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Gibt's eine Doku zu den Möglichkeiten des GenericAgent?

Last post by andre « 21 Feb 2008, 01:13
Replies: 2
by andre » 19 Feb 2008, 17:37

2 Replies

1242 Views

Last post by andre
21 Feb 2008, 01:13
Vorsicht beim Anpassen von Gruppen

Last post by jojo « 20 Feb 2008, 19:50
Replies: 1
by DennisW » 20 Feb 2008, 18:21

1 Replies

1122 Views

Last post by jojo
20 Feb 2008, 19:50
Problem beim erstellen von Gruppen für Kunden-Benutzer

Last post by gib « 20 Feb 2008, 17:03
Replies: 5
by Daste » 12 Dec 2007, 15:31

5 Replies

1543 Views

Last post by gib
20 Feb 2008, 17:03
[Error][Kernel::System::Ticket::TicketSearch]

Last post by gib « 20 Feb 2008, 16:07

by gib » 20 Feb 2008, 16:07

0 Replies

587 Views

Last post by gib
20 Feb 2008, 16:07
konfiguriere automatische E-Mails

Last post by Geofoxer « 20 Feb 2008, 15:02
Replies: 2
by Geofoxer » 20 Feb 2008, 13:39

2 Replies

1223 Views

Last post by Geofoxer
20 Feb 2008, 15:02
Kunden# nachträglich ändern

Last post by cibao « 20 Feb 2008, 09:49

by cibao » 20 Feb 2008, 09:49

0 Replies

701 Views

Last post by cibao
20 Feb 2008, 09:49
Verhalten bei Antwort eines Kunden

Last post by cokotech « 19 Feb 2008, 22:25
Replies: 5
by cokotech » 19 Feb 2008, 00:26

5 Replies

2005 Views

Last post by cokotech
19 Feb 2008, 22:25
Customer.pl als zusätzliche Kontaktmöglichkeit nutzen?

Last post by Andre Bauer « 19 Feb 2008, 16:54
Replies: 1
by Andre Bauer » 17 Feb 2008, 14:10

1 Replies

955 Views

Last post by Andre Bauer
19 Feb 2008, 16:54
LDAP -> lokale DB

Last post by PhyrePhoX « 19 Feb 2008, 15:48
Replies: 6
by Breichardt » 29 Mar 2006, 13:49

6 Replies

3465 Views

Last post by PhyrePhoX
19 Feb 2008, 15:48
Problem nach Änderung der Authentifizierung

Last post by kaiman « 19 Feb 2008, 15:23

by kaiman » 19 Feb 2008, 15:23

0 Replies

565 Views

Last post by kaiman
19 Feb 2008, 15:23
Einzelansicht gesperrte Tickets

Last post by Rauser « 19 Feb 2008, 12:07
Replies: 4
by larf » 13 Feb 2008, 13:59

4 Replies

1750 Views

Last post by Rauser
19 Feb 2008, 12:07
Betreff der Standard-Antworten ändern

Last post by darkside « 18 Feb 2008, 17:33
Replies: 4
by Pinockio » 15 Feb 2008, 11:42

4 Replies

2033 Views

Last post by darkside
18 Feb 2008, 17:33
Betrieb trotz kurzer Unterbrechung zum LDAP

Last post by PhyrePhoX « 18 Feb 2008, 15:16
Replies: 5
by six1 » 19 Dec 2007, 08:51

5 Replies

2348 Views

Last post by PhyrePhoX
18 Feb 2008, 15:16
Aktualisierungszeit der Eskalationsmeldung in Queue-Ansicht

Last post by andre « 18 Feb 2008, 14:21
Replies: 1
by andre » 11 Feb 2008, 16:29

1 Replies

1132 Views

Last post by andre
18 Feb 2008, 14:21
Ticketnummer "verschwinden" lassen?

Last post by Johannes « 16 Feb 2008, 14:39
Replies: 7
by Johannes » 06 Feb 2008, 14:10

7 Replies

3772 Views

Last post by Johannes
16 Feb 2008, 14:39
E-Mail Benachrichtigung bei neuem Ticket

Last post by Pinockio « 15 Feb 2008, 17:59
Replies: 21
by tobias » 14 Feb 2008, 19:41

21 Replies

9214 Views

Last post by Pinockio
15 Feb 2008, 17:59
Möglichkeiten Tickets durch externe Systeme erstellen

Last post by jojo « 15 Feb 2008, 16:51
Replies: 3
by Heinz01 » 15 Feb 2008, 16:07

3 Replies

1410 Views

Last post by jojo
15 Feb 2008, 16:51
OTRS Backupserver "abschließen" ?

