Help

Moderator: crythias

New Topic

13252 topics

Page 1 of 266
- Jump to page:
1
2
3
4
5
…
266
Next

Topics

Replies

Views

Last post

Generic agents are running on a different schedule than configured

Last post by Johannes « 16 Jul 2025, 15:30
Replies: 5
by iclaude » 22 May 2025, 11:01

5 Replies

1166 Views

Last post by Johannes
16 Jul 2025, 15:30
ArticleStorageFS migration questions - Database load question

Last post by Johannes « 16 Jul 2025, 15:28
Replies: 1
by finalbeta2 » 14 Jul 2025, 10:45

1 Replies

248 Views

Last post by Johannes
16 Jul 2025, 15:28
Inbound follow-up email is not added to ticket

Last post by Johannes « 16 Jul 2025, 15:26
Replies: 5
by zerszenyi » 05 Jun 2025, 20:12

5 Replies

1208 Views

Last post by Johannes
16 Jul 2025, 15:26
Dashboard - Reminder Tickets

Last post by FHDENIT « 08 Jul 2025, 16:53
Replies: 1
by FHDENIT » 08 Jul 2025, 16:08

1 Replies

1132 Views

Last post by FHDENIT
08 Jul 2025, 16:53
Error loading ConcurrentUsers during daemon start

Last post by tms « 24 Jun 2025, 15:13
Replies: 1
by tms » 13 May 2025, 11:43

1 Replies

1853 Views

Last post by tms
24 Jun 2025, 15:13
Best practice with znuny 7.x and templates with tt code?

Last post by hkais « 17 Jun 2025, 16:17
Replies: 1
by hkais » 13 Jun 2025, 17:09

1 Replies

868 Views

Last post by hkais
17 Jun 2025, 16:17
From otrs 6.0.24 to Znuny 6.0.31

Last post by pidilandia « 11 Jun 2025, 17:32
Replies: 6
by pidilandia » 04 Jun 2025, 16:31

6 Replies

1447 Views

Last post by pidilandia
11 Jun 2025, 17:32
Add a Time Zone?

Last post by root « 11 Jun 2025, 12:51
Replies: 1
by mrkingster » 11 Jun 2025, 11:34

1 Replies

816 Views

Last post by root
11 Jun 2025, 12:51
Leave a copy of mail on server?

Last post by mrkingster « 10 Jun 2025, 08:10
Replies: 2
by mrkingster » 05 Jun 2025, 08:38

2 Replies

909 Views

Last post by mrkingster
10 Jun 2025, 08:10
PostmasterFollowUpState doesn't work as expected in Znuny 7.1.7

Last post by zerszenyi « 02 Jun 2025, 16:39

by zerszenyi » 02 Jun 2025, 16:39

0 Replies

1876 Views

Last post by zerszenyi
02 Jun 2025, 16:39
Missing control for ticket state change on ticket note page after upgrade to 7.1

Last post by zerszenyi « 02 Jun 2025, 08:55

by zerszenyi » 02 Jun 2025, 08:55

0 Replies

1871 Views

Last post by zerszenyi
02 Jun 2025, 08:55
Error <<< -ERR Server Unavailable. 21

Last post by sdlsystems « 29 May 2025, 16:28

by sdlsystems » 29 May 2025, 16:28

0 Replies

1810 Views

Last post by sdlsystems
29 May 2025, 16:28
LDAP authentication for customer

Last post by krs76 « 27 May 2025, 09:27
Replies: 2
by krs76 » 26 May 2025, 16:58

2 Replies

971 Views

Last post by krs76
27 May 2025, 09:27
Images not shown in mails sent from Znuny

Last post by martinv2 « 19 May 2025, 11:42
Replies: 5
by martinv2 » 28 Apr 2025, 11:01

5 Replies

3128 Views

Last post by martinv2
19 May 2025, 11:42
OAuth2 Multitenant Support and Configuration for Znuny Application

Last post by root « 16 May 2025, 18:46
Replies: 1
by helpmeplease » 16 May 2025, 15:57

1 Replies

1177 Views

Last post by root
16 May 2025, 18:46
M365 login for agents and customers

Last post by root « 16 May 2025, 17:41
Replies: 1
by paulfolkers » 16 May 2025, 16:07

1 Replies

1151 Views

Last post by root
16 May 2025, 17:41
Not all attachments contained when forwarding via email

Last post by oSIRus « 09 May 2025, 08:46
Replies: 3
by oSIRus » 29 Apr 2025, 12:08

3 Replies

1303 Views

Last post by oSIRus
09 May 2025, 08:46
webservice requester error "Can't locate Kernel/GenericInterface/Transport/.pm"

Last post by hkais « 07 May 2025, 19:29
Replies: 1
by sfardiya » 25 Apr 2025, 12:38

1 Replies

1533 Views

Last post by hkais
07 May 2025, 19:29
Creating System Address and Queue via Command Line – Circular Dependency?

