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Ticket - Kundeninformationen

Last post by Markusnoob2 « 02 Dec 2021, 16:30
Replies: 5
by Markusnoob2 » 02 Dec 2021, 12:27

5 Replies

44 Views

Last post by Markusnoob2
02 Dec 2021, 16:30
Queues ändern auch ohne Ticketbesitzer

Last post by root « 02 Dec 2021, 09:31
Replies: 3
by iSteffen95 » 01 Dec 2021, 13:00

3 Replies

50 Views

Last post by root
02 Dec 2021, 09:31
Speicherort der Sub-Queue in der SQL-DB

Last post by itatwork « 30 Nov 2021, 17:38
Replies: 2
by itatwork » 30 Nov 2021, 12:57

2 Replies

42 Views

Last post by itatwork
30 Nov 2021, 17:38
Authorisierung mit LDAP

Last post by USchleucher « 29 Nov 2021, 18:17
Replies: 10
by USchleucher » 26 Nov 2021, 13:04

10 Replies

117 Views

Last post by USchleucher
29 Nov 2021, 18:17
Nach Update ist Mailtext Plain Text

Last post by Psycho007 « 29 Nov 2021, 14:14
Replies: 4
by Psycho007 » 29 Nov 2021, 11:48

4 Replies

43 Views

Last post by Psycho007
29 Nov 2021, 14:14
DB Kundenanmeldung für externe und SSO für interne Mitarbeiter

Last post by root « 25 Nov 2021, 19:31
Replies: 2
by kleinemeise » 09 Sep 2021, 14:03

2 Replies

142 Views

Last post by root
25 Nov 2021, 19:31
Bilder aus dem FAQ verschwinden nach dem Bearbeiten.

Last post by shawnbeasley « 25 Nov 2021, 15:23
Replies: 1
by knxvll » 17 Sep 2021, 14:57

1 Replies

132 Views

Last post by shawnbeasley
25 Nov 2021, 15:23
Ticket-Suche: Seen/Unseen/All tickets möglich?

Last post by shawnbeasley « 25 Nov 2021, 15:19
Replies: 1
by ath » 26 Sep 2021, 20:59

1 Replies

126 Views

Last post by shawnbeasley
25 Nov 2021, 15:19
[GELÖST] Parameter 'Config' must be a hash ref with data!

Last post by tpsupport « 25 Nov 2021, 10:27
Replies: 11
by OTRSsuperNOOB » 18 Nov 2021, 07:29

11 Replies

262 Views

Last post by tpsupport
25 Nov 2021, 10:27
GenericAgent Volltextsuche, mehrere Suchbegriffe

Last post by reneeb « 24 Nov 2021, 14:19
Replies: 5
by cubewerk » 21 Nov 2021, 14:13

5 Replies

104 Views

Last post by reneeb
24 Nov 2021, 14:19
Der OTRS Daemon läuft nicht.

Last post by btotherunner « 23 Nov 2021, 16:27
Replies: 1
by btotherunner » 23 Nov 2021, 13:04

1 Replies

55 Views

Last post by btotherunner
23 Nov 2021, 16:27
"No TicketID is given!" seit Update auf 6.0.36

Last post by reneeb « 23 Nov 2021, 10:21
Replies: 11
by imotrs » 16 Aug 2021, 15:40

11 Replies

433 Views

Last post by reneeb
23 Nov 2021, 10:21
[GELÖST] Superuser-Account: Nachricht: Sie haben keine Berechtigung, dieses Modul zu nutzen!

Last post by btotherunner « 22 Nov 2021, 20:22
Replies: 3
by btotherunner » 22 Nov 2021, 12:46

3 Replies

92 Views

Last post by btotherunner
22 Nov 2021, 20:22
Problem mit MIME-Verschachtelung?

Last post by reneeb « 18 Nov 2021, 17:04
Replies: 5
by ath » 15 Nov 2021, 17:50

5 Replies

74 Views

Last post by reneeb
18 Nov 2021, 17:04
[GELÖST] No existing template directory found

Last post by wurzel « 17 Nov 2021, 18:18
Replies: 14
by OTRSsuperNOOB » 16 Nov 2021, 12:15

14 Replies

104 Views

Last post by wurzel
17 Nov 2021, 18:18
Performanceprobleme?

