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Benachrichtigung wenn Kunde Ticket schließt

Last post by jojo « 26 Sep 2012, 13:50
Replies: 1
by eag1e » 26 Sep 2012, 09:44

1 Replies

606 Views

Last post by jojo
26 Sep 2012, 13:50
[gelöst] TicketArticleFilter und neue Artikel

Last post by carsten321 « 26 Sep 2012, 11:36
Replies: 3
by root » 10 Sep 2012, 18:32

3 Replies

1542 Views

Last post by carsten321
26 Sep 2012, 11:36
Fehler Änderungszeit GenericAgent

Last post by Puck11 « 26 Sep 2012, 11:21

by Puck11 » 26 Sep 2012, 11:21

0 Replies

662 Views

Last post by Puck11
26 Sep 2012, 11:21
Nummerierung

Last post by jojo « 25 Sep 2012, 19:26
Replies: 3
by Ullrich » 25 Sep 2012, 09:36

3 Replies

699 Views

Last post by jojo
25 Sep 2012, 19:26
Zufälliger Fehler bei SOAP-Requests

Last post by lemmingzshadow « 25 Sep 2012, 18:28

by lemmingzshadow » 25 Sep 2012, 18:28

0 Replies

844 Views

Last post by lemmingzshadow
25 Sep 2012, 18:28
Emails werden nicht mehr versendet

Last post by logitec « 25 Sep 2012, 16:27
Replies: 4
by logitec » 25 Sep 2012, 15:52

4 Replies

520 Views

Last post by logitec
25 Sep 2012, 16:27
DynamicField - Meldungen nach Update auf 3.1.10

Last post by skrueger « 25 Sep 2012, 16:20
Replies: 4
by skrueger » 25 Sep 2012, 15:33

4 Replies

2165 Views

Last post by skrueger
25 Sep 2012, 16:20
Fatal Error

Last post by oleole « 25 Sep 2012, 15:59
Replies: 3
by oleole » 25 Sep 2012, 13:00

3 Replies

1494 Views

Last post by oleole
25 Sep 2012, 15:59
nicht-Antwort-E-Mail innerhalb eines Tickets erstellen

Last post by jojo « 25 Sep 2012, 15:18
Replies: 5
by hnu » 24 Sep 2012, 11:47

5 Replies

2601 Views

Last post by jojo
25 Sep 2012, 15:18
Info Text für die Kunden

Last post by DavidLambauer « 25 Sep 2012, 14:03
Replies: 3
by arneboeses » 19 Sep 2012, 09:46

3 Replies

2468 Views

Last post by DavidLambauer
25 Sep 2012, 14:03
Generelle Fragen: Augent und Kunden Auth ueber LDAP

Last post by root « 24 Sep 2012, 08:27
Replies: 3
by Rotyn » 23 Sep 2012, 20:01

3 Replies

2010 Views

Last post by root
24 Sep 2012, 08:27
MasterSlave Auswahl bei Erstellen Telefon-Ticket ?

Last post by skrueger « 22 Sep 2012, 12:58

by skrueger » 22 Sep 2012, 12:58

0 Replies

767 Views

Last post by skrueger
22 Sep 2012, 12:58
Queues fuer "new phone ticket" und "new email ticket"

Last post by Rotyn « 21 Sep 2012, 19:24

by Rotyn » 21 Sep 2012, 19:24

0 Replies

712 Views

Last post by Rotyn
21 Sep 2012, 19:24
Autoantworten

Last post by sataotrs « 21 Sep 2012, 14:39
Replies: 7
by sataotrs » 12 Sep 2012, 15:44

7 Replies

2281 Views

Last post by sataotrs
21 Sep 2012, 14:39
Eskalation trotz Sperren und Warten zur Erinnerung

Last post by TimoK « 21 Sep 2012, 13:33
Replies: 6
by TimoK » 10 Sep 2012, 14:20

6 Replies

3146 Views

Last post by TimoK
21 Sep 2012, 13:33
OTRS Update - MailAccounts weg

Last post by melzer « 21 Sep 2012, 13:24
Replies: 1
by melzer » 21 Sep 2012, 12:51

1 Replies

770 Views

Last post by melzer
21 Sep 2012, 13:24
OTRS:ITSM wie Ticket zu Change machen?

Last post by DanielDD « 21 Sep 2012, 10:48
Replies: 10
by DanielDD » 20 Sep 2012, 17:01

10 Replies

2747 Views

Last post by DanielDD
21 Sep 2012, 10:48
Agenten Ansicht erweitern um Nagios usw.

