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Open tickets dashboard widget

Last post by lupisa « 12 Apr 2011, 15:42
Replies: 11
by acrodesign » 01 Feb 2011, 14:22

11 Replies

7071 Views

Last post by lupisa
12 Apr 2011, 15:42
reminder notification.

Last post by lupisa « 12 Apr 2011, 15:40
Replies: 5
by jamzigy » 11 Aug 2010, 13:34

5 Replies

2524 Views

Last post by lupisa
12 Apr 2011, 15:40
Creating a rich text <textarea> for a FreeTextField

Last post by jojo « 12 Apr 2011, 14:12
Replies: 1
by weatherbys » 12 Apr 2011, 13:58

1 Replies

1059 Views

Last post by jojo
12 Apr 2011, 14:12
Ticket - Define Email From

Last post by dedes « 12 Apr 2011, 09:07
Replies: 2
by dedes » 11 Apr 2011, 10:26

2 Replies

1036 Views

Last post by dedes
12 Apr 2011, 09:07
No notifications send despite auto-response is set

Last post by mosquito « 11 Apr 2011, 15:17
Replies: 1
by mosquito » 11 Apr 2011, 14:29

1 Replies

813 Views

Last post by mosquito
11 Apr 2011, 15:17
customer ticket story

Last post by crythias « 11 Apr 2011, 14:54
Replies: 3
by michele_petrazzo » 09 Apr 2011, 17:34

3 Replies

1299 Views

Last post by crythias
11 Apr 2011, 14:54
regrading the admin stat

Last post by oscar « 11 Apr 2011, 11:59

by oscar » 11 Apr 2011, 11:59

0 Replies

601 Views

Last post by oscar
11 Apr 2011, 11:59
Migration of the config to another machine

Last post by marouitaa1988 « 11 Apr 2011, 10:33
Replies: 2
by marouitaa1988 » 08 Apr 2011, 10:48

2 Replies

1204 Views

Last post by marouitaa1988
11 Apr 2011, 10:33
Ticket Create time

Last post by azady_part « 11 Apr 2011, 08:25
Replies: 1
by azady_part » 10 Apr 2011, 09:18

1 Replies

1358 Views

Last post by azady_part
11 Apr 2011, 08:25
How to expand the information about the agent

Last post by dvp « 11 Apr 2011, 08:21

by dvp » 11 Apr 2011, 08:21

0 Replies

614 Views

Last post by dvp
11 Apr 2011, 08:21
Why my OTRS auto response not working ?

Last post by oscar « 11 Apr 2011, 07:49
Replies: 8
by oscar » 08 Apr 2011, 17:09

8 Replies

2851 Views

Last post by oscar
11 Apr 2011, 07:49
Replicating the AJAX lookup

Last post by MichaelR « 11 Apr 2011, 07:49

by MichaelR » 11 Apr 2011, 07:49

0 Replies

727 Views

Last post by MichaelR
11 Apr 2011, 07:49
System monitoring regular expression

Last post by Wolfgangf « 10 Apr 2011, 19:17
Replies: 7
by ArielRauch » 08 Apr 2011, 17:04

7 Replies

4309 Views

Last post by Wolfgangf
10 Apr 2011, 19:17
non english letters

Last post by fisk5 « 10 Apr 2011, 01:03
Replies: 2
by fisk5 » 09 Apr 2011, 10:46

2 Replies

1413 Views

Last post by fisk5
10 Apr 2011, 01:03
New ticket notification is received three times per ticket

Last post by peterm2 « 09 Apr 2011, 22:11
Replies: 2
by peterm2 » 09 Apr 2011, 18:54

2 Replies

1299 Views

Last post by peterm2
09 Apr 2011, 22:11
Customer::AuthModule::DB::Table not considered

Last post by michele_petrazzo « 09 Apr 2011, 17:35
Replies: 3
by michele_petrazzo » 05 Apr 2011, 17:06

3 Replies

1416 Views

Last post by michele_petrazzo
09 Apr 2011, 17:35
FAQ 2.0.3 - Package not correctly deployed!

