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Ticket number format change

Last post by wurzel « 25 Apr 2025, 09:57
Replies: 2
by harift » 25 Apr 2025, 09:18

2 Replies

15389 Views

Last post by wurzel
25 Apr 2025, 09:57
Get readable processname in transitionAction?

Last post by shawnbeasley « 17 Apr 2025, 22:22
Replies: 1
by hkais » 29 Jan 2025, 11:14

1 Replies

47457 Views

Last post by shawnbeasley
17 Apr 2025, 22:22
Help configuring a tabbed interface with dropdowns to custom templates

Last post by shawnbeasley « 17 Apr 2025, 22:20
Replies: 1
by aMMgYrP » 29 Jan 2025, 20:58

1 Replies

38680 Views

Last post by shawnbeasley
17 Apr 2025, 22:20
Customer GUI help

Last post by shawnbeasley « 17 Apr 2025, 21:31
Replies: 1
by kobylevy » 11 Mar 2025, 18:12

1 Replies

38377 Views

Last post by shawnbeasley
17 Apr 2025, 21:31
not sending notifications

Last post by shawnbeasley « 17 Apr 2025, 20:16
Replies: 1
by user1 » 05 Mar 2025, 14:56

1 Replies

44004 Views

Last post by shawnbeasley
17 Apr 2025, 20:16
postmaster filters OR condition

Last post by root « 16 Apr 2025, 20:13
Replies: 2
by rajbps » 13 Apr 2025, 15:52

2 Replies

13750 Views

Last post by root
16 Apr 2025, 20:13
no Admin rights after new installation

Last post by PogoJoe « 15 Apr 2025, 08:57
Replies: 2
by PogoJoe » 15 Apr 2025, 07:39

2 Replies

13141 Views

Last post by PogoJoe
15 Apr 2025, 08:57
Configuring Azure Communication services for SMTP

Last post by beingbaban « 08 Apr 2025, 08:26
Replies: 1
by harift » 07 Apr 2025, 08:33

1 Replies

13583 Views

Last post by beingbaban
08 Apr 2025, 08:26
Znuny 7.1 Not Responding To FQDN

Last post by beingbaban « 08 Apr 2025, 08:17
Replies: 1
by monty1157 » 01 Apr 2025, 11:41

1 Replies

15080 Views

Last post by beingbaban
08 Apr 2025, 08:17
Search don't work on OTRS 6.0.15

Last post by beingbaban « 08 Apr 2025, 07:36
Replies: 2
by bootal » 01 Apr 2024, 10:29

2 Replies

18992 Views

Last post by beingbaban
08 Apr 2025, 07:36
Display values as a tree DynamicField Dropdown

Last post by Johannes « 07 Apr 2025, 17:20
Replies: 3
by hkais » 04 Apr 2025, 10:54

3 Replies

11997 Views

Last post by Johannes
07 Apr 2025, 17:20
Can't update 6.5.9-01 to 6.5.10-01 CentOS 7.9

Last post by morandini « 07 Apr 2025, 11:05
Replies: 9
by piotrusx » 25 Jul 2024, 13:14

9 Replies

22459 Views

Last post by morandini
07 Apr 2025, 11:05
Cannot Fetch Email from Sharedmailbox from Office365

Last post by skullz « 05 Apr 2025, 05:15
Replies: 2
by issupport » 26 Mar 2025, 18:20

2 Replies

30373 Views

Last post by skullz
05 Apr 2025, 05:15
Help adding Outlook account to SMTP/IMAP in Znuny – OAuth2 template issue

Last post by root « 04 Apr 2025, 16:43
Replies: 1
by helpmeplease » 04 Apr 2025, 13:55

1 Replies

12036 Views

Last post by root
04 Apr 2025, 16:43
Phone call inbound/outbound, visible for customer

Last post by finalbeta2 « 25 Mar 2025, 12:26
Replies: 2
by finalbeta2 » 19 Mar 2025, 12:38

2 Replies

34854 Views

Last post by finalbeta2
25 Mar 2025, 12:26
Slack Notifications

Last post by altinac « 21 Mar 2025, 22:46
Replies: 2
by altinac » 21 Mar 2025, 17:22

2 Replies

33313 Views

Last post by altinac
21 Mar 2025, 22:46
Search Issues in OTRS 6.0.15

Last post by Chris28 « 18 Mar 2025, 16:47
Replies: 1
by amosfuegel » 17 Mar 2025, 03:45

1 Replies

36108 Views

Last post by Chris28
18 Mar 2025, 16:47
AgentTicket Communication "Channel" not always available

Last post by TimOscarPOS « 11 Mar 2025, 10:54
Replies: 3
by TimOscarPOS » 10 Mar 2025, 09:04

3 Replies

35219 Views

Last post by TimOscarPOS
11 Mar 2025, 10:54
Dynamic statistic error while upgrade

Last post by Johannes « 06 Mar 2025, 22:08
Replies: 3
by beingbaban » 04 Mar 2025, 11:47

3 Replies

41011 Views

Last post by Johannes
06 Mar 2025, 22:08
wrong SLA solution time calculation

Last post by cauasousa « 06 Mar 2025, 15:19
Replies: 2
by cauasousa » 20 Feb 2025, 21:10

2 Replies

37017 Views

Last post by cauasousa
06 Mar 2025, 15:19
add series or country code to the ticket number

Last post by alexus « 05 Mar 2025, 17:15
Replies: 2
by HerberthVCGT » 05 Mar 2025, 16:04

2 Replies

36105 Views

Last post by alexus
05 Mar 2025, 17:15
Database Check stuck running initial web install - FIXED

Last post by beingbaban « 05 Mar 2025, 08:21
Replies: 7
by p3isys » 05 Jan 2022, 02:02

7 Replies

41290 Views

Last post by beingbaban
05 Mar 2025, 08:21
Upgrading Znuny from 7.0 to 7.1.3 issues

Last post by beingbaban « 04 Mar 2025, 10:28
Replies: 3
by hotkimchee » 28 Jan 2025, 11:02

3 Replies

35301 Views

Last post by beingbaban
04 Mar 2025, 10:28
Google oauth token administration

Last post by beingbaban « 04 Mar 2025, 10:22
Replies: 4
by beingbaban » 25 Feb 2025, 14:19

4 Replies

33365 Views

Last post by beingbaban
04 Mar 2025, 10:22
Migration from OTRS Znuny

Last post by wurzel « 02 Mar 2025, 10:22
Replies: 7
by kobylevy » 27 Feb 2025, 08:44

7 Replies

33396 Views

Last post by wurzel
02 Mar 2025, 10:22
ITSM repository not populating

Last post by beingbaban « 28 Feb 2025, 10:25
Replies: 8
by TSimmonsKSCS » 07 Apr 2023, 15:52

8 Replies

32009 Views

Last post by beingbaban
28 Feb 2025, 10:25
"Session invalid" after a few seconds (behind AWS ALB)

Last post by mmcgrath « 27 Feb 2025, 18:01
Replies: 2
by mmcgrath » 27 Feb 2025, 16:31

2 Replies

28605 Views

Last post by mmcgrath
27 Feb 2025, 18:01
ExternalTicketNumberRecognition and SMIME decryption

Last post by Snowmanko « 26 Feb 2025, 16:32
Replies: 2
by Snowmanko » 17 Feb 2025, 15:40

2 Replies

28058 Views

Last post by Snowmanko
26 Feb 2025, 16:32
Migrate from mySQL (mariaBD) to postgres - how?

Last post by gwarsow « 26 Feb 2025, 15:08
Replies: 10
by gwarsow » 09 Aug 2024, 12:58

10 Replies

38826 Views

Last post by gwarsow
26 Feb 2025, 15:08
Upgrade OTRS 5 to 6

Last post by artursampaio « 25 Feb 2025, 14:12
Replies: 11
by artursampaio » 20 Feb 2025, 16:25

11 Replies

41733 Views

Last post by artursampaio
25 Feb 2025, 14:12
Ticketcounter.log in OTRS 6?

Last post by Johannes « 24 Feb 2025, 20:41
Replies: 7
by BenceQS » 10 Apr 2019, 00:25

7 Replies

31480 Views

Last post by Johannes
24 Feb 2025, 20:41
OAuth2 token for "znuny365" has expired.

Last post by root « 20 Feb 2025, 17:02
Replies: 9
by FSF » 14 Feb 2025, 10:45

9 Replies

34860 Views

Last post by root
20 Feb 2025, 17:02
500 Internal Server Error on Customer Page while creating ticket with attachment

Last post by root « 20 Feb 2025, 12:51
Replies: 1
by iclaude » 19 Feb 2025, 21:18

1 Replies

27494 Views

Last post by root
20 Feb 2025, 12:51
OAuth and MultiSMTP

Last post by beingbaban « 19 Feb 2025, 14:18
Replies: 1
by beingbaban » 18 Feb 2025, 08:39

1 Replies

24998 Views

Last post by beingbaban
19 Feb 2025, 14:18
GenericInterfaceProvider-0 - DebugLog error: Summary: TicketSearch.AuthFail Data : TicketSearch: Authorization failing!.

