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Queue-Agent/Besitzer-auswahl in Telefon-Ticket nicht möglich

Last post by milkii « 20 Apr 2010, 09:25

by milkii » 20 Apr 2010, 09:25

0 Replies

657 Views

Last post by milkii
20 Apr 2010, 09:25
CSV Import Config Item

Last post by Fighterone « 19 Apr 2010, 20:39
Replies: 3
by Fighterone » 19 Apr 2010, 12:19

3 Replies

2018 Views

Last post by Fighterone
19 Apr 2010, 20:39
Freitextfelder gruppieren?

Last post by schorschi « 19 Apr 2010, 16:18
Replies: 1
by schorschi » 19 Apr 2010, 15:41

1 Replies

1011 Views

Last post by schorschi
19 Apr 2010, 16:18
Problem mit Perl Scripten

Last post by jacke_parkmann « 19 Apr 2010, 13:06
Replies: 2
by jacke_parkmann » 16 Apr 2010, 10:09

2 Replies

2236 Views

Last post by jacke_parkmann
19 Apr 2010, 13:06
Anfragetext beim Schliessen

Last post by MIG « 19 Apr 2010, 10:46
Replies: 4
by drdafresh » 13 Apr 2009, 15:46

4 Replies

2144 Views

Last post by MIG
19 Apr 2010, 10:46
Anzeige alter Ticktes bei email/telefonticket Erstellung

Last post by Jill Meyer « 19 Apr 2010, 07:11

by Jill Meyer » 19 Apr 2010, 07:11

0 Replies

995 Views

Last post by Jill Meyer
19 Apr 2010, 07:11
Ticket State verbieten

Last post by Jill Meyer « 18 Apr 2010, 18:53
Replies: 3
by zoid » 16 Apr 2010, 13:43

3 Replies

1677 Views

Last post by Jill Meyer
18 Apr 2010, 18:53
Problem mit Ticket-Suche: "Created in Queue"

Last post by Jill Meyer « 17 Apr 2010, 11:06

by Jill Meyer » 17 Apr 2010, 11:06

0 Replies

1013 Views

Last post by Jill Meyer
17 Apr 2010, 11:06
Email-Benachrichtigung beim Schließen eines Tickets

Last post by GeorgK « 16 Apr 2010, 17:33
Replies: 10
by Loco » 11 Feb 2010, 11:31

10 Replies

6016 Views

Last post by GeorgK
16 Apr 2010, 17:33
Liste der Benachrichtigungsereignisse

Last post by OTRSBaer « 16 Apr 2010, 14:48

by OTRSBaer » 16 Apr 2010, 14:48

0 Replies

727 Views

Last post by OTRSBaer
16 Apr 2010, 14:48
Update von 2.0.4 auf 2.4.7

Last post by Dizzy « 15 Apr 2010, 15:39
Replies: 1
by Nordin » 15 Apr 2010, 04:41

1 Replies

970 Views

Last post by Dizzy
15 Apr 2010, 15:39
Email an Kunde all X Stunden

Last post by mario156 « 15 Apr 2010, 12:13
Replies: 4
by gurrnder » 12 Apr 2010, 15:23

4 Replies

2553 Views

Last post by mario156
15 Apr 2010, 12:13
Mails an Kunden bei "Anruf" und "Notiz"

Last post by eddbundy « 15 Apr 2010, 10:28
Replies: 6
by eddbundy » 14 Apr 2010, 15:30

6 Replies

1685 Views

Last post by eddbundy
15 Apr 2010, 10:28
kein UserLogin in Datenbank

Last post by jojo « 14 Apr 2010, 10:23
Replies: 2
by Gabedot » 13 Jan 2010, 11:32

2 Replies

1469 Views

Last post by jojo
14 Apr 2010, 10:23
Anpassung des Customer-Frontends "Customer.pl"

Last post by Dizzy « 13 Apr 2010, 15:40
Replies: 3
by Dizzy » 31 Mar 2010, 09:37

3 Replies

2109 Views

Last post by Dizzy
13 Apr 2010, 15:40
Customer Login Templates

Last post by Frank_H « 13 Apr 2010, 14:42
Replies: 4
by Frank_H » 13 Apr 2010, 14:26

4 Replies

2955 Views

Last post by Frank_H
13 Apr 2010, 14:42
Statusänderung bei antworten

Last post by jojo « 13 Apr 2010, 12:38
Replies: 1
by coug4r » 13 Apr 2010, 11:27

1 Replies

1039 Views

Last post by jojo
13 Apr 2010, 12:38
Prefix vor Ticket Titel per GenericAgent setzen

