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Service Desk Auto Reply Anpassungen

Last post by jojo « 23 Jan 2012, 16:10
Replies: 3
by Bishop_DL » 23 Jan 2012, 15:13

3 Replies

1170 Views

Last post by jojo
23 Jan 2012, 16:10
Kopie Live-System als Test-System, falsche DB

Last post by ABO_AC « 23 Jan 2012, 14:27
Replies: 8
by ABO_AC » 17 Jan 2012, 17:34

8 Replies

3127 Views

Last post by ABO_AC
23 Jan 2012, 14:27
LDAP: Anbindung an ActiveDirectory- fehlendes Modul?

Last post by Wolfgangf « 23 Jan 2012, 13:31
Replies: 1
by staybb » 23 Jan 2012, 12:47

1 Replies

1198 Views

Last post by Wolfgangf
23 Jan 2012, 13:31
Mailempfang per IMAP - komisches Verhalten

Last post by MrSchrotti « 22 Jan 2012, 16:48
Replies: 3
by SimpsonFan » 07 Dec 2009, 09:38

3 Replies

1636 Views

Last post by MrSchrotti
22 Jan 2012, 16:48
Ticket::SubjectFormat Right Leerzeichenproblem

Last post by preetz « 20 Jan 2012, 15:24
Replies: 2
by preetz » 22 Dec 2011, 13:14

2 Replies

1668 Views

Last post by preetz
20 Jan 2012, 15:24
Statusansicht: 'geschlossen 10000'

Last post by heimai « 20 Jan 2012, 13:53
Replies: 2
by heimai » 20 Jan 2012, 13:33

2 Replies

751 Views

Last post by heimai
20 Jan 2012, 13:53
Statistiken anlegen können aber keine bestehenden verändern

Last post by boris « 20 Jan 2012, 10:04
Replies: 2
by boris » 19 Jan 2012, 16:52

2 Replies

667 Views

Last post by boris
20 Jan 2012, 10:04
Kundenbenutzer aus Active Directory syncen.

Last post by Wolfgangf « 19 Jan 2012, 20:49
Replies: 4
by jreno » 16 Jan 2012, 15:07

4 Replies

2259 Views

Last post by Wolfgangf
19 Jan 2012, 20:49
Benachrichtigung (Ereignis) fehler

Last post by Neturius « 19 Jan 2012, 18:12
Replies: 5
by Neturius » 23 Apr 2010, 12:01

5 Replies

2974 Views

Last post by Neturius
19 Jan 2012, 18:12
Ausblenden des Kundenmoduls für Agents bestimmter Rollen

Last post by UweB « 19 Jan 2012, 17:56
Replies: 10
by Urbain » 13 Dec 2011, 12:23

10 Replies

4240 Views

Last post by UweB
19 Jan 2012, 17:56
Kunden-Email kann nicht umgeleitet werden

Last post by fprante « 19 Jan 2012, 17:42
Replies: 8
by pokyu01 » 13 Oct 2011, 14:34

8 Replies

3577 Views

Last post by fprante
19 Jan 2012, 17:42
ungelesene Tickets im OTRS

Last post by HZpro « 19 Jan 2012, 14:22

by HZpro » 19 Jan 2012, 14:22

0 Replies

503 Views

Last post by HZpro
19 Jan 2012, 14:22
OTRS 3.0.X und openNMS

Last post by shobunkin « 19 Jan 2012, 09:56
Replies: 3
by shobunkin » 18 Jan 2012, 17:09

3 Replies

1976 Views

Last post by shobunkin
19 Jan 2012, 09:56
PostMaster body-Filter greift bei HTML-Mails nicht

Last post by cibu « 18 Jan 2012, 23:17
Replies: 2
by cibu » 17 Jan 2012, 16:56

2 Replies

1372 Views

Last post by cibu
18 Jan 2012, 23:17
Summe der Zeiteinheiten pro Kunde und Tag

Last post by weihs « 18 Jan 2012, 16:41

by weihs » 18 Jan 2012, 16:41

0 Replies

374 Views

Last post by weihs
18 Jan 2012, 16:41
Dashboard - Neue Tickets nach Besitzer sortieren

Last post by staybb « 18 Jan 2012, 16:12

by staybb » 18 Jan 2012, 16:12

0 Replies

999 Views

Last post by staybb
18 Jan 2012, 16:12
Geschlossene Tickets wieder eröffnen

Last post by Barcuda « 17 Jan 2012, 15:47
Replies: 3
by Barcuda » 13 Jan 2012, 13:00

