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[SOLVED]OTRS Customer Template Tickets dropdownlist

Last post by marty210578 « 27 Sep 2011, 12:34
Replies: 3
by marty210578 » 16 Sep 2011, 13:32

3 Replies

3105 Views

Last post by marty210578
27 Sep 2011, 12:34
Priority for separate customers

Last post by tomekliw « 27 Sep 2011, 12:25
Replies: 2
by tomekliw » 26 Sep 2011, 09:22

2 Replies

1773 Views

Last post by tomekliw
27 Sep 2011, 12:25
Salutation Help

Last post by crythias « 27 Sep 2011, 00:33
Replies: 1
by minijay » 26 Sep 2011, 17:57

1 Replies

1283 Views

Last post by crythias
27 Sep 2011, 00:33
Email to external agent on ticket escalation.

Last post by JMsax « 26 Sep 2011, 21:26
Replies: 4
by Khris » 25 Feb 2011, 17:03

4 Replies

2158 Views

Last post by JMsax
26 Sep 2011, 21:26
Default call type in customer web portal

Last post by crythias « 26 Sep 2011, 16:13
Replies: 10
by Bucko77 » 06 Jul 2011, 11:58

10 Replies

4000 Views

Last post by crythias
26 Sep 2011, 16:13
Installation with Oracle and Server 2008

Last post by crythias « 26 Sep 2011, 15:15
Replies: 5
by bitethebullet6 » 19 Feb 2011, 22:07

5 Replies

3907 Views

Last post by crythias
26 Sep 2011, 15:15
Mandatory field

Last post by peacefrog « 26 Sep 2011, 15:02
Replies: 2
by peacefrog » 26 Sep 2011, 13:56

2 Replies

1630 Views

Last post by peacefrog
26 Sep 2011, 15:02
SOAP ArticleSend HTML

Last post by crythias « 26 Sep 2011, 14:47
Replies: 1
by pwilms » 26 Sep 2011, 09:24

1 Replies

863 Views

Last post by crythias
26 Sep 2011, 14:47
Upgrade from 2.2.4 to 3.0.10

Last post by rich549 « 26 Sep 2011, 13:31
Replies: 3
by rich549 » 23 Sep 2011, 18:17

3 Replies

2127 Views

Last post by rich549
26 Sep 2011, 13:31
Removing some fields from Customer portal

Last post by kevinpattison « 26 Sep 2011, 11:17
Replies: 2
by kevinpattison » 23 Sep 2011, 15:47

2 Replies

2059 Views

Last post by kevinpattison
26 Sep 2011, 11:17
Log config changes

Last post by crythias « 26 Sep 2011, 04:53
Replies: 2
by fisk5 » 23 Sep 2011, 17:58

2 Replies

1244 Views

Last post by crythias
26 Sep 2011, 04:53
How to edit Customer Information Panel in New Phone TKT

Last post by scotanderson78 « 26 Sep 2011, 04:02
Replies: 4
by scotanderson78 » 22 Sep 2011, 15:17

4 Replies

4690 Views

Last post by scotanderson78
26 Sep 2011, 04:02
Need help with CMDB history

Last post by jojo « 24 Sep 2011, 21:38
Replies: 3
by b_cympake » 10 Sep 2011, 21:56

3 Replies

1338 Views

Last post by jojo
24 Sep 2011, 21:38
Help Cron: syntax error near unexpected token `do'

Last post by rpsu « 24 Sep 2011, 14:42
Replies: 2
by tfraley » 06 Sep 2011, 02:44

2 Replies

3239 Views

Last post by rpsu
24 Sep 2011, 14:42
Error on opening tickets

Last post by fisk5 « 23 Sep 2011, 17:57
Replies: 3
by fisk5 » 22 Sep 2011, 18:53

3 Replies

1889 Views

Last post by fisk5
23 Sep 2011, 17:57
CHAT - send internal message in otrs, HELP

Last post by skizzo88 « 23 Sep 2011, 14:38
Replies: 8
by skizzo88 » 23 Sep 2011, 13:55

8 Replies

4377 Views

Last post by skizzo88
23 Sep 2011, 14:38
add menu in customer.pl

Last post by adhi « 23 Sep 2011, 03:36
Replies: 2
by adhi » 19 Aug 2011, 06:23

2 Replies

1053 Views

Last post by adhi
23 Sep 2011, 03:36
New Install - mismatched tag 'script'

