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Update to OTRS helpdesk 3.1.11 breaks Firefox support

Last post by Kathleen61 « 22 Oct 2012, 00:33
Replies: 9
by Arno » 16 Oct 2012, 23:33

9 Replies

1829 Views

Last post by Kathleen61
22 Oct 2012, 00:33
connect OTRS with OA

Last post by BrianYin « 20 Oct 2012, 02:28
Replies: 5
by BrianYin » 19 Oct 2012, 04:19

5 Replies

3328 Views

Last post by BrianYin
20 Oct 2012, 02:28
Conditional fields in ticket form

Last post by leo5nidas « 19 Oct 2012, 19:05
Replies: 2
by leo5nidas » 16 Oct 2012, 14:47

2 Replies

1140 Views

Last post by leo5nidas
19 Oct 2012, 19:05
Event Notifications not sending out

Last post by crythias « 19 Oct 2012, 14:20
Replies: 7
by PeterB » 18 Oct 2012, 09:55

7 Replies

1066 Views

Last post by crythias
19 Oct 2012, 14:20
Some of the emails arent reaching otrs

Last post by waelkd « 19 Oct 2012, 11:14
Replies: 6
by waelkd » 15 Oct 2012, 14:44

6 Replies

1937 Views

Last post by waelkd
19 Oct 2012, 11:14
Questions regarding backups on Windows XP

Last post by jojo « 19 Oct 2012, 10:32
Replies: 14
by Burori » 06 Sep 2011, 18:49

14 Replies

6314 Views

Last post by jojo
19 Oct 2012, 10:32
OTRS auto filter ticket

Last post by ipguy « 19 Oct 2012, 07:15
Replies: 7
by oscar » 08 Aug 2011, 12:38

7 Replies

5531 Views

Last post by ipguy
19 Oct 2012, 07:15
How to change the location of freetexts on new phonetickets?

Last post by yuri0001 « 19 Oct 2012, 06:22
Replies: 3
by guillo » 19 Jun 2012, 22:22

3 Replies

2102 Views

Last post by yuri0001
19 Oct 2012, 06:22
Poor performance when creating new phone tickets, OTRS 3.1.1

Last post by ccummings « 19 Oct 2012, 00:23
Replies: 11
by ccummings » 15 Oct 2012, 20:36

11 Replies

4887 Views

Last post by ccummings
19 Oct 2012, 00:23
OTRS Iphone App Queues Visibility

Last post by jreno « 18 Oct 2012, 17:58
Replies: 2
by jreno » 18 Oct 2012, 16:23

2 Replies

1267 Views

Last post by jreno
18 Oct 2012, 17:58
Filters on Tickets view in Agent Dashboard

Last post by StefaniaS « 18 Oct 2012, 09:33
Replies: 1
by StefaniaS » 09 Oct 2012, 17:00

1 Replies

822 Views

Last post by StefaniaS
18 Oct 2012, 09:33
Dynamic Fields not associated with ticket?

Last post by yuri0001 « 18 Oct 2012, 06:25
Replies: 2
by ccummings » 17 Oct 2012, 20:14

2 Replies

1949 Views

Last post by yuri0001
18 Oct 2012, 06:25
BUG: FAQ search results (from new phone), not found error

Last post by ccummings « 17 Oct 2012, 19:38
Replies: 1
by ccummings » 06 Sep 2012, 18:59

1 Replies

1832 Views

Last post by ccummings
17 Oct 2012, 19:38
Issue using Autohotkey

Last post by jojo « 17 Oct 2012, 16:37
Replies: 3
by Jill Meyer » 20 Sep 2012, 13:57

3 Replies

1546 Views

Last post by jojo
17 Oct 2012, 16:37
Notification Events: Possible to set mail headers?

Last post by Rmack09 « 17 Oct 2012, 16:25
Replies: 7
by shostakovich » 08 Aug 2011, 11:54

7 Replies

6614 Views

Last post by Rmack09
17 Oct 2012, 16:25
Tickets that need to be answered list?