3 Replies

1491 Views

Last post by Barcuda
17 Jan 2012, 15:47
Emailsenden an OTRS an Mailserver

Last post by tmueller « 16 Jan 2012, 19:50
Replies: 2
by tmueller » 16 Jan 2012, 18:57

2 Replies

1130 Views

Last post by tmueller
16 Jan 2012, 19:50
PDF automatisch ablegen

Last post by allsa2 « 16 Jan 2012, 16:08
Replies: 2
by allsa2 » 13 Jan 2012, 15:36

2 Replies

665 Views

Last post by allsa2
16 Jan 2012, 16:08
verschiedene work-order/change formulare erstellen

Last post by _-Flo-_ « 16 Jan 2012, 12:13

by _-Flo-_ » 16 Jan 2012, 12:13

0 Replies

809 Views

Last post by _-Flo-_
16 Jan 2012, 12:13
Postmaster Filter Bedingung NOT und String Vergleich

Last post by jack02 « 16 Jan 2012, 10:09
Replies: 3
by jack02 » 12 Jan 2012, 16:14

3 Replies

2000 Views

Last post by jack02
16 Jan 2012, 10:09
Config Items nach Namen sortieren

Last post by ThRouRRaCk « 13 Jan 2012, 16:23

by ThRouRRaCk » 13 Jan 2012, 16:23

0 Replies

948 Views

Last post by ThRouRRaCk
13 Jan 2012, 16:23
Tickt-Notiz und die letzte Aktualisierung

Last post by HZpro « 13 Jan 2012, 16:16

by HZpro » 13 Jan 2012, 16:16

0 Replies

621 Views

Last post by HZpro
13 Jan 2012, 16:16
[Gelöst] Anmeldename und Nachname in Ticket Neuanlage

Last post by maschu « 13 Jan 2012, 15:12
Replies: 1
by maschu » 06 Jan 2012, 10:30

1 Replies

500 Views

Last post by maschu
13 Jan 2012, 15:12
Status-(Farb) Änderung von ConfigItems

Last post by root « 13 Jan 2012, 12:00
Replies: 2
by HSVZimbo » 12 Jan 2012, 09:42

2 Replies

1925 Views

Last post by root
13 Jan 2012, 12:00
OTRS 3.0.10 CustomerAuth über LDAPS funktioniert nicht

Last post by root « 13 Jan 2012, 11:11
Replies: 5
by jesc » 31 Aug 2011, 14:26

5 Replies

2823 Views

Last post by root
13 Jan 2012, 11:11
ITSM: Zusätzliche Felder, Ticket-Typ nicht änderbar

Last post by realmaze « 13 Jan 2012, 09:39
Replies: 1
by realmaze » 12 Jan 2012, 12:20

1 Replies

1268 Views

Last post by realmaze
13 Jan 2012, 09:39
Abfrage über Config Item

Last post by Wolfgangf « 13 Jan 2012, 08:07
Replies: 1
by kriant » 12 Jan 2012, 15:12

1 Replies

1015 Views

Last post by Wolfgangf
13 Jan 2012, 08:07
Logik-Frage

Last post by trial « 12 Jan 2012, 19:21
Replies: 4
by trial » 11 Jan 2012, 17:38

4 Replies

1027 Views

Last post by trial
12 Jan 2012, 19:21
Dashboard anpassen - OPM

Last post by jojo « 12 Jan 2012, 10:21
Replies: 3
by staybb » 12 Jan 2012, 08:48

3 Replies

1977 Views

Last post by jojo
12 Jan 2012, 10:21
Kunden Rollen Benutzer

Last post by raihill « 12 Jan 2012, 10:20
Replies: 3
by raihill » 10 Jan 2012, 12:16

3 Replies

626 Views

Last post by raihill
12 Jan 2012, 10:20
Config Item: Neues DropDown Menü erstellen

Last post by HSVZimbo « 12 Jan 2012, 09:01
Replies: 2
by HSVZimbo » 15 Dec 2011, 13:03

2 Replies

1719 Views

Last post by HSVZimbo
12 Jan 2012, 09:01
Tickets per EMail werden nicht eingehangen

Last post by jojo « 11 Jan 2012, 23:35
Replies: 1
by lang_weiler » 11 Jan 2012, 18:25

1 Replies

473 Views

Last post by jojo
11 Jan 2012, 23:35
Ticket automatisch zusammenführen?