Last post by sgw « 22 Sep 2011, 17:18
Replies: 3
by cwaters » 03 Mar 2011, 22:31

3 Replies

3339 Views

Last post by sgw
22 Sep 2011, 17:18
How to relate a CI to a 'Add Change'

Last post by EivindBengtsson « 22 Sep 2011, 11:20
Replies: 3
by EivindBengtsson » 12 Sep 2011, 12:59

3 Replies

2080 Views

Last post by EivindBengtsson
22 Sep 2011, 11:20
Search string

Last post by jakezp « 21 Sep 2011, 18:55
Replies: 2
by jakezp » 21 Sep 2011, 10:17

2 Replies

4684 Views

Last post by jakezp
21 Sep 2011, 18:55
Private RSS Feed

Last post by Banks187 « 21 Sep 2011, 15:00

by Banks187 » 21 Sep 2011, 15:00

0 Replies

794 Views

Last post by Banks187
21 Sep 2011, 15:00
Multi-tiered sorting in Dashboard Lists

Last post by crythias « 21 Sep 2011, 14:22
Replies: 1
by leeryan » 21 Sep 2011, 04:41

1 Replies

775 Views

Last post by crythias
21 Sep 2011, 14:22
OTRS plugins installation

Last post by Lorenzo_Marschall « 21 Sep 2011, 13:59
Replies: 1
by hermelin » 21 Sep 2011, 13:39

1 Replies

3363 Views

Last post by Lorenzo_Marschall
21 Sep 2011, 13:59
Email notifications with time conditions

Last post by crythias « 20 Sep 2011, 15:26
Replies: 1
by fire555 » 20 Sep 2011, 14:22

1 Replies

725 Views

Last post by crythias
20 Sep 2011, 15:26
[SOLVED] Default state after pending reminder state

Last post by jakezp « 20 Sep 2011, 14:42
Replies: 2
by jakezp » 20 Sep 2011, 14:15

2 Replies

2473 Views

Last post by jakezp
20 Sep 2011, 14:42
Multi CustomerIDs Notification

Last post by crythias « 20 Sep 2011, 14:31
Replies: 1
by hero188 » 20 Sep 2011, 10:58

1 Replies

1047 Views

Last post by crythias
20 Sep 2011, 14:31
Enable/Disable company ticket by customer ID

Last post by crythias « 20 Sep 2011, 14:30
Replies: 1
by hero188 » 20 Sep 2011, 07:52

1 Replies

1385 Views

Last post by crythias
20 Sep 2011, 14:30
How to use CustomerIDs with Event Notificatioin

Last post by hero188 « 20 Sep 2011, 12:31

by hero188 » 20 Sep 2011, 12:31

0 Replies

793 Views

Last post by hero188
20 Sep 2011, 12:31
Link Ticket not available in phone ticket - Agent interface

Last post by res5it « 20 Sep 2011, 09:31

by res5it » 20 Sep 2011, 09:31

0 Replies

737 Views

Last post by res5it
20 Sep 2011, 09:31
CompanyTickets not available after upgrade

Last post by plumbum « 20 Sep 2011, 07:17
Replies: 1
by plumbum » 19 Sep 2011, 08:09

1 Replies

907 Views

Last post by plumbum
20 Sep 2011, 07:17
Disable Ticket Type "Default"

Last post by Giulio Soleni « 19 Sep 2011, 22:02
Replies: 1
by _-Flo-_ » 14 Sep 2011, 10:38

1 Replies

1698 Views

Last post by Giulio Soleni
19 Sep 2011, 22:02
insufficient privilege

Last post by Lorenzo_Marschall « 19 Sep 2011, 19:23
Replies: 1
by mazam » 18 Sep 2011, 14:55

1 Replies

1114 Views

Last post by Lorenzo_Marschall
19 Sep 2011, 19:23
Unknown error on otrs system log

Last post by StefanoBoccanera « 19 Sep 2011, 11:36
Replies: 4
by StefanoBoccanera » 15 Sep 2011, 17:19

4 Replies

2640 Views

Last post by StefanoBoccanera
19 Sep 2011, 11:36
How to edit multiple Configuration Item

Last post by vaishali_dolas « 19 Sep 2011, 07:47
Replies: 3
by vaishali_dolas » 15 Sep 2011, 11:41

3 Replies

4015 Views

Last post by vaishali_dolas
19 Sep 2011, 07:47
How do I change the default search for ITSM CI link

Last post by cameljoe74 « 19 Sep 2011, 06:00
Replies: 1
by cameljoe74 » 08 Sep 2011, 21:26

1 Replies

760 Views

Last post by cameljoe74
19 Sep 2011, 06:00
secure imap mail account?