Last post by Schojo « 15 Feb 2008, 13:08
Replies: 8
by Schojo » 15 Feb 2008, 09:38

8 Replies

2244 Views

Last post by Schojo
15 Feb 2008, 13:08
ändern die Farben der Customer-website

Last post by Andre Bauer « 15 Feb 2008, 11:32
Replies: 6
by Geofoxer » 13 Feb 2008, 18:00

6 Replies

3033 Views

Last post by Andre Bauer
15 Feb 2008, 11:32
OTRS an Active Directory

Last post by kjack « 15 Feb 2008, 08:59
Replies: 11
by olafi » 29 Nov 2007, 17:51

11 Replies

4131 Views

Last post by kjack
15 Feb 2008, 08:59
FetchMail Fehler

Last post by Weja « 14 Feb 2008, 19:35

by Weja » 14 Feb 2008, 19:35

0 Replies

752 Views

Last post by Weja
14 Feb 2008, 19:35
Unsinnige Anweisung im Handbuch?

Last post by jojo « 14 Feb 2008, 15:44
Replies: 5
by zrako02 » 13 Feb 2008, 16:00

5 Replies

2350 Views

Last post by jojo
14 Feb 2008, 15:44
Ticketname ändern

Last post by jojo « 13 Feb 2008, 19:27
Replies: 16
by lauerhh » 06 Jul 2006, 11:52

16 Replies

7639 Views

Last post by jojo
13 Feb 2008, 19:27
Paketverwaltung

Last post by malsch « 13 Feb 2008, 17:55

by malsch » 13 Feb 2008, 17:55

0 Replies

539 Views

Last post by malsch
13 Feb 2008, 17:55
auto response bei telefonticket?

Last post by batou « 13 Feb 2008, 16:46
Replies: 4
by batou » 08 Feb 2008, 15:53

4 Replies

2666 Views

Last post by batou
13 Feb 2008, 16:46
OTRS automatische Antwort an meherere Kunden

Last post by tholud « 13 Feb 2008, 14:39
Replies: 2
by dark elements » 09 Jan 2008, 15:55

2 Replies

1356 Views

Last post by tholud
13 Feb 2008, 14:39
Berechtigung in Subsubqueues

Last post by larf « 13 Feb 2008, 14:03
Replies: 5
by larf » 06 Feb 2008, 18:08

5 Replies

1542 Views

Last post by larf
13 Feb 2008, 14:03
Autoverschieben beim schließen

Last post by dmakus « 12 Feb 2008, 14:05
Replies: 3
by dmakus » 12 Feb 2008, 12:24

3 Replies

1283 Views

Last post by dmakus
12 Feb 2008, 14:05
Kunden mit multiplen IDs

Last post by ferrosti « 12 Feb 2008, 13:50

by ferrosti » 12 Feb 2008, 13:50

0 Replies

718 Views

Last post by ferrosti
12 Feb 2008, 13:50
Texteingabefeld in Ticket

Last post by MastereyeFFM « 12 Feb 2008, 12:00

by MastereyeFFM » 12 Feb 2008, 12:00

0 Replies

709 Views

Last post by MastereyeFFM
12 Feb 2008, 12:00
FollowUp von Agent || Close via Mail auslösen

Last post by cfr « 12 Feb 2008, 00:17

by cfr » 12 Feb 2008, 00:17

0 Replies

574 Views

Last post by cfr
12 Feb 2008, 00:17
Ci (Configuration Item) Ausgabe um HTTP-Link erweitern

Last post by MSchroeder « 11 Feb 2008, 12:22

by MSchroeder » 11 Feb 2008, 12:22

0 Replies

744 Views

Last post by MSchroeder
11 Feb 2008, 12:22
aendern des ports in email notifications

Last post by perler « 09 Feb 2008, 13:55
Replies: 4
by perler » 09 Feb 2008, 11:49

4 Replies

1818 Views

Last post by perler
09 Feb 2008, 13:55
Update von OTRS 2.2.2 / ITSM 1.0.2 -> 2.2.5 / 1.0.5

Last post by cdt « 08 Feb 2008, 19:32

by cdt » 08 Feb 2008, 19:32

0 Replies

789 Views

Last post by cdt
08 Feb 2008, 19:32
Unbekannter Kunde (nicht in LDAP bekannt) automatisch in DB

Last post by PhyrePhoX « 08 Feb 2008, 17:40
Replies: 5
by PhyrePhoX » 17 Dec 2007, 14:40

5 Replies

2378 Views

Last post by PhyrePhoX
08 Feb 2008, 17:40
Systemadresse wird bei Antworten in Cc genommen

Last post by jojo « 08 Feb 2008, 14:14
Replies: 2
by labbing » 05 Feb 2008, 14:16

2 Replies

1128 Views

Last post by jojo
08 Feb 2008, 14:14
hohe Speicherauslastung (Swap)

Last post by shecki « 08 Feb 2008, 14:08
Replies: 11
by shecki » 28 Jan 2008, 12:59

11 Replies

4308 Views

Last post by shecki
08 Feb 2008, 14:08
Queue Sortierung nach Eskalationszeit

Last post by tholud « 08 Feb 2008, 13:04

by tholud » 08 Feb 2008, 13:04

0 Replies

787 Views

Last post by tholud
08 Feb 2008, 13:04
Automatisiertes Generieren von Statistiken

Last post by Yaohl « 08 Feb 2008, 12:30
Replies: 1
by Bennimp » 08 Feb 2008, 11:31

1 Replies

1122 Views

Last post by Yaohl
08 Feb 2008, 12:30
Eskalation in Version 2.2.5

Last post by pbundschuh « 06 Feb 2008, 13:11

by pbundschuh » 06 Feb 2008, 13:11

0 Replies

722 Views

Last post by pbundschuh
06 Feb 2008, 13:11
Kunden Benutzer" kann sich nicht anmelden

Last post by cybersepp « 05 Feb 2008, 19:53
Replies: 2
by cybersepp » 05 Feb 2008, 17:24

2 Replies

1101 Views

Last post by cybersepp
05 Feb 2008, 19:53
Unterschied Email-Ticket und Telefon-Ticket

Last post by jn « 05 Feb 2008, 16:43
Replies: 8
by Rauser » 28 Mar 2007, 13:45

8 Replies

5346 Views

Last post by jn
05 Feb 2008, 16:43
OTRS langsam

Last post by Rauser « 05 Feb 2008, 15:58
Replies: 1
by Rauser » 16 Apr 2007, 14:47

1 Replies

1729 Views

Last post by Rauser
05 Feb 2008, 15:58
Ticket - Suche. Zusätzliche Spalte mit Datum ausgeben

Last post by Rauser « 05 Feb 2008, 15:55
Replies: 2
by Rauser » 24 May 2007, 13:39

2 Replies

1586 Views

Last post by Rauser
05 Feb 2008, 15:55
Suche und StatusView

Last post by Rauser « 05 Feb 2008, 15:53
Replies: 2
by Rauser » 23 Jul 2007, 09:53

2 Replies

1597 Views

Last post by Rauser
05 Feb 2008, 15:53
Standard Rolle für Kunden -> Kundenfrontend, Queues

Last post by MSchroeder « 05 Feb 2008, 13:18

by MSchroeder » 05 Feb 2008, 13:18

0 Replies

867 Views

Last post by MSchroeder
05 Feb 2008, 13:18
Suse 10.3 + OTRS mit Exchange

Last post by gogo_sven « 04 Feb 2008, 14:22

by gogo_sven » 04 Feb 2008, 14:22

0 Replies

873 Views

Last post by gogo_sven
04 Feb 2008, 14:22
Ticket Eskalation

Last post by PhyrePhoX « 04 Feb 2008, 11:18
Replies: 1
by nele_b » 01 Feb 2008, 16:38

1 Replies

877 Views

Last post by PhyrePhoX
04 Feb 2008, 11:18
Ticketanzeige "neue Nachricht"

Last post by thomas rehsoeft « 01 Feb 2008, 20:03

by thomas rehsoeft » 01 Feb 2008, 20:03

0 Replies

731 Views

Last post by thomas rehsoeft
01 Feb 2008, 20:03
Queue Auswahl für Customer beschränken.

Last post by Andre Bauer « 01 Feb 2008, 11:12
Replies: 4
by Kosch » 30 Jan 2008, 17:48

4 Replies

1977 Views

Last post by Andre Bauer
01 Feb 2008, 11:12

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