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Package repository ftp.otrs.org

Last post by skullz « 19 Feb 2021, 14:44
Replies: 3
by root » 19 Feb 2021, 12:06

3 Replies

87752 Views

Last post by skullz
19 Feb 2021, 14:44
Community Edition

Last post by jbaptiste « 05 Apr 2021, 01:23
Replies: 10
by root » 06 Jan 2021, 15:55

10 Replies

98533 Views

Last post by jbaptiste
05 Apr 2021, 01:23
Support Master Post

Last post by crythias « 10 Dec 2013, 07:39
Replies: 6
by crythias » 23 Jun 2012, 09:35

6 Replies

219988 Views

Last post by crythias
10 Dec 2013, 07:39

Topics

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Last post

[SOLVED] Agents and Customer LDAP Login

Last post by MrMengsk « 15 Sep 2014, 21:30
Replies: 11
by MrMengsk » 10 Sep 2014, 23:13

11 Replies

15102 Views

Last post by MrMengsk
15 Sep 2014, 21:30
[SOLVED] After upgrade, FAQ: JavaScript error

Last post by Rooobaaat « 15 Sep 2014, 21:08
Replies: 5
by peters » 14 Sep 2014, 00:15

5 Replies

4005 Views

Last post by Rooobaaat
15 Sep 2014, 21:08
Lock,unlocked, Owner and Responsible

Last post by Rooobaaat « 15 Sep 2014, 18:59
Replies: 1
by montoxic » 15 Sep 2014, 18:47

1 Replies

1536 Views

Last post by Rooobaaat
15 Sep 2014, 18:59
Possibility to know how long an agent has been logged in

Last post by IXLabs « 15 Sep 2014, 10:22
Replies: 4
by IXLabs » 11 Sep 2014, 17:32

4 Replies

2200 Views

Last post by IXLabs
15 Sep 2014, 10:22
Is there a document of what each event does?

Last post by crythias « 12 Sep 2014, 12:51
Replies: 3
by askvicky » 12 Sep 2014, 05:37

3 Replies

1586 Views

Last post by crythias
12 Sep 2014, 12:51
unistall otrs centos 7

Last post by crythias « 12 Sep 2014, 05:34
Replies: 3
by alvaroecastillob » 11 Sep 2014, 07:08

3 Replies

3725 Views

Last post by crythias
12 Sep 2014, 05:34
/otr/installer.pl is not presented after ...

Last post by alvaroecastillob « 12 Sep 2014, 01:35

by alvaroecastillob » 12 Sep 2014, 01:35

0 Replies

1006 Views

Last post by alvaroecastillob
12 Sep 2014, 01:35
Way to integrate CMDB like Customer user backend: DB

Last post by reneeb « 11 Sep 2014, 01:40
Replies: 1
by naimson » 02 Sep 2014, 12:38

1 Replies

1811 Views

Last post by reneeb
11 Sep 2014, 01:40
Notify when a ticket is moved out

Last post by jojo « 10 Sep 2014, 15:37
Replies: 1
by marcosaurelio » 10 Sep 2014, 15:22

1 Replies

1169 Views

Last post by jojo
10 Sep 2014, 15:37
OTRS 4.0.0_beta1

Last post by jojo « 10 Sep 2014, 08:55
Replies: 5
by sgw » 09 Sep 2014, 20:25

5 Replies

2978 Views

Last post by jojo
10 Sep 2014, 08:55
Massive printing ticket options.

Last post by fcasal « 10 Sep 2014, 06:51
Replies: 3
by fcasal » 06 Aug 2014, 08:20

3 Replies

1339 Views

Last post by fcasal
10 Sep 2014, 06:51
OTRS + Subdominio

Last post by wesley « 10 Sep 2014, 03:31

by wesley » 10 Sep 2014, 03:31

0 Replies

760 Views

Last post by wesley
10 Sep 2014, 03:31
Help required

Last post by crythias « 09 Sep 2014, 12:54
Replies: 3
by askvicky » 08 Sep 2014, 13:02

3 Replies

1285 Views

Last post by crythias
09 Sep 2014, 12:54
New Phone Ticket: Type Default

Last post by bebop « 09 Sep 2014, 07:44
Replies: 3
by bebop » 03 Sep 2014, 11:12

3 Replies

1692 Views

Last post by bebop
09 Sep 2014, 07:44
General Catalog "Add Catalog Class" vs "Add Catalog Item"

Last post by Giulio Soleni « 08 Sep 2014, 20:29
Replies: 4
by Giulio Soleni » 08 Sep 2014, 11:30

4 Replies

4125 Views

Last post by Giulio Soleni
08 Sep 2014, 20:29
Event Notification not working

Last post by crythias « 08 Sep 2014, 13:33
Replies: 7
by bebop » 04 Sep 2014, 15:02

7 Replies

4787 Views

Last post by crythias
08 Sep 2014, 13:33
Pending Tickets View

Last post by crythias « 08 Sep 2014, 12:24
Replies: 1
by daguilar » 08 Sep 2014, 11:57

1 Replies

1336 Views

Last post by crythias
08 Sep 2014, 12:24
View ticket age in hours or days (CSV)

Last post by pantered « 05 Sep 2014, 16:53
Replies: 2
by pantered » 05 Sep 2014, 15:09

2 Replies

1548 Views

Last post by pantered
05 Sep 2014, 16:53
Problem OTRS Email Filtering

Last post by crythias « 05 Sep 2014, 13:39
Replies: 11
by anexus115 » 24 Aug 2014, 09:13

11 Replies

2777 Views

Last post by crythias
05 Sep 2014, 13:39
[SOLVED] Problem with Queue view

Last post by kodeoneuankenobi « 04 Sep 2014, 12:18
Replies: 2
by kodeoneuankenobi » 04 Sep 2014, 11:17

2 Replies

1740 Views

Last post by kodeoneuankenobi
04 Sep 2014, 12:18
How to you change the owner if the owner is the Admin Otrs

Last post by jojo « 04 Sep 2014, 07:58
Replies: 1
by chivas80 » 04 Sep 2014, 07:12

1 Replies

734 Views

Last post by jojo
04 Sep 2014, 07:58
Solved - Unable to see closed ticket for only one agent

Last post by Milkanet « 01 Sep 2014, 18:47
Replies: 8
by Milkanet » 31 Aug 2014, 19:09

8 Replies

2547 Views

Last post by Milkanet
01 Sep 2014, 18:47
Unable to fetch emails

Last post by crythias « 01 Sep 2014, 16:13
Replies: 1
by oskarrose » 31 Aug 2014, 19:37

1 Replies

1030 Views

Last post by crythias
01 Sep 2014, 16:13
Notification configuration

Last post by RStraub « 01 Sep 2014, 09:03
Replies: 1
by alwin » 01 Sep 2014, 08:35

1 Replies

1025 Views

Last post by RStraub
01 Sep 2014, 09:03
Customers can close tickets

Last post by spinoz4 « 29 Aug 2014, 17:55
Replies: 8
by spinoz4 » 29 Aug 2014, 16:29

8 Replies

2605 Views

Last post by spinoz4
29 Aug 2014, 17:55
OTRS-LDAP

Last post by jojo « 28 Aug 2014, 09:27
Replies: 3
by sergy » 26 Aug 2014, 11:28

3 Replies

1466 Views

Last post by jojo
28 Aug 2014, 09:27
gmail account had some issue in postmaster mailbox

Last post by niraj « 28 Aug 2014, 09:09
Replies: 5
by niraj » 22 Aug 2014, 11:39

5 Replies

3559 Views

Last post by niraj
28 Aug 2014, 09:09
Subques disappear

Last post by jojo « 27 Aug 2014, 17:30
Replies: 3
by jhag » 07 Aug 2014, 11:43

3 Replies

1644 Views

Last post by jojo
27 Aug 2014, 17:30
split process ticket?

Last post by wurzel « 26 Aug 2014, 16:47
Replies: 1
by automo » 26 Aug 2014, 13:56

1 Replies

1050 Views

Last post by wurzel
26 Aug 2014, 16:47
Set the amount of tickets to split?

Last post by crythias « 26 Aug 2014, 14:31
Replies: 3
by amdkryn » 21 Aug 2014, 14:27

3 Replies

1203 Views

Last post by crythias
26 Aug 2014, 14:31
Time units not saved if note is not mandatory

Last post by basher « 26 Aug 2014, 11:49
Replies: 2
by basher » 25 Aug 2014, 18:21

2 Replies

1748 Views

Last post by basher
26 Aug 2014, 11:49
error log system custom

Last post by reneeb « 26 Aug 2014, 11:34
Replies: 4
by sergy » 25 Aug 2014, 16:08

4 Replies

1809 Views

Last post by reneeb
26 Aug 2014, 11:34
[Solved] Mysql can't write file

Last post by crons « 26 Aug 2014, 05:14
Replies: 4
by crons » 25 Aug 2014, 12:58

4 Replies

5776 Views

Last post by crons
26 Aug 2014, 05:14
OTRS Caching [SOLVED]

Last post by jojo « 25 Aug 2014, 21:09
Replies: 6
by dstover » 22 Aug 2014, 21:31

6 Replies

3061 Views

Last post by jojo
25 Aug 2014, 21:09
Integrating Accounted Time and the Time Accounting plug-in

Last post by Wolfgangf « 25 Aug 2014, 18:21
Replies: 1
by seberget2 » 25 Aug 2014, 12:43

1 Replies

3776 Views

Last post by Wolfgangf
25 Aug 2014, 18:21
help please

Last post by crythias « 25 Aug 2014, 16:47
Replies: 1
by sergy » 25 Aug 2014, 16:10

1 Replies

1033 Views

Last post by crythias
25 Aug 2014, 16:47
link dynamic field in address book

Last post by sergy « 25 Aug 2014, 14:50
Replies: 2
by sergy » 25 Aug 2014, 13:52

2 Replies

1414 Views

Last post by sergy
25 Aug 2014, 14:50
Access to queus in which customer can't create tickets

Last post by crythias « 22 Aug 2014, 14:59
Replies: 3
by automo » 22 Aug 2014, 12:30

3 Replies

1748 Views

Last post by crythias
22 Aug 2014, 14:59
[solved] Tags in create-template

Last post by AAC « 22 Aug 2014, 14:46
Replies: 2
by AAC » 22 Aug 2014, 14:09

2 Replies

1333 Views

Last post by AAC
22 Aug 2014, 14:46
[solved] Auto reply from another queue than the queue raw

Last post by jojo « 22 Aug 2014, 11:51
Replies: 3
by AAC » 22 Aug 2014, 11:42

3 Replies

1109 Views

Last post by jojo
22 Aug 2014, 11:51
link in dynamics fields

Last post by jojo « 21 Aug 2014, 10:34
Replies: 1
by ccvillalain » 21 Aug 2014, 10:29

1 Replies

683 Views

Last post by jojo
21 Aug 2014, 10:34
Different form depending on ticket type?

Last post by wurzel « 21 Aug 2014, 10:10
Replies: 1
by montoxic » 21 Aug 2014, 09:47

1 Replies

1307 Views

Last post by wurzel
21 Aug 2014, 10:10
Update open ticket counts

Last post by brilang « 20 Aug 2014, 00:07

by brilang » 20 Aug 2014, 00:07

0 Replies

804 Views

Last post by brilang
20 Aug 2014, 00:07
Editing AgentTicketCompose.dtl

Last post by rmaul « 19 Aug 2014, 19:25
Replies: 12
by rmaul » 15 Aug 2014, 16:58

12 Replies

4485 Views

Last post by rmaul
19 Aug 2014, 19:25
Tickets re-opens again upon closing them

Last post by crythias « 19 Aug 2014, 13:30
Replies: 3
by diya4911 » 14 Aug 2014, 10:39

3 Replies

901 Views

Last post by crythias
19 Aug 2014, 13:30
add search parameter to ticket search

Last post by crythias « 18 Aug 2014, 13:16
Replies: 5
by dennizr » 14 Aug 2014, 20:14

5 Replies

2165 Views

Last post by crythias
18 Aug 2014, 13:16
Overview CI Classes in ITSM

Last post by BIG_jan « 15 Aug 2014, 17:10
Replies: 2
by bkmob » 11 Aug 2014, 16:58

2 Replies

1933 Views

Last post by BIG_jan
15 Aug 2014, 17:10
Error Message: CustomerTicketOverview.pm not found!

Last post by washingtongomez « 13 Aug 2014, 21:55
Replies: 12
by eyucks » 07 Feb 2014, 06:30

12 Replies

5321 Views

Last post by washingtongomez
13 Aug 2014, 21:55
logged ticket via E-mail

Last post by niraj « 13 Aug 2014, 13:07
Replies: 4
by niraj » 08 Aug 2014, 14:47

4 Replies

1888 Views

Last post by niraj
13 Aug 2014, 13:07
Changing the service table

Last post by crythias « 12 Aug 2014, 19:48
Replies: 1
by prca » 12 Aug 2014, 19:05

1 Replies

1297 Views

Last post by crythias
12 Aug 2014, 19:48

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