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FreeText/Dynamic Field for a specific Queue on close ticket?

Last post by ZoltanBiro « 25 Jun 2013, 10:08
Replies: 3
by ZoltanBiro » 21 Jun 2013, 14:12

3 Replies

1985 Views

Last post by ZoltanBiro
25 Jun 2013, 10:08
FAQ Ratings on Frontend Overview

Last post by aolgin « 25 Jun 2013, 00:11

by aolgin » 25 Jun 2013, 00:11

0 Replies

536 Views

Last post by aolgin
25 Jun 2013, 00:11
Follow up e-mail to Customer

Last post by tellesmg « 24 Jun 2013, 20:40
Replies: 10
by tellesmg » 21 Jun 2013, 21:18

10 Replies

4155 Views

Last post by tellesmg
24 Jun 2013, 20:40
Fetching mails

Last post by reneeb « 24 Jun 2013, 18:05
Replies: 1
by Exyza » 24 Jun 2013, 12:00

1 Replies

511 Views

Last post by reneeb
24 Jun 2013, 18:05
At what time will an escalation mail be send?

Last post by rbraat « 24 Jun 2013, 17:11

by rbraat » 24 Jun 2013, 17:11

0 Replies

358 Views

Last post by rbraat
24 Jun 2013, 17:11
Agent escalation messages visible in customer portal

Last post by rbraat « 24 Jun 2013, 17:01
Replies: 5
by rbraat » 05 Jun 2013, 18:04

5 Replies

1023 Views

Last post by rbraat
24 Jun 2013, 17:01
Can't change owner or add internal note

Last post by Frippe « 24 Jun 2013, 15:29

by Frippe » 24 Jun 2013, 15:29

0 Replies

696 Views

Last post by Frippe
24 Jun 2013, 15:29
[SOLVED] LDAP backend configuration

Last post by philippech « 24 Jun 2013, 14:30
Replies: 9
by philippech » 21 Jun 2013, 18:31

9 Replies

5286 Views

Last post by philippech
24 Jun 2013, 14:30
Issue when send email from iPad

Last post by levante27 « 24 Jun 2013, 13:20
Replies: 5
by levante27 » 20 Jun 2013, 15:32

5 Replies

1156 Views

Last post by levante27
24 Jun 2013, 13:20
Double mail to agent every ticket creation

Last post by luciosan73 « 24 Jun 2013, 09:28
Replies: 13
by luciosan73 » 10 Jun 2013, 11:49

13 Replies

6173 Views

Last post by luciosan73
24 Jun 2013, 09:28
Always redirected to Time accounting edit page.

Last post by henryk « 24 Jun 2013, 04:32
Replies: 4
by henryk » 21 Jun 2013, 09:03

4 Replies

782 Views

Last post by henryk
24 Jun 2013, 04:32
Any dynamic variables available in stats output?

Last post by troffasky « 23 Jun 2013, 15:52

by troffasky » 23 Jun 2013, 15:52

0 Replies

832 Views

Last post by troffasky
23 Jun 2013, 15:52
upgrading 3.0.11 -> 3.1.17 w/ mysql upgrade

Last post by sgw « 23 Jun 2013, 11:28
Replies: 2
by sgw » 21 Jun 2013, 19:00

2 Replies

2220 Views

Last post by sgw
23 Jun 2013, 11:28
new ticket via email

Last post by KlausNehrer « 22 Jun 2013, 14:18
Replies: 1
by sebdar » 19 Jun 2013, 17:29

1 Replies

544 Views

Last post by KlausNehrer
22 Jun 2013, 14:18
Stats similar to dashboard 7 days stats

Last post by crythias « 21 Jun 2013, 17:47
Replies: 15
by kishore » 07 Dec 2011, 14:02

15 Replies

11676 Views

Last post by crythias
21 Jun 2013, 17:47
Customer ticket Body

Last post by sebdar « 21 Jun 2013, 16:56
Replies: 6
by sebdar » 21 Jun 2013, 12:51

6 Replies

1595 Views

Last post by sebdar
21 Jun 2013, 16:56
Numbers of ticket on a graph-pie

Last post by Plume « 21 Jun 2013, 14:25
Replies: 3
by Plume » 17 Jun 2013, 10:16

3 Replies

1376 Views

Last post by Plume
21 Jun 2013, 14:25
Otrs not fill up e-mail header To

Last post by gorgio49 « 21 Jun 2013, 13:20

by gorgio49 » 21 Jun 2013, 13:20

0 Replies

286 Views

Last post by gorgio49
21 Jun 2013, 13:20
(SOLVED) Mails are not being auto-fetched! Cron broken?

