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Kunden automatisch einer Queue zuordnen

Last post by renee « 22 Jul 2011, 21:28
Replies: 2
by sethonator » 20 Jul 2011, 10:40

2 Replies

2322 Views

Last post by renee
22 Jul 2011, 21:28
Textfeld soll kein Pflichtfeld sein

Last post by Alexx « 22 Jul 2011, 08:21
Replies: 3
by Alexx » 13 Jul 2011, 11:17

3 Replies

1354 Views

Last post by Alexx
22 Jul 2011, 08:21
Fehlermeldung im 3.02 nach Umstellung von 2.27

Last post by luluxiu « 22 Jul 2011, 02:49
Replies: 17
by HtHNightwolf » 24 Nov 2010, 16:29

17 Replies

10035 Views

Last post by luluxiu
22 Jul 2011, 02:49
OTRS::ITSM Release-Praxis

Last post by jojo « 21 Jul 2011, 18:55
Replies: 3
by bastelix » 20 Jul 2011, 23:37

3 Replies

1090 Views

Last post by jojo
21 Jul 2011, 18:55
Anzahl der angezeigten Tickets erhöhen, Priorität

Last post by renee « 21 Jul 2011, 17:56
Replies: 1
by libx64 » 21 Jul 2011, 10:09

1 Replies

809 Views

Last post by renee
21 Jul 2011, 17:56
CMDB Verbindung CI - Customer

Last post by sibax « 21 Jul 2011, 17:37

by sibax » 21 Jul 2011, 17:37

0 Replies

482 Views

Last post by sibax
21 Jul 2011, 17:37
Eskalationsmail an Kunde

Last post by renee « 21 Jul 2011, 16:20
Replies: 1
by grosmar » 21 Jul 2011, 10:21

1 Replies

840 Views

Last post by renee
21 Jul 2011, 16:20
opm paketerstellung ?!

Last post by renee « 21 Jul 2011, 16:17
Replies: 5
by dizastar » 20 Jul 2011, 20:51

5 Replies

2341 Views

Last post by renee
21 Jul 2011, 16:17
Ticket View: Spalten Customizen

Last post by ollz « 21 Jul 2011, 11:36
Replies: 1
by ccamel » 27 Jun 2011, 10:18

1 Replies

1460 Views

Last post by ollz
21 Jul 2011, 11:36
Mail delivery failed / Illegal mix of collations

Last post by jreno « 20 Jul 2011, 23:57
Replies: 2
by jreno » 20 Jul 2011, 20:54

2 Replies

2239 Views

Last post by jreno
20 Jul 2011, 23:57
Probleme beim Anlegen eines Agenten

Last post by Kayaro « 20 Jul 2011, 19:15
Replies: 4
by Kayaro » 20 Jul 2011, 15:13

4 Replies

1540 Views

Last post by Kayaro
20 Jul 2011, 19:15
Benachrichtigung an ALLE involvierten Agenten

Last post by KhaledBlah « 20 Jul 2011, 17:09
Replies: 3
by brndhfmnn » 25 May 2011, 14:16

3 Replies

2331 Views

Last post by KhaledBlah
20 Jul 2011, 17:09
link_relation

Last post by renee « 20 Jul 2011, 15:47
Replies: 1
by laermtot » 06 Jul 2011, 17:07

1 Replies

1351 Views

Last post by renee
20 Jul 2011, 15:47
Löschen von Katalog-Einträgen/Klassem

Last post by renee « 20 Jul 2011, 15:44
Replies: 2
by laermtot » 13 Jul 2011, 17:21

2 Replies

1280 Views

Last post by renee
20 Jul 2011, 15:44
MY SQL Datenbank öffnen

Last post by Otrs_user1 « 20 Jul 2011, 15:28
Replies: 2
by Otrs_user1 » 20 Jul 2011, 15:13

2 Replies

1101 Views

Last post by Otrs_user1
20 Jul 2011, 15:28
Eine Seite zum Customer und Public Bereich hinzufügen?