Last post by Wormsek « 17 Oct 2012, 13:43
Replies: 2
by Wormsek » 16 Oct 2012, 09:57

2 Replies

825 Views

Last post by Wormsek
17 Oct 2012, 13:43
Customer ID's

Last post by crythias « 17 Oct 2012, 13:43
Replies: 3
by Dimmizer » 17 Oct 2012, 00:06

3 Replies

1344 Views

Last post by crythias
17 Oct 2012, 13:43
Linking CI compulsory with ITSM

Last post by Nikorag « 17 Oct 2012, 13:19

by Nikorag » 17 Oct 2012, 13:19

0 Replies

312 Views

Last post by Nikorag
17 Oct 2012, 13:19
Wrong result in stats (ITSMChange Count Changes)

Last post by mawi « 17 Oct 2012, 11:37

by mawi » 17 Oct 2012, 11:37

0 Replies

688 Views

Last post by mawi
17 Oct 2012, 11:37
how to remove customeruser from some service via web service

Last post by denbagusjkt « 17 Oct 2012, 11:08
Replies: 2
by denbagusjkt » 17 Oct 2012, 06:19

2 Replies

1842 Views

Last post by denbagusjkt
17 Oct 2012, 11:08
How to enable customer's phone field?

Last post by yuri0001 « 17 Oct 2012, 06:13
Replies: 15
by firebolt » 16 Oct 2012, 06:08

15 Replies

8562 Views

Last post by yuri0001
17 Oct 2012, 06:13
[SOLVED]Linux Multiple email address exchange

Last post by fritzfreund « 16 Oct 2012, 20:30
Replies: 3
by fritzfreund » 16 Oct 2012, 19:32

3 Replies

1613 Views

Last post by fritzfreund
16 Oct 2012, 20:30
[SOLVED]Sending email on New tickets : Email/web

Last post by jnkbcs « 16 Oct 2012, 18:25
Replies: 11
by jnkbcs » 13 Oct 2012, 01:02

11 Replies

1479 Views

Last post by jnkbcs
16 Oct 2012, 18:25
raw vs. postmaster

Last post by Krakus « 16 Oct 2012, 16:40
Replies: 2
by Krakus » 16 Oct 2012, 15:00

2 Replies

1353 Views

Last post by Krakus
16 Oct 2012, 16:40
Attachments on FollowUp tickets

Last post by numri « 16 Oct 2012, 14:40

by numri » 16 Oct 2012, 14:40

0 Replies

385 Views

Last post by numri
16 Oct 2012, 14:40
Link two different OTRS Systems

Last post by crythias « 16 Oct 2012, 13:43
Replies: 3
by brcttr » 16 Oct 2012, 11:50

3 Replies

1246 Views

Last post by crythias
16 Oct 2012, 13:43
Configure custom reports

Last post by brcttr « 16 Oct 2012, 12:01

by brcttr » 16 Oct 2012, 12:01

0 Replies

574 Views

Last post by brcttr
16 Oct 2012, 12:01
Login Failed - SystemID

Last post by bwesaala « 16 Oct 2012, 10:11
Replies: 6
by bwesaala » 12 Oct 2012, 11:40

6 Replies

3132 Views

Last post by bwesaala
16 Oct 2012, 10:11
[SOLVED]add a state but default is changed

Last post by BrianYin « 16 Oct 2012, 05:33
Replies: 4
by BrianYin » 16 Oct 2012, 03:57

4 Replies

1689 Views

Last post by BrianYin
16 Oct 2012, 05:33
otrs no sending client autoresponse upon email

Last post by jojo « 16 Oct 2012, 05:11
Replies: 20
by Majed17 » 08 Oct 2012, 13:06

20 Replies

4897 Views

Last post by jojo
16 Oct 2012, 05:11
Where DynamicField value, store ?

Last post by eterjack « 16 Oct 2012, 02:11
Replies: 4
by eterjack » 15 Oct 2012, 17:32

4 Replies

6395 Views

Last post by eterjack
16 Oct 2012, 02:11
[CERRADO] OTRS close case

Last post by klausneil « 15 Oct 2012, 17:38

by klausneil » 15 Oct 2012, 17:38

0 Replies

554 Views

Last post by klausneil
15 Oct 2012, 17:38
[SOLVED]Customer Ticket personalization

Last post by crythias « 15 Oct 2012, 15:57
Replies: 3
by earl54 » 10 Oct 2012, 17:06

3 Replies

1386 Views

Last post by crythias
15 Oct 2012, 15:57
Postmasterfilter SET

Last post by rey90 « 15 Oct 2012, 14:23
Replies: 4
by rey90 » 15 Oct 2012, 09:05

4 Replies

1827 Views

Last post by rey90
15 Oct 2012, 14:23
Dashboard - where can row height be changed?

