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[CLOSED]Customer should change there data

Last post by rey90 « 18 Sep 2012, 11:02
Replies: 6
by rey90 » 17 Sep 2012, 13:18

6 Replies

3608 Views

Last post by rey90
18 Sep 2012, 11:02
[SOLVED] Automatic fetchmail not working

Last post by crythias « 17 Sep 2012, 23:47
Replies: 6
by bleitner » 31 Jul 2012, 04:09

6 Replies

6222 Views

Last post by crythias
17 Sep 2012, 23:47
Notify Original Customer

Last post by sagarshaha « 17 Sep 2012, 18:49
Replies: 6
by sagarshaha » 14 Sep 2012, 07:05

6 Replies

3853 Views

Last post by sagarshaha
17 Sep 2012, 18:49
HELP - Systemmonitoring is driving me CRAZY!

Last post by jeske « 17 Sep 2012, 16:22
Replies: 5
by jeske » 13 Sep 2012, 23:00

5 Replies

2457 Views

Last post by jeske
17 Sep 2012, 16:22
Autoresponse not working

Last post by crythias « 17 Sep 2012, 15:21
Replies: 21
by waelkd » 10 Sep 2012, 14:46

21 Replies

9980 Views

Last post by crythias
17 Sep 2012, 15:21
Error parsing Invoker-respons

Last post by dionysius « 17 Sep 2012, 12:31

by dionysius » 17 Sep 2012, 12:31

0 Replies

800 Views

Last post by dionysius
17 Sep 2012, 12:31
Is it possible to link an Incident with a ConfIgItem (CI)?

Last post by kinunt « 17 Sep 2012, 07:54

by kinunt » 17 Sep 2012, 07:54

0 Replies

383 Views

Last post by kinunt
17 Sep 2012, 07:54
How to delete a configitem(CI) or a ticket?

Last post by crythias « 15 Sep 2012, 14:51
Replies: 3
by ancery » 02 Nov 2010, 03:32

3 Replies

1284 Views

Last post by crythias
15 Sep 2012, 14:51
How can I clone/duplicate a ConfigItem (CI) in the CMDB?

Last post by kinunt « 15 Sep 2012, 11:06
Replies: 2
by kinunt » 15 Sep 2012, 09:16

2 Replies

676 Views

Last post by kinunt
15 Sep 2012, 11:06
Add colunm to AgentTicketLockedView

Last post by ksbuchanan « 15 Sep 2012, 08:38

by ksbuchanan » 15 Sep 2012, 08:38

0 Replies

736 Views

Last post by ksbuchanan
15 Sep 2012, 08:38
Need Module error

Last post by crythias « 14 Sep 2012, 19:15
Replies: 2
by robmcmi » 10 Sep 2012, 23:05

2 Replies

1125 Views

Last post by crythias
14 Sep 2012, 19:15
Attachments download

Last post by crythias « 14 Sep 2012, 13:27
Replies: 9
by cesco_78 » 13 Sep 2012, 16:46

9 Replies

2220 Views

Last post by crythias
14 Sep 2012, 13:27
Disable or hide criticality and impact in customer view

Last post by crythias « 14 Sep 2012, 13:16
Replies: 1
by samcataps » 14 Sep 2012, 10:09

1 Replies

728 Views

Last post by crythias
14 Sep 2012, 13:16
[Help] CI Database

Last post by jojo « 14 Sep 2012, 10:56
Replies: 5
by skullz » 13 Sep 2012, 09:36

5 Replies

2503 Views

Last post by jojo
14 Sep 2012, 10:56
Notification (Event) - Escalation

Last post by vladimircacko « 14 Sep 2012, 08:46
Replies: 3
by vladimircacko » 10 Sep 2012, 18:47

3 Replies

1421 Views

Last post by vladimircacko
14 Sep 2012, 08:46
Show different FormFields by Qeue-Selection - CUSTOMER

Last post by Giulio Soleni « 13 Sep 2012, 19:55
Replies: 1
by DasaTech » 22 Mar 2012, 16:49

1 Replies

1181 Views

Last post by Giulio Soleni
13 Sep 2012, 19:55
[RESOLVED] Generic Agent randomly does not run jobs

Last post by yackleym « 13 Sep 2012, 17:28
Replies: 1
by yackleym » 12 Sep 2012, 19:21

1 Replies

1911 Views

Last post by yackleym
13 Sep 2012, 17:28
[SOLVED] How to change automatically an article subject?

