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Agent can only see tickets of 15 days old

Last post by grgelisha « 02 Nov 2011, 10:45
Replies: 2
by grgelisha » 01 Nov 2011, 12:54

2 Replies

1488 Views

Last post by grgelisha
02 Nov 2011, 10:45
Ticket search

Last post by jojo « 02 Nov 2011, 10:22
Replies: 4
by gavin » 17 Mar 2011, 12:02

4 Replies

1759 Views

Last post by jojo
02 Nov 2011, 10:22
Adding Logo

Last post by Jassy « 02 Nov 2011, 06:31
Replies: 2
by Jassy » 01 Nov 2011, 10:25

2 Replies

868 Views

Last post by Jassy
02 Nov 2011, 06:31
[RESOLVED] SMIME issues

Last post by shaitand « 01 Nov 2011, 19:44
Replies: 1
by shaitand » 01 Nov 2011, 19:32

1 Replies

1112 Views

Last post by shaitand
01 Nov 2011, 19:44
Template Creation

Last post by sshirodkar « 31 Oct 2011, 19:48

by sshirodkar » 31 Oct 2011, 19:48

0 Replies

1038 Views

Last post by sshirodkar
31 Oct 2011, 19:48
Notification Tag closing Ticket

Last post by bolhuir « 31 Oct 2011, 18:31
Replies: 2
by bolhuir » 31 Oct 2011, 16:52

2 Replies

1153 Views

Last post by bolhuir
31 Oct 2011, 18:31
Question in regards of custom Dashboard boxes [Solved]

Last post by Burori « 31 Oct 2011, 16:07
Replies: 4
by Burori » 21 Oct 2011, 00:10

4 Replies

2006 Views

Last post by Burori
31 Oct 2011, 16:07
Error sending mail using SMTP

Last post by eneless « 29 Oct 2011, 15:54
Replies: 2
by eneless » 28 Oct 2011, 15:21

2 Replies

3098 Views

Last post by eneless
29 Oct 2011, 15:54
Disregard

Last post by crythias « 29 Oct 2011, 15:36
Replies: 1
by knischan » 28 Oct 2011, 18:38

1 Replies

1110 Views

Last post by crythias
29 Oct 2011, 15:36
My Queue notification on insertion as well as move?

Last post by knischan « 29 Oct 2011, 05:29

by knischan » 29 Oct 2011, 05:29

0 Replies

727 Views

Last post by knischan
29 Oct 2011, 05:29
ITSM PIR Review screen empty

Last post by dutchie86 « 29 Oct 2011, 05:11

by dutchie86 » 29 Oct 2011, 05:11

0 Replies

685 Views

Last post by dutchie86
29 Oct 2011, 05:11
Exposing logged in agent as a var?

Last post by knischan « 28 Oct 2011, 21:49

by knischan » 28 Oct 2011, 21:49

0 Replies

765 Views

Last post by knischan
28 Oct 2011, 21:49
Postmaster queue oddness

Last post by knischan « 28 Oct 2011, 21:34

by knischan » 28 Oct 2011, 21:34

0 Replies

703 Views

Last post by knischan
28 Oct 2011, 21:34
AD sync to Roles is not working properly

Last post by rajiv « 28 Oct 2011, 21:02
Replies: 10
by rajiv » 26 Oct 2011, 22:04

10 Replies

4761 Views

Last post by rajiv
28 Oct 2011, 21:02
Windows File Permission Errors?

Last post by jfreeman2nc « 28 Oct 2011, 20:54
Replies: 6
by MichaelR » 30 Mar 2011, 01:15

6 Replies

4309 Views

Last post by jfreeman2nc
28 Oct 2011, 20:54
AutoInkrement reset and started over.

Last post by KimmoJ « 28 Oct 2011, 15:46
Replies: 2
by KimmoJ » 28 Oct 2011, 14:24

2 Replies

1936 Views

Last post by KimmoJ
28 Oct 2011, 15:46
Allow specific group to edit customers?