Last post by zzz « 16 Nov 2021, 16:58
Replies: 16
by Charburner » 11 Aug 2021, 12:18

16 Replies

541 Views

Last post by zzz
16 Nov 2021, 16:58
verschiedene Fehlermeldungen

Last post by reneeb « 14 Nov 2021, 09:40
Replies: 1
by Markus2020 » 09 Nov 2021, 09:44

1 Replies

72 Views

Last post by reneeb
14 Nov 2021, 09:40
Queue-Auswahl bei AgentTicketPhone/AgentTicketEmail

Last post by schulmann « 11 Nov 2021, 19:06
Replies: 4
by schulmann » 10 Nov 2021, 21:37

4 Replies

90 Views

Last post by schulmann
11 Nov 2021, 19:06
[GELÖST] Update von Znuny 6.1.1 auf 6.2.1 (Woher die Pakete nehmen)

Last post by OTRSsuperNOOB « 10 Nov 2021, 12:15
Replies: 4
by OTRSsuperNOOB » 09 Nov 2021, 10:57

4 Replies

93 Views

Last post by OTRSsuperNOOB
10 Nov 2021, 12:15
Keien Online-Verzeichnis Abruf möglich

Last post by root « 09 Nov 2021, 17:24
Replies: 1
by iSteffen95 » 09 Nov 2021, 17:10

1 Replies

47 Views

Last post by root
09 Nov 2021, 17:24
Ticket Besitzer Formular anpassen

Last post by iSteffen95 « 09 Nov 2021, 00:29
Replies: 2
by iSteffen95 » 08 Nov 2021, 09:48

2 Replies

80 Views

Last post by iSteffen95
09 Nov 2021, 00:29
Missing value for Sun! Sat!

Last post by root « 03 Nov 2021, 23:06
Replies: 1
by Jessi » 03 Nov 2021, 10:04

1 Replies

70 Views

Last post by root
03 Nov 2021, 23:06
"Lokale" Links können nicht geöffnet werden

Last post by root « 03 Nov 2021, 18:59
Replies: 1
by Markus2020 » 03 Nov 2021, 10:06

1 Replies

45 Views

Last post by root
03 Nov 2021, 18:59
OTRS Rolle Berechtigung kann mit AD nicht zugeordnet werden

Last post by root « 29 Oct 2021, 10:58
Replies: 4
by Markus2020 » 29 Oct 2021, 10:07

4 Replies

107 Views

Last post by root
29 Oct 2021, 10:58
[Gelöst] Paketverwaltung: Certificate verify failed

Last post by joergflorian « 28 Oct 2021, 15:24
Replies: 2
by joergflorian » 28 Oct 2021, 08:29

2 Replies

77 Views

Last post by joergflorian
28 Oct 2021, 15:24
Agent Benachrichtigung bei neuem Ticket

Last post by jan85 « 27 Oct 2021, 08:26
Replies: 4
by jan85 » 26 Oct 2021, 13:48

4 Replies

83 Views

Last post by jan85
27 Oct 2021, 08:26
Kein Zugriff auf Tickets oder Queues mehr

Last post by root « 25 Oct 2021, 18:50
Replies: 1
by greinick » 25 Oct 2021, 16:04

1 Replies

77 Views

Last post by root
25 Oct 2021, 18:50
Mails werden nicht verschickt - "ErrorMessage: Can't send message"

Last post by root « 22 Oct 2021, 11:29
Replies: 1
by GustavG » 21 Oct 2021, 07:43

1 Replies

101 Views

Last post by root
22 Oct 2021, 11:29
Installation Znuny 6.0.37 unter Plesk (CentOS7)

Last post by hktechnik « 20 Oct 2021, 19:26
Replies: 2
by hktechnik » 15 Oct 2021, 16:42

2 Replies

149 Views

Last post by hktechnik
20 Oct 2021, 19:26
"Deinstallation" OTRS/Znuny

Last post by GustavG « 20 Oct 2021, 12:16
Replies: 2
by GustavG » 20 Oct 2021, 11:06

2 Replies

90 Views

Last post by GustavG
20 Oct 2021, 12:16
"Leere" Kundeninformationen

Last post by jan85 « 20 Oct 2021, 07:44
Replies: 2
by jan85 » 19 Oct 2021, 15:37

2 Replies

87 Views

Last post by jan85
20 Oct 2021, 07:44
Master/Slave: Ändern zum Masterticket

Last post by PSeelhorst « 19 Oct 2021, 11:00
Replies: 4
by PSeelhorst » 15 Oct 2021, 08:41

4 Replies

126 Views

Last post by PSeelhorst
19 Oct 2021, 11:00
Zusammengeführtes Ticket im geschlossenen Zustand soll offen sein.

