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Last post

How to allow Team Leader to see tickets of his team?

Last post by ferrosti « 13 Sep 2010, 10:21
Replies: 9
by DenisBY » 09 Sep 2010, 16:54

9 Replies

5445 Views

Last post by ferrosti
13 Sep 2010, 10:21
About the range of the notification mail of Escalation

Last post by kkkkk20090115 « 13 Sep 2010, 06:45
Replies: 1
by kkkkk20090115 » 26 Aug 2010, 07:40

1 Replies

1378 Views

Last post by kkkkk20090115
13 Sep 2010, 06:45
Error creating tickets from email

Last post by petodow « 12 Sep 2010, 19:44
Replies: 4
by petodow » 11 Sep 2010, 22:38

4 Replies

2486 Views

Last post by petodow
12 Sep 2010, 19:44
Readonly combos

Last post by Muad_Dib « 12 Sep 2010, 14:13
Replies: 2
by Muad_Dib » 08 Sep 2010, 14:15

2 Replies

2079 Views

Last post by Muad_Dib
12 Sep 2010, 14:13
[SOLVED] How to activate the companytickets for the customer

Last post by crythias « 10 Sep 2010, 17:58
Replies: 9
by scorpioncf » 10 Sep 2010, 15:19

9 Replies

6335 Views

Last post by crythias
10 Sep 2010, 17:58
IMAP: Can't process mail

Last post by crythias « 10 Sep 2010, 12:46
Replies: 1
by Ticntura » 10 Sep 2010, 11:37

1 Replies

2209 Views

Last post by crythias
10 Sep 2010, 12:46
OTRS iPhone App

Last post by jojo « 09 Sep 2010, 21:25
Replies: 1
by sixfortysix » 09 Sep 2010, 21:23

1 Replies

1944 Views

Last post by jojo
09 Sep 2010, 21:25
SOLVED Outbound email not possible in ticket view?

Last post by timppa67 « 09 Sep 2010, 11:56
Replies: 2
by timppa67 » 06 Sep 2010, 09:04

2 Replies

1759 Views

Last post by timppa67
09 Sep 2010, 11:56
500 error premature end of script

Last post by Fanboy « 09 Sep 2010, 06:35
Replies: 3
by ckjkennedy » 10 Jun 2010, 20:48

3 Replies

3757 Views

Last post by Fanboy
09 Sep 2010, 06:35
Pls help!OTRS does not work on internet but works on LAN

Last post by Fanboy « 09 Sep 2010, 05:49
Replies: 4
by Fanboy » 07 Sep 2010, 05:47

4 Replies

3544 Views

Last post by Fanboy
09 Sep 2010, 05:49
LDAP Exclude computers and groups

Last post by peacefrog « 08 Sep 2010, 18:16
Replies: 3
by peacefrog » 07 Sep 2010, 18:19

3 Replies

3721 Views

Last post by peacefrog
08 Sep 2010, 18:16
Integration between two OTRS

Last post by Fanboy « 08 Sep 2010, 11:03
Replies: 8
by aojunior » 23 Aug 2010, 16:26

8 Replies

6040 Views

Last post by Fanboy
08 Sep 2010, 11:03
Customer Type drop-down with limited view

Last post by lakshan « 08 Sep 2010, 09:27
Replies: 5
by agcook » 22 Apr 2010, 22:36

5 Replies

5504 Views

Last post by lakshan
08 Sep 2010, 09:27
Setting up SMTP Email

Last post by latnem « 07 Sep 2010, 21:14

by latnem » 07 Sep 2010, 21:14

0 Replies

1455 Views

Last post by latnem
07 Sep 2010, 21:14
ticket to sms

Last post by DavidM « 07 Sep 2010, 16:35
Replies: 1
by waseemaulikh » 07 Sep 2010, 07:35

1 Replies

1632 Views

Last post by DavidM
07 Sep 2010, 16:35
close tickets not updated for last five days -generic agent

Last post by kenmurimi « 07 Sep 2010, 13:36

by kenmurimi » 07 Sep 2010, 13:36

0 Replies

1102 Views

Last post by kenmurimi
07 Sep 2010, 13:36
send notifications to an Agent

Last post by kenmurimi « 07 Sep 2010, 07:24
Replies: 2
by kenmurimi » 02 Sep 2010, 09:34