Last post by piken « 19 Sep 2011, 05:24
Replies: 2
by piken » 18 Sep 2011, 07:48

2 Replies

886 Views

Last post by piken
19 Sep 2011, 05:24
Daily tasks:States that automatically program & links tickes

Last post by crythias « 18 Sep 2011, 21:23
Replies: 3
by sira86 » 18 Sep 2011, 15:33

3 Replies

1347 Views

Last post by crythias
18 Sep 2011, 21:23
Install Question

Last post by crythias « 18 Sep 2011, 19:14
Replies: 4
by dkingrey » 18 Sep 2011, 16:11

4 Replies

1533 Views

Last post by crythias
18 Sep 2011, 19:14
Read receipt not sent to customer

Last post by jojo « 16 Sep 2011, 14:27
Replies: 1
by tlombardi » 16 Sep 2011, 13:55

1 Replies

854 Views

Last post by jojo
16 Sep 2011, 14:27
Apache service won't start after 2.4->3.0

Last post by plumbum « 16 Sep 2011, 12:33
Replies: 4
by plumbum » 15 Sep 2011, 15:44

4 Replies

4524 Views

Last post by plumbum
16 Sep 2011, 12:33
Update otrs 3.0.6 to 3.0.10 in Windows

Last post by skizzo88 « 16 Sep 2011, 10:58
Replies: 1
by jamlydm » 13 Sep 2011, 18:57

1 Replies

2071 Views

Last post by skizzo88
16 Sep 2011, 10:58
DirectoryIndex oddness

Last post by thepurpleblob « 16 Sep 2011, 10:41
Replies: 2
by thepurpleblob » 15 Sep 2011, 12:32

2 Replies

2420 Views

Last post by thepurpleblob
16 Sep 2011, 10:41
creating new Agent

Last post by crythias « 16 Sep 2011, 10:37
Replies: 1
by patelmickey » 16 Sep 2011, 10:30

1 Replies

566 Views

Last post by crythias
16 Sep 2011, 10:37
Block the insert of new ticket if the customer isn't in DB

Last post by skizzo88 « 16 Sep 2011, 10:22

by skizzo88 » 16 Sep 2011, 10:22

0 Replies

1046 Views

Last post by skizzo88
16 Sep 2011, 10:22
Customizing Customer.pl 3.0.10

Last post by garabed « 15 Sep 2011, 18:51
Replies: 1
by garabed » 14 Sep 2011, 23:36

1 Replies

716 Views

Last post by garabed
15 Sep 2011, 18:51
Upgrade from 2.4.11 to 3.0.10

Last post by garabed « 15 Sep 2011, 18:14
Replies: 1
by garabed » 13 Sep 2011, 22:09

1 Replies

618 Views

Last post by garabed
15 Sep 2011, 18:14
Automatic ticket creation for each queue

Last post by crythias « 15 Sep 2011, 14:58
Replies: 1
by shubham99in » 15 Sep 2011, 09:55

1 Replies

1071 Views

Last post by crythias
15 Sep 2011, 14:58
Best procedure for upgrading OTRS from 2.2.2 to 3.0.10

Last post by msiemon « 15 Sep 2011, 14:55

by msiemon » 15 Sep 2011, 14:55

0 Replies

537 Views

Last post by msiemon
15 Sep 2011, 14:55
CMDB import - mostly linux server CIs

Last post by EivindBengtsson « 15 Sep 2011, 12:08
Replies: 3
by EivindBengtsson » 12 Sep 2011, 13:18

3 Replies

2754 Views

Last post by EivindBengtsson
15 Sep 2011, 12:08
OTRS access via HTTP Help!

Last post by jojo « 15 Sep 2011, 10:14
Replies: 1
by telcominds » 14 Sep 2011, 17:52

1 Replies

648 Views

Last post by jojo
15 Sep 2011, 10:14

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