Last post by hkais « 07 May 2025, 19:27
Replies: 2
by gwarsow » 26 Feb 2025, 14:55

2 Replies

16402 Views

Last post by hkais
07 May 2025, 19:27
AgentTicketForward formatting broken

Last post by hkais « 06 May 2025, 14:12

by hkais » 06 May 2025, 14:12

0 Replies

1974 Views

Last post by hkais
06 May 2025, 14:12
New EmailTicket: Assign CustomerID manually

Last post by dscfrnt « 04 May 2025, 21:27
Replies: 2
by dscfrnt » 11 Feb 2025, 18:15

2 Replies

17613 Views

Last post by dscfrnt
04 May 2025, 21:27
How to create a queue based on user email and display it in 'Queue View' in Znuny 7.1?

Last post by wurzel « 03 May 2025, 07:45
Replies: 4
by helpmeplease » 25 Apr 2025, 16:11

4 Replies

2757 Views

Last post by wurzel
03 May 2025, 07:45
How to add a ticket type

Last post by helpmeplease « 02 May 2025, 14:42
Replies: 4
by helpmeplease » 14 Mar 2025, 14:34

4 Replies

11585 Views

Last post by helpmeplease
02 May 2025, 14:42
Problem sending mail in Znuny — error with sender address otrs@yourhost.example.com

Last post by wurzel « 30 Apr 2025, 08:41
Replies: 3
by MaximZainulin » 28 Apr 2025, 12:31

3 Replies

2684 Views

Last post by wurzel
30 Apr 2025, 08:41
Ticket number format change

Last post by wurzel « 25 Apr 2025, 09:57
Replies: 2
by harift » 25 Apr 2025, 09:18

2 Replies

1431 Views

Last post by wurzel
25 Apr 2025, 09:57
Get readable processname in transitionAction?

Last post by shawnbeasley « 17 Apr 2025, 22:22
Replies: 1
by hkais » 29 Jan 2025, 11:14

1 Replies

18257 Views

Last post by shawnbeasley
17 Apr 2025, 22:22
Help configuring a tabbed interface with dropdowns to custom templates

Last post by shawnbeasley « 17 Apr 2025, 22:20
Replies: 1
by aMMgYrP » 29 Jan 2025, 20:58

1 Replies

10755 Views

Last post by shawnbeasley
17 Apr 2025, 22:20
Customer GUI help

Last post by shawnbeasley « 17 Apr 2025, 21:31
Replies: 1
by kobylevy » 11 Mar 2025, 18:12

1 Replies

10339 Views

Last post by shawnbeasley
17 Apr 2025, 21:31
not sending notifications

Last post by shawnbeasley « 17 Apr 2025, 20:16
Replies: 1
by user1 » 05 Mar 2025, 14:56

1 Replies

16419 Views

Last post by shawnbeasley
17 Apr 2025, 20:16
postmaster filters OR condition

Last post by root « 16 Apr 2025, 20:13
Replies: 2
by rajbps » 13 Apr 2025, 15:52

2 Replies

1769 Views

Last post by root
16 Apr 2025, 20:13
no Admin rights after new installation

Last post by PogoJoe « 15 Apr 2025, 08:57
Replies: 2
by PogoJoe » 15 Apr 2025, 07:39

2 Replies

1606 Views

Last post by PogoJoe
15 Apr 2025, 08:57
Configuring Azure Communication services for SMTP

Last post by beingbaban « 08 Apr 2025, 08:26
Replies: 1
by harift » 07 Apr 2025, 08:33

1 Replies

2252 Views

Last post by beingbaban
08 Apr 2025, 08:26
Znuny 7.1 Not Responding To FQDN

Last post by beingbaban « 08 Apr 2025, 08:17
Replies: 1
by monty1157 » 01 Apr 2025, 11:41

1 Replies

2349 Views

Last post by beingbaban
08 Apr 2025, 08:17
Search don't work on OTRS 6.0.15

Last post by beingbaban « 08 Apr 2025, 07:36
Replies: 2
by bootal » 01 Apr 2024, 10:29