Last post by mshi « 09 Apr 2011, 12:08
Replies: 3
by mshi » 08 Apr 2011, 15:44

3 Replies

1867 Views

Last post by mshi
09 Apr 2011, 12:08
[SOLVED] Disable 'Priority' feature globally

Last post by ferrosti « 08 Apr 2011, 13:04
Replies: 2
by ferrosti » 08 Apr 2011, 11:34

2 Replies

1231 Views

Last post by ferrosti
08 Apr 2011, 13:04
double comfirm of RAW

Last post by ferrosti « 08 Apr 2011, 11:59
Replies: 1
by oscar » 08 Apr 2011, 08:56

1 Replies

959 Views

Last post by ferrosti
08 Apr 2011, 11:59
notification for customers

Last post by jojo « 08 Apr 2011, 10:54
Replies: 9
by ArielRauch » 02 Apr 2011, 16:41

9 Replies

3422 Views

Last post by jojo
08 Apr 2011, 10:54
Error: Need History Type

Last post by nandozzi « 08 Apr 2011, 10:43
Replies: 1
by nandozzi » 08 Apr 2011, 09:57

1 Replies

1447 Views

Last post by nandozzi
08 Apr 2011, 10:43
How to assign Service (ITSM) to every customer

Last post by Wolfgangf « 08 Apr 2011, 06:01
Replies: 6
by rohit1 » 18 Mar 2011, 10:32

6 Replies

2631 Views

Last post by Wolfgangf
08 Apr 2011, 06:01
Imap issue?

Last post by oscar « 08 Apr 2011, 03:19
Replies: 2
by oscar » 07 Apr 2011, 08:21

2 Replies

1104 Views

Last post by oscar
08 Apr 2011, 03:19
generic agent task sending particular email

Last post by manikambalva « 07 Apr 2011, 17:49

by manikambalva » 07 Apr 2011, 17:49

0 Replies

712 Views

Last post by manikambalva
07 Apr 2011, 17:49
Sender addres of Auto Response emails

Last post by jojo « 07 Apr 2011, 17:00
Replies: 1
by nicron » 07 Apr 2011, 15:50

1 Replies

1578 Views

Last post by jojo
07 Apr 2011, 17:00
stats to know the realtime of a ticket ?

Last post by llhoir « 07 Apr 2011, 16:37

by llhoir » 07 Apr 2011, 16:37

0 Replies

646 Views

Last post by llhoir
07 Apr 2011, 16:37
[SOLVED] CustomerCompanySupport and LDAP integration

Last post by Giulio Soleni « 07 Apr 2011, 14:54

by Giulio Soleni » 07 Apr 2011, 14:54

0 Replies

1388 Views

Last post by Giulio Soleni
07 Apr 2011, 14:54
User root@localhost

Last post by fornazieri « 07 Apr 2011, 13:56
Replies: 3
by fornazieri » 06 Apr 2011, 20:03

3 Replies

1886 Views

Last post by fornazieri
07 Apr 2011, 13:56
Language pack

Last post by starbux « 07 Apr 2011, 11:19
Replies: 2
by starbux » 07 Apr 2011, 08:33

2 Replies

975 Views

Last post by starbux
07 Apr 2011, 11:19
OTRS Ticket crashed\corrupt and needs to be repaired

Last post by MichaelR « 07 Apr 2011, 01:22
Replies: 4
by rashadreddy » 03 Apr 2011, 13:03

4 Replies

14317 Views

Last post by MichaelR
07 Apr 2011, 01:22
Create ticket and assign it on a other agent

Last post by fisk5 « 07 Apr 2011, 00:23
Replies: 3
by fisk5 » 05 Apr 2011, 00:17

3 Replies

1596 Views

Last post by fisk5
07 Apr 2011, 00:23
Emails stuck - generating the same ticket over and over

Last post by rustbucket « 06 Apr 2011, 21:36

by rustbucket » 06 Apr 2011, 21:36

0 Replies

768 Views

Last post by rustbucket
06 Apr 2011, 21:36
Ticket Duration with SLA

Last post by GiHe « 06 Apr 2011, 16:10

by GiHe » 06 Apr 2011, 16:10

0 Replies

579 Views

Last post by GiHe
06 Apr 2011, 16:10
Adding LinkObject to FAQ

Last post by iztok « 06 Apr 2011, 15:59
Replies: 1
by iztok » 05 Apr 2011, 16:19

1 Replies

1138 Views

Last post by iztok
06 Apr 2011, 15:59
import the PGP public key

Last post by crythias « 06 Apr 2011, 14:45
Replies: 5
by marouitaa1988 » 29 Mar 2011, 13:35

5 Replies

2851 Views

Last post by crythias
06 Apr 2011, 14:45
Help with escalation and escalation notify

Last post by Ravikummary « 06 Apr 2011, 14:30
Replies: 4
by Ravikummary » 28 Mar 2011, 17:02

4 Replies

2499 Views

Last post by Ravikummary
06 Apr 2011, 14:30
Customer Name in customer portal

Last post by llhoir « 06 Apr 2011, 12:02
Replies: 1
by llhoir » 05 Apr 2011, 09:25

1 Replies

831 Views

Last post by llhoir
06 Apr 2011, 12:02
Regrading of different 2 agents

Last post by oscar « 06 Apr 2011, 11:43
Replies: 4
by oscar » 04 Apr 2011, 09:27

4 Replies

1343 Views

Last post by oscar
06 Apr 2011, 11:43
Inserting logos on Agen main frontend page

Last post by Faris Zaidi « 06 Apr 2011, 11:25
Replies: 7
by usman » 20 Sep 2010, 13:47

7 Replies

10456 Views

Last post by Faris Zaidi
06 Apr 2011, 11:25
Free fields?

Last post by DragosT « 06 Apr 2011, 10:37
Replies: 18
by holmesmail » 28 Oct 2010, 23:51

18 Replies

15687 Views

Last post by DragosT
06 Apr 2011, 10:37
[SOLVED] Hide auto answer form articles in ticket zoom list

Last post by benoitm « 06 Apr 2011, 09:27
Replies: 3
by benoitm » 05 Apr 2011, 09:48

3 Replies

2118 Views

Last post by benoitm
06 Apr 2011, 09:27
Value/Name for Customer Company Comment

Last post by MichaelR « 06 Apr 2011, 05:35

by MichaelR » 06 Apr 2011, 05:35

0 Replies

914 Views

Last post by MichaelR
06 Apr 2011, 05:35
Mail after new/closed ticket

Last post by Wolfgangf « 06 Apr 2011, 05:20
Replies: 1
by rafaqf » 05 Apr 2011, 17:57

1 Replies

1026 Views

Last post by Wolfgangf
06 Apr 2011, 05:20
Email Configuration

Last post by crythias « 05 Apr 2011, 18:11
Replies: 8
by Wheats » 05 Jan 2011, 21:31

8 Replies

8509 Views

Last post by crythias
05 Apr 2011, 18:11
Notifications on every action in a ticket

Last post by troffasky « 05 Apr 2011, 17:15
Replies: 2
by kamash » 23 Mar 2011, 14:26

2 Replies

1127 Views

Last post by troffasky
05 Apr 2011, 17:15
Auto-lookup agents

Last post by HervE « 05 Apr 2011, 17:03
Replies: 6
by HervE » 05 Apr 2011, 10:00

6 Replies

2518 Views

Last post by HervE
05 Apr 2011, 17:03
Can not connect to MSSQL server after trial expired

Last post by arvobowen « 05 Apr 2011, 16:34
Replies: 1
by arvobowen » 04 Apr 2011, 18:33

1 Replies

2504 Views

Last post by arvobowen
05 Apr 2011, 16:34
Uable to receive email notification

Last post by manishz « 05 Apr 2011, 14:59
Replies: 2
by manishz » 04 Apr 2011, 14:45

2 Replies

1951 Views

Last post by manishz
05 Apr 2011, 14:59
Error in Internet Explorer when adding a Note to an incident

Last post by weatherbys « 05 Apr 2011, 13:48

by weatherbys » 05 Apr 2011, 13:48

0 Replies

803 Views

Last post by weatherbys
05 Apr 2011, 13:48
Escalation Agent don't send mail

Last post by llhoir « 05 Apr 2011, 10:39
Replies: 4
by llhoir » 05 Apr 2011, 09:35

4 Replies

1496 Views

Last post by llhoir
05 Apr 2011, 10:39

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