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Mehr Tickets, weniger Sammelaktion

Last post by Wolfi1969 « 10 Apr 2008, 12:42
Replies: 2
by fluxkompensator » 17 Mar 2008, 11:20

2 Replies

1369 Views

Last post by Wolfi1969
10 Apr 2008, 12:42
Eltern und Kindertickets

Last post by Fabo « 10 Apr 2008, 10:13

by Fabo » 10 Apr 2008, 10:13

0 Replies

881 Views

Last post by Fabo
10 Apr 2008, 10:13
Kunden Benachrichtigung bei Telefon Ticket?

Last post by MarkusFrank « 10 Apr 2008, 09:07
Replies: 10
by Andre Bauer » 07 Apr 2006, 16:14

10 Replies

5590 Views

Last post by MarkusFrank
10 Apr 2008, 09:07
Handling von Verantwortlichem in fremder Queue

Last post by PhyrePhoX « 09 Apr 2008, 10:32
Replies: 1
by MSchroeder » 08 Apr 2008, 09:17

1 Replies

1555 Views

Last post by PhyrePhoX
09 Apr 2008, 10:32
Kunden-Firma

Last post by timmy « 09 Apr 2008, 09:04
Replies: 2
by kzahradnik » 27 Feb 2008, 17:41

2 Replies

1930 Views

Last post by timmy
09 Apr 2008, 09:04
CustomerGroupSupport needs to be activ in Kernel/Config.pm

Last post by Andre Bauer « 08 Apr 2008, 20:13
Replies: 5
by roadrunner_wien » 04 Mar 2008, 13:12

5 Replies

2246 Views

Last post by Andre Bauer
08 Apr 2008, 20:13
ADS: Auth & Mapping auf OTRS-Gruppen

Last post by schwabts « 08 Apr 2008, 12:11
Replies: 7
by schwabts » 06 Feb 2008, 20:55

7 Replies

3966 Views

Last post by schwabts
08 Apr 2008, 12:11
mitteilung bei neuem Ticket in 2.2.5 (suche genutzt)

Last post by Geofoxer « 08 Apr 2008, 11:37
Replies: 2
by Geofoxer » 08 Apr 2008, 11:14

2 Replies

1360 Views

Last post by Geofoxer
08 Apr 2008, 11:37
Wer ist online

Last post by antenne « 08 Apr 2008, 10:26
Replies: 15
by Dennis » 17 May 2006, 09:48

15 Replies

7601 Views

Last post by antenne
08 Apr 2008, 10:26
postmasterfilter & x-otrs-state & x-otrs-state-pendingtime

Last post by PhyrePhoX « 07 Apr 2008, 14:28

by PhyrePhoX » 07 Apr 2008, 14:28

0 Replies

894 Views

Last post by PhyrePhoX
07 Apr 2008, 14:28
Benachrichtigung bei neuem FAQ Artikel

Last post by Daniel Obee « 07 Apr 2008, 09:26
Replies: 2
by wallnerhei » 26 Nov 2007, 14:16

2 Replies

2005 Views

Last post by Daniel Obee
07 Apr 2008, 09:26
Queueauswahl bei Ticketerstellung

Last post by methylisator « 06 Apr 2008, 07:23
Replies: 1
by chmarx » 12 Mar 2008, 16:12

1 Replies

1071 Views

Last post by methylisator
06 Apr 2008, 07:23
Fehlermeldung bei der Paket Verwaltung und SysConfig

Last post by CheGuevara « 06 Apr 2008, 00:53
Replies: 1
by CheGuevara » 05 Apr 2008, 23:41

1 Replies

688 Views

Last post by CheGuevara
06 Apr 2008, 00:53
OTRS unter IIS 6

Last post by TheDeadLink « 04 Apr 2008, 21:46
Replies: 2
by TheDeadLink » 04 Apr 2008, 00:35

2 Replies

2196 Views

Last post by TheDeadLink
04 Apr 2008, 21:46
Fälligkeitsdatum im Customer Frontend

Last post by MarkusFrank « 04 Apr 2008, 12:50

by MarkusFrank » 04 Apr 2008, 12:50

0 Replies

1068 Views

Last post by MarkusFrank
04 Apr 2008, 12:50
Verschiedene Services in verschiedenen Queues??