2 Replies

7471 Views

Last post by beingbaban
08 Apr 2025, 07:36
Display values as a tree DynamicField Dropdown

Last post by Johannes « 07 Apr 2025, 17:20
Replies: 3
by hkais » 04 Apr 2025, 10:54

3 Replies

1587 Views

Last post by Johannes
07 Apr 2025, 17:20
Can't update 6.5.9-01 to 6.5.10-01 CentOS 7.9

Last post by morandini « 07 Apr 2025, 11:05
Replies: 9
by piotrusx » 25 Jul 2024, 13:14

9 Replies

9282 Views

Last post by morandini
07 Apr 2025, 11:05
Cannot Fetch Email from Sharedmailbox from Office365

Last post by skullz « 05 Apr 2025, 05:15
Replies: 2
by issupport » 26 Mar 2025, 18:20

2 Replies

6700 Views

Last post by skullz
05 Apr 2025, 05:15
Help adding Outlook account to SMTP/IMAP in Znuny – OAuth2 template issue

Last post by root « 04 Apr 2025, 16:43
Replies: 1
by helpmeplease » 04 Apr 2025, 13:55

1 Replies

2102 Views

Last post by root
04 Apr 2025, 16:43
Phone call inbound/outbound, visible for customer

Last post by finalbeta2 « 25 Mar 2025, 12:26
Replies: 2
by finalbeta2 » 19 Mar 2025, 12:38

2 Replies

10041 Views

Last post by finalbeta2
25 Mar 2025, 12:26
Slack Notifications

Last post by altinac « 21 Mar 2025, 22:46
Replies: 2
by altinac » 21 Mar 2025, 17:22

2 Replies

9433 Views

Last post by altinac
21 Mar 2025, 22:46
Search Issues in OTRS 6.0.15

Last post by Chris28 « 18 Mar 2025, 16:47
Replies: 1
by amosfuegel » 17 Mar 2025, 03:45

1 Replies

10251 Views

Last post by Chris28
18 Mar 2025, 16:47
AgentTicket Communication "Channel" not always available

Last post by TimOscarPOS « 11 Mar 2025, 10:54
Replies: 3
by TimOscarPOS » 10 Mar 2025, 09:04

3 Replies

10204 Views

Last post by TimOscarPOS
11 Mar 2025, 10:54
Dynamic statistic error while upgrade

Last post by Johannes « 06 Mar 2025, 22:08
Replies: 3
by beingbaban » 04 Mar 2025, 11:47

3 Replies

16476 Views

Last post by Johannes
06 Mar 2025, 22:08
wrong SLA solution time calculation

Last post by cauasousa « 06 Mar 2025, 15:19
Replies: 2
by cauasousa » 20 Feb 2025, 21:10

2 Replies

13526 Views

Last post by cauasousa
06 Mar 2025, 15:19
add series or country code to the ticket number

Last post by alexus « 05 Mar 2025, 17:15
Replies: 2
by HerberthVCGT » 05 Mar 2025, 16:04

2 Replies

13322 Views

Last post by alexus
05 Mar 2025, 17:15
Database Check stuck running initial web install - FIXED

Last post by beingbaban « 05 Mar 2025, 08:21
Replies: 7
by p3isys » 05 Jan 2022, 02:02

7 Replies

15637 Views

Last post by beingbaban
05 Mar 2025, 08:21
Upgrading Znuny from 7.0 to 7.1.3 issues

Last post by beingbaban « 04 Mar 2025, 10:28
Replies: 3
by hotkimchee » 28 Jan 2025, 11:02

3 Replies

13987 Views

Last post by beingbaban
04 Mar 2025, 10:28
Google oauth token administration

Last post by beingbaban « 04 Mar 2025, 10:22
Replies: 4
by beingbaban » 25 Feb 2025, 14:19

4 Replies

12454 Views

Last post by beingbaban
04 Mar 2025, 10:22
Migration from OTRS Znuny

Last post by wurzel « 02 Mar 2025, 10:22
Replies: 7
by kobylevy » 27 Feb 2025, 08:44

7 Replies

14765 Views

Last post by wurzel
02 Mar 2025, 10:22
ITSM repository not populating

Last post by beingbaban « 28 Feb 2025, 10:25
Replies: 8
by TSimmonsKSCS » 07 Apr 2023, 15:52

8 Replies

13691 Views

Last post by beingbaban
28 Feb 2025, 10:25

New Topic

13252 topics

Page 1 of 266
- Jump to page:
1
2
3
4
5
…
266
Next

Return to Board Index

Forum permissions

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum