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OTRS 6.0.18

Last post by Farrugiata « 25 Oct 2021, 14:14

by Farrugiata » 25 Oct 2021, 14:14

0 Replies

9 Views

Last post by Farrugiata
25 Oct 2021, 14:14
How to define date format on ticket view?

Last post by root « 24 Oct 2021, 13:15
Replies: 6
by hkais » 17 Oct 2021, 23:43

6 Replies

97 Views

Last post by root
24 Oct 2021, 13:15
Znuny is slow and traversing my messages

Last post by root « 22 Oct 2021, 18:24
Replies: 17
by RoyK » 12 Oct 2021, 11:45

17 Replies

271 Views

Last post by root
22 Oct 2021, 18:24
Znuny - Can't set customerID in TicketCreate

Last post by Rhendak « 22 Oct 2021, 11:20
Replies: 2
by Rhendak » 22 Oct 2021, 10:05

2 Replies

41 Views

Last post by Rhendak
22 Oct 2021, 11:20
Ticket forward limitation of visible customer users

Last post by graychev « 19 Oct 2021, 10:31
Replies: 2
by graychev » 15 Oct 2021, 11:53

2 Replies

79 Views

Last post by graychev
19 Oct 2021, 10:31
Updating from 5.x.x to 6.x.x orphaned entries error

Last post by monigc « 18 Oct 2021, 14:21
Replies: 9
by alemazz » 22 Jul 2019, 11:52

9 Replies

1843 Views

Last post by monigc
18 Oct 2021, 14:21
Znuny - Transition conditions not working correctly.

Last post by Rhendak « 18 Oct 2021, 08:54
Replies: 4
by Rhendak » 14 Oct 2021, 09:01

4 Replies

104 Views

Last post by Rhendak
18 Oct 2021, 08:54
SOAP ConfigGetItem got message ConfigItemGet.AccessDenied

Last post by sbogeman « 15 Oct 2021, 07:42
Replies: 1
by sbogeman » 15 Oct 2021, 06:02

1 Replies

46 Views

Last post by sbogeman
15 Oct 2021, 07:42
Process management - Duplicate ticket and hide dynamic fields?

Last post by Rhendak « 13 Oct 2021, 19:29
Replies: 11
by Rhendak » 11 Oct 2021, 09:26

11 Replies

220 Views

Last post by Rhendak
13 Oct 2021, 19:29
Standardwert wird in Aktivitäts-Dialog Feld nicht korrekt gesetzt

Last post by gruwe1 « 13 Oct 2021, 10:15

by gruwe1 » 13 Oct 2021, 10:15

0 Replies

37 Views

Last post by gruwe1
13 Oct 2021, 10:15
"No Permission to use this frontend module" error after fresh install

Last post by happyfeet « 12 Oct 2021, 10:00
Replies: 3
by happyfeet » 11 Oct 2021, 11:44

3 Replies

77 Views

Last post by happyfeet
12 Oct 2021, 10:00
Znuny 6.1.2 - Slack Integration - Webservice

Last post by Reedu « 08 Oct 2021, 15:37
Replies: 6
by Reedu » 07 Oct 2021, 16:21

6 Replies

169 Views

Last post by Reedu
08 Oct 2021, 15:37
Dynamic Fields

Last post by gusmaer « 07 Oct 2021, 16:41
Replies: 4
by gusmaer » 04 Oct 2021, 23:44

4 Replies

107 Views

Last post by gusmaer
07 Oct 2021, 16:41
OTRS Mailqueue get stuck and fills up

Last post by reneeb « 07 Oct 2021, 12:19
Replies: 1
by Psycho007 » 07 Oct 2021, 09:42

1 Replies

63 Views

Last post by reneeb
07 Oct 2021, 12:19
OTRS upgrade from 5 to 6 - strange error [Solved]

Last post by lando « 06 Oct 2021, 18:05
Replies: 2
by lando » 05 Oct 2021, 20:07

2 Replies

96 Views

Last post by lando
06 Oct 2021, 18:05
New letsencrypt CA failing for download.znuny.org access from OTRS

Last post by root « 06 Oct 2021, 09:59
Replies: 3
by markdiss » 05 Oct 2021, 17:47

3 Replies

115 Views

Last post by root
06 Oct 2021, 09:59
How can you remove an article from a ticket

Last post by zzz « 05 Oct 2021, 20:39
Replies: 2
by JDavis » 24 Aug 2020, 20:44

2 Replies

899 Views

Last post by zzz
05 Oct 2021, 20:39
How to make special groups to skip locks?

Last post by jojo « 03 Oct 2021, 17:26
Replies: 1
by hkais » 03 Oct 2021, 17:18

1 Replies

75 Views

Last post by jojo
03 Oct 2021, 17:26
502 errors after upgrade from 6.0.12 to 6.0.34.

Last post by jeansantos « 01 Oct 2021, 15:18
Replies: 2
by jeansantos » 29 Sep 2021, 23:12

2 Replies

127 Views

Last post by jeansantos
01 Oct 2021, 15:18
[Solved] Inproper tickets count in AgentCustomerInformationCenter

Last post by Reedu « 28 Sep 2021, 16:15

by Reedu » 28 Sep 2021, 16:15

0 Replies

80 Views

Last post by Reedu
28 Sep 2021, 16:15
Migration on new server - Emails received but cannot create tickets

Last post by hkais « 28 Sep 2021, 02:01
Replies: 3
by stef1983 » 17 Sep 2021, 14:41

3 Replies

156 Views

Last post by hkais
28 Sep 2021, 02:01
Update from OTRS 6.0.28 to Znuny LTS 6.0.36

Last post by Psycho007 « 22 Sep 2021, 09:19
Replies: 2
by Psycho007 » 21 Sep 2021, 15:07

2 Replies

130 Views

Last post by Psycho007
22 Sep 2021, 09:19
How to run mutiples instance of Znuny on a single server?

Last post by zzz « 21 Sep 2021, 14:38
Replies: 1
by guillaumesoucy » 21 Sep 2021, 11:04

1 Replies

76 Views

Last post by zzz
21 Sep 2021, 14:38
Mandatory Remarks when using Projects with TimeAccounting package

Last post by tomS « 17 Sep 2021, 12:42

by tomS » 17 Sep 2021, 12:42

0 Replies

50 Views

Last post by tomS
17 Sep 2021, 12:42
Reports not working as intended

Last post by Rhendak « 14 Sep 2021, 15:07
Replies: 3
by Rhendak » 14 Sep 2021, 08:58

3 Replies

144 Views

Last post by Rhendak
14 Sep 2021, 15:07
Help needed with errors

Last post by skullz « 14 Sep 2021, 10:43
Replies: 2
by chrotha » 13 Sep 2021, 14:03

2 Replies

115 Views

Last post by skullz
14 Sep 2021, 10:43
Generic Agent search for attached files?

Last post by root « 12 Sep 2021, 22:16
Replies: 2
by hkais » 06 Sep 2021, 18:15

2 Replies

140 Views

Last post by root
12 Sep 2021, 22:16
Generic Agent for new customer users?

Last post by root « 12 Sep 2021, 22:09
Replies: 3
by hkais » 09 Sep 2021, 07:41

3 Replies

102 Views

Last post by root
12 Sep 2021, 22:09
Which SQL for listing tickets with all their dynamic fields

Last post by vincentb « 09 Sep 2021, 17:42

by vincentb » 09 Sep 2021, 17:42

0 Replies

89 Views

Last post by vincentb
09 Sep 2021, 17:42
Trying to figure out my upgrade options

Last post by mluck94 « 03 Sep 2021, 15:29
Replies: 2
by mluck94 » 02 Sep 2021, 22:42

2 Replies

110 Views

Last post by mluck94
03 Sep 2021, 15:29
Upgrade Help

Last post by lando « 03 Sep 2021, 12:50
Replies: 8
by lando » 31 Aug 2021, 17:00

8 Replies

182 Views

Last post by lando
03 Sep 2021, 12:50
Auto Notification error

Last post by MatIm « 01 Sep 2021, 18:36
Replies: 2
by MatIm » 31 Aug 2021, 18:12

2 Replies

129 Views

Last post by MatIm
01 Sep 2021, 18:36
Cannot create appointment in calendar

Last post by chrullrich « 31 Aug 2021, 11:30
Replies: 2
by chrullrich » 28 Aug 2021, 20:30

2 Replies

86 Views

Last post by chrullrich
31 Aug 2021, 11:30
[solved] Different Status for replied vs changed possible?

Last post by skullz « 30 Aug 2021, 11:46
Replies: 10
by hkais » 17 Jul 2021, 16:14

10 Replies

375 Views

Last post by skullz
30 Aug 2021, 11:46
New filter tab on CustomerTicketOverview

Last post by iwill « 30 Aug 2021, 11:28
Replies: 3
by iwill » 27 Aug 2021, 22:21

3 Replies

81 Views

Last post by iwill
30 Aug 2021, 11:28
Attachment at bottom of an article.

Last post by Rhendak « 30 Aug 2021, 11:16
Replies: 7
by Rhendak » 27 Aug 2021, 16:38

7 Replies

137 Views

Last post by Rhendak
30 Aug 2021, 11:16
How to set a generic agent Note to more than 200 chars?

Last post by hkais « 30 Aug 2021, 10:46

by hkais » 30 Aug 2021, 10:46

0 Replies

59 Views

Last post by hkais
30 Aug 2021, 10:46
[solved] New dashboard widget for tickets with new articles?

Last post by hkais « 29 Aug 2021, 22:18
Replies: 1
by hkais » 19 Aug 2021, 13:23

1 Replies

79 Views

Last post by hkais
29 Aug 2021, 22:18
Article Storage Switch

Last post by nick1897 « 27 Aug 2021, 23:05
Replies: 3
by nick1897 » 27 Aug 2021, 21:14

3 Replies

102 Views

Last post by nick1897
27 Aug 2021, 23:05
On Ticket Zoom, how to change the "VIA" Column

Last post by root « 26 Aug 2021, 19:59
Replies: 1
by estomagado » 26 Aug 2021, 19:15

1 Replies

88 Views

Last post by root
26 Aug 2021, 19:59
Groups/roles possible to edit/reply on locked tickets?

Last post by hkais « 25 Aug 2021, 11:56
Replies: 2
by hkais » 18 Aug 2021, 13:32

2 Replies

88 Views

Last post by hkais
25 Aug 2021, 11:56
How to enforce a minimum length on a close comment?

Last post by hkais « 25 Aug 2021, 11:51
Replies: 5
by hkais » 21 Aug 2021, 16:20

5 Replies

175 Views

Last post by hkais
25 Aug 2021, 11:51
Merge "Returned mail: see transcript for details" bounce e-mails

Last post by hkais « 23 Aug 2021, 12:59
Replies: 3
by hkais » 21 Jul 2021, 12:23

3 Replies

156 Views

Last post by hkais
23 Aug 2021, 12:59
Ticket Notifications

Last post by reneeb « 23 Aug 2021, 11:17
Replies: 1
by chrotha » 10 Aug 2021, 15:46

1 Replies

159 Views

Last post by reneeb
23 Aug 2021, 11:17
No Sender name or Title

Last post by reneeb « 23 Aug 2021, 11:15
Replies: 1
by tomek528 » 18 Aug 2021, 08:24

1 Replies

70 Views

Last post by reneeb
23 Aug 2021, 11:15
How to enforce closing of escalated tickets?

Last post by zzz « 23 Aug 2021, 10:30
Replies: 8
by hkais » 21 Aug 2021, 16:23

8 Replies

134 Views

Last post by zzz
23 Aug 2021, 10:30
Upgrade to 6.1 and GenericTicketConnectorREST

Last post by root « 21 Aug 2021, 15:29
Replies: 1
by salbanese » 21 Aug 2021, 13:15

1 Replies

48 Views

Last post by root
21 Aug 2021, 15:29
.noreply Email Address

Last post by root « 19 Aug 2021, 16:47
Replies: 4
by jamiegriffiths » 18 Jun 2021, 10:56

4 Replies

182 Views

Last post by root
19 Aug 2021, 16:47
After upgrade to 6.0.36, Text Areas are not showing

Last post by estomagado « 18 Aug 2021, 16:49
Replies: 6
by estomagado » 17 Aug 2021, 23:47

6 Replies

130 Views

Last post by estomagado
18 Aug 2021, 16:49
Dynamic fields for Services

Last post by root « 18 Aug 2021, 06:09
Replies: 2
by alepiae74 » 23 Mar 2018, 11:03

2 Replies

15927 Views

Last post by root
18 Aug 2021, 06:09

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