Last post by crythias « 13 Sep 2012, 16:58
Replies: 3
by LuciferSam » 13 Sep 2012, 15:44

3 Replies

2043 Views

Last post by crythias
13 Sep 2012, 16:58
AD account info cannot be showed correctly

Last post by crythias « 13 Sep 2012, 13:46
Replies: 1
by adamjwchen » 13 Sep 2012, 04:31

1 Replies

1067 Views

Last post by crythias
13 Sep 2012, 13:46
[SOLVED]Empty To: field

Last post by jrosco « 13 Sep 2012, 11:44
Replies: 2
by jrosco » 13 Sep 2012, 07:39

2 Replies

628 Views

Last post by jrosco
13 Sep 2012, 11:44
Survey module problems

Last post by Brandter « 13 Sep 2012, 11:17

by Brandter » 13 Sep 2012, 11:17

0 Replies

395 Views

Last post by Brandter
13 Sep 2012, 11:17
after upgrade to 3.1.10 - cannot create ticket/change owner

Last post by mrvuhoa « 13 Sep 2012, 10:21
Replies: 7
by awalesa » 10 Sep 2012, 12:16

7 Replies

2922 Views

Last post by mrvuhoa
13 Sep 2012, 10:21
[SOLVED]can't change CustomerTicketZoom###StateDefault

Last post by meukmans « 13 Sep 2012, 08:17
Replies: 10
by meukmans » 12 Sep 2012, 08:30

10 Replies

5330 Views

Last post by meukmans
13 Sep 2012, 08:17
how to set default ticke tytpe on a new phone ticket?

Last post by ccummings « 12 Sep 2012, 21:25
Replies: 5
by ccummings » 12 Sep 2012, 18:44

5 Replies

3221 Views

Last post by ccummings
12 Sep 2012, 21:25
Time Stop after worktime is possible?

Last post by jojo « 12 Sep 2012, 18:58
Replies: 3
by schimmelpfeng » 12 Sep 2012, 16:41

3 Replies

2230 Views

Last post by jojo
12 Sep 2012, 18:58
SOAP/WebService configuration

Last post by crythias « 12 Sep 2012, 13:36
Replies: 3
by Rbrt » 12 Sep 2012, 10:28

3 Replies

1069 Views

Last post by crythias
12 Sep 2012, 13:36
[Help] make the dtl & pm file usable

Last post by haq « 12 Sep 2012, 11:17

by haq » 12 Sep 2012, 11:17

0 Replies

571 Views

Last post by haq
12 Sep 2012, 11:17
OTRS return closed ticket number

Last post by mrvuhoa « 12 Sep 2012, 09:37

by mrvuhoa » 12 Sep 2012, 09:37

0 Replies

545 Views

Last post by mrvuhoa
12 Sep 2012, 09:37
[SOLVED]receiver customer's reply email faster

Last post by BrianYin « 12 Sep 2012, 03:27
Replies: 11
by BrianYin » 02 Sep 2012, 11:16

11 Replies

2261 Views

Last post by BrianYin
12 Sep 2012, 03:27
How to Keep Subject Line from Changing Upon Update

Last post by nbyc « 12 Sep 2012, 00:54
Replies: 6
by MWMeads » 28 Apr 2012, 02:06

6 Replies

3731 Views

Last post by nbyc
12 Sep 2012, 00:54
OTRS imported all my gmail and created 2500+ tickets

Last post by pmattson « 11 Sep 2012, 19:57
Replies: 2
by pmattson » 11 Sep 2012, 19:13

2 Replies

599 Views

Last post by pmattson
11 Sep 2012, 19:57
[SOLVED] Notification Event "Article Create"

Last post by rey90 « 11 Sep 2012, 15:26
Replies: 4
by rey90 » 11 Sep 2012, 11:01

4 Replies

2264 Views

Last post by rey90
11 Sep 2012, 15:26
Choosing Service on Client Interface

Last post by crythias « 11 Sep 2012, 14:50
Replies: 1
by reginapaula » 11 Sep 2012, 14:46