Last post by KimmoJ « 28 Oct 2011, 14:19
Replies: 4
by KimmoJ » 28 Oct 2011, 10:53

4 Replies

2607 Views

Last post by KimmoJ
28 Oct 2011, 14:19
Report about reopened tickets

Last post by ynagy « 27 Oct 2011, 23:48

by ynagy » 27 Oct 2011, 23:48

0 Replies

934 Views

Last post by ynagy
27 Oct 2011, 23:48
Change Queue without being Owner

Last post by knischan « 27 Oct 2011, 23:29
Replies: 6
by MaCCa » 12 Aug 2011, 04:39

6 Replies

3458 Views

Last post by knischan
27 Oct 2011, 23:29
Change the word owner?

Last post by knischan « 27 Oct 2011, 23:27
Replies: 2
by knischan » 27 Oct 2011, 07:14

2 Replies

1282 Views

Last post by knischan
27 Oct 2011, 23:27
OTRS attachment size limit

Last post by jojo « 27 Oct 2011, 22:39
Replies: 3
by oscar » 18 Aug 2011, 04:50

3 Replies

3597 Views

Last post by jojo
27 Oct 2011, 22:39
Link Queue To A Specific Template

Last post by crythias « 27 Oct 2011, 20:44
Replies: 1
by amardeepj » 27 Oct 2011, 17:05

1 Replies

629 Views

Last post by crythias
27 Oct 2011, 20:44
Auto-relock upon followup on closed ticket?

Last post by knischan « 27 Oct 2011, 19:15
Replies: 2
by knischan » 27 Oct 2011, 08:02

2 Replies

1179 Views

Last post by knischan
27 Oct 2011, 19:15
[SOLVED] Upgrade to 3.0.11 from 3.0.10?

Last post by J79 « 27 Oct 2011, 17:41
Replies: 1
by J79 » 27 Oct 2011, 17:39

1 Replies

685 Views

Last post by J79
27 Oct 2011, 17:41
[SOLVED] Can't see queues

Last post by noraj « 27 Oct 2011, 16:38
Replies: 2
by noraj » 27 Oct 2011, 15:40

2 Replies

914 Views

Last post by noraj
27 Oct 2011, 16:38
remove option "merge Tickets"?

Last post by jojo « 27 Oct 2011, 16:19
Replies: 1
by mkun » 27 Oct 2011, 14:56

1 Replies

743 Views

Last post by jojo
27 Oct 2011, 16:19
Ticket merge

Last post by hannibal_ « 27 Oct 2011, 13:50

by hannibal_ » 27 Oct 2011, 13:50

0 Replies

950 Views

Last post by hannibal_
27 Oct 2011, 13:50
Tags

Last post by kobi « 27 Oct 2011, 13:04

by kobi » 27 Oct 2011, 13:04

0 Replies

493 Views

Last post by kobi
27 Oct 2011, 13:04
labelling tickets to companies

Last post by J79 « 27 Oct 2011, 12:21
Replies: 2
by J79 » 13 Oct 2011, 18:23

2 Replies

807 Views

Last post by J79
27 Oct 2011, 12:21
No email notification received for some users

Last post by techie « 27 Oct 2011, 10:23
Replies: 2
by techie » 22 Oct 2011, 16:20

2 Replies

1024 Views

Last post by techie
27 Oct 2011, 10:23
Filters on the customer portal?

Last post by yuri0001 « 27 Oct 2011, 08:02
Replies: 1
by knischan » 27 Oct 2011, 07:17

1 Replies

1012 Views

Last post by yuri0001
27 Oct 2011, 08:02
Search is not fully functional

Last post by labasus « 27 Oct 2011, 00:10

by labasus » 27 Oct 2011, 00:10

0 Replies

1353 Views

Last post by labasus
27 Oct 2011, 00:10
Auto Close after Auto Response

Last post by arroadie « 26 Oct 2011, 16:39
Replies: 2
by arroadie » 25 Oct 2011, 22:15

2 Replies

680 Views

Last post by arroadie
26 Oct 2011, 16:39
LDAP Customer auth fails, but agent auth/sync works

Last post by crythias « 26 Oct 2011, 06:00
Replies: 3
by nickbernhardt » 25 Oct 2011, 23:48