2 Replies

2229 Views

Last post by kenmurimi
07 Sep 2010, 07:24
[Resolved] Cannot Change Admin Email

Last post by davidbann « 06 Sep 2010, 20:45
Replies: 1
by davidbann » 06 Sep 2010, 20:41

1 Replies

1981 Views

Last post by davidbann
06 Sep 2010, 20:45
queue problem

Last post by ferrosti « 06 Sep 2010, 20:02
Replies: 1
by manikambalva » 06 Sep 2010, 13:59

1 Replies

1370 Views

Last post by ferrosti
06 Sep 2010, 20:02
Loop Protection - How does it work?

Last post by davidbann « 06 Sep 2010, 16:56

by davidbann » 06 Sep 2010, 16:56

0 Replies

1488 Views

Last post by davidbann
06 Sep 2010, 16:56
Auto-login customer

Last post by timppa67 « 06 Sep 2010, 13:02
Replies: 2
by kia75 » 01 Sep 2010, 23:16

2 Replies

2350 Views

Last post by timppa67
06 Sep 2010, 13:02
Email to admin after new customer self registration

Last post by savanagana « 06 Sep 2010, 11:17
Replies: 1
by savanagana » 03 Sep 2010, 12:10

1 Replies

1699 Views

Last post by savanagana
06 Sep 2010, 11:17
Hostmonster

Last post by crythias « 03 Sep 2010, 04:21
Replies: 3
by altjx » 02 Sep 2010, 22:24

3 Replies

2097 Views

Last post by crythias
03 Sep 2010, 04:21
Multiple domains

Last post by crythias « 03 Sep 2010, 04:10
Replies: 1
by mbrowning » 02 Sep 2010, 23:49

1 Replies

1316 Views

Last post by crythias
03 Sep 2010, 04:10
OTRS::ITMS location variable in e-mail templates

Last post by webnext « 02 Sep 2010, 22:31

by webnext » 02 Sep 2010, 22:31

0 Replies

1185 Views

Last post by webnext
02 Sep 2010, 22:31
Deny changing owner to specific account

Last post by jforrow « 02 Sep 2010, 16:30

by jforrow » 02 Sep 2010, 16:30

0 Replies

1075 Views

Last post by jforrow
02 Sep 2010, 16:30
RSS on CustomerLogin

Last post by kill2kill « 02 Sep 2010, 11:46

by kill2kill » 02 Sep 2010, 11:46

0 Replies

963 Views

Last post by kill2kill
02 Sep 2010, 11:46
Generic Agent jobs

Last post by kenmurimi « 02 Sep 2010, 11:09

by kenmurimi » 02 Sep 2010, 11:09

0 Replies

1139 Views

Last post by kenmurimi
02 Sep 2010, 11:09
User Customization [SOLVED]

Last post by Daniel Obee « 02 Sep 2010, 09:11
Replies: 6
by Muad_Dib » 01 Sep 2010, 11:43

6 Replies

3941 Views

Last post by Daniel Obee
02 Sep 2010, 09:11
Customer BackEnd [SOLVED]

Last post by Muad_Dib « 01 Sep 2010, 09:01
Replies: 2
by Muad_Dib » 31 Aug 2010, 15:08

2 Replies

2952 Views

Last post by Muad_Dib
01 Sep 2010, 09:01
About the CustomerID field

Last post by spammeatwill « 31 Aug 2010, 16:46
Replies: 4
by spammeatwill » 25 Aug 2010, 18:28

4 Replies

3132 Views

Last post by spammeatwill
31 Aug 2010, 16:46
Search across the entire system

Last post by jojo « 30 Aug 2010, 12:09
Replies: 1
by alessiotosi » 30 Aug 2010, 11:20

1 Replies

1838 Views

Last post by jojo
30 Aug 2010, 12:09
SystemID format

Last post by Mike_B « 30 Aug 2010, 11:17
Replies: 1
by Rashit » 28 Aug 2010, 08:43

1 Replies

1697 Views

Last post by Mike_B
30 Aug 2010, 11:17
OTRS 3.0.0 Beta IMAP Postmaster Account ERROR

Last post by mauroreggio « 30 Aug 2010, 10:54
Replies: 6
by mauroreggio » 09 Aug 2010, 11:48