Last post by root « 18 Feb 2025, 17:02
Replies: 3
by iclaude » 17 Feb 2025, 21:59

3 Replies

26048 Views

Last post by root
18 Feb 2025, 17:02
App password instead of google oauth in znuny/otrs

Last post by beingbaban « 18 Feb 2025, 08:23
Replies: 5
by beingbaban » 13 Feb 2025, 08:11

5 Replies

27411 Views

Last post by beingbaban
18 Feb 2025, 08:23
GenericAgent issue with event trigger TicketCreate

Last post by Snowmanko « 14 Feb 2025, 14:39
Replies: 10
by Snowmanko » 30 Jan 2025, 19:48

10 Replies

40466 Views

Last post by Snowmanko
14 Feb 2025, 14:39
S/MIME decryption options

Last post by Snowmanko « 14 Feb 2025, 14:37
Replies: 2
by Snowmanko » 11 Feb 2025, 17:03

2 Replies

26563 Views

Last post by Snowmanko
14 Feb 2025, 14:37
Error with --force-pid Argument in Maint::Ticket::FulltextIndexRebuildWorker

Last post by orucov47 « 14 Feb 2025, 13:13
Replies: 2
by orucov47 » 14 Feb 2025, 11:27

2 Replies

25470 Views

Last post by orucov47
14 Feb 2025, 13:13
Bug with Process UIs? if validation fails transistion triggered?

Last post by Johannes « 09 Feb 2025, 18:51
Replies: 2
by hkais » 05 Feb 2025, 13:40

2 Replies

32526 Views

Last post by Johannes
09 Feb 2025, 18:51
Dynamic / Custom Fields for Queues?

Last post by Johannes « 09 Feb 2025, 18:48
Replies: 5
by hkais » 21 Jan 2025, 12:28

5 Replies

29369 Views

Last post by Johannes
09 Feb 2025, 18:48
OTRS is not creating tickets from all configured mailboxes

Last post by iclaude « 06 Feb 2025, 18:11
Replies: 4
by iclaude » 16 Jan 2025, 09:26

4 Replies

30764 Views

Last post by iclaude
06 Feb 2025, 18:11
New Agents

Last post by Chris28 « 03 Feb 2025, 10:52
Replies: 7
by MattRhenus » 20 Sep 2024, 10:41

7 Replies

33001 Views

Last post by Chris28
03 Feb 2025, 10:52
ACL for Action Dialog

Last post by root « 21 Jan 2025, 20:22
Replies: 3
by dsekelybrs » 15 Nov 2024, 21:42

3 Replies

27107 Views

Last post by root
21 Jan 2025, 20:22
export / display effective permissions of all agents on all groups

Last post by hkais « 21 Jan 2025, 16:26
Replies: 3
by decoudam » 16 Jan 2025, 11:46

3 Replies

28108 Views

Last post by hkais
21 Jan 2025, 16:26
Bind must be completed on the connection

Last post by cgl « 10 Jan 2025, 20:28
Replies: 3
by pbkessler » 07 Jun 2016, 08:22

3 Replies

30062 Views

Last post by cgl
10 Jan 2025, 20:28
Calendar Feature integration with external Cals?

Last post by hkais « 30 Dec 2024, 11:31

by hkais » 30 Dec 2024, 11:31

0 Replies

43127 Views

Last post by hkais
30 Dec 2024, 11:31
Variables unclear on processes

Last post by skullz « 16 Dec 2024, 14:43
Replies: 1
by hkais » 13 Dec 2024, 17:17

1 Replies

28381 Views

Last post by skullz
16 Dec 2024, 14:43
Intergrating Tactical RMM into Znuny

Last post by hkais « 13 Dec 2024, 17:25
Replies: 1
by nplatt » 17 Sep 2024, 13:06

1 Replies

30753 Views

Last post by hkais
13 Dec 2024, 17:25
Close ticket timestamp on Customer Portal

Last post by skullz « 11 Dec 2024, 14:53
Replies: 5
by assassIn » 03 Dec 2024, 11:28

5 Replies

30683 Views

Last post by skullz
11 Dec 2024, 14:53

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