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Last post

How to hide queue on Dashboard to a specific agent

Last post by xili « 27 May 2013, 16:59
Replies: 2
by xili » 27 May 2013, 16:00

2 Replies

536 Views

Last post by xili
27 May 2013, 16:59
ticket number statistics

Last post by Plume « 27 May 2013, 11:43
Replies: 1
by Plume » 20 May 2013, 17:08

1 Replies

813 Views

Last post by Plume
27 May 2013, 11:43
How can child ticket notify parent ticket?

Last post by ndhvu275 « 25 May 2013, 05:15
Replies: 4
by sysadmin_cfe » 18 Jan 2012, 18:46

4 Replies

3252 Views

Last post by ndhvu275
25 May 2013, 05:15
Add a filter in ticket Overview

Last post by ndhvu275 « 25 May 2013, 04:27
Replies: 4
by ndhvu275 » 23 May 2013, 05:20

4 Replies

2637 Views

Last post by ndhvu275
25 May 2013, 04:27
How can this ticket have a "NEW" status??

Last post by crythias « 24 May 2013, 18:40
Replies: 8
by bayerex » 24 May 2013, 15:20

8 Replies

1780 Views

Last post by crythias
24 May 2013, 18:40
how to modify the graph (7 day stats) at the dashboard?

Last post by guillo « 24 May 2013, 18:34

by guillo » 24 May 2013, 18:34

0 Replies

1486 Views

Last post by guillo
24 May 2013, 18:34
All services for all LDAP customers to make SLA work

Last post by SantaPe « 24 May 2013, 12:09
Replies: 3
by SantaPe » 24 May 2013, 10:21

3 Replies

1967 Views

Last post by SantaPe
24 May 2013, 12:09
ActivePerl 64 bit (Win3b2 Installer)

Last post by ckayfish « 24 May 2013, 11:13
Replies: 1
by ckayfish » 23 May 2013, 23:32

1 Replies

1033 Views

Last post by ckayfish
24 May 2013, 11:13
Different Ticket Information

Last post by stevo300 « 24 May 2013, 10:56
Replies: 2
by stevo300 » 21 May 2013, 16:13

2 Replies

1177 Views

Last post by stevo300
24 May 2013, 10:56
Ticket State that stops the escalation time (SLA) [SOLVED]

Last post by guillo « 23 May 2013, 22:51
Replies: 3
by guillo » 23 May 2013, 20:07

3 Replies

2810 Views

Last post by guillo
23 May 2013, 22:51
Upgrade from 3.2.6 to 3.2.7

Last post by kjmadara « 23 May 2013, 21:35
Replies: 4
by kjmadara » 23 May 2013, 20:38

4 Replies

1414 Views

Last post by kjmadara
23 May 2013, 21:35
otrs 2.3.6 to 2.4.15

Last post by jojo « 23 May 2013, 20:59
Replies: 1
by jj99 » 23 May 2013, 20:58

1 Replies

551 Views

Last post by jojo
23 May 2013, 20:59
auto Lock closed tickets that are re-opened

Last post by Sophy978 « 23 May 2013, 16:40
Replies: 2
by Sophy978 » 23 May 2013, 16:28

2 Replies

1308 Views

Last post by Sophy978
23 May 2013, 16:40
Change Customer Navigation bar?

Last post by jojo « 23 May 2013, 15:12
Replies: 5
by Mothra » 08 Mar 2011, 16:02

5 Replies

4061 Views

Last post by jojo
23 May 2013, 15:12
HideShowDynamicFields

Last post by crythias « 23 May 2013, 14:19
Replies: 3
by louis » 23 May 2013, 12:04

3 Replies

1716 Views

Last post by crythias
23 May 2013, 14:19
rename customer id's

Last post by crythias « 22 May 2013, 22:45
Replies: 3
by steeman » 22 May 2013, 12:45

3 Replies

1018 Views

Last post by crythias
22 May 2013, 22:45
Escalation time not updated

Last post by kazevil « 22 May 2013, 18:35

by kazevil » 22 May 2013, 18:35

0 Replies

470 Views

Last post by kazevil
22 May 2013, 18:35
How to protect process ticket status/view?

