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External Customer DB

Last post by djw « 01 Mar 2012, 12:52
Replies: 7
by keithf4 » 10 Feb 2011, 18:58

7 Replies

12667 Views

Last post by djw
01 Mar 2012, 12:52
Import customer information massively

Last post by Gsklau97 « 01 Mar 2012, 11:24

by Gsklau97 » 01 Mar 2012, 11:24

0 Replies

469 Views

Last post by Gsklau97
01 Mar 2012, 11:24
Disabling ckeditor toolbars

Last post by scareface « 01 Mar 2012, 11:00
Replies: 5
by bogentu » 05 Apr 2011, 18:59

5 Replies

2628 Views

Last post by scareface
01 Mar 2012, 11:00
Escalation Based on the Priority??

Last post by jojo « 01 Mar 2012, 08:36
Replies: 3
by otrslanka » 27 Feb 2012, 13:42

3 Replies

1143 Views

Last post by jojo
01 Mar 2012, 08:36
passing TicketAccountedTime by SOAP/RPC

Last post by dedes « 01 Mar 2012, 00:12

by dedes » 01 Mar 2012, 00:12

0 Replies

314 Views

Last post by dedes
01 Mar 2012, 00:12
FLAGS (\Seen \Recent)

Last post by thunter0028 « 29 Feb 2012, 21:44
Replies: 2
by thunter0028 » 27 Feb 2012, 20:05

2 Replies

1638 Views

Last post by thunter0028
29 Feb 2012, 21:44
Dashboard configuration

Last post by KCT « 29 Feb 2012, 18:51

by KCT » 29 Feb 2012, 18:51

0 Replies

546 Views

Last post by KCT
29 Feb 2012, 18:51
Need help with LDAP/AD Auth

Last post by rtorres « 29 Feb 2012, 18:07
Replies: 11
by pseudoyams » 28 Feb 2012, 00:07

11 Replies

4084 Views

Last post by rtorres
29 Feb 2012, 18:07
Locate the Source Code - Files

Last post by otrslanka « 29 Feb 2012, 14:39
Replies: 2
by otrslanka » 29 Feb 2012, 05:51

2 Replies

829 Views

Last post by otrslanka
29 Feb 2012, 14:39
SMTP setup error

Last post by ham12ish « 29 Feb 2012, 13:47
Replies: 12
by brightrif » 18 Jan 2012, 10:40

12 Replies

3797 Views

Last post by ham12ish
29 Feb 2012, 13:47
Updating from 3.0.11 -> 3.1.1 (Invalid Challenge Token!)

Last post by jb75 « 29 Feb 2012, 13:21
Replies: 2
by mebel » 16 Feb 2012, 16:36

2 Replies

2128 Views

Last post by jb75
29 Feb 2012, 13:21
Help understanding change management module in ITSM

Last post by Gsklau97 « 29 Feb 2012, 04:22
Replies: 6
by the_woodman » 19 Oct 2011, 10:58

6 Replies

2297 Views

Last post by Gsklau97
29 Feb 2012, 04:22
Check existing framework tables fail after update to 3.1

Last post by sarioto « 29 Feb 2012, 02:15
Replies: 1
by NickGnd » 22 Feb 2012, 12:56

1 Replies

1489 Views

Last post by sarioto
29 Feb 2012, 02:15
Images are not displayed in emails

Last post by micshi « 28 Feb 2012, 16:29
Replies: 5
by majo053 » 28 Feb 2012, 15:40

5 Replies

2447 Views

Last post by micshi
28 Feb 2012, 16:29
SystemMonitoring (Nagios integration): Could not find any CI

Last post by inet « 28 Feb 2012, 15:28
Replies: 11
by inet » 20 Feb 2012, 12:25

11 Replies

4673 Views

Last post by inet
28 Feb 2012, 15:28
Search templates for customers

Last post by heruan « 28 Feb 2012, 14:01

by heruan » 28 Feb 2012, 14:01

0 Replies

474 Views

Last post by heruan
28 Feb 2012, 14:01
Open only a single ticket for follow-ups to a closed ticket

Last post by rblst « 28 Feb 2012, 12:10

by rblst » 28 Feb 2012, 12:10

0 Replies

319 Views

Last post by rblst
28 Feb 2012, 12:10
Is there upper limit in "users - groups" setting?