Last post by reneeb « 15 Oct 2021, 12:32
Replies: 2
by cbg » 11 Oct 2021, 12:23

2 Replies

91 Views

Last post by reneeb
15 Oct 2021, 12:32
AgentTicketPhone: Nächster Status des Tickets - Standardwert

Last post by patrickgrebe « 14 Oct 2021, 10:37
Replies: 3
by patrickgrebe » 13 Oct 2021, 13:06

3 Replies

123 Views

Last post by patrickgrebe
14 Oct 2021, 10:37
Ticket ohne externe Benachrichtigung

Last post by Rikimaru « 13 Oct 2021, 14:18
Replies: 1
by Kaufmann » 21 Sep 2021, 08:34

1 Replies

128 Views

Last post by Rikimaru
13 Oct 2021, 14:18
Dynamisches Feld für Response Template

Last post by Rikimaru « 12 Oct 2021, 09:22

by Rikimaru » 12 Oct 2021, 09:22

0 Replies

86 Views

Last post by Rikimaru
12 Oct 2021, 09:22
OTRS - Signaturen ( Reply | Forward )

Last post by Rikimaru « 11 Oct 2021, 12:47
Replies: 2
by Rikimaru » 03 Jul 2021, 21:17

2 Replies

183 Views

Last post by Rikimaru
11 Oct 2021, 12:47
OTRS v6: Prozessticket: Ersteller (Agent) ist automatisch Kunde (Kundennummer)

Last post by root « 08 Oct 2021, 08:38
Replies: 2
by gruwe1 » 07 Oct 2021, 15:01

2 Replies

152 Views

Last post by root
08 Oct 2021, 08:38
Widget aktualisier zeit anpassen

Last post by root « 07 Oct 2021, 21:48
Replies: 7
by iSteffen95 » 20 Sep 2021, 14:28

7 Replies

306 Views

Last post by root
07 Oct 2021, 21:48
Berechtigung Prozess Auswahl im Agenten Interface

Last post by gruwe1 « 07 Oct 2021, 14:26
Replies: 3
by gruwe1 » 07 Oct 2021, 10:38

3 Replies

120 Views

Last post by gruwe1
07 Oct 2021, 14:26
ITSM Change Condition --> Format für Zeit-Wert

Last post by heeg2au « 01 Oct 2021, 12:11
Replies: 6
by heeg2au » 19 May 2015, 14:26

6 Replies

2306 Views

Last post by heeg2au
01 Oct 2021, 12:11
Recht für Eingehende Anrufe

Last post by wurzel « 29 Sep 2021, 15:01
Replies: 1
by HorstiBros » 29 Sep 2021, 14:28

1 Replies

110 Views

Last post by wurzel
29 Sep 2021, 15:01
Schöne URLs für Znuny/OTRS

Last post by wurzel « 27 Sep 2021, 20:05
Replies: 8
by menglisch » 03 Sep 2021, 15:28

8 Replies

364 Views

Last post by wurzel
27 Sep 2021, 20:05
Mailversand scheitert

Last post by root « 27 Sep 2021, 14:07
Replies: 1
by GustavG » 27 Sep 2021, 13:24

1 Replies

95 Views

Last post by root
27 Sep 2021, 14:07
Nachricht Telefon bzw. E-Mail Ticket

Last post by schulmann « 25 Sep 2021, 09:06
Replies: 1
by Kaufmann » 22 Sep 2021, 15:45

1 Replies

124 Views

Last post by schulmann
25 Sep 2021, 09:06
SystemMonitoring: Statusänderung bei Service/Software statt Host

Last post by OiledAmoeba « 22 Sep 2021, 17:06
Replies: 2
by OiledAmoeba » 21 Sep 2021, 21:34

2 Replies

147 Views

Last post by OiledAmoeba
22 Sep 2021, 17:06
Migration von OTRS 7

Last post by root « 22 Sep 2021, 15:58
Replies: 3
by 7qubit » 22 Sep 2021, 15:00

3 Replies

144 Views

Last post by root
22 Sep 2021, 15:58
Falsche Zeitstempel bei "Antworten" / "Allen Antworten"

Last post by mdoubleu « 22 Sep 2021, 14:54
Replies: 2
by mdoubleu » 20 Sep 2021, 16:26

2 Replies

142 Views

Last post by mdoubleu
22 Sep 2021, 14:54
Table 'otrs.permission_groups' doesn't exist, SQL: 'INSERT INTO permission_groups (name, comments, valid_id, create_time

Last post by root « 22 Sep 2021, 11:20
Replies: 3
by scout71 » 22 Sep 2021, 10:33

3 Replies

128 Views

Last post by root
22 Sep 2021, 11:20
"Upgrade" und Migration auf mysql 8 Znuny 6.0 / 6.1

Last post by greinick « 21 Sep 2021, 19:00
Replies: 4
by greinick » 21 Sep 2021, 09:25

4 Replies

187 Views

Last post by greinick
21 Sep 2021, 19:00

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