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Add Service as property for Generic Agent

Last post by lytespd « 12 Dec 2011, 16:35
Replies: 1
by lytespd » 08 Dec 2011, 20:11

1 Replies

702 Views

Last post by lytespd
12 Dec 2011, 16:35
watch option (subscribe) doesnt appear

Last post by yuri0001 « 12 Dec 2011, 12:58
Replies: 4
by hoberion » 09 Dec 2011, 14:54

4 Replies

2313 Views

Last post by yuri0001
12 Dec 2011, 12:58
How to filter Ticket Type for Customer based on groups?

Last post by lubos « 11 Dec 2011, 09:50
Replies: 5
by StefanoBoccanera » 10 Nov 2011, 20:09

5 Replies

3602 Views

Last post by lubos
11 Dec 2011, 09:50
GenericAgent email notifications

Last post by crythias « 10 Dec 2011, 14:53
Replies: 2
by VS-1 » 02 Dec 2011, 09:47

2 Replies

833 Views

Last post by crythias
10 Dec 2011, 14:53
Freetext field - line breaks or textarea block?

Last post by earwax « 09 Dec 2011, 19:09

by earwax » 09 Dec 2011, 19:09

0 Replies

1369 Views

Last post by earwax
09 Dec 2011, 19:09
New Article - change unread timeout

Last post by bin « 09 Dec 2011, 18:48

by bin » 09 Dec 2011, 18:48

0 Replies

799 Views

Last post by bin
09 Dec 2011, 18:48
Postmaster Filter Help [SOLVED]

Last post by netjess « 09 Dec 2011, 17:28
Replies: 6
by netjess » 09 Dec 2011, 16:26

6 Replies

1871 Views

Last post by netjess
09 Dec 2011, 17:28
to change admin e-mail

Last post by Marwain « 09 Dec 2011, 16:17
Replies: 5
by raibs » 24 Nov 2011, 07:25

5 Replies

2104 Views

Last post by Marwain
09 Dec 2011, 16:17
otrs.RebuildConfig.pl What does this do

Last post by crythias « 09 Dec 2011, 14:27
Replies: 3
by mgk » 08 Dec 2011, 14:01

3 Replies

2688 Views

Last post by crythias
09 Dec 2011, 14:27
Agent report - daily

Last post by brightrif « 09 Dec 2011, 10:49

by brightrif » 09 Dec 2011, 10:49

0 Replies

555 Views

Last post by brightrif
09 Dec 2011, 10:49
how to change the state of already closed ticket

Last post by crythias « 09 Dec 2011, 04:17
Replies: 1
by qazi1214 » 09 Dec 2011, 01:30

1 Replies

829 Views

Last post by crythias
09 Dec 2011, 04:17
Blue Vertical Lines in Ticket Body

Last post by jojo « 09 Dec 2011, 02:11
Replies: 3
by jfreeman2nc » 09 Dec 2011, 01:31

3 Replies

1346 Views

Last post by jojo
09 Dec 2011, 02:11
Personal Email Accounts Not Receiving Email from OTRS

Last post by jojo « 09 Dec 2011, 00:10
Replies: 5
by muscl3s » 08 Dec 2011, 03:09

5 Replies

2446 Views

Last post by jojo
09 Dec 2011, 00:10
Advice on customer database

Last post by Trav « 08 Dec 2011, 22:31

by Trav » 08 Dec 2011, 22:31

0 Replies

629 Views

Last post by Trav
08 Dec 2011, 22:31
Is it possible to route tickets using Dynamic Fields

Last post by Juggler « 08 Dec 2011, 18:53

by Juggler » 08 Dec 2011, 18:53

0 Replies

440 Views

Last post by Juggler
08 Dec 2011, 18:53
OTRS 3.0.10 BACKUP DOES NOT WORK...

Last post by qazi1214 « 08 Dec 2011, 18:37
Replies: 12
by qazi1214 » 05 Dec 2011, 20:58

12 Replies

4250 Views

Last post by qazi1214
08 Dec 2011, 18:37
How to backup otrs

Last post by qazi1214 « 08 Dec 2011, 18:28
Replies: 20
by qazi1214 » 23 Nov 2011, 21:43

20 Replies

12304 Views

Last post by qazi1214
08 Dec 2011, 18:28
Import standard_responses

Last post by crythias « 08 Dec 2011, 14:53
Replies: 1
by Organ_Lady » 08 Dec 2011, 12:37

1 Replies

424 Views

Last post by crythias
08 Dec 2011, 14:53
negative number of watched tickets

Last post by ferrosti « 08 Dec 2011, 13:25

by ferrosti » 08 Dec 2011, 13:25

0 Replies

518 Views

Last post by ferrosti
08 Dec 2011, 13:25
OTRS crashes after clicking the close button on the close

Last post by kishore « 08 Dec 2011, 13:06

by kishore » 08 Dec 2011, 13:06

0 Replies

1905 Views

Last post by kishore
08 Dec 2011, 13:06
How to make a fallback page for HTTP Basic Auth?

Last post by artjoms15 « 08 Dec 2011, 11:27

by artjoms15 » 08 Dec 2011, 11:27

0 Replies

574 Views

Last post by artjoms15
08 Dec 2011, 11:27
Restrict ticket type for customers

Last post by rebiscoul « 07 Dec 2011, 23:37
Replies: 1
by schaffel » 28 Nov 2011, 16:53

1 Replies

1725 Views

Last post by rebiscoul
07 Dec 2011, 23:37
[SOLVED] Workflow Issues - Permissions Viewing and Moving

Last post by jfreeman2nc « 07 Dec 2011, 23:17
Replies: 2
by jfreeman2nc » 07 Dec 2011, 18:46

2 Replies

926 Views

Last post by jfreeman2nc
07 Dec 2011, 23:17
Send message to Customer on closed ticket

Last post by crythias « 07 Dec 2011, 18:00
Replies: 1
by Marco_Almeida » 07 Dec 2011, 16:53

1 Replies

479 Views

Last post by crythias
07 Dec 2011, 18:00
Note obligatory & "my tickets" list

Last post by Marwain « 07 Dec 2011, 12:56

by Marwain » 07 Dec 2011, 12:56

0 Replies

619 Views

Last post by Marwain
07 Dec 2011, 12:56
Unable to send Change ActualStartTimeReached notification

Last post by StefanoBoccanera « 06 Dec 2011, 19:30
Replies: 1
by StefanoBoccanera » 06 Dec 2011, 13:43

1 Replies

1807 Views

Last post by StefanoBoccanera
06 Dec 2011, 19:30
Time Accounting; Special Days

Last post by netjess « 06 Dec 2011, 19:15

by netjess » 06 Dec 2011, 19:15

0 Replies

593 Views

Last post by netjess
06 Dec 2011, 19:15
ITSM not working with 3.0.11 for Windows - Need 3.1 version

Last post by jojo « 06 Dec 2011, 18:18
Replies: 1
by JohnQuays » 06 Dec 2011, 18:02

1 Replies

578 Views

Last post by jojo
06 Dec 2011, 18:18
Remove LDAP user login name

Last post by jfreeman2nc « 06 Dec 2011, 18:04
Replies: 3
by jfreeman2nc » 01 Dec 2011, 19:02

3 Replies

2161 Views

Last post by jfreeman2nc
06 Dec 2011, 18:04
non-utf-8, GPG encrypted mails cut off after umlauts

Last post by sec-mss « 06 Dec 2011, 16:49
Replies: 10
by sec-mss » 28 Oct 2011, 15:57

10 Replies

4303 Views

Last post by sec-mss
06 Dec 2011, 16:49
ITSM Time Accounting

Last post by netjess « 06 Dec 2011, 16:02
Replies: 7
by sshirodkar » 18 Oct 2011, 21:50

7 Replies

4271 Views

Last post by netjess
06 Dec 2011, 16:02
[ SOLVED ] No Ő and Ű in ArticleMailContent

Last post by silkgoat « 06 Dec 2011, 15:05
Replies: 2
by silkgoat » 05 Dec 2011, 18:55

2 Replies

926 Views

Last post by silkgoat
06 Dec 2011, 15:05
Display owner's Full Name for each ticket in Dashboard

Last post by santoshreddy_spy « 06 Dec 2011, 12:18
Replies: 5
by mshi » 18 Aug 2011, 02:55