Last post by UweB « 11 Jan 2012, 14:45
Replies: 2
by UweB » 03 Jan 2012, 15:12

2 Replies

692 Views

Last post by UweB
11 Jan 2012, 14:45
Autovervollständigung-seltsames Verhalten

Last post by HZpro « 11 Jan 2012, 12:45

by HZpro » 11 Jan 2012, 12:45

0 Replies

520 Views

Last post by HZpro
11 Jan 2012, 12:45
Ticketbesitzer auf Kunden-Dashboard ausblenden

Last post by Napsterx « 11 Jan 2012, 12:33
Replies: 6
by Napsterx » 10 Jan 2012, 12:40

6 Replies

1464 Views

Last post by Napsterx
11 Jan 2012, 12:33
Can't get ArticleID from INSERT

Last post by caro89 « 11 Jan 2012, 12:10
Replies: 1
by caro89 » 22 Dec 2011, 15:44

1 Replies

636 Views

Last post by caro89
11 Jan 2012, 12:10
Ubuntu 10.11 Perl Probleme

Last post by jojo « 11 Jan 2012, 11:32
Replies: 3
by staybb » 10 Jan 2012, 18:34

3 Replies

2269 Views

Last post by jojo
11 Jan 2012, 11:32
Kundenzugang ohne Möglichkeit Tickets zu erstellen

Last post by root « 10 Jan 2012, 15:24
Replies: 1
by jokakilla » 10 Jan 2012, 12:23

1 Replies

1204 Views

Last post by root
10 Jan 2012, 15:24
Vom Kunden verfasste Antworten werden nicht erfasst

Last post by Bishop_DL « 10 Jan 2012, 12:54
Replies: 3
by Bishop_DL » 10 Jan 2012, 12:39

3 Replies

1186 Views

Last post by Bishop_DL
10 Jan 2012, 12:54
Kundengruppe automatisch belegen

Last post by arktik « 10 Jan 2012, 11:45

by arktik » 10 Jan 2012, 11:45

0 Replies

777 Views

Last post by arktik
10 Jan 2012, 11:45
Falcher Status bei Antwort auf AgentTicketForward

Last post by jojo « 10 Jan 2012, 10:33
Replies: 1
by Borlox » 10 Jan 2012, 10:29

1 Replies

901 Views

Last post by jojo
10 Jan 2012, 10:33
Reports / Tickettype default

Last post by jojo « 09 Jan 2012, 17:20
Replies: 3
by OTRS-Jewelery » 30 Dec 2011, 13:53

3 Replies

1388 Views

Last post by jojo
09 Jan 2012, 17:20
FAQ-Modul: Felder mit standard-Text "vorfüllen"

Last post by joel « 09 Jan 2012, 15:45

by joel » 09 Jan 2012, 15:45

0 Replies

797 Views

Last post by joel
09 Jan 2012, 15:45
Installation mit vielen E-Mail-Tickets Attachment Storage

Last post by root « 09 Jan 2012, 12:18
Replies: 3
by Stril » 09 Jan 2012, 11:03

3 Replies

2009 Views

Last post by root
09 Jan 2012, 12:18
Email Ticket raising issue

Last post by jojo « 09 Jan 2012, 10:02
Replies: 1
by dhanasekar » 09 Jan 2012, 06:58

1 Replies

987 Views

Last post by jojo
09 Jan 2012, 10:02
API

Last post by Wolfgangf « 07 Jan 2012, 14:37
Replies: 1
by ben25cgn » 07 Jan 2012, 00:19

1 Replies

905 Views

Last post by Wolfgangf
07 Jan 2012, 14:37
Verbindungsproblemem mit IE?

Last post by boris « 07 Jan 2012, 00:09
Replies: 15
by boris » 20 Jun 2011, 14:43

15 Replies

7504 Views

Last post by boris
07 Jan 2012, 00:09
Ticket-Schließzeit "zwischen"

Last post by root « 06 Jan 2012, 21:32
Replies: 4
by Nagrach » 20 Dec 2011, 12:52

4 Replies

2195 Views

Last post by root
06 Jan 2012, 21:32
Fragen zu Benachrichtigungen (Ereignisse)

Last post by UweB « 06 Jan 2012, 15:15

by UweB » 06 Jan 2012, 15:15

0 Replies

537 Views

Last post by UweB
06 Jan 2012, 15:15

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