Last post by eurofunk « 20 Jul 2011, 13:40
Replies: 1
by Samifighter » 11 Jul 2011, 10:51

1 Replies

533 Views

Last post by eurofunk
20 Jul 2011, 13:40
Berechtigung auf Kundendatenbank

Last post by dma976 « 20 Jul 2011, 12:41

by dma976 » 20 Jul 2011, 12:41

0 Replies

807 Views

Last post by dma976
20 Jul 2011, 12:41
Ticket Betreff wird nicht "OTRS-weit" geändert

Last post by sroscher « 20 Jul 2011, 12:05
Replies: 3
by sroscher » 28 Jun 2011, 12:19

3 Replies

1652 Views

Last post by sroscher
20 Jul 2011, 12:05
Cronjob läuft nicht auf OpenSuse 11.2

Last post by ferrosti « 20 Jul 2011, 10:45
Replies: 35
by startknopf » 23 Nov 2009, 09:22

35 Replies

16552 Views

Last post by ferrosti
20 Jul 2011, 10:45
Dashboard Übersicht filtern

Last post by sethonator « 20 Jul 2011, 10:44

by sethonator » 20 Jul 2011, 10:44

0 Replies

572 Views

Last post by sethonator
20 Jul 2011, 10:44
Generic Agent: ToDo Liste (Ticket) schliessen

Last post by garwen « 19 Jul 2011, 15:50
Replies: 1
by garwen » 19 Jul 2011, 08:43

1 Replies

1462 Views

Last post by garwen
19 Jul 2011, 15:50
Beim Antworten autmatisch PGP verschlüsseln

Last post by mape « 19 Jul 2011, 14:50

by mape » 19 Jul 2011, 14:50

0 Replies

572 Views

Last post by mape
19 Jul 2011, 14:50
ACL Frage

Last post by raoul1638 « 19 Jul 2011, 10:42

by raoul1638 » 19 Jul 2011, 10:42

0 Replies

865 Views

Last post by raoul1638
19 Jul 2011, 10:42
Änderung des Ticket Status nach Erstellung eines Tickets

Last post by tipi « 19 Jul 2011, 09:13
Replies: 1
by tipi » 18 Jul 2011, 13:31

1 Replies

508 Views

Last post by tipi
19 Jul 2011, 09:13
SMS Versand bei eingehendem Ticket

Last post by jojo « 19 Jul 2011, 08:21
Replies: 1
by milon » 19 Jul 2011, 07:46

1 Replies

1210 Views

Last post by jojo
19 Jul 2011, 08:21
ArticleFreeText als Pflichtfeld

Last post by BIG_jan « 18 Jul 2011, 16:27

by BIG_jan » 18 Jul 2011, 16:27

0 Replies

876 Views

Last post by BIG_jan
18 Jul 2011, 16:27
Statistik mit LDAP Attributen

Last post by ct78 « 18 Jul 2011, 13:57

by ct78 » 18 Jul 2011, 13:57

0 Replies

666 Views

Last post by ct78
18 Jul 2011, 13:57
Mails aus bestimmten Ordner des Postfaches abholen

Last post by Wolfgangf « 18 Jul 2011, 13:32
Replies: 2
by libx64 » 15 Jul 2011, 15:44

2 Replies

1147 Views

Last post by Wolfgangf
18 Jul 2011, 13:32
Anhänge werden nicht weiter geleitet

Last post by Wolfgangf « 18 Jul 2011, 13:25
Replies: 1
by bigblue2010 » 18 Jul 2011, 09:28

1 Replies

891 Views

Last post by Wolfgangf
18 Jul 2011, 13:25
OTRS::ITSM 3.04 Exchange-Mail Account einbinden

Last post by Wolfgangf « 18 Jul 2011, 13:22
Replies: 1
by dblum » 18 Jul 2011, 10:58

1 Replies

1335 Views

Last post by Wolfgangf
18 Jul 2011, 13:22
Umfragemodul (Survey) nicht vollständig Mehrsprachig

Last post by Artnessde « 18 Jul 2011, 08:58
Replies: 4
by Artnessde » 05 Jul 2011, 15:22

4 Replies

2092 Views

Last post by Artnessde
18 Jul 2011, 08:58
replyto ist leer bei auto response

Last post by jojo « 16 Jul 2011, 10:13
Replies: 1
by Lorsch » 16 Jul 2011, 00:08

1 Replies

591 Views

Last post by jojo
16 Jul 2011, 10:13
kleinere Probleme mit OTRS 3.0.9

Last post by libx64 « 15 Jul 2011, 15:10
Replies: 4
by libx64 » 15 Jul 2011, 14:29