3 Replies

1900 Views

Last post by crythias
26 Oct 2011, 06:00
[SOLVED]create a page to enter in a ticket number and delete

Last post by jojo « 25 Oct 2011, 22:38
Replies: 2
by denniskn » 25 Oct 2011, 22:19

2 Replies

1466 Views

Last post by jojo
25 Oct 2011, 22:38
How To use ACL to show specific services for a Queue

Last post by crythias « 25 Oct 2011, 19:48
Replies: 3
by maureliosilverio » 19 Oct 2011, 19:53

3 Replies

1917 Views

Last post by crythias
25 Oct 2011, 19:48
SystemMonitoring not reading emails

Last post by jojo « 25 Oct 2011, 17:50
Replies: 6
by mcollis » 25 Oct 2011, 11:53

6 Replies

2730 Views

Last post by jojo
25 Oct 2011, 17:50
adding fields to new ticket

Last post by crythias « 25 Oct 2011, 13:54
Replies: 2
by kobi » 25 Oct 2011, 10:53

2 Replies

1117 Views

Last post by crythias
25 Oct 2011, 13:54
LDAP for Customers

Last post by Kitty « 25 Oct 2011, 13:49
Replies: 1
by Kitty » 24 Oct 2011, 14:25

1 Replies

1313 Views

Last post by Kitty
25 Oct 2011, 13:49
LDAP not working for Customer Login only

Last post by hangas « 25 Oct 2011, 12:58
Replies: 3
by hangas » 22 Oct 2011, 21:49

3 Replies

1276 Views

Last post by hangas
25 Oct 2011, 12:58
Notify all users

Last post by AlexG « 25 Oct 2011, 11:02
Replies: 1
by rich549 » 25 Oct 2011, 10:56

1 Replies

976 Views

Last post by AlexG
25 Oct 2011, 11:02
relation between roles,groups,agents

Last post by jojo « 24 Oct 2011, 23:42
Replies: 2
by qazi1214 » 18 Oct 2011, 19:30

2 Replies

1379 Views

Last post by jojo
24 Oct 2011, 23:42
Company Tickets

Last post by crythias « 24 Oct 2011, 16:31
Replies: 1
by james_gatt » 24 Oct 2011, 14:12

1 Replies

1333 Views

Last post by crythias
24 Oct 2011, 16:31
OTRS Performance

Last post by jfreeman2nc « 24 Oct 2011, 16:08
Replies: 8
by jfreeman2nc » 17 Oct 2011, 21:31

8 Replies

2709 Views

Last post by jfreeman2nc
24 Oct 2011, 16:08
restrict customer to see "own" mails only

Last post by fke « 24 Oct 2011, 09:24
Replies: 4
by fke » 21 Oct 2011, 17:55

4 Replies

1306 Views

Last post by fke
24 Oct 2011, 09:24
Constant subroutine messages in Apache logs

Last post by itservicedesk « 22 Oct 2011, 18:09

by itservicedesk » 22 Oct 2011, 18:09

0 Replies

722 Views

Last post by itservicedesk
22 Oct 2011, 18:09
Assign one ticket to multiple queues

Last post by jojo « 22 Oct 2011, 05:48
Replies: 2
by bolhuir » 21 Oct 2011, 22:44

2 Replies

1370 Views

Last post by jojo
22 Oct 2011, 05:48
Customer display in selections

Last post by knischan « 21 Oct 2011, 23:09
Replies: 2
by knischan » 21 Oct 2011, 16:30

2 Replies

1381 Views

Last post by knischan
21 Oct 2011, 23:09
Service doesn't always appear in pull-down

Last post by kruegerM « 21 Oct 2011, 22:55
Replies: 2
by kruegerM » 18 Oct 2011, 22:21

2 Replies

872 Views

Last post by kruegerM
21 Oct 2011, 22:55
Ticket Number

Last post by crythias « 21 Oct 2011, 14:37
Replies: 11
by vishnupv » 22 Aug 2011, 15:37

11 Replies

6685 Views

Last post by crythias
21 Oct 2011, 14:37

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