5 Replies

4302 Views

Last post by santoshreddy_spy
06 Dec 2011, 12:18
ZZZAAuto.pm file issue

Last post by crythias « 06 Dec 2011, 11:30
Replies: 3
by shailesh » 05 Dec 2011, 15:30

3 Replies

1734 Views

Last post by crythias
06 Dec 2011, 11:30
OTRS3.1 Dynamic fields

Last post by icm3012 « 06 Dec 2011, 01:35
Replies: 2
by icm3012 » 06 Dec 2011, 01:08

2 Replies

1870 Views

Last post by icm3012
06 Dec 2011, 01:35
Every new ticket is closed

Last post by luciano « 05 Dec 2011, 22:08

by luciano » 05 Dec 2011, 22:08

0 Replies

538 Views

Last post by luciano
05 Dec 2011, 22:08
genericAgent send email to a specific adress

Last post by manikambalva « 05 Dec 2011, 20:05
Replies: 2
by manikambalva » 02 Dec 2011, 15:39

2 Replies

1259 Views

Last post by manikambalva
05 Dec 2011, 20:05
add customer name to open tickets in Dashboard

Last post by crythias « 05 Dec 2011, 19:59
Replies: 2
by aedwards » 28 Nov 2011, 12:27

2 Replies

755 Views

Last post by crythias
05 Dec 2011, 19:59
Users Unable to Change Their Passwords

Last post by chrissanders « 04 Dec 2011, 01:49

by chrissanders » 04 Dec 2011, 01:49

0 Replies

419 Views

Last post by chrissanders
04 Dec 2011, 01:49
New installation on CentOS 5.

Last post by monkebusiness « 03 Dec 2011, 18:20
Replies: 2
by bwbos » 06 Aug 2011, 11:58

2 Replies

2212 Views

Last post by monkebusiness
03 Dec 2011, 18:20
LDAP UserEmail invalid!!

Last post by crythias « 03 Dec 2011, 00:46
Replies: 3
by gutmensch » 02 Dec 2011, 19:32

3 Replies

1820 Views

Last post by crythias
03 Dec 2011, 00:46
Is Freetext possible in iPhone app

Last post by dwg « 03 Dec 2011, 00:20
Replies: 4
by dwg » 30 Jun 2011, 04:04

4 Replies

2570 Views

Last post by dwg
03 Dec 2011, 00:20
Open Ticket Customer Interface

Last post by crythias « 02 Dec 2011, 23:21
Replies: 2
by giociva » 02 Dec 2011, 22:06

2 Replies

784 Views

Last post by crythias
02 Dec 2011, 23:21
AutoResponse not delivered to some Customers

Last post by jojo « 02 Dec 2011, 17:14
Replies: 1
by robert_weber » 02 Dec 2011, 16:50

1 Replies

656 Views

Last post by jojo
02 Dec 2011, 17:14
Search&Define real customerId from sent e-mails

Last post by gmoraes « 02 Dec 2011, 16:00
Replies: 2
by gmoraes » 02 Dec 2011, 15:12

2 Replies

704 Views

Last post by gmoraes
02 Dec 2011, 16:00
How to re-open a ticket

Last post by KimmoJ « 02 Dec 2011, 15:18
Replies: 4
by pmartignier » 26 Apr 2010, 11:46

4 Replies

2670 Views

Last post by KimmoJ
02 Dec 2011, 15:18
Customer Identity on Customer Interface

Last post by schaffel « 01 Dec 2011, 17:19
Replies: 2
by mk4L » 01 Dec 2011, 11:21

2 Replies

986 Views

Last post by schaffel
01 Dec 2011, 17:19
Frequent POP3 Auth Fail

Last post by mustu « 01 Dec 2011, 15:15
Replies: 5
by mustu » 30 Nov 2011, 15:04

5 Replies

2434 Views

Last post by mustu
01 Dec 2011, 15:15
ITSM Notification: multiple condition for a notification?

Last post by StefanoBoccanera « 01 Dec 2011, 14:34

by StefanoBoccanera » 01 Dec 2011, 14:34

0 Replies

718 Views

Last post by StefanoBoccanera
01 Dec 2011, 14:34
Unable to load an article

Last post by HervE « 01 Dec 2011, 11:55
Replies: 12
by HervE » 22 Nov 2011, 11:45

12 Replies

3430 Views

Last post by HervE
01 Dec 2011, 11:55

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