4 Replies

1053 Views

Last post by libx64
15 Jul 2011, 15:10
ITSM Config Item in der Ticket Suche

Last post by martinh « 15 Jul 2011, 14:44

by martinh » 15 Jul 2011, 14:44

0 Replies

667 Views

Last post by martinh
15 Jul 2011, 14:44
Externe Notiz

Last post by Lesrac « 15 Jul 2011, 11:52
Replies: 4
by marshen » 11 Jul 2011, 18:22

4 Replies

1810 Views

Last post by Lesrac
15 Jul 2011, 11:52
CI's logisch verknüpfen

Last post by laermtot « 15 Jul 2011, 09:43
Replies: 1
by augsburg_dev » 16 Dec 2010, 12:02

1 Replies

1116 Views

Last post by laermtot
15 Jul 2011, 09:43
Zeiteinheiten pro Kunde auslesen

Last post by TIS-GE « 14 Jul 2011, 15:24
Replies: 2
by Kscope » 21 Sep 2007, 14:11

2 Replies

1524 Views

Last post by TIS-GE
14 Jul 2011, 15:24
SOLVED Email anstatt KundenID in AgentTicketOverviewSmall

Last post by wol « 14 Jul 2011, 15:12
Replies: 2
by wol » 08 Jul 2011, 08:27

2 Replies

1211 Views

Last post by wol
14 Jul 2011, 15:12
Email bei Erinnerung an den Agent, der Ticketbesitzer ist

Last post by wiseguy « 14 Jul 2011, 14:52
Replies: 2
by wiseguy » 14 Jul 2011, 11:59

2 Replies

1448 Views

Last post by wiseguy
14 Jul 2011, 14:52
Kunden<->Ticketzugehörigkeit verändern

Last post by jojo « 14 Jul 2011, 14:06
Replies: 1
by wiseguy » 14 Jul 2011, 11:48

1 Replies

923 Views

Last post by jojo
14 Jul 2011, 14:06
Rubrik "Neue Tickets" soll nur unzugeordnete Tickets zeigen

Last post by wiseguy « 14 Jul 2011, 13:23

by wiseguy » 14 Jul 2011, 13:23

0 Replies

664 Views

Last post by wiseguy
14 Jul 2011, 13:23
Benachrichtigung für alle Agenten auch bei "locked Tickets"

Last post by KhaledBlah « 14 Jul 2011, 12:40

by KhaledBlah » 14 Jul 2011, 12:40

0 Replies

952 Views

Last post by KhaledBlah
14 Jul 2011, 12:40
Support Assessment reinstall nötig

Last post by AndyL « 14 Jul 2011, 09:27
Replies: 1
by AndyL » 07 Jul 2011, 11:57

1 Replies

1183 Views

Last post by AndyL
14 Jul 2011, 09:27
Ticket -> Inhalt -> alles von "System" ausblenden

Last post by Lesrac « 13 Jul 2011, 14:11
Replies: 2
by mindflash » 24 Feb 2009, 16:14

2 Replies

1387 Views

Last post by Lesrac
13 Jul 2011, 14:11
Mehrere Queue's hinzufügen

Last post by ferrosti « 13 Jul 2011, 12:17
Replies: 1
by Otrs_user1 » 13 Jul 2011, 11:23

1 Replies

864 Views

Last post by ferrosti
13 Jul 2011, 12:17
Ältesten Artikel in Large Ticket-Übersicht anzeigen

Last post by ulifrehner « 13 Jul 2011, 11:18

by ulifrehner » 13 Jul 2011, 11:18

0 Replies

703 Views

Last post by ulifrehner
13 Jul 2011, 11:18
Mailadresse, über die OTRS den Agents Nachrichten sendet

Last post by wiseguy « 13 Jul 2011, 10:19

by wiseguy » 13 Jul 2011, 10:19

0 Replies

750 Views

Last post by wiseguy
13 Jul 2011, 10:19
Ticket wird automatisch geschlossen bei Kundenantwort

Last post by winex « 12 Jul 2011, 22:40
Replies: 5
by winex » 11 Jul 2011, 16:13

5 Replies

1024 Views

Last post by winex
12 Jul 2011, 22:40
OTRS Performance LDAP-Abfragen

Last post by jojo « 12 Jul 2011, 15:03
Replies: 4
by lokalhorst » 12 Jul 2011, 12:13

4 Replies

1652 Views

Last post by jojo
12 Jul 2011, 15:03
Automatisierte Zusammenfassung?

Last post by crash « 12 Jul 2011, 13:55

by crash » 12 Jul 2011, 13:55

0 Replies

405 Views

Last post by crash
12 Jul 2011, 13:55

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