1 Replies

854 Views

Last post by crythias
11 Sep 2012, 14:50
Bad File Descriptor when sending mail

Last post by crythias « 11 Sep 2012, 13:40
Replies: 10
by SteveClarkson » 10 Sep 2012, 16:31

10 Replies

8066 Views

Last post by crythias
11 Sep 2012, 13:40
OTRS with PostgreSQL Cluster

Last post by crythias « 11 Sep 2012, 10:11
Replies: 1
by hellproducts » 11 Sep 2012, 09:29

1 Replies

1478 Views

Last post by crythias
11 Sep 2012, 10:11
Question: What is the "PostMasterUserID"? [solved]

Last post by crythias « 10 Sep 2012, 18:15
Replies: 3
by guillo » 10 Sep 2012, 18:00

3 Replies

2175 Views

Last post by crythias
10 Sep 2012, 18:15
ACL: restrict ticket types by queue?

Last post by crythias « 10 Sep 2012, 17:50
Replies: 5
by schaffel » 07 Sep 2012, 10:19

5 Replies

4251 Views

Last post by crythias
10 Sep 2012, 17:50
[SOLVED] Notifiy Event by close ticket FROM:

Last post by rey90 « 10 Sep 2012, 15:42
Replies: 12
by rey90 » 10 Sep 2012, 13:48

12 Replies

2109 Views

Last post by rey90
10 Sep 2012, 15:42
Client not inserted into "From" in Phone Ticket in 3.1.7

Last post by awalesa « 10 Sep 2012, 15:37
Replies: 3
by yuri0001 » 03 Jul 2012, 14:00

3 Replies

1434 Views

Last post by awalesa
10 Sep 2012, 15:37
Implications of having multiple instances OTRS in Apache?

Last post by miguelmz « 10 Sep 2012, 14:12
Replies: 2
by miguelmz » 10 Sep 2012, 13:19

2 Replies

1747 Views

Last post by miguelmz
10 Sep 2012, 14:12
filter all email from domain.com to queue

Last post by crythias « 10 Sep 2012, 13:45
Replies: 6
by ipguy » 23 Aug 2012, 06:28

6 Replies

4951 Views

Last post by crythias
10 Sep 2012, 13:45
LDAP authentication

Last post by katerina « 10 Sep 2012, 11:41
Replies: 30
by katerina » 19 Jul 2012, 13:29

30 Replies

31551 Views

Last post by katerina
10 Sep 2012, 11:41
GenericAgent moves all tickets

Last post by crythias « 09 Sep 2012, 19:32
Replies: 1
by rmueller » 09 Sep 2012, 16:56

1 Replies

937 Views

Last post by crythias
09 Sep 2012, 19:32
PostMaster Filters

Last post by bermelian « 09 Sep 2012, 17:39

by bermelian » 09 Sep 2012, 17:39

0 Replies

924 Views

Last post by bermelian
09 Sep 2012, 17:39
Set 'Unread Article' star on note-internal

Last post by crythias « 09 Sep 2012, 13:43
Replies: 2
by bin » 27 Feb 2011, 12:29

2 Replies

1956 Views

Last post by crythias
09 Sep 2012, 13:43
Access to a group via Customer Management?

Last post by morecw « 09 Sep 2012, 11:36
Replies: 24
by morecw » 06 Sep 2012, 15:08

24 Replies

4273 Views

Last post by morecw
09 Sep 2012, 11:36
ACL and dynamicfield - ticket creation

Last post by Rotyn « 09 Sep 2012, 00:48

by Rotyn » 09 Sep 2012, 00:48

0 Replies

1444 Views

Last post by Rotyn
09 Sep 2012, 00:48
email notification to customer

Last post by crythias « 09 Sep 2012, 00:38
Replies: 2
by vladimircacko » 08 Sep 2012, 15:16

2 Replies

1078 Views

Last post by crythias
09 Sep 2012, 00:38
"Need User" Error message every 15 minutes

Last post by crythias « 08 Sep 2012, 00:23
Replies: 1
by netjess » 07 Sep 2012, 23:42

1 Replies

872 Views

Last post by crythias
08 Sep 2012, 00:23

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