Last post by qqyygg « 28 Feb 2012, 10:43

by qqyygg » 28 Feb 2012, 10:43

0 Replies

500 Views

Last post by qqyygg
28 Feb 2012, 10:43
Change Default Language

Last post by skullz « 28 Feb 2012, 04:06
Replies: 8
by skullz » 24 Feb 2012, 04:12

8 Replies

4903 Views

Last post by skullz
28 Feb 2012, 04:06
Password Reset Email

Last post by micshi « 28 Feb 2012, 03:39
Replies: 1
by carnold » 28 Feb 2012, 03:05

1 Replies

1316 Views

Last post by micshi
28 Feb 2012, 03:39
Limited GenericAgent note !?

Last post by majo053 « 27 Feb 2012, 22:34
Replies: 2
by majo053 » 27 Feb 2012, 21:57

2 Replies

1468 Views

Last post by majo053
27 Feb 2012, 22:34
One customer to many companies

Last post by jojo « 27 Feb 2012, 18:33
Replies: 9
by leandro_abilio » 24 Feb 2012, 14:30

9 Replies

3836 Views

Last post by jojo
27 Feb 2012, 18:33
Ticket opening restricted only for resgistered customers

Last post by aramos « 27 Feb 2012, 18:18

by aramos » 27 Feb 2012, 18:18

0 Replies

351 Views

Last post by aramos
27 Feb 2012, 18:18
Add a created field to the agent interface in the column

Last post by kanorro « 27 Feb 2012, 17:59

by kanorro » 27 Feb 2012, 17:59

0 Replies

516 Views

Last post by kanorro
27 Feb 2012, 17:59
Error During Ajax Communication

Last post by carnold « 27 Feb 2012, 16:15
Replies: 2
by carnold » 24 Feb 2012, 19:20

2 Replies

1459 Views

Last post by carnold
27 Feb 2012, 16:15
How to alert customer that ticket has changed

Last post by lhons « 27 Feb 2012, 14:23
Replies: 2
by lhons » 24 Feb 2012, 18:31

2 Replies

1175 Views

Last post by lhons
27 Feb 2012, 14:23
How to use a predefined format when we reply to a ticket

Last post by otrslanka « 27 Feb 2012, 13:23

by otrslanka » 27 Feb 2012, 13:23

0 Replies

570 Views

Last post by otrslanka
27 Feb 2012, 13:23
smtp_problem

Last post by jojo « 27 Feb 2012, 12:56
Replies: 3
by nakul » 24 Feb 2012, 06:56

3 Replies

1083 Views

Last post by jojo
27 Feb 2012, 12:56
Panic! No UserData for user:

Last post by sameer666 « 27 Feb 2012, 12:46
Replies: 6
by sameer666 » 22 Feb 2012, 06:51

6 Replies

2725 Views

Last post by sameer666
27 Feb 2012, 12:46
Unlock tickets view.

Last post by micshi « 27 Feb 2012, 12:28
Replies: 1
by spiderpig » 26 Feb 2012, 16:59

1 Replies

1089 Views

Last post by micshi
27 Feb 2012, 12:28
Email notification when assigning responsible

Last post by micshi « 27 Feb 2012, 07:21
Replies: 3
by spiderpig » 21 Feb 2012, 19:13

3 Replies

1959 Views

Last post by micshi
27 Feb 2012, 07:21
Creating new stat.

