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99 Topics

681 Posts

Last post Module for Customer Web Inter…
by salacryl View the latest post
13 Nov 2022, 14:49

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Perl Developer Links

Last post by fvictorio « 04 Aug 2016, 14:05
Replies: 2
by Alexander Halle » 07 Nov 2011, 17:55

2 Replies

114571 Views

Last post by fvictorio
04 Aug 2016, 14:05

Topics

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Relation between Tickets and CIs in DB

Last post by reneeb « 02 Nov 2013, 17:48
Replies: 2
by JC88 » 23 Oct 2013, 19:09

2 Replies

1910 Views

Last post by reneeb
02 Nov 2013, 17:48
How to add "unchanged duration" to Dashboard

Last post by Rene_1981 « 31 Oct 2013, 23:28
Replies: 1
by HervE » 05 Jan 2012, 11:02

1 Replies

2101 Views

Last post by Rene_1981
31 Oct 2013, 23:28
How to create new module in OTRS and configure?

Last post by williamrobert1983 « 30 Oct 2013, 03:54
Replies: 2
by williamrobert1983 » 28 Oct 2013, 06:41

2 Replies

1354 Views

Last post by williamrobert1983
30 Oct 2013, 03:54
tickets queue view Issue

Last post by redone « 28 Oct 2013, 09:38

by redone » 28 Oct 2013, 09:38

0 Replies

714 Views

Last post by redone
28 Oct 2013, 09:38
How to set cron job every 2 mins for the Generic Agent?

Last post by jojo « 28 Oct 2013, 07:49
Replies: 1
by williamrobert1983 » 28 Oct 2013, 06:49

1 Replies

1041 Views

Last post by jojo
28 Oct 2013, 07:49
How to close all child tickets automatically?

Last post by williamrobert1983 « 28 Oct 2013, 06:39
Replies: 2
by williamrobert1983 » 24 Oct 2013, 11:31

2 Replies

1683 Views

Last post by williamrobert1983
28 Oct 2013, 06:39
How do I Get Current Article ID/Custom Article Menu Item?

Last post by nevar « 24 Oct 2013, 16:04

by nevar » 24 Oct 2013, 16:04

0 Replies

1224 Views

Last post by nevar
24 Oct 2013, 16:04
Datetype for $QData{"Changed"}

Last post by Rene_1981 « 23 Oct 2013, 13:17

by Rene_1981 » 23 Oct 2013, 13:17

0 Replies

1103 Views

Last post by Rene_1981
23 Oct 2013, 13:17
Notification for rejected ticket

Last post by n123 « 23 Oct 2013, 04:57
Replies: 6
by n123 » 21 Oct 2013, 06:07

6 Replies

3061 Views

Last post by n123
23 Oct 2013, 04:57
OTRS Generic Interface fails when using Ticket::TicketSearch

Last post by eandrex « 23 Oct 2013, 01:01
Replies: 4
by eandrex » 22 Oct 2013, 22:19

4 Replies

3881 Views

Last post by eandrex
23 Oct 2013, 01:01
Kundenname in das Agenten-Dashboard

Last post by Rene_1981 « 22 Oct 2013, 14:41
Replies: 48
by timo2k » 21 Jun 2010, 09:46

48 Replies

41299 Views

Last post by Rene_1981
22 Oct 2013, 14:41
Post Master Filter

Last post by crythias « 21 Oct 2013, 14:34
Replies: 5
by n123 » 18 Oct 2013, 06:01

5 Replies

3748 Views

Last post by crythias
21 Oct 2013, 14:34
New module: TicketAttachments

Last post by reneeb « 11 Oct 2013, 00:36
Replies: 10
by reneeb » 15 Apr 2012, 09:47

10 Replies

5207 Views

Last post by reneeb
11 Oct 2013, 00:36
New module: ConvertWinmailDat

Last post by reneeb « 10 Oct 2013, 16:04
Replies: 5
by reneeb » 25 Oct 2012, 02:13

5 Replies

3024 Views

Last post by reneeb
10 Oct 2013, 16:04
Time Accounting: How to allow overlapping entries

Last post by CIPHRON « 04 Oct 2013, 10:25

by CIPHRON » 04 Oct 2013, 10:25

0 Replies

866 Views

Last post by CIPHRON
04 Oct 2013, 10:25
Google Calendar Integration

Last post by hmmmm3 « 29 Sep 2013, 05:18
Replies: 34
by hmmmm3 » 25 Mar 2012, 16:39