Last post by arda « 21 Sep 2012, 10:37

by arda » 21 Sep 2012, 10:37

0 Replies

770 Views

Last post by arda
21 Sep 2012, 10:37
Allen antworten

Last post by oleole « 21 Sep 2012, 09:17
Replies: 6
by oleole » 21 Sep 2012, 07:37

6 Replies

1835 Views

Last post by oleole
21 Sep 2012, 09:17
Tickets zusammenfassen

Last post by oleole « 21 Sep 2012, 07:20
Replies: 2
by oleole » 20 Sep 2012, 13:56

2 Replies

1231 Views

Last post by oleole
21 Sep 2012, 07:20
Auslesen der Daten bei Ticketerstellung

Last post by jojo « 20 Sep 2012, 17:31
Replies: 3
by worldbreaker » 18 Sep 2012, 09:37

3 Replies

1347 Views

Last post by jojo
20 Sep 2012, 17:31
AutoAntwort auf bereits geöffnetes Ticket

Last post by jojo « 20 Sep 2012, 17:30
Replies: 3
by s0me0ne » 20 Sep 2012, 10:10

3 Replies

1146 Views

Last post by jojo
20 Sep 2012, 17:30
Error during Ajax communication - Windows Server 2008

Last post by catweazle « 20 Sep 2012, 13:52
Replies: 1
by PeterCroach » 20 Sep 2012, 10:48

1 Replies

513 Views

Last post by catweazle
20 Sep 2012, 13:52
[gelöst] Statt HTML-TOFU plain-text mit Inline-Quoting

Last post by 52nEHJ « 20 Sep 2012, 09:57
Replies: 1
by 52nEHJ » 19 Sep 2012, 09:41

1 Replies

989 Views

Last post by 52nEHJ
20 Sep 2012, 09:57
Postmaster-Filter definieren

Last post by 52nEHJ « 20 Sep 2012, 09:41
Replies: 5
by Fisics » 10 Sep 2012, 07:36

5 Replies

5820 Views

Last post by 52nEHJ
20 Sep 2012, 09:41
a_reply_to nicht gefüllt

Last post by MoneY « 20 Sep 2012, 09:40
Replies: 3
by MoneY » 19 Sep 2012, 16:32

3 Replies

699 Views

Last post by MoneY
20 Sep 2012, 09:40
ERROR | OTRS-CGI-20 | Need UserID or GroupID!

Last post by catweazle « 20 Sep 2012, 07:34
Replies: 3
by ewu » 05 Jul 2012, 16:20

3 Replies

1654 Views

Last post by catweazle
20 Sep 2012, 07:34
Upgrade 2.2.7 -> 3.1.10 mit Problemen

Last post by jojo « 19 Sep 2012, 15:50
Replies: 1
by Jay2k1 » 19 Sep 2012, 15:15

1 Replies

919 Views

Last post by jojo
19 Sep 2012, 15:50
Keine E-Mail Benachrichtigung an Agenten bei neuem Ticket

Last post by catweazle « 19 Sep 2012, 11:23
Replies: 1
by mstehli » 31 Aug 2012, 08:26

1 Replies

653 Views

Last post by catweazle
19 Sep 2012, 11:23
Automatische Benachrichtigung der Agents

Last post by catweazle « 19 Sep 2012, 11:05
Replies: 5
by sukr4m » 11 Sep 2012, 11:42

5 Replies

2026 Views

Last post by catweazle
19 Sep 2012, 11:05
SysConfig-Einstellungen sichern

Last post by catweazle « 19 Sep 2012, 11:01
Replies: 3
by FragArena » 11 Sep 2012, 23:05

3 Replies

2441 Views

Last post by catweazle
19 Sep 2012, 11:01
Fehlermeldung bei Wechsel von der Smal- zur Zoomansicht im T

Last post by ewu « 19 Sep 2012, 09:27
Replies: 4
by ewu » 17 Sep 2012, 16:37

4 Replies

959 Views

Last post by ewu
19 Sep 2012, 09:27
Backup LDAP Verbindung

Last post by Biohazardxxx « 19 Sep 2012, 08:47
Replies: 4
by Biohazardxxx » 20 Dec 2007, 10:17

4 Replies

2357 Views

Last post by Biohazardxxx
19 Sep 2012, 08:47
Ansicht Navigationsbar Agent Interface