Last post by Mobios « 13 Apr 2010, 12:13
Replies: 5
by Mobios » 22 Feb 2010, 17:37

5 Replies

1799 Views

Last post by Mobios
13 Apr 2010, 12:13
E-Mail an alle Kunden

Last post by guenterg « 13 Apr 2010, 08:47

by guenterg » 13 Apr 2010, 08:47

0 Replies

631 Views

Last post by guenterg
13 Apr 2010, 08:47
Neues Ticket erstellen - Auswahl der Queue und ändern

Last post by Borlox « 13 Apr 2010, 08:15
Replies: 2
by Borlox » 07 Apr 2010, 10:20

2 Replies

1548 Views

Last post by Borlox
13 Apr 2010, 08:15
Erhalte einen Software error

Last post by maxXximum « 13 Apr 2010, 07:34

by maxXximum » 13 Apr 2010, 07:34

0 Replies

1084 Views

Last post by maxXximum
13 Apr 2010, 07:34
Frage zum ResponseFormat

Last post by Hazet « 12 Apr 2010, 15:38
Replies: 1
by tobiask » 03 Dec 2009, 04:06

1 Replies

1085 Views

Last post by Hazet
12 Apr 2010, 15:38
Apache 2 Problem

Last post by oxi « 12 Apr 2010, 14:45
Replies: 4
by oxi » 08 Apr 2010, 14:58

4 Replies

2440 Views

Last post by oxi
12 Apr 2010, 14:45
Besitzer verfügbar, wann?

Last post by diginin « 12 Apr 2010, 14:32
Replies: 1
by Christian » 31 Mar 2010, 16:26

1 Replies

1156 Views

Last post by diginin
12 Apr 2010, 14:32
Eskalations-E-Mails an Besitzer

Last post by impy « 12 Apr 2010, 14:23

by impy » 12 Apr 2010, 14:23

0 Replies

666 Views

Last post by impy
12 Apr 2010, 14:23
Automatische Eintragung vom Verantwortlichen beim schließen

Last post by diginin « 12 Apr 2010, 14:14
Replies: 1
by Neturius » 06 Apr 2010, 09:38

1 Replies

1234 Views

Last post by diginin
12 Apr 2010, 14:14
LDAP Authentifizierung und Standardlogin für Kundenbenutzer

Last post by diginin « 12 Apr 2010, 13:12
Replies: 1
by risker » 06 Apr 2010, 09:50

1 Replies

1458 Views

Last post by diginin
12 Apr 2010, 13:12
Ticket-Link für Kunden in Mailsignatur - Fehlende TicketID

Last post by diginin « 12 Apr 2010, 11:44
Replies: 1
by Garcon » 08 Apr 2010, 13:18

1 Replies

1551 Views

Last post by diginin
12 Apr 2010, 11:44
Kundennummer aus From-Zeile bei Telefontickets entfernen

Last post by diginin « 12 Apr 2010, 11:35
Replies: 1
by feltel » 08 Apr 2010, 16:17

1 Replies

980 Views

Last post by diginin
12 Apr 2010, 11:35
CustomerID für User aus LDAP festlegen

Last post by ddDagobert « 12 Apr 2010, 10:12
Replies: 1
by gloop » 07 Apr 2010, 16:06

1 Replies

1710 Views

Last post by ddDagobert
12 Apr 2010, 10:12
Anlage / Anhang fehl bei weiterleitung

Last post by Wolfgangf « 10 Apr 2010, 09:38
Replies: 1
by daywalker007 » 30 Mar 2010, 18:46

1 Replies

969 Views

Last post by Wolfgangf
10 Apr 2010, 09:38
Statistik CSV und Diagramm Umlautfehler

Last post by Michael « 09 Apr 2010, 15:40

by Michael » 09 Apr 2010, 15:40

0 Replies

863 Views

Last post by Michael
09 Apr 2010, 15:40
Im Form neue Felder hinzufügen

Last post by Andre Bauer « 09 Apr 2010, 15:26
Replies: 6
by Markus Ralf » 09 Apr 2010, 12:24

6 Replies

2763 Views

Last post by Andre Bauer
09 Apr 2010, 15:26
Config Items automatisch im Ticket

Last post by watcher « 09 Apr 2010, 14:07
Replies: 3
by watcher » 09 Apr 2010, 13:08