Last post by MarkusFrank « 03 Apr 2008, 18:59

by MarkusFrank » 03 Apr 2008, 18:59

0 Replies

1054 Views

Last post by MarkusFrank
03 Apr 2008, 18:59
konfiguration der Antwort Erstellung per Email

Last post by Geofoxer « 03 Apr 2008, 15:24
Replies: 8
by Geofoxer » 02 Apr 2008, 15:47

8 Replies

2934 Views

Last post by Geofoxer
03 Apr 2008, 15:24
Admin rechte

Last post by schwabts « 03 Apr 2008, 15:00
Replies: 1
by bar » 05 Feb 2008, 12:58

1 Replies

1066 Views

Last post by schwabts
03 Apr 2008, 15:00
OTRS:ITSM CTI implementation

Last post by Flatronic « 03 Apr 2008, 12:27

by Flatronic » 03 Apr 2008, 12:27

0 Replies

1127 Views

Last post by Flatronic
03 Apr 2008, 12:27
Statistik

Last post by PhyrePhoX « 03 Apr 2008, 10:58
Replies: 2
by Forcid » 01 Apr 2008, 14:10

2 Replies

1675 Views

Last post by PhyrePhoX
03 Apr 2008, 10:58
Öffnen von Tickets bei Nachfrage für gesamte Queue

Last post by PhyrePhoX « 03 Apr 2008, 10:50
Replies: 1
by van_haakonnen » 02 Apr 2008, 12:44

1 Replies

1243 Views

Last post by PhyrePhoX
03 Apr 2008, 10:50
Änderung des CC-Verhaltens bei neuem Release?

Last post by van_haakonnen « 03 Apr 2008, 10:12

by van_haakonnen » 03 Apr 2008, 10:12

0 Replies

769 Views

Last post by van_haakonnen
03 Apr 2008, 10:12
Einstellung betreffend CC Verhalten bei Mail an Kunden

Last post by van_haakonnen « 03 Apr 2008, 09:54
Replies: 1
by PhyrePhoX » 28 Mar 2008, 16:10

1 Replies

1294 Views

Last post by van_haakonnen
03 Apr 2008, 09:54
Fehlerhafte Ticketzuordnung in 2.2.5 ff. ???

Last post by MSchroeder « 02 Apr 2008, 11:56
Replies: 2
by MSchroeder » 01 Apr 2008, 10:56

2 Replies

1676 Views

Last post by MSchroeder
02 Apr 2008, 11:56
OTRS Installation Probleme

Last post by Geofoxer « 02 Apr 2008, 10:58
Replies: 6
by Geofoxer » 19 Mar 2008, 11:34

6 Replies

3045 Views

Last post by Geofoxer
02 Apr 2008, 10:58
Unterschied Stati "neu" und "offen"?

Last post by Dizzy « 02 Apr 2008, 10:19

by Dizzy » 02 Apr 2008, 10:19

0 Replies

757 Views

Last post by Dizzy
02 Apr 2008, 10:19
Gemerged Ticket wieder trennen

Last post by jojo « 01 Apr 2008, 18:36
Replies: 4
by Goethesfaust » 31 Mar 2008, 13:13

4 Replies

2410 Views

Last post by jojo
01 Apr 2008, 18:36
Nach Änderung config.pm zwecks Customer login geht nix mehr

Last post by ferrosti « 01 Apr 2008, 17:58
Replies: 10
by spiderling » 14 Feb 2008, 13:38

10 Replies

4870 Views

Last post by ferrosti
01 Apr 2008, 17:58
Wann wurde ein Ticket erstellt?

Last post by zrako02 « 01 Apr 2008, 09:26

by zrako02 » 01 Apr 2008, 09:26

0 Replies

882 Views

Last post by zrako02
01 Apr 2008, 09:26
Kann keine HTML Emails lesen

Last post by jn « 01 Apr 2008, 08:28
Replies: 1
by zaiser » 30 Mar 2008, 10:44

1 Replies

1855 Views

Last post by jn
01 Apr 2008, 08:28
Auto Antwort beim verschieben in eine andere Queue

Last post by framaba « 31 Mar 2008, 14:06
Replies: 1
by jocki » 27 Mar 2008, 14:26

1 Replies

1397 Views

Last post by framaba
31 Mar 2008, 14:06
Aktualisierungszeit zeigt sofort mehrere Stunden Überschreit

Last post by andre « 31 Mar 2008, 12:52
Replies: 2
by andre » 28 Mar 2008, 12:38

2 Replies

1537 Views

Last post by andre
31 Mar 2008, 12:52
TicketACL in Core::Ticket

Last post by Daniel Obee « 28 Mar 2008, 11:36
Replies: 1
by abrefue » 17 Mar 2008, 09:22

1 Replies

1357 Views

Last post by Daniel Obee
28 Mar 2008, 11:36
Next Default State

Last post by martinmoor « 28 Mar 2008, 10:40
Replies: 2
by DennisW » 10 Jul 2007, 11:21

2 Replies

1537 Views

Last post by martinmoor
28 Mar 2008, 10:40
OTRS Services als Standart

Last post by abrefue « 27 Mar 2008, 18:24
Replies: 3
by abrefue » 27 Mar 2008, 17:42

3 Replies

1878 Views

Last post by abrefue
27 Mar 2008, 18:24
ITSM: Neues CI erstellen

Last post by schorschi « 27 Mar 2008, 14:19
Replies: 3
by MarkusFrank » 26 Mar 2008, 14:28

3 Replies

2493 Views

Last post by schorschi
27 Mar 2008, 14:19
NewOwnerSelection - default auf "alle"?

Last post by Forcid « 27 Mar 2008, 14:02
Replies: 3
by PhyrePhoX » 27 Mar 2008, 11:48

3 Replies

1525 Views

Last post by Forcid
27 Mar 2008, 14:02
Zusammenhang zwischen Ticket Nr und Ticket ID ??

Last post by Forcid « 27 Mar 2008, 09:48
Replies: 3
by schorschi » 26 Mar 2008, 17:10

3 Replies

1653 Views

Last post by Forcid
27 Mar 2008, 09:48
Schließen von Tickets einer Queue verhindern.

Last post by jojo « 26 Mar 2008, 17:42
Replies: 1
by Kosch » 26 Mar 2008, 17:29

1 Replies

1061 Views

Last post by jojo
26 Mar 2008, 17:42
Reihenfolge Abfrage LDAP bei Kunden

Last post by PhyrePhoX « 26 Mar 2008, 17:04

by PhyrePhoX » 26 Mar 2008, 17:04

0 Replies

965 Views

Last post by PhyrePhoX
26 Mar 2008, 17:04
X-Header für Terminanfrage?

Last post by Thos « 26 Mar 2008, 16:27

by Thos » 26 Mar 2008, 16:27

0 Replies

961 Views

Last post by Thos
26 Mar 2008, 16:27
OTRS verliert immer den Status "Warten" beim antworten.

Last post by jocki « 26 Mar 2008, 15:53
Replies: 4
by jocki » 26 Mar 2008, 14:27

4 Replies

1481 Views

Last post by jocki
26 Mar 2008, 15:53
4D Datenbank importieren

Last post by abrefue « 26 Mar 2008, 12:35

by abrefue » 26 Mar 2008, 12:35

0 Replies

807 Views

Last post by abrefue
26 Mar 2008, 12:35
"Ticket#" im Betreff

Last post by PhyrePhoX « 26 Mar 2008, 12:02
Replies: 1
by will s » 25 Mar 2008, 16:24

1 Replies

1192 Views

Last post by PhyrePhoX
26 Mar 2008, 12:02
Ticketnummer in die Antworten einbinden

Last post by fluxkompensator « 25 Mar 2008, 15:52
Replies: 5
by uhd » 21 Jan 2007, 16:22

5 Replies

2360 Views

Last post by fluxkompensator
25 Mar 2008, 15:52
Queue "erneut" filtern lassen?

Last post by BHorst « 25 Mar 2008, 12:59

by BHorst » 25 Mar 2008, 12:59

0 Replies

565 Views

Last post by BHorst
25 Mar 2008, 12:59
Anrede in Benachrichtigungen

Last post by Thos « 25 Mar 2008, 11:57
Replies: 3
by lokalhorst » 10 Mar 2008, 18:35

3 Replies

2082 Views

Last post by Thos
25 Mar 2008, 11:57
Auf tickets Antworten

Last post by zaiser « 21 Mar 2008, 19:50

by zaiser » 21 Mar 2008, 19:50

0 Replies

847 Views

Last post by zaiser
21 Mar 2008, 19:50
AgentTicketEmail: Subject, etc. per URL übergeben?

Last post by Andre Bauer « 21 Mar 2008, 16:58
Replies: 1
by MichaelHerpich » 21 Mar 2008, 13:02

1 Replies

1254 Views

Last post by Andre Bauer
21 Mar 2008, 16:58
OTRS an Compuware ChangePoint anbinden

Last post by ElPato « 21 Mar 2008, 09:44

by ElPato » 21 Mar 2008, 09:44

0 Replies

865 Views

Last post by ElPato
21 Mar 2008, 09:44

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