Last post by spiderpig « 27 Feb 2012, 00:36

by spiderpig » 27 Feb 2012, 00:36

0 Replies

481 Views

Last post by spiderpig
27 Feb 2012, 00:36
migrating to new hardware and server name

Last post by Wolfgangf « 26 Feb 2012, 09:56
Replies: 3
by ayesjm » 20 Feb 2012, 13:25

3 Replies

1626 Views

Last post by Wolfgangf
26 Feb 2012, 09:56
Servererror when viewing ticket (Malformed UTF-8)

Last post by jpr « 25 Feb 2012, 11:56
Replies: 1
by Frippe » 22 Feb 2012, 14:49

1 Replies

1055 Views

Last post by jpr
25 Feb 2012, 11:56
Closed tickets showing in Open view

Last post by ffgasoto « 24 Feb 2012, 23:43
Replies: 1
by ffgasoto » 24 Feb 2012, 22:59

1 Replies

353 Views

Last post by ffgasoto
24 Feb 2012, 23:43
Notifications not sending to all users

Last post by achisholm « 24 Feb 2012, 20:49

by achisholm » 24 Feb 2012, 20:49

0 Replies

366 Views

Last post by achisholm
24 Feb 2012, 20:49
Dynamic fields option

Last post by pacal « 24 Feb 2012, 19:38
Replies: 6
by pacal » 24 Feb 2012, 19:03

6 Replies

3138 Views

Last post by pacal
24 Feb 2012, 19:38
Error after 3.1.1 upgrade

Last post by GEACAM « 24 Feb 2012, 14:21
Replies: 1
by GEACAM » 23 Feb 2012, 15:18

1 Replies

1401 Views

Last post by GEACAM
24 Feb 2012, 14:21
Single Signon for customers

Last post by falsch « 24 Feb 2012, 13:34

by falsch » 24 Feb 2012, 13:34

0 Replies

443 Views

Last post by falsch
24 Feb 2012, 13:34
CMDB and linking hardware

Last post by anders « 24 Feb 2012, 09:16

by anders » 24 Feb 2012, 09:16

0 Replies

377 Views

Last post by anders
24 Feb 2012, 09:16
Translate merged ticket message

Last post by micshi « 24 Feb 2012, 03:36
Replies: 1
by Eraserhead » 24 Feb 2012, 02:25

1 Replies

1321 Views

Last post by micshi
24 Feb 2012, 03:36
One customer to many companies

Last post by jojo « 23 Feb 2012, 22:14
Replies: 1
by leandro_abilio » 23 Feb 2012, 19:50

1 Replies

676 Views

Last post by jojo
23 Feb 2012, 22:14
Add a custom field

Last post by pacal « 23 Feb 2012, 20:24
Replies: 2
by pacal » 22 Feb 2012, 18:53

2 Replies

1504 Views

Last post by pacal
23 Feb 2012, 20:24
Problems with statistics

Last post by jd_munoz « 23 Feb 2012, 15:41

by jd_munoz » 23 Feb 2012, 15:41

0 Replies

353 Views

Last post by jd_munoz
23 Feb 2012, 15:41
About otrs backup file in windows

Last post by Ann « 23 Feb 2012, 10:15

by Ann » 23 Feb 2012, 10:15

0 Replies

588 Views

Last post by Ann
23 Feb 2012, 10:15
OTRS for basic IT Asset management

Last post by yuri0001 « 23 Feb 2012, 10:13
Replies: 1
by desai_amogh » 23 Feb 2012, 09:39

1 Replies

3019 Views

Last post by yuri0001
23 Feb 2012, 10:13
[Solved] Show/Hide FreeTextField in Ticket information panel

Last post by LionelC « 23 Feb 2012, 09:39
Replies: 2
by LionelC » 22 Feb 2012, 18:01

2 Replies

1062 Views

Last post by LionelC
23 Feb 2012, 09:39
Script or mysql insert to merge tickets in the backend

Last post by Wolfgangf « 23 Feb 2012, 08:22
Replies: 2
by elupochi » 15 Feb 2012, 21:03

2 Replies

1103 Views

Last post by Wolfgangf
23 Feb 2012, 08:22
Survey module 2.1.1 error

Last post by Mydnyte « 23 Feb 2012, 01:36
Replies: 4
by sameer666 » 16 Feb 2012, 21:11

4 Replies

2683 Views

Last post by Mydnyte
23 Feb 2012, 01:36
[SOLVED] Survey no longer working after 3.1.1 update

Last post by Mydnyte « 23 Feb 2012, 01:10

by Mydnyte » 23 Feb 2012, 01:10

0 Replies

911 Views

Last post by Mydnyte
23 Feb 2012, 01:10

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