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No notifications are being generated (SendAgentNotification)

Last post by glorang « 04 Oct 2022, 12:15
Replies: 2
by glorang » 03 Oct 2022, 18:33

2 Replies

27 Views

Last post by glorang
04 Oct 2022, 12:15
Ticket web page slow after upgrading otrs 5 to 6

Last post by Johannes « 01 Oct 2022, 08:57
Replies: 5
by giacomos » 28 Sep 2022, 15:12

5 Replies

91 Views

Last post by Johannes
01 Oct 2022, 08:57
Postmaster Email accounts missing / broken since upgrade from OTRS to Znuny

Last post by NBWBOS « 30 Sep 2022, 13:13
Replies: 3
by NBWBOS » 30 Sep 2022, 10:43

3 Replies

39 Views

Last post by NBWBOS
30 Sep 2022, 13:13
OTRS 6. Search tickets in customer panel

Last post by neillq « 30 Sep 2022, 09:53

by neillq » 30 Sep 2022, 09:53

0 Replies

16 Views

Last post by neillq
30 Sep 2022, 09:53
Problem Azure App registration + Znuny OAuth2 ? (returned URi not working)

Last post by root « 29 Sep 2022, 23:05
Replies: 11
by zdenek » 19 Sep 2022, 16:29

11 Replies

180 Views

Last post by root
29 Sep 2022, 23:05
How to quickly delete tickets in a large db

Last post by Johannes « 29 Sep 2022, 11:44
Replies: 1
by giacomos » 28 Sep 2022, 15:30

1 Replies

38 Views

Last post by Johannes
29 Sep 2022, 11:44
Dynamic Field with Matrix - Module DynamicFieldOTRSDBTable

Last post by chrotha « 27 Sep 2022, 13:10
Replies: 2
by chrotha » 23 Sep 2022, 11:42

2 Replies

63 Views

Last post by chrotha
27 Sep 2022, 13:10
POP3S port

Last post by jojo « 27 Sep 2022, 09:40
Replies: 1
by msksharma » 27 Sep 2022, 08:54

1 Replies

27 Views

Last post by jojo
27 Sep 2022, 09:40
AWS Setup

Last post by bschmalhofer « 22 Sep 2022, 18:57
Replies: 4
by jeansantos » 21 Sep 2022, 18:14

4 Replies

77 Views

Last post by bschmalhofer
22 Sep 2022, 18:57
[SOLVED] Dashboard is very slow

Last post by lis9 « 22 Sep 2022, 14:47
Replies: 3
by lis9 » 29 Mar 2022, 00:14

3 Replies

237 Views

Last post by lis9
22 Sep 2022, 14:47
Making the "Ticket#" prefix optional for ticket number recognition in incomin,g emails

Last post by Johannes « 21 Sep 2022, 12:10
Replies: 1
by vincentb » 21 Sep 2022, 09:46

1 Replies

29 Views

Last post by Johannes
21 Sep 2022, 12:10
No option to install Znuny OAuth2.0 addon

Last post by beingbaban « 21 Sep 2022, 08:23
Replies: 2
by beingbaban » 21 Sep 2022, 06:07

2 Replies

46 Views

Last post by beingbaban
21 Sep 2022, 08:23
OAuth2 with POP3 on O365: invalid_client

Last post by glorang « 20 Sep 2022, 18:27
Replies: 1
by glorang » 30 Aug 2022, 11:48

1 Replies

152 Views

Last post by glorang
20 Sep 2022, 18:27
Help with installer.pl

Last post by wphillips « 20 Sep 2022, 18:02
Replies: 7
by wphillips » 19 Sep 2022, 22:16

7 Replies

89 Views

Last post by wphillips
20 Sep 2022, 18:02
Disable mandatory informations during bulk merge/close

Last post by root « 20 Sep 2022, 11:08
Replies: 7
by xavierc » 19 Sep 2022, 14:28

7 Replies

94 Views

Last post by root
20 Sep 2022, 11:08
Cronjob errors (ITSMChangeManagement.pm / ITSMConfigItem.pm / No UserLogin found...)

Last post by chiel821 « 19 Sep 2022, 08:23
Replies: 6
by chiel821 » 13 Sep 2022, 22:59

6 Replies

130 Views

Last post by chiel821
19 Sep 2022, 08:23
Duplicate Tickets Via POP3

Last post by hkais « 19 Sep 2022, 00:23
Replies: 2
by sutarp1 » 16 Sep 2022, 11:19

2 Replies

70 Views

Last post by hkais
19 Sep 2022, 00:23
Envelope to 'root@localhost' not accepted

Last post by Johannes « 13 Sep 2022, 21:05
Replies: 1
by Borisvl » 13 Sep 2022, 12:21

1 Replies

39 Views

Last post by Johannes
13 Sep 2022, 21:05
SMTP Relay Wrong

Last post by griff6r « 13 Sep 2022, 17:51
Replies: 6
by griff6r » 13 Sep 2022, 15:44

6 Replies

71 Views

Last post by griff6r
13 Sep 2022, 17:51
Generic agent - based on itsm field default value

Last post by hkais « 12 Sep 2022, 13:11
Replies: 2
by ovidiuotel » 09 Sep 2022, 15:39

2 Replies

88 Views

Last post by hkais
12 Sep 2022, 13:11
No refresh token OAuth 2

Last post by WernerM « 07 Sep 2022, 10:40
Replies: 20
by alanlopez » 21 Mar 2022, 06:58

20 Replies

787 Views

Last post by WernerM
07 Sep 2022, 10:40
How to define default status on reply / new e-mail ticket?

Last post by owi « 07 Sep 2022, 07:58
Replies: 1
by disciple » 06 Sep 2022, 17:52

1 Replies

53 Views

Last post by owi
07 Sep 2022, 07:58
I can't connect or create database during instalation

Last post by DavCZa « 06 Sep 2022, 10:18
Replies: 19
by DavCZa » 14 Apr 2022, 13:28

19 Replies

550 Views

Last post by DavCZa
06 Sep 2022, 10:18
TimeUnit update in Process?

Last post by Johannes « 26 Aug 2022, 15:20
Replies: 9
by disciple » 25 Aug 2022, 13:55

9 Replies

157 Views

Last post by Johannes
26 Aug 2022, 15:20
PendingReminder / PendingTime best practice?

Last post by Johannes « 25 Aug 2022, 19:07
Replies: 5
by disciple » 25 Aug 2022, 14:16

5 Replies

96 Views

Last post by Johannes
25 Aug 2022, 19:07
Dashboard Error: This ticket has no title or subject

Last post by Johannes « 25 Aug 2022, 17:15
Replies: 23
by disciple » 12 Aug 2022, 10:04

23 Replies

412 Views

Last post by Johannes
25 Aug 2022, 17:15
How to create a search with open state?

Last post by Johannes « 25 Aug 2022, 16:25
Replies: 3
by disciple » 25 Aug 2022, 09:23

3 Replies

60 Views

Last post by Johannes
25 Aug 2022, 16:25
Search for optional dropdown value

Last post by Johannes « 25 Aug 2022, 16:21
Replies: 4
by disciple » 25 Aug 2022, 14:31

4 Replies

45 Views

Last post by Johannes
25 Aug 2022, 16:21
Display dynamic field on search UI and on search results?

Last post by disciple « 25 Aug 2022, 16:18
Replies: 7
by disciple » 02 Aug 2022, 13:17

7 Replies

129 Views

Last post by disciple
25 Aug 2022, 16:18
Custom Output in Search?

Last post by root « 25 Aug 2022, 12:30
Replies: 1
by disciple » 25 Aug 2022, 10:46

1 Replies

34 Views

Last post by root
25 Aug 2022, 12:30
Table 'otrsdb.acl_ticket_attribute_relations' doesn't exist, SQL: '

Last post by greinick « 24 Aug 2022, 08:58
Replies: 8
by greinick » 21 Jan 2022, 12:39

8 Replies

491 Views

Last post by greinick
24 Aug 2022, 08:58
Need help writing ACLs: categories and sub-categories

Last post by Kuroimaken « 23 Aug 2022, 16:34

by Kuroimaken » 23 Aug 2022, 16:34

0 Replies

44 Views

Last post by Kuroimaken
23 Aug 2022, 16:34
MS 365 IMAP oAuth2 seems to be broken since upgrade to 6.4.2

Last post by gob « 22 Aug 2022, 20:24
Replies: 2
by gob » 22 Aug 2022, 19:52

2 Replies

143 Views

Last post by gob
22 Aug 2022, 20:24
Search numbers only?

Last post by Johannes « 22 Aug 2022, 10:57
Replies: 5
by disciple » 19 Aug 2022, 13:09

5 Replies

118 Views

Last post by Johannes
22 Aug 2022, 10:57
Link of tickets missing sometimes on merge

Last post by Johannes « 20 Aug 2022, 13:27
Replies: 1
by hkais » 17 Aug 2022, 21:42

1 Replies

66 Views

Last post by Johannes
20 Aug 2022, 13:27
SOLVED: Trigger new process via E-Mail

Last post by felixj « 18 Aug 2022, 10:25
Replies: 2
by felixj » 05 Aug 2022, 11:52

2 Replies

75 Views

Last post by felixj
18 Aug 2022, 10:25
Generic agent overwrites DynamicFields

Last post by Johannes « 16 Aug 2022, 22:13
Replies: 5
by hkais » 14 Aug 2022, 21:41

5 Replies

119 Views

Last post by Johannes
16 Aug 2022, 22:13
GenericAgent: CMD missing in settings

Last post by kay1234 « 11 Aug 2022, 16:14
Replies: 4
by kay1234 » 09 Aug 2022, 12:29

4 Replies

91 Views

Last post by kay1234
11 Aug 2022, 16:14
Default "Next Ticket state" depends on the language of the agent?

Last post by stefanosimula « 11 Aug 2022, 10:19

by stefanosimula » 11 Aug 2022, 10:19

0 Replies

82 Views

Last post by stefanosimula
11 Aug 2022, 10:19
How to use variables in GenericAgent?

Last post by nedmaj « 10 Aug 2022, 20:34
Replies: 8
by hkais » 25 Sep 2020, 13:22

8 Replies

771 Views

Last post by nedmaj
10 Aug 2022, 20:34
ExternalTicketNumberRecognition correct for my usecase?

Last post by shawnbeasley « 10 Aug 2022, 17:54
Replies: 5
by disciple » 10 Aug 2022, 09:45

5 Replies

95 Views

Last post by shawnbeasley
10 Aug 2022, 17:54
Accidentially created a change on System Configuration, how to revert?

Last post by disciple « 10 Aug 2022, 17:27
Replies: 2
by disciple » 10 Aug 2022, 11:18

2 Replies

58 Views

Last post by disciple
10 Aug 2022, 17:27
Confusing Users, Groups, Roles

Last post by disciple « 10 Aug 2022, 17:11
Replies: 4
by disciple » 10 Aug 2022, 12:19

4 Replies

84 Views

Last post by disciple
10 Aug 2022, 17:11
Transitions fireing automatically

Last post by hkais « 09 Aug 2022, 19:48
Replies: 2
by disciple » 08 Aug 2022, 16:11

2 Replies

68 Views

Last post by hkais
09 Aug 2022, 19:48
Time accounting : account time for each note

Last post by juls « 09 Aug 2022, 13:20

by juls » 09 Aug 2022, 13:20

0 Replies

70 Views

Last post by juls
09 Aug 2022, 13:20
Add a old and new Owner on TicketArticleCreate

Last post by disciple « 08 Aug 2022, 16:06
Replies: 4
by disciple » 08 Aug 2022, 12:26

4 Replies

78 Views

Last post by disciple
08 Aug 2022, 16:06
Pending time in 5d on process?

Last post by disciple « 08 Aug 2022, 12:24
Replies: 8
by disciple » 05 Aug 2022, 17:07

8 Replies

134 Views

Last post by disciple
08 Aug 2022, 12:24
Process with a manual or automatic ticketnumber?

Last post by hkais « 05 Aug 2022, 18:19
Replies: 6
by disciple » 05 Aug 2022, 08:34

6 Replies

105 Views

Last post by hkais
05 Aug 2022, 18:19
Lost Password sender

Last post by shawnbeasley « 05 Aug 2022, 16:21
Replies: 8
by chrotha » 20 Apr 2022, 11:59

8 Replies

294 Views

Last post by shawnbeasley
05 Aug 2022, 16:21
Customer notifications for other tickets

Last post by kirio77 « 05 Aug 2022, 15:24
Replies: 4
by kirio77 » 04 Aug 2022, 10:32

4 Replies

75 Views

Last post by kirio77
05 Aug 2022, 15:24

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