Last post by bin « 15 Oct 2012, 14:23

by bin » 15 Oct 2012, 14:23

0 Replies

865 Views

Last post by bin
15 Oct 2012, 14:23
PostMaster Filter parts of body with wildcard

Last post by crythias « 15 Oct 2012, 14:12
Replies: 4
by zhakal » 03 Jan 2012, 17:06

4 Replies

4089 Views

Last post by crythias
15 Oct 2012, 14:12
PHP Dashboard - First Response Escalation

Last post by rey90 « 15 Oct 2012, 12:07
Replies: 2
by mbuk2k » 12 Oct 2012, 10:06

2 Replies

3653 Views

Last post by rey90
15 Oct 2012, 12:07
Slow loading time when creating a ticket

Last post by jojo « 15 Oct 2012, 08:06
Replies: 1
by samcataps » 15 Oct 2012, 07:55

1 Replies

742 Views

Last post by jojo
15 Oct 2012, 08:06
[FYI] Apache behind an IIS Reverse Proxy

Last post by guillo « 12 Oct 2012, 23:21
Replies: 4
by MichaelR » 06 Apr 2011, 08:27

4 Replies

4806 Views

Last post by guillo
12 Oct 2012, 23:21
Postmaster filter - Stop After Match

Last post by Wolfgangf « 12 Oct 2012, 18:32
Replies: 1
by Sophy978 » 11 Oct 2012, 16:09

1 Replies

2948 Views

Last post by Wolfgangf
12 Oct 2012, 18:32
Hide tickets depending on ticket type in customer front end

Last post by Rotyn « 12 Oct 2012, 15:34
Replies: 4
by Rotyn » 12 Oct 2012, 11:10

4 Replies

2273 Views

Last post by Rotyn
12 Oct 2012, 15:34
FAQ Security

Last post by crythias « 12 Oct 2012, 15:30
Replies: 5
by suzook » 12 Oct 2012, 14:06

5 Replies

991 Views

Last post by crythias
12 Oct 2012, 15:30
Full List of URL Parameters?

Last post by crythias « 12 Oct 2012, 13:35
Replies: 5
by davidappleby » 08 Oct 2012, 12:46

5 Replies

4308 Views

Last post by crythias
12 Oct 2012, 13:35
Ticket number "before" creation

Last post by crythias « 12 Oct 2012, 13:27
Replies: 1
by numri » 12 Oct 2012, 10:01

1 Replies

472 Views

Last post by crythias
12 Oct 2012, 13:27
Post master filter and email alias

Last post by jojo « 11 Oct 2012, 20:55
Replies: 1
by Sophy978 » 11 Oct 2012, 20:47

1 Replies

1191 Views

Last post by jojo
11 Oct 2012, 20:55
In Note: udpate to Type or Owner changes State automatically

Last post by crythias « 11 Oct 2012, 14:56
Replies: 9
by jemmerich » 14 Aug 2012, 13:41

9 Replies

2719 Views

Last post by crythias
11 Oct 2012, 14:56
customer mail reply reopen the ticket

Last post by crythias « 11 Oct 2012, 14:34
Replies: 3
by fpaganel » 05 Oct 2012, 13:03

3 Replies

1206 Views

Last post by crythias
11 Oct 2012, 14:34
Trouble with migrating OTRS 3.0.4

Last post by MHz « 10 Oct 2012, 21:17
Replies: 6
by MHz » 10 Oct 2012, 12:18

6 Replies

1219 Views

Last post by MHz
10 Oct 2012, 21:17
Generic Agent - filter by text - weird behaviour

Last post by bin « 10 Oct 2012, 17:51
Replies: 2
by bin » 20 Sep 2012, 14:44

2 Replies

4270 Views

Last post by bin
10 Oct 2012, 17:51
[SOLVED] Customer Authentication

Last post by niki « 10 Oct 2012, 15:12
Replies: 6
by niki » 08 Oct 2012, 09:52

6 Replies

4627 Views

Last post by niki
10 Oct 2012, 15:12

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