Last post by bayerex « 21 Jun 2013, 11:21
Replies: 4
by bayerex » 20 Jun 2013, 21:17

4 Replies

2650 Views

Last post by bayerex
21 Jun 2013, 11:21
New installation, no cron jobs listed. [solved]

Last post by jostafew « 20 Jun 2013, 18:30
Replies: 2
by jostafew » 20 Jun 2013, 01:21

2 Replies

578 Views

Last post by jostafew
20 Jun 2013, 18:30
[SOLVED] Remove customer information on phone call

Last post by dcorbera « 20 Jun 2013, 15:48
Replies: 2
by dcorbera » 20 Jun 2013, 13:00

2 Replies

872 Views

Last post by dcorbera
20 Jun 2013, 15:48
ticket preview question

Last post by NTHuser « 20 Jun 2013, 14:59

by NTHuser » 20 Jun 2013, 14:59

0 Replies

498 Views

Last post by NTHuser
20 Jun 2013, 14:59
[SOLVED] Customer view ticket (error)

Last post by immaBeans « 20 Jun 2013, 07:42
Replies: 7
by immaBeans » 06 Jun 2013, 03:36

7 Replies

2429 Views

Last post by immaBeans
20 Jun 2013, 07:42
Customer can change his own data and access Download Portal

Last post by crythias « 20 Jun 2013, 02:40
Replies: 3
by rudwolf » 04 Jun 2013, 12:28

3 Replies

1246 Views

Last post by crythias
20 Jun 2013, 02:40
Error: Email already exists!

Last post by Sophy978 « 19 Jun 2013, 22:43
Replies: 1
by Sophy978 » 19 Jun 2013, 19:52

1 Replies

1283 Views

Last post by Sophy978
19 Jun 2013, 22:43
1 to many data capture and reporting

Last post by Sophy978 « 19 Jun 2013, 19:27
Replies: 2
by Sophy978 » 19 Jun 2013, 18:29

2 Replies

1296 Views

Last post by Sophy978
19 Jun 2013, 19:27
[SOLVED] Remove 'To:' Option Customer

Last post by stuartb55 « 19 Jun 2013, 16:09
Replies: 2
by stuartb55 » 19 Jun 2013, 15:41

2 Replies

580 Views

Last post by stuartb55
19 Jun 2013, 16:09
Notifications and Queues.

Last post by maxbrownmax « 19 Jun 2013, 15:27
Replies: 2
by maxbrownmax » 18 Jun 2013, 22:52

2 Replies

911 Views

Last post by maxbrownmax
19 Jun 2013, 15:27
how to subqueues ?

Last post by crythias « 19 Jun 2013, 14:32
Replies: 2
by tookie009 » 17 Jun 2013, 17:02

2 Replies

995 Views

Last post by crythias
19 Jun 2013, 14:32
Edit PDF output to add dynamic field

Last post by crythias « 19 Jun 2013, 14:28
Replies: 4
by shivendra » 15 Jun 2013, 11:14

4 Replies

2037 Views

Last post by crythias
19 Jun 2013, 14:28
how to remove a tab

Last post by pensions2c « 19 Jun 2013, 08:09
Replies: 2
by pensions2c » 18 Jun 2013, 10:42

2 Replies

1088 Views

Last post by pensions2c
19 Jun 2013, 08:09
Migrate RT to OTRS 3.2.7

Last post by wurzel « 18 Jun 2013, 23:16
Replies: 2
by lucashpc » 12 Jun 2013, 16:12

2 Replies

1192 Views

Last post by wurzel
18 Jun 2013, 23:16
Adding X-Confirm-Reading-To to outbound messages

Last post by dland « 18 Jun 2013, 22:17

by dland » 18 Jun 2013, 22:17

0 Replies

625 Views

Last post by dland
18 Jun 2013, 22:17
[itsm] Link Config Item to an Agent

Last post by galindro « 18 Jun 2013, 00:13
Replies: 12
by LionelC » 23 Aug 2011, 08:31

12 Replies

10870 Views

Last post by galindro
18 Jun 2013, 00:13
Package Manager

Last post by aguijarro « 17 Jun 2013, 23:26
Replies: 2
by aguijarro » 17 Jun 2013, 20:08

2 Replies

730 Views

Last post by aguijarro
17 Jun 2013, 23:26
External email ticket opening / closing

Last post by crythias « 17 Jun 2013, 20:45
Replies: 13
by iztok » 14 Feb 2011, 10:05

13 Replies

9545 Views

Last post by crythias
17 Jun 2013, 20:45
Windows 2.4.5 Upgrade to 3.2

Last post by TimGuyUK « 17 Jun 2013, 18:32
Replies: 2
by TimGuyUK » 05 Jun 2013, 10:30

2 Replies

580 Views

Last post by TimGuyUK
17 Jun 2013, 18:32
RFCs in customer frontend

Last post by Kris « 17 Jun 2013, 16:26
Replies: 1
by Kris » 12 Jun 2013, 11:18

1 Replies

1000 Views

Last post by Kris
17 Jun 2013, 16:26
Add queue name to ticket overview

Last post by pituca « 17 Jun 2013, 16:06
Replies: 2
by pituca » 16 Jun 2013, 04:02

2 Replies

753 Views

Last post by pituca
17 Jun 2013, 16:06
Agent's reminder "PendingReminder"

Last post by crythias « 17 Jun 2013, 14:16
Replies: 1
by BorisStankov » 17 Jun 2013, 08:22

1 Replies

999 Views

Last post by crythias
17 Jun 2013, 14:16
How to add report info to WO agent notification

Last post by pituca « 15 Jun 2013, 23:52

by pituca » 15 Jun 2013, 23:52

0 Replies

597 Views

Last post by pituca
15 Jun 2013, 23:52
restoring otrs gives headache

Last post by shivendra « 15 Jun 2013, 13:42
Replies: 12
by shivendra » 03 Apr 2013, 06:40

12 Replies

9502 Views

Last post by shivendra
15 Jun 2013, 13:42
(SOLVED) Hide priority from customer print outs?

Last post by bayerex « 14 Jun 2013, 19:00
Replies: 2
by bayerex » 13 Jun 2013, 20:58

2 Replies

2102 Views

Last post by bayerex
14 Jun 2013, 19:00
No attachment on closing ticket

Last post by milton2013 « 14 Jun 2013, 18:45
Replies: 3
by milton2013 » 13 Jun 2013, 16:14

3 Replies

942 Views

Last post by milton2013
14 Jun 2013, 18:45
OTRS stopped sending BCC mail

Last post by pakirby « 14 Jun 2013, 17:04

by pakirby » 14 Jun 2013, 17:04

0 Replies

799 Views

Last post by pakirby
14 Jun 2013, 17:04
About the message of "comment" in CMDB history view

Last post by tankwan3000 « 14 Jun 2013, 16:44
Replies: 2
by tankwan3000 » 14 Jun 2013, 04:30

2 Replies

738 Views

Last post by tankwan3000
14 Jun 2013, 16:44
How can link priority and SLA

Last post by crythias « 14 Jun 2013, 14:54
Replies: 2
by dcorbera » 14 Jun 2013, 14:29

2 Replies

1031 Views

Last post by crythias
14 Jun 2013, 14:54
[SOLVED] custom.pm not found error

Last post by dcorbera « 14 Jun 2013, 14:01
Replies: 2
by dcorbera » 14 Jun 2013, 12:56

2 Replies

1190 Views

Last post by dcorbera
14 Jun 2013, 14:01
New Mail id

Last post by Harikumar « 14 Jun 2013, 11:58
Replies: 3
by Harikumar » 14 Jun 2013, 10:06

3 Replies

1977 Views

Last post by Harikumar
14 Jun 2013, 11:58
Any notification

Last post by solairion « 14 Jun 2013, 10:43

by solairion » 14 Jun 2013, 10:43

0 Replies

501 Views

Last post by solairion
14 Jun 2013, 10:43

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