Last post by nti « 18 Sep 2012, 21:21
Replies: 2
by nti » 18 Sep 2012, 15:35

2 Replies

1095 Views

Last post by nti
18 Sep 2012, 21:21
Benachrichtigung bei merged Tickets per Sammelaktion

Last post by nti « 18 Sep 2012, 14:12

by nti » 18 Sep 2012, 14:12

0 Replies

653 Views

Last post by nti
18 Sep 2012, 14:12
Tabelleninhalt per SQL Update ändern

Last post by jzzh « 18 Sep 2012, 13:22
Replies: 2
by jzzh » 17 Sep 2012, 14:57

2 Replies

416 Views

Last post by jzzh
18 Sep 2012, 13:22
LDAP Gruppen werden nicht aufgelöst

Last post by ddDagobert « 18 Sep 2012, 12:03
Replies: 4
by nivek75 » 05 Sep 2012, 11:14

4 Replies

986 Views

Last post by ddDagobert
18 Sep 2012, 12:03
CC für bestimmte Kunden erzwingen

Last post by ddDagobert « 18 Sep 2012, 11:55
Replies: 1
by svs » 14 Sep 2012, 11:16

1 Replies

860 Views

Last post by ddDagobert
18 Sep 2012, 11:55
Mail versenden an Queueinhaber

Last post by ddDagobert « 18 Sep 2012, 11:55
Replies: 1
by johnnym » 14 Sep 2012, 11:40

1 Replies

830 Views

Last post by ddDagobert
18 Sep 2012, 11:55
Dynamic Fields in Maske "Neues Telefon Ticket" verschoben

Last post by ewu « 18 Sep 2012, 09:31
Replies: 2
by ewu » 17 Sep 2012, 16:30

2 Replies

787 Views

Last post by ewu
18 Sep 2012, 09:31
Ticket Identifier je nach Queue verschieden?

Last post by RainerRutka « 17 Sep 2012, 16:29
Replies: 2
by RainerRutka » 17 Sep 2012, 16:18

2 Replies

746 Views

Last post by RainerRutka
17 Sep 2012, 16:29
Upgrade von 3.1.2 auf 3.1.10 mit MSSQL Anbindung

Last post by zebi « 17 Sep 2012, 14:45
Replies: 1
by zebi » 17 Sep 2012, 14:19

1 Replies

1177 Views

Last post by zebi
17 Sep 2012, 14:45
OTRS Findet keine Mails im IMAP-Inbox (Exchange)

Last post by dasch « 17 Sep 2012, 12:04
Replies: 2
by dasch » 07 Sep 2012, 11:19

2 Replies

1007 Views

Last post by dasch
17 Sep 2012, 12:04
Benachrichtigung bei Phone In-/Outbound

Last post by chrish « 17 Sep 2012, 09:56

by chrish » 17 Sep 2012, 09:56

0 Replies

749 Views

Last post by chrish
17 Sep 2012, 09:56
POP3: Fetches 20 email(s) at max. - increasing possible?

Last post by Wolfgangf « 14 Sep 2012, 18:19
Replies: 5
by HHansen » 14 Aug 2012, 10:08

5 Replies

3806 Views

Last post by Wolfgangf
14 Sep 2012, 18:19
Hostname im Footer anzeigen lassen

Last post by schorschi « 14 Sep 2012, 16:16
Replies: 9
by schorschi » 18 Jul 2012, 16:31

9 Replies

4472 Views

Last post by schorschi
14 Sep 2012, 16:16
Freitextfelder mit HTML in Dynamic Fields umwandeln

Last post by nasenbaer « 14 Sep 2012, 14:17
Replies: 1
by nasenbaer » 13 Sep 2012, 14:30

1 Replies

454 Views

Last post by nasenbaer
14 Sep 2012, 14:17
Ticket Erinnerung erreicht! - doppelt

Last post by NullDevice « 14 Sep 2012, 13:13
Replies: 3
by boris » 23 Aug 2012, 16:48

3 Replies

1764 Views

Last post by NullDevice
14 Sep 2012, 13:13
Autoantwort auch an Cc verschicken.

Last post by nasenbaer « 13 Sep 2012, 14:53

by nasenbaer » 13 Sep 2012, 14:53

0 Replies

273 Views

Last post by nasenbaer
13 Sep 2012, 14:53
PID-Fehlermeldung ohne sichtbaren Fehler (Can't create ...)

Last post by dasch « 13 Sep 2012, 12:25

by dasch » 13 Sep 2012, 12:25

0 Replies

436 Views

Last post by dasch
13 Sep 2012, 12:25

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