6 Replies

3836 Views

Last post by mauroreggio
30 Aug 2010, 10:54
Restrict services by selected queue

Last post by fbobraga « 29 Aug 2010, 04:21
Replies: 2
by fbobraga » 26 Aug 2010, 22:07

2 Replies

2259 Views

Last post by fbobraga
29 Aug 2010, 04:21
Custom Fields

Last post by Daniel Obee « 28 Aug 2010, 19:56
Replies: 1
by aideyd » 28 Aug 2010, 12:19

1 Replies

1578 Views

Last post by Daniel Obee
28 Aug 2010, 19:56
Multiple companies per CustomerID

Last post by crythias « 27 Aug 2010, 21:57
Replies: 1
by mal3as » 27 Aug 2010, 19:08

1 Replies

1434 Views

Last post by crythias
27 Aug 2010, 21:57
accounted time in change conditions

Last post by leocertuche « 27 Aug 2010, 17:00

by leocertuche » 27 Aug 2010, 17:00

0 Replies

1212 Views

Last post by leocertuche
27 Aug 2010, 17:00
AgentTicketQueue and problem with Blank Tickets

Last post by crythias « 27 Aug 2010, 14:22
Replies: 3
by billias » 27 Aug 2010, 12:24

3 Replies

2010 Views

Last post by crythias
27 Aug 2010, 14:22
Ticket creation date

Last post by crythias « 27 Aug 2010, 01:59
Replies: 1
by tomdc67 » 25 Aug 2010, 18:35

1 Replies

1782 Views

Last post by crythias
27 Aug 2010, 01:59
Displaying ticket history in Customer Interface

Last post by bkbarbon « 26 Aug 2010, 19:30
Replies: 2
by bkbarbon » 24 Aug 2010, 22:42

2 Replies

2250 Views

Last post by bkbarbon
26 Aug 2010, 19:30
Control agents access to the Customer Users DB

Last post by arvobowen « 26 Aug 2010, 18:17
Replies: 2
by arvobowen » 03 Aug 2010, 20:04

2 Replies

2034 Views

Last post by arvobowen
26 Aug 2010, 18:17
Generic Agent - Match tickets with NO service??

Last post by davidbann « 26 Aug 2010, 17:58

by davidbann » 26 Aug 2010, 17:58

0 Replies

1286 Views

Last post by davidbann
26 Aug 2010, 17:58
Changing Nav Bar Labels [SOLVED]

Last post by losttech « 25 Aug 2010, 16:35
Replies: 3
by losttech » 24 Aug 2010, 21:19

3 Replies

2501 Views

Last post by losttech
25 Aug 2010, 16:35
How to Change Background Color (Main Agent Frontend)

Last post by fbobraga « 25 Aug 2010, 15:15
Replies: 1
by usman » 25 Aug 2010, 11:31

1 Replies

2054 Views

Last post by fbobraga
25 Aug 2010, 15:15
unable to receive notification on adding external Note

Last post by jojo « 25 Aug 2010, 11:58
Replies: 6
by mediawide » 19 Aug 2010, 09:08

6 Replies

4570 Views

Last post by jojo
25 Aug 2010, 11:58
unable to receive email notification on New ticket added

Last post by jojo « 25 Aug 2010, 11:56
Replies: 1
by mediawide » 25 Aug 2010, 11:53

1 Replies

1692 Views

Last post by jojo
25 Aug 2010, 11:56
Configuring OTRS 2.4.7 Windows with Exchange srv 2007

Last post by jojo « 25 Aug 2010, 07:42
Replies: 3
by keniemo » 24 Aug 2010, 19:50

3 Replies

2329 Views

Last post by jojo
25 Aug 2010, 07:42
List Tickets by Owner

Last post by aideyd « 24 Aug 2010, 18:25
Replies: 4
by aideyd » 24 Aug 2010, 16:53

4 Replies

2245 Views

Last post by aideyd
24 Aug 2010, 18:25
Report how many tickets are logged on a CI

Last post by jojo « 24 Aug 2010, 15:32
Replies: 4
by RickyA » 23 Aug 2010, 19:39

4 Replies

2884 Views

Last post by jojo
24 Aug 2010, 15:32

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