Last post by pots « 22 May 2013, 15:31
Replies: 9
by pituca » 13 May 2013, 22:54

9 Replies

2465 Views

Last post by pots
22 May 2013, 15:31
Auto-reply

Last post by crythias « 22 May 2013, 14:39
Replies: 1
by fabiosanchez » 22 May 2013, 10:49

1 Replies

830 Views

Last post by crythias
22 May 2013, 14:39
customer.pl ticket view: how to expand zoom?

Last post by krmagic « 22 May 2013, 12:24

by krmagic » 22 May 2013, 12:24

0 Replies

587 Views

Last post by krmagic
22 May 2013, 12:24
Process ticket ACL or privleges

Last post by pots « 22 May 2013, 12:07
Replies: 3
by pots » 17 May 2013, 16:35

3 Replies

765 Views

Last post by pots
22 May 2013, 12:07
[SOLVED] ITSM change states

Last post by dcorbera « 22 May 2013, 10:50
Replies: 6
by dcorbera » 20 May 2013, 10:48

6 Replies

1182 Views

Last post by dcorbera
22 May 2013, 10:50
Customer URL

Last post by sebdar « 21 May 2013, 21:30

by sebdar » 21 May 2013, 21:30

0 Replies

377 Views

Last post by sebdar
21 May 2013, 21:30
Default Queue

Last post by sebdar « 21 May 2013, 21:23
Replies: 4
by sebdar » 21 May 2013, 16:34

4 Replies

784 Views

Last post by sebdar
21 May 2013, 21:23
Apache Webserver port 80

Last post by jojo « 21 May 2013, 19:41
Replies: 3
by plexxusits » 21 May 2013, 17:17

3 Replies

741 Views

Last post by jojo
21 May 2013, 19:41
Picking a Service clears text in subject and Text fields

Last post by otrsgsy « 21 May 2013, 18:04
Replies: 3
by otrsgsy » 21 May 2013, 17:17

3 Replies

1223 Views

Last post by otrsgsy
21 May 2013, 18:04
Change Managment Approver

Last post by EXG133 « 21 May 2013, 17:05
Replies: 1
by bhowe » 10 May 2013, 03:57

1 Replies

983 Views

Last post by EXG133
21 May 2013, 17:05
Moving dynamic fields around the phone ticket form [solved]

Last post by otrsgsy « 21 May 2013, 15:22
Replies: 2
by otrsgsy » 21 May 2013, 11:42

2 Replies

2132 Views

Last post by otrsgsy
21 May 2013, 15:22
AJAX error messages on client (IE8)

Last post by crythias « 21 May 2013, 14:00
Replies: 6
by louis » 20 May 2013, 16:56

6 Replies

3491 Views

Last post by crythias
21 May 2013, 14:00
OTRS + IIS + AJAX = Error During Ajax Communication

Last post by invaderzog « 20 May 2013, 22:50
Replies: 11
by invaderzog » 14 May 2013, 02:17

11 Replies

13091 Views

Last post by invaderzog
20 May 2013, 22:50
How would I print report showing tickets that were...

Last post by red71rum « 20 May 2013, 18:54

by red71rum » 20 May 2013, 18:54

0 Replies

272 Views

Last post by red71rum
20 May 2013, 18:54
Cannot create new agents

Last post by nmuleski « 20 May 2013, 18:31
Replies: 6
by nmuleski » 17 May 2013, 22:48

6 Replies

2210 Views

Last post by nmuleski
20 May 2013, 18:31
Unable to create new tickets after upgrade 3.0.8 to 3.1.15

Last post by crythias « 20 May 2013, 17:28
Replies: 6
by lukasz0617 » 14 May 2013, 12:13

6 Replies

1082 Views

Last post by crythias
20 May 2013, 17:28
How to Customize Login Screen of OTRS?

