 17:21
[SOLVED] Cannot connect to DB SQL Server 2008 Express

Last post by andreaska « 26 Jun 2012, 16:58
Replies: 5
by andreaska » 26 Jun 2012, 14:17

5 Replies

5201 Views

Last post by andreaska
26 Jun 2012, 16:58
Lots of repeating Apache log errors in 3.1.6

Last post by Kilstapeter « 26 Jun 2012, 16:53
Replies: 3
by Kilstapeter » 25 Jun 2012, 10:39

3 Replies

1677 Views

Last post by Kilstapeter
26 Jun 2012, 16:53
Column headers in SQL Box

Last post by HervE « 26 Jun 2012, 15:58
Replies: 7
by HervE » 01 Dec 2011, 11:52

7 Replies

4529 Views

Last post by HervE
26 Jun 2012, 15:58
ldap authentication fails

Last post by crythias « 26 Jun 2012, 15:03
Replies: 2
by ilang » 26 Jun 2012, 09:37

2 Replies

875 Views

Last post by crythias
26 Jun 2012, 15:03
Zabbix + OTRS Closed ticket

Last post by crythias « 26 Jun 2012, 14:54
Replies: 5
by clesio » 25 Jun 2012, 23:18

5 Replies

7695 Views

Last post by crythias
26 Jun 2012, 14:54
Scheduling ticket

Last post by crythias « 25 Jun 2012, 17:48
Replies: 1
by maironcosta » 25 Jun 2012, 15:55

1 Replies

883 Views

Last post by crythias
25 Jun 2012, 17:48
Understanding AuthSyncModule

Last post by CakeMonitor « 25 Jun 2012, 14:43
Replies: 2
by CakeMonitor » 25 Jun 2012, 12:41

2 Replies

1540 Views

Last post by CakeMonitor
25 Jun 2012, 14:43
[OTRS-2.4.7] auto assign oldest ticket to agent

Last post by crythias « 25 Jun 2012, 14:37
Replies: 1
by paxil » 25 Jun 2012, 10:52

1 Replies

363 Views

Last post by crythias
25 Jun 2012, 14:37
[SOLVED]Active Directory and Company Tickets

Last post by FlorentD2SI « 25 Jun 2012, 10:40
Replies: 2
by FlorentD2SI » 18 Jun 2012, 18:17

2 Replies

633 Views

Last post by FlorentD2SI
25 Jun 2012, 10:40
Statistics - Duration of a Ticket in one Queue

Last post by pizzadood « 25 Jun 2012, 08:25
Replies: 5
by pizzadood » 14 Jun 2012, 08:02

5 Replies

2504 Views

Last post by pizzadood
25 Jun 2012, 08:25
Company name in customer search results

Last post by crythias « 24 Jun 2012, 02:36
Replies: 1
by andy1967 » 24 Jun 2012, 01:44

1 Replies

1647 Views

Last post by crythias
24 Jun 2012, 02:36
[HELP]How associate same queue to different groups?

Last post by crythias « 24 Jun 2012, 01:26
Replies: 3
by rschirin » 23 Jun 2012, 17:06

3 Replies

1429 Views

Last post by crythias
24 Jun 2012, 01:26
Column of the UserComment, in the Dashboard?

Last post by webipsum « 23 Jun 2012, 14:45

by webipsum » 23 Jun 2012, 14:45

0 Replies

634 Views

Last post by webipsum
23 Jun 2012, 14:45
All closed tickets report - QUESTION

Last post by crythias « 23 Jun 2012, 09:09
Replies: 1
by paul1705 » 09 May 2012, 12:22

1 Replies

662 Views

Last post by crythias
23 Jun 2012, 09:09
How to prevent a "pending auto close" ticket from escalating

Last post by crythias « 23 Jun 2012, 08:20
Replies: 1
by Gnorizo » 23 Jun 2012, 03:31

1 Replies

449 Views

Last post by crythias
23 Jun 2012, 08:20
Add ticket number into an email (mailto:) link

Last post by crythias « 22 Jun 2012, 19:23
Replies: 3
by carisu » 22 Jun 2012, 10:52

3 Replies

8574 Views

Last post by crythias
22 Jun 2012, 19:23
Stored tickets

Last post by jojo « 22 Jun 2012, 16:51
Replies: 1
by nicollas » 22 Jun 2012, 15:39

1 Replies

973 Views

Last post by jojo
22 Jun 2012, 16:51
[SOLVED] Add fields to Customer Company

Last post by miguelmz « 22 Jun 2012, 15:07
Replies: 1
by miguelmz » 22 Jun 2012, 14:27

1 Replies

1351 Views

Last post by miguelmz
22 Jun 2012, 15:07
see separate queues in customer

Last post by crythias « 22 Jun 2012, 15:06
Replies: 1
by RRFARIA » 22 Jun 2012, 14:11

1 Replies

995 Views

Last post by crythias
22 Jun 2012, 15:06
Ticket keeps reopening and appending data

Last post by crythias « 22 Jun 2012, 14:47
Replies: 5
by jfreeman2nc » 22 Aug 2011, 15:46

5 Replies

1865 Views

Last post by crythias
22 Jun 2012, 14:47
OTRS and cpu

Last post by spiderpig « 22 Jun 2012, 13:42

by spiderpig » 22 Jun 2012, 13:42

0 Replies

764 Views

Last post by spiderpig
22 Jun 2012, 13:42
Help with email

Last post by crythias « 22 Jun 2012, 00:38
Replies: 3
by jcbennett » 20 Jun 2012, 16:22

3 Replies

758 Views

Last post by crythias
22 Jun 2012, 00:38
[SOLVED] edit Ticket open in customer

Last post by jojo « 21 Jun 2012, 22:13
Replies: 2
by RRFARIA » 21 Jun 2012, 20:19

2 Replies

1244 Views

Last post by jojo
21 Jun 2012, 22:13
[SOLVED] Unable to launch otrs/installer.pl

Last post by mleger « 21 Jun 2012, 18:03
Replies: 1
by mleger » 21 Jun 2012, 06:17

1 Replies

1359 Views

Last post by mleger
21 Jun 2012, 18:03

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