34 Replies

41759 Views

Last post by hmmmm3
29 Sep 2013, 05:18
Not able inactive the web service in OTRS 3.2.9

Last post by Prakash « 25 Sep 2013, 16:41

by Prakash » 25 Sep 2013, 16:41

0 Replies

796 Views

Last post by Prakash
25 Sep 2013, 16:41
Hide Agents from Online Dashboard Widget

Last post by StaskoJ « 25 Sep 2013, 15:00

by StaskoJ » 25 Sep 2013, 15:00

0 Replies

834 Views

Last post by StaskoJ
25 Sep 2013, 15:00
How to run Cron Job every 2 mins for Generic Agent?

Last post by crythias « 17 Sep 2013, 13:37
Replies: 2
by swilliamrobert1982 » 17 Sep 2013, 05:16

2 Replies

1841 Views

Last post by crythias
17 Sep 2013, 13:37
Config item with webservice

Last post by crons « 17 Sep 2013, 07:12
Replies: 5
by givmeasec » 30 Mar 2012, 21:23

5 Replies

6441 Views

Last post by crons
17 Sep 2013, 07:12
How to add a new column in ticket zoom

Last post by free03 « 15 Sep 2013, 16:05

by free03 » 15 Sep 2013, 16:05

0 Replies

915 Views

Last post by free03
15 Sep 2013, 16:05
AWS Support API

Last post by marpil « 12 Sep 2013, 21:00

by marpil » 12 Sep 2013, 21:00

0 Replies

1116 Views

Last post by marpil
12 Sep 2013, 21:00
SQL query

Last post by jj99 « 05 Sep 2013, 09:19
Replies: 2
by jj99 » 04 Sep 2013, 16:50

2 Replies

1510 Views

Last post by jj99
05 Sep 2013, 09:19
OTRS 3.3.0 will support REST and JSON network transport

Last post by Prakash « 04 Sep 2013, 07:36
Replies: 2
by Prakash » 03 Sep 2013, 12:41

2 Replies

1597 Views

Last post by Prakash
04 Sep 2013, 07:36
Hide Email ticket tab from Navigation

Last post by tto « 03 Sep 2013, 10:10
Replies: 1
by jj99 » 03 Sep 2013, 09:30

1 Replies

1210 Views

Last post by tto
03 Sep 2013, 10:10
New fields in Agent queue view

Last post by tto « 02 Sep 2013, 14:13
Replies: 1
by jj99 » 02 Sep 2013, 13:47

1 Replies

1235 Views

Last post by tto
02 Sep 2013, 14:13
how to display second functionality

Last post by Huwiseg « 02 Sep 2013, 11:33
Replies: 2
by nicole19890107 » 05 Jul 2013, 22:08

2 Replies

2057 Views

Last post by Huwiseg
02 Sep 2013, 11:33
How to show Time(per minute) in DateTime Dynamic Field

Last post by chvas « 30 Aug 2013, 12:17
Replies: 3
by chvas » 19 Aug 2013, 12:54

3 Replies

2043 Views

Last post by chvas
30 Aug 2013, 12:17
Add a new icon on ticketzoom page

Last post by nicole19890107 « 14 Aug 2013, 22:10
Replies: 7
by nicole19890107 » 12 Aug 2013, 20:03

7 Replies

3989 Views

Last post by nicole19890107
14 Aug 2013, 22:10
How to add a field in report?

Last post by marianna « 14 Aug 2013, 09:55
Replies: 1
by marianna » 14 Aug 2013, 08:32

1 Replies

1302 Views

Last post by marianna
14 Aug 2013, 09:55
Show ticket information on another page

Last post by crythias « 10 Aug 2013, 19:13
Replies: 6
by nicole19890107 » 07 Aug 2013, 15:51

6 Replies

3119 Views

Last post by crythias
10 Aug 2013, 19:13
Change free text sorting - OTRS ITSM

Last post by jj99 « 31 Jul 2013, 13:58

by jj99 » 31 Jul 2013, 13:58

0 Replies

677 Views

Last post by jj99
31 Jul 2013, 13:58
Setting notification

Last post by nicole19890107 « 29 Jul 2013, 16:51

by nicole19890107 » 29 Jul 2013, 16:51

0 Replies

996 Views

Last post by nicole19890107
29 Jul 2013, 16:51
RFC ticket to Change OTRS

Last post by jj99 « 27 Jul 2013, 17:43
Replies: 2
by jj99 » 27 Jul 2013, 13:24

2 Replies

1931 Views

Last post by jj99
27 Jul 2013, 17:43
sending eMail via OTRS' GenericInterface (SOAP and PHP)

Last post by lgW « 23 Jul 2013, 18:47

by lgW » 23 Jul 2013, 18:47

0 Replies

1509 Views

Last post by lgW
23 Jul 2013, 18:47
Perl MOdule Changes lost on Update

Last post by sko101 « 23 Jul 2013, 11:33
Replies: 2
by sko101 » 23 Jul 2013, 10:59

2 Replies

1282 Views

Last post by sko101
23 Jul 2013, 11:33
Change Management Notification

Last post by jj99 « 23 Jul 2013, 09:54

by jj99 » 23 Jul 2013, 09:54

0 Replies

799 Views

Last post by jj99
23 Jul 2013, 09:54
How to add dynamicfields support for new front end modules

Last post by reneeb « 23 Jul 2013, 08:55
Replies: 6
by mcontagious » 18 Jul 2013, 17:03

6 Replies

3391 Views

Last post by reneeb
23 Jul 2013, 08:55
create different templates according to types

Last post by nicole19890107 « 22 Jul 2013, 16:37
Replies: 12
by nicole19890107 » 08 Jul 2013, 22:29

12 Replies

6987 Views

Last post by nicole19890107
22 Jul 2013, 16:37
Creating users with services

Last post by keyjey « 19 Jul 2013, 16:15
Replies: 4
by keyjey » 19 Jul 2013, 15:59

4 Replies

2113 Views

Last post by keyjey
19 Jul 2013, 16:15
Add a free text field in Change Overview view

Last post by zuckerbaeckerin « 19 Jul 2013, 14:36
Replies: 3
by jj99 » 10 Jul 2013, 17:02

3 Replies

2093 Views

Last post by zuckerbaeckerin
19 Jul 2013, 14:36
API documentation

Last post by reneeb « 15 Jul 2013, 00:12

by reneeb » 15 Jul 2013, 00:12

0 Replies

968 Views

Last post by reneeb
15 Jul 2013, 00:12
Increase height of new window

Last post by free03 « 13 Jul 2013, 01:23
Replies: 2
by free03 » 11 Jul 2013, 19:03

2 Replies

1912 Views

Last post by free03
13 Jul 2013, 01:23
how to change otrs as another name in URL

Last post by Huwiseg « 11 Jul 2013, 17:49
Replies: 6
by sunil2012 » 19 Jun 2013, 14:59

6 Replies

7107 Views

Last post by Huwiseg
11 Jul 2013, 17:49
Escalation Notification Solution

Last post by SantaPe « 10 Jul 2013, 14:18
Replies: 4
by stefanp2 » 10 Jun 2011, 12:03

4 Replies

8081 Views

Last post by SantaPe
10 Jul 2013, 14:18
Creating tickets with OTRS webservice

Last post by deglisep « 09 Jul 2013, 15:11

by deglisep » 09 Jul 2013, 15:11

0 Replies

790 Views

Last post by deglisep
09 Jul 2013, 15:11
Issue with Dynamic Fields

Last post by jojo « 09 Jul 2013, 13:19
Replies: 3
by rekhas » 06 Jul 2013, 08:18

3 Replies

1574 Views

Last post by jojo
09 Jul 2013, 13:19
Dynamic fields conditon set how to

Last post by crythias « 08 Jul 2013, 14:04
Replies: 2
by 14sudharsan » 08 Jul 2013, 08:34

2 Replies

1906 Views

Last post by crythias
08 Jul 2013, 14:04
Link q FAQ with a Customer Account both ways

Last post by Huwiseg « 05 Jul 2013, 15:55

by Huwiseg » 05 Jul 2013, 15:55

0 Replies

954 Views

Last post by Huwiseg
05 Jul 2013, 15:55
New module send email to agent

Last post by reneeb « 05 Jul 2013, 14:23
Replies: 1
by daniela1611 » 05 Jul 2013, 03:38

1 Replies

1039 Views

Last post by reneeb
05 Jul 2013, 14:23

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