Last post by crythias « 20 May 2013, 16:35
Replies: 1
by shanmugan » 09 May 2013, 08:34

1 Replies

3840 Views

Last post by crythias
20 May 2013, 16:35
Installation on Centos 5.9/cPanel Server

Last post by IPtechnics « 20 May 2013, 15:27
Replies: 2
by BluesBrother » 17 Mar 2013, 14:59

2 Replies

1067 Views

Last post by IPtechnics
20 May 2013, 15:27
Error Message: No Permission to use this frontend module!

Last post by crythias « 20 May 2013, 14:44
Replies: 1
by JamesM » 20 May 2013, 07:38

1 Replies

3259 Views

Last post by crythias
20 May 2013, 14:44
OTRS slow to refresh / FielStorable can't create directory

Last post by crythias « 20 May 2013, 14:41
Replies: 2
by MarkInflite » 17 May 2013, 09:48

2 Replies

1249 Views

Last post by crythias
20 May 2013, 14:41
[solved] perl.exe

Last post by Mike_B « 20 May 2013, 14:08
Replies: 2
by tina » 17 Apr 2012, 17:11

2 Replies

3083 Views

Last post by Mike_B
20 May 2013, 14:08
different LDAP for users and customers

Last post by JochnyWoo « 20 May 2013, 13:45
Replies: 9
by JochnyWoo » 07 May 2013, 14:41

9 Replies

1729 Views

Last post by JochnyWoo
20 May 2013, 13:45
Impossible to send message to client

Last post by jojo « 20 May 2013, 11:33
Replies: 1
by bradfreedom » 20 May 2013, 11:07

1 Replies

501 Views

Last post by jojo
20 May 2013, 11:33
Sql box query

Last post by pantered « 17 May 2013, 20:09
Replies: 1
by pantered » 14 May 2013, 00:17

1 Replies

1245 Views

Last post by pantered
17 May 2013, 20:09
How to send an automatic notification to multiple user

Last post by gianclo « 17 May 2013, 13:34

by gianclo » 17 May 2013, 13:34

0 Replies

508 Views

Last post by gianclo
17 May 2013, 13:34
Prevent auto response to specific email addresses/domains

Last post by crythias « 17 May 2013, 13:14
Replies: 7
by timn » 18 Feb 2013, 07:05

7 Replies

7635 Views

Last post by crythias
17 May 2013, 13:14
Process Ticket Customer Frontend

Last post by jojo « 17 May 2013, 12:42
Replies: 6
by ungerma » 30 Jan 2013, 18:01

6 Replies

3196 Views

Last post by jojo
17 May 2013, 12:42
if some words in mail subject, OTRS won't create ticket

Last post by jojo « 17 May 2013, 09:56
Replies: 3
by changhelry » 16 May 2013, 08:37

3 Replies

1152 Views

Last post by jojo
17 May 2013, 09:56
Using dynamicfield as restriction in statistics

Last post by ecoop3r « 16 May 2013, 22:00
Replies: 4
by ecoop3r » 15 May 2013, 23:23

4 Replies

1447 Views

Last post by ecoop3r
16 May 2013, 22:00
Change ticket type in the AgentTicketMove

Last post by crythias « 16 May 2013, 19:51
Replies: 1
by girishmungra » 16 May 2013, 19:02

1 Replies

963 Views

Last post by crythias
16 May 2013, 19:51
extended time accounting

Last post by logi « 16 May 2013, 17:36
Replies: 9
by logi » 14 May 2013, 13:07

9 Replies

2016 Views

Last post by logi
16 May 2013, 17:36
Custom Dashlet showing Tickets with specific Dynamic Fields

Last post by crythias « 16 May 2013, 16:19
Replies: 17
by tpsupport » 15 Aug 2012, 10:54

17 Replies

10589 Views

Last post by crythias
16 May 2013, 16:19
customer front-end problem -URGENT-

Last post by SantaPe « 16 May 2013, 15:41
Replies: 6
by SantaPe » 16 May 2013, 13:43

6 Replies

2531 Views

Last post by SantaPe
16 May 2013, 15:41

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