3 Replies

2013 Views

Last post by watcher
09 Apr 2010, 14:07
ITSM::Core::IncidentState Neue Funktionalität möglich

Last post by MF2010 « 09 Apr 2010, 13:31

by MF2010 » 09 Apr 2010, 13:31

0 Replies

481 Views

Last post by MF2010
09 Apr 2010, 13:31
Gesperrte Tickets im Dashboard anzeigen lassen

Last post by otrs-bdh « 09 Apr 2010, 11:59
Replies: 3
by blazilla » 08 Feb 2010, 12:06

3 Replies

2170 Views

Last post by otrs-bdh
09 Apr 2010, 11:59
Wieder Mail-Probleme

Last post by jojo « 09 Apr 2010, 11:40
Replies: 2
by rmnfrdrr » 08 Apr 2010, 16:45

2 Replies

838 Views

Last post by jojo
09 Apr 2010, 11:40
Im Form neue Felder hinzufügen

Last post by Markus Ralf « 08 Apr 2010, 17:08

by Markus Ralf » 08 Apr 2010, 17:08

0 Replies

822 Views

Last post by Markus Ralf
08 Apr 2010, 17:08
Kunden automatisch informieren via Mail?

Last post by Liby « 08 Apr 2010, 15:20
Replies: 2
by Garcon » 23 Mar 2010, 10:53

2 Replies

1842 Views

Last post by Liby
08 Apr 2010, 15:20
Kein Zeilenumbruch in Tickets

Last post by jojo « 07 Apr 2010, 14:45
Replies: 17
by da_andy » 18 Feb 2010, 10:04

17 Replies

9013 Views

Last post by jojo
07 Apr 2010, 14:45
Geschl. Ticket nach Nachfrage auf 'open' setzten

Last post by realmaze « 07 Apr 2010, 14:24
Replies: 4
by severin » 08 Apr 2008, 15:09

4 Replies

2566 Views

Last post by realmaze
07 Apr 2010, 14:24
Customer: Neues Ticket: SLA und Service bleiben leer

Last post by drdafresh « 07 Apr 2010, 13:18
Replies: 3
by cornelinux » 24 Mar 2010, 13:42

3 Replies

2419 Views

Last post by drdafresh
07 Apr 2010, 13:18
LDAP Abfrage für CC Feld

Last post by tto « 05 Apr 2010, 15:47
Replies: 9
by d-sl_78 » 26 Feb 2010, 09:35

9 Replies

5157 Views

Last post by tto
05 Apr 2010, 15:47
Fehler: Need AddressID! *GELÖST*

Last post by foobar23 « 01 Apr 2010, 14:45
Replies: 1
by foobar23 » 01 Apr 2010, 12:46

1 Replies

586 Views

Last post by foobar23
01 Apr 2010, 14:45
Kundenhandbuch?

Last post by drdafresh « 01 Apr 2010, 14:36
Replies: 1
by timosalmen » 19 Feb 2010, 15:58

1 Replies

1515 Views

Last post by drdafresh
01 Apr 2010, 14:36
Nur offene Tickets übernehmen bei Update

Last post by drdafresh « 01 Apr 2010, 10:54
Replies: 4
by uwarnecke » 09 Nov 2009, 15:10

4 Replies

2290 Views

Last post by drdafresh
01 Apr 2010, 10:54
LDAP Abfrage ActiveDirectory und rekursive Gruppen

Last post by samsonus « 01 Apr 2010, 08:02
Replies: 2
by samsonus » 31 Mar 2010, 22:30

2 Replies

1821 Views

Last post by samsonus
01 Apr 2010, 08:02
Wie kann man den Kunde über Neues e-Mail-Ticket anreden?

Last post by jojo « 31 Mar 2010, 13:15
Replies: 2
by kcb64 » 31 Mar 2010, 10:55

2 Replies

1452 Views

Last post by jojo
31 Mar 2010, 13:15
Oracle 10 und Perl 5.8.8

Last post by MalaFe « 31 Mar 2010, 11:17

by MalaFe » 31 Mar 2010, 11:17

0 Replies

975 Views

Last post by MalaFe
31 Mar 2010, 11:17
Aufruf Probleme im Adminmenü ohne echte Fehlermeldung

Last post by risker « 31 Mar 2010, 10:38
Replies: 10
by risker » 25 Jan 2010, 12:59

10 Replies

5950 Views

Last post by risker